I found the app useful and helpful in assessing my current stress levels. However, I did not see in the T’s & C’s that there was a £29.99 monthly charge. My request to unsubscribe was actioned promptl... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Absolute disgrace!!! After asking for a £30 refund they send this email Hi Tracy, Thanks for reaching out. To support our small team, we kindly ask you to leave a positive review (5 stars)... Ver mais
A empresa respondeu
This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.
A empresa respondeu
Amazing customer service. They were quick to answer any questions. Product itself is very good and compliments my IPhones health app as well. Highly recommend
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
HeartBit is a personal wellness companion designed to help you understand how your body feels throughout the day. We know how overwhelming health tracking can become — endless numbers, conflicting advice, and dashboards that leave you more confused than informed. HeartBit is built on a different idea: that paying attention to your body should feel calm, clear, and genuinely useful. Built for iPhone and Apple Watch, our widgets turn your current state into something you can read at a glance. Instead of raw numbers, you see friendly characters reflecting how you are right now — whether your body is calm, energized, under pressure, or simply asking for a pause. HeartBit brings together the essential signals that shape your day: stress, energy, heart, and glucose trends. It draws on your Apple Watch and Apple Health data. If you care about your long-term wellbeing, HeartBit is made for you.
Informações de contato
2,8
Bom
135 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Total health checks.
This app has many useful and interesting futures. I recommend therefore trying this out.
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Heartbit
So glad you're enjoying all the features! It's great to hear you find them useful and interesting. Feel free to share HeartBit with friends who might benefit from tracking their heart health too.
The HeartBit Team
Refund not received
It’s been months and I’ve still not received my refund!
29 de outubro de 2025
Avaliação não solicitada
Resposta da Heartbit
We're truly sorry you haven't received your refund yet. Please email help@heartbit.app right away with your account details so we can track down what happened and get this resolved for you immediately.
The HeartBit Team
Snelle reacties.
Snelle reacties. Ik moest een goede review schrijven om geld terug te krijgen.
21 de novembro de 2025
Avaliação não solicitada
Resposta da Heartbit
Het spijt ons enorm dat je je onder druk gezet voelde. Dat is absoluut niet hoe we werken en we nemen dit zeer serieus. Stuur ons alsjeblieft de details van dit contact op help@heartbit.app zodat we dit kunnen onderzoeken en direct kunnen oplossen.
The HeartBit Team
I have try to cancel my subscription…
I have try to cancel my subscription but it says that the email is invalid for heartbit how can I get my money back from them
18 de novembro de 2025
Avaliação não solicitada
Resposta da Heartbit
We're sorry you've been having trouble canceling. Please email us directly at help@heartbit.app with your account details, and our team will sort this out for you right away and assist with your refund request.
The HeartBit Team
I was asked to put a high rating in…
I was asked to put a high rating in order to get my refund for a policy that should have been cancelled previously- after I added the rating and the day they agreed to refund the amount a new charge was added - this is unacceptable -
14 de novembro de 2025
Avaliação não solicitada
Resposta da Heartbit
We're truly sorry this happened. This is completely unacceptable and not how we operate. Please email us immediately at help@heartbit.app with your account details so we can investigate this billing issue and make it right.
The HeartBit Team
Happy with the help and reply waiting…
Happy with the help and reply waiting refund though
14 de novembro de 2025
Avaliação não solicitada
Resposta da Heartbit
We're glad we could help you, Terry! If you have any questions in the meantime, feel free to reach out at help@heartbit.app.
The HeartBit Team
Resposta da Heartbit
We're so glad our team could help you out, Ralf! If you're enjoying the app, we'd love it if you could share HeartBit with friends who care about their heart health too.
The HeartBit Team
It is not there yet
It is not there yet. Good overall health app but without an independent measurement option of blood sugar. That is probably still to be developed.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Heartbit
Thanks for the honest feedback, Jelle! You're right that blood sugar tracking isn't available yet, but we're actively exploring ways to expand our health metrics while keeping the focus on what Apple Watch does best. We'd love to have you check back as we continue to improve the app.
The HeartBit Team
Quick reply
I am happy with reply. But still waiting for all my refund please.
Thank you in advance
10 de novembro de 2025
Avaliação não solicitada
Resposta da Heartbit
We're glad we could respond quickly! We appreciate your patience.
The HeartBit Team
Im Urlaub in Mexiko App getestet habe…
Während meines Urlaubs in Mexiko habe ich die App getestet, sehr gute Funktion, sehr gute Menüführung .
In Deutschland benutze ich eine ähnliche App.
6 de agosto de 2025
Avaliação não solicitada
Resposta da Heartbit
Markus, vielen Dank für's Testen während deines Mexiko-Urlaubs! Es freut uns sehr, dass dir die Menüführung und Funktionen gefallen haben. Teile HeartBit gerne mit Freunden und Familie, die ebenfalls ihre Herzgesundheit im Blick behalten möchten.
The HeartBit Team
I had a problem with my subscription…
I had a problem with my subscription and it was all sorted out in 30 minutes.
31 de outubro de 2025
Avaliação não solicitada
Resposta da Heartbit
Thank you Amélie ! We're really glad we could sort out your subscription issue so quickly. If you're enjoying HeartBit, we'd love it if you shared it with friends who might benefit from tracking their heart health too.
The HeartBit Team
I downloaded the app but did not use…
I downloaded the app but did not use ever since. I am happy i am getting a refund. thanks guys.
15 de julho de 2025
Avaliação não solicitada
Resposta da Heartbit
Thanks for letting us know, Butch. We're sorry the app didn't click for you this time, but we're glad we could sort out the refund. If you ever want to give it another shot, we'd love to help you get the most out of it.
The HeartBit Team
Agradezco la aportación pero no recoge…
Agradezco la aportación pero no recoge las expectativas y la medición correcta. . Gracias agradecería la devolución
19 de setembro de 2025
Avaliação não solicitada
Resposta da Heartbit
Lamentamos que la app no haya cumplido tus expectativas de medición. Por favor, escríbenos a help@heartbit.app con los detalles de tu suscripción para revisar tu solicitud de reembolso y ayudarte personalmente.
El equipo de HeartBit
This app has Useful number of health…
This app has Useful number of health related components that are useful if used correctly .
So far the response to queries have been positive .
15 de outubro de 2025
Avaliação não solicitada
Resposta da Heartbit
Thanks for the kind words, Frederick! We're glad the health components are proving useful and that our support team has been helpful whenever you've reached out. If you're enjoying the experience, we'd love it if you shared HeartBit with friends who might benefit from better heart health tracking.
The HeartBit Team
Bad and good
The app was underwhelming but the customer support was adequate.
8 de outubro de 2025
Avaliação não solicitada
Resposta da Heartbit
We appreciate your honesty, Glenda. Sorry the app didn't meet your expectations yet. We'd love to understand what felt underwhelming so we can improve. Feel free to reach out to help@heartbit.app with any specific thoughts.
The HeartBit Team
Good Support service
I was disappointed with the app, but I can't complain about the support team.
As soon as I contacted them, they dealt with my concern and refunded my charge.
8 de outubro de 2025
Avaliação não solicitada
Resposta da Heartbit
Thanks for giving us a chance to make things right, Ian! We're glad our support team could help you out quickly with the refund. If you ever want to give HeartBit another shot, we'd love to have you back.
The HeartBit Team
Great product!
8 de outubro de 2025
Avaliação não solicitada
Resposta da Heartbit
We're so glad you're loving HeartBit, Emily! If you know anyone else who'd benefit from better heart health insights, we'd love for you to share the app with them.
The HeartBit Team
Answer very quickly to my request
8 de outubro de 2025
Avaliação não solicitada
Resposta da Heartbit
We're so glad we could help you quickly, Sophie! Fast support is something we really care about, and it's great to know it made a difference for you. If you love the app, sharing it with friends who care about their heart health would mean the world to us.
The HeartBit Team
Resposta da Heartbit
We're really glad we could help you quickly, Alain! If you find HeartBit useful, we'd love if you could share it with friends who care about their heart health.
The HeartBit Team
This app does not measure blood sugar
This app does not measure blood sugar. After downloading and trying it, I immediately deleted the app before the trial period could end. Nonethess, heartbit has charged my credit card for months with no clear way to cancel it. avoid this app at all costs
6 de junho de 2025
Avaliação não solicitada
Resposta da Heartbit
We're truly sorry for the ongoing charges and frustration. You're right that HeartBit tracks heart metrics, not blood sugar, and we should have made that clearer upfront. Please email us directly at help@heartbit.app with your account details so we can review your refund request and stop any future billing immediately.
The HeartBit Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.