I found the app useful and helpful in assessing my current stress levels. However, I did not see in the T’s & C’s that there was a £29.99 monthly charge. My request to unsubscribe was actioned promptl... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Absolute disgrace!!! After asking for a £30 refund they send this email Hi Tracy, Thanks for reaching out. To support our small team, we kindly ask you to leave a positive review (5 stars)... Ver mais
A empresa respondeu
This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.
A empresa respondeu
Amazing customer service. They were quick to answer any questions. Product itself is very good and compliments my IPhones health app as well. Highly recommend
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
HeartBit is a personal wellness companion designed to help you understand how your body feels throughout the day. We know how overwhelming health tracking can become — endless numbers, conflicting advice, and dashboards that leave you more confused than informed. HeartBit is built on a different idea: that paying attention to your body should feel calm, clear, and genuinely useful. Built for iPhone and Apple Watch, our widgets turn your current state into something you can read at a glance. Instead of raw numbers, you see friendly characters reflecting how you are right now — whether your body is calm, energized, under pressure, or simply asking for a pause. HeartBit brings together the essential signals that shape your day: stress, energy, heart, and glucose trends. It draws on your Apple Watch and Apple Health data. If you care about your long-term wellbeing, HeartBit is made for you.
Informações de contato
2,8
Bom
135 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Misleading
I downloaded the app once I doubled click the side button to download it I noticed that it couldn’t do the things that it said so I deleted it unknowingly surprised I got a load off charges, contacted my bank and the blocked them that was on Thursday, today they tried taking £29.99 my block on my account for this company worked so hopefully they won’t try again
24 de setembro de 2025
Avaliação não solicitada
Resposta da Heartbit
Kevin, we're really sorry you had this experience with unexpected charges. Please email us at help@heartbit.app with your details so we can review your refund request and sort this out properly.
The HeartBit Team
This app has great features and…
This app has great features and wonderful customer service!
25 de setembro de 2025
Avaliação não solicitada
Resposta da Heartbit
So glad the features are working well for you, Melissa! Our team really appreciates the kind words about their support. If you know anyone who'd benefit from better heart health insights, we'd love for you to share HeartBit with them!
The HeartBit Team
Good customer service and good with…
Good customer service and good with communications. Would recommend.
17 de setembro de 2025
Avaliação não solicitada
Resposta da Heartbit
Thanks so much, Lori! We're really glad our team could help and keep things clear for you. If your friends are into tracking their heart health, we'd love for you to share HeartBit with them!
The HeartBit Team
Good customer service
Good customer service, very professional and quick
17 de setembro de 2025
Avaliação não solicitada
Resposta da Heartbit
Thanks for highlighting our support team, Jerry! We're glad we could help you quickly and get things sorted. If you're enjoying HeartBit, we'd love it if you shared it with friends who care about their heart health.
The HeartBit Team
This is a good app!
This is a good app!! But the fee is too expensive for me...
17 de setembro de 2025
Avaliação não solicitada
Resposta da Heartbit
Hey Marie! So glad you're enjoying the app and finding it useful. We totally get that pricing matters — we're working on making HeartBit accessible to more people. If you have friends or family who might benefit, sharing the app with them helps us keep improving it for everyone like you!
The HeartBit Team
This is sort of a small print scam
This is sort of a small print scam. They say try it for $.99, but as soon as you touch it a $6.00 charge is added. Much of the information it promised to show you is info you have to put in yourself.
7 de setembro de 2025
Avaliação não solicitada
Resposta da Heartbit
We're sorry you felt misled, James. That's not the experience we want anyone to have. Please email us at help@heartbit.app with your account details so we can review your refund request and help sort this out.
The HeartBit Team
Avoid - Does not measure Blood Sugar
Avoid - Does not read blood glucose. Best advice is to cancel your payments with your bank. Avoid. Updated 22/04/26 - Reply from Heartbit (only 8 months later) - It does not measure gluscose - I already told you that plus others - why mention gluscose when you app does nothing for it - maybe manually tracking but that only requires a spreadsheet.
19 de agosto de 2025
Avaliação não solicitada
Resposta da Heartbit
Paul, we're sorry for the confusion. HeartBit has never claimed to measure blood glucose, as that's not technically possible with Apple Watch sensors. Our app focuses on heart rate variability and cardiovascular health tracking. If there was misleading information that led to your purchase, please email help@heartbit.app and we'll look into this right away.
The HeartBit Team
AVOID this app at all costs because you…
AVOID this app at all costs because you will be charged a monthly cost (£29.99) that you will have been unaware of. No email notification, no customer care, no easy way to cancel.
6 de maio de 2025
Avaliação não solicitada
Resposta da Heartbit
We're truly sorry you experienced unexpected charges and difficulty reaching us. This isn't the experience we want anyone to have with HeartBit. Please email us directly at help@heartbit.app with your account details so we can review your situation and help resolve this right away.
The HeartBit Team
Just realized this scam company has…
Just realized this scam company has been charging my cc $29.99 for months. I don't even have this app. I have talked with my CC and they are blocked. I have contacted the company - I never signed up and downloaded the app. Just got an email saying they canceled my "subscription" (that I never signed up for).
17 de agosto de 2025
Avaliação não solicitada
Resposta da Heartbit
We're truly sorry this happened to you. We take billing concerns very seriously and want to investigate how charges appeared without your knowledge. Please email help@heartbit.app with your account details so our team can review your case.
The HeartBit Team
Ripper din konto
Det rent svindel. App’en kan ingenting. Trækker 30 dollars fra din konto om måned. Kan ikke stoppes eller siges op. Skamløst at Appel lukker dem ind.
Tak for jeres svar, men I har svindlet mig en gang. Hvis I får mit kontonummer gør I det igen.
En gang var mere end rigeligt.
19 de julho de 2025
Avaliação não solicitada
Resposta da Heartbit
Vi beklager dybt den oplevelse, du har haft. Dette burde aldrig være sket, og vi forstår din frustration. Skriv venligst til help@heartbit.app med dine kontooplysninger, så kan vores team hjælpe dig med at få dette løst med det samme.
The HeartBit Team
Poor comms
Poor comms, ignored my cancellation instructions they are scammers!!!!
28 de julho de 2025
Avaliação não solicitada
Resposta da Heartbit
We're truly sorry you felt ignored, and that's not the experience we want anyone to have. Please email help@heartbit.app with details of your cancellation request so we can review what happened and sort this out properly. We'll take a close look at your account and help resolve this.
The HeartBit Team
Misleading app and then without warning…
Misleading app and then without warning the take 29.99 out you account. Inability to contact some one to cancel subscription. Notified bank and also cancelled via the app. Reported as fraudulent
30 de junho de 2025
Avaliação não solicitada
Resposta da Heartbit
We're truly sorry for the frustration with the unexpected charge and the difficulty reaching us. Please email help@heartbit.app right away with your account details so we can review your refund request and sort this out properly. We take these concerns seriously and want to make this right.
The HeartBit Team
Total waste of time and unable to stop…
Total waste of time and unable to stop payments being pulled from my account
20 de junho de 2025
Avaliação não solicitada
Resposta da Heartbit
We're really sorry you've had this frustrating experience with billing. Please reach out to us directly at help@heartbit.app with your account details, and our team will help you stop the charges right away.
The HeartBit Team
They are dodgy
They are dodgy , subscribe one with fuzzy information. I have grave doubts about them .
10 de junho de 2025
Avaliação não solicitada
Resposta da Heartbit
We're truly sorry you felt misled during signup. That's not the experience we want anyone to have. Please email us at help@heartbit.app with your account details so we can address your concerns directly and help resolve this.
The HeartBit Team
Don’t use it, it’s a scam
It’s a scam to take £29.99 a month from customers after a small initial sign up fee.
They don’t have the courtesy to send you information about the upcoming payments that they are going to take from you.
The App itself is difficult to use and doesn’t give you the promised monitoring.
12 de junho de 2025
Avaliação não solicitada
Resposta da Heartbit
Andrew, we're genuinely sorry you've had this experience. We take billing transparency seriously and want to make this right for you. Please email us at help@heartbit.app with your account details so we can review your refund request and address the app issues you're facing.
The HeartBit Team
Great experience
Had my doubts while looking at the ad but after few days of use got really used to it
Didn't think I would need any new health app but I found features provided very useful
- There's a bit of a lag
+ Great way to track health stats
8 de junho de 2025
Avaliação não solicitada
Resposta da Heartbit
Thanks so much, Jason! Really glad the health tracking features won over your initial doubts. We're working on improving the lag issue you mentioned, so keep an eye out for updates. If you know anyone who'd benefit from better heart health insights, we'd love for you to share HeartBit with them.
The HeartBit Team
Got what I wanted from it
As said in the title got everything I wanted from the app
There's a little "ping" from phone to watch but it didn't bother me. Use it everyday now
6 de junho de 2025
Avaliação não solicitada
Resposta da Heartbit
Thank you for sticking with HeartBit! We're glad the app delivers what you need.. Feel free to share the app with friends who care about their heart health!
The HeartBit Team
I cancelled this subscription 4 weeks…
I cancelled this subscription 4 weeks ago but they still keep taking money from my account. I’ve had to report them to my bank as fraudulent
9 de junho de 2025
Avaliação não solicitada
Resposta da Heartbit
We're really sorry this happened. This is absolutely not the experience we want anyone to have. Please email us right away at help@heartbit.app with your account details so we can sort this out and review your refund request immediately.
The HeartBit Team
I would give it o stars if I was able…
I would give it o stars if I was able to.
This app took £29.99 from my bank account without my authorisation.
I did get in touch and they stated that it was in the agreement when downloading the app. The app is misleading g about the blood glucose monitor, therefore it’s a scam.
I have unsubscribed and notified my bank as a fraud and also suspended my card.
Warning do not download the app.
27 de maio de 2025
Avaliação não solicitada
Resposta da Heartbit
Hi Brenda, we're really sorry this happened. We never want anyone to feel misled or charged unexpectedly. Please email us at help@heartbit.app with your account details so we can review your refund request and look into what went wrong.
The HeartBit Team
SCAM
This app is a scam - do not download it, or provide any bank details
20 de maio de 2025
Avaliação não solicitada
Resposta da Heartbit
We're truly sorry you had this experience, Rhona. We take these concerns very seriously and would like to understand what happened so we can address it directly. Please reach out to help@heartbit.app with details about your situation so our team can investigate and help resolve this for you.
The HeartBit Team
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