Wow Absolutely wonderful so comfortable can’t wait to order more pairs in different colours. I’ve gone from avoiding outfits needing tights to choosing outfits WITH tights!!! Thank you so much x
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Veja o que dizem as avaliações
Usually I don’t invest in tights but the biodegradable denier 50 are my go-to tights for nearly every outfit now. Totally worth the money- they haven’t ripped or pulled at all, look super elegant, an... Ver mais
A empresa respondeu
I had a wonderful experience shopping at Hedoine's. Their website works excellently - I like the quirky sense of humour! - it has fast shipping and superb customer support. The tights are indeed somet... Ver mais
A empresa respondeu
Ich habe ein großes Paket mit Strumofhose( neu ) auf meine Kosten an Höflinge geschickt - wie im Internet beschrieben- das Paket kam nach vier Wochen zurück …leider will ich jetzt für das recyceln kei... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Hēdoïne
Escrito pela empresa
We believe that strength is sexy, boldness can coexist alongside femininity, and being a bit of a badass is just more fun.
Founded in 2018 by Alexandra Tymann and Anna Rauch, Hēdoïne exists to bring new meaning to modern femininity; elevating strong, bold Hēdoïnes and their legwear. Guided by a commitment to responsible production, our core collection offers bold, reinvented legwear.
Shop BIODEgradable yarns Recycling Program SUSTAINABILITY
Informações de contato
28 Old Brompton Road, Suite 223, SW7 3SS, London, Reino Unido
- happy@hedoine.com
- hedoine.com
3,8
Muito Bom
778 avaliações
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Hēdoïne
Hi Nick,
Thanks for taking the time to leave this review.
We're very happy to hear that you love our tights and our service so much! 🖤
Best wishes for a happy and healthy 2023 from Team Hedoine!
Comfortable but literally broke after 2…
Comfortable but literally broke after 2 wears, totally unacceptable from £30 tights. I can’t believe I’ve spent so much money for tights that lasted less than Accessorise’s.
1 de janeiro de 2023
Avaliação não solicitada
Resposta da Hēdoïne
Hi Alessia,
Thanks for taking the time to leave a review.
I'm sorry to hear that you didn't have the best experience with the tights. However, I can see that you reached out to our customer care team on the next day and that the team is looking to resolve this to your satisfaction.
Best wishes from Team Hedoine
Resposta da Hēdoïne
Hi,
Thank you so much for taking the time to write a review.
The entire team is happy to hear that the tights are what you wanted and that you received them quickly.
We wish you Happy Holidays and Stellar Start into 2023,
Team Hedoine
Great service and quick delivery
Great service and quick delivery. Products are really nice to wear and great quality would recommend to anyone.
27 de novembro de 2022
Resposta da Hēdoïne
Thanks for your amazing feedback, Stuart!
This has really made our day!
Best wishes from the entire Hedoine team!
Really excellent tights.
Really excellent tights.
Environmentally friendly, the 30 deniers really don't ladder, and they look great. No shininess, which I hate on tights. Service and packaging was perfect too. Will be ordering more pairs!
18 de novembro de 2022
Avaliação não solicitada
Resposta da Hēdoïne
Hi Jo,
Thank you so much for your lovely review. We're so happy to hear that you're such a big fan of the brand and the product.
We hope you'll enjoy your new tights this festive season and beyond. 🖤
Best wishes from Team Hedoine
The only tights
These are the only tights!! Smooooth around the body which is just perfect for wearing under tight items, never ever rip, and if they catch they stay as just a tiny hole
23 de novembro de 2022
Resposta da Hēdoïne
Hi Alicia,
Thank you so much for your glowing review! This has made our day! 🖤🖤🖤
Best wishes from the entire team at Hedoine
Brand fantastico!
11 de dezembro de 2022
Resposta da Hēdoïne
Hi Carole,
Thank you for your review! We're so happy to hear that you're such a fan of our brand. 🖤
I hope you'll have fun wearing your new tights!
Best wishes,
Team Hedoine
The Tights are nice ,but the are…
The Tights are nice ,but the are brocken very fast😞
9 de dezembro de 2022
Resposta da Hēdoïne
Hi, thanks for your review.
I can see that you left 2 reviews in 2 languages for the same issue. We've already replied to your other review.
Our tights are ladder-resistant and a lot more durable than other brands. Our error rate is below 1%. But please do email us via happy@hedoine.com, ideally with a photo of what the issue is, and the team will see what they can do for you.
Best wishes from Team Hedoine
Resposta da Hēdoïne
Hi Karin,
Thanks for taking the time to leave us a review! We're so happy to hear that you're a fan of the brand and the service we provide. 🖤
Have a wonderful festive season, and have fun wearing your Hedoine legwear!
Best wishes,
Team Hedoine
Good purchase very pleased
Good purchase very pleased. Will ordered again in the future.
11 de novembro de 2022
Resposta da Hēdoïne
Hi Jacqueline,
Thank you for taking the time to leave a review. We hope that you'll have plenty of fun wearing our tights!
Best wishes,
Janine
Ich kenne wirklich keine bessere…
Ich kenne wirklich keine bessere Strumpfhose als die von Hedoine. Meine älteste ist 3(!!!) Jahre alt. Das hat noch keine geschafft. Das Material ist einfach toll, zwickt nicht und zeichnet sich auch nicht ab. I‘m a fan!!!
Einziger Wehmutstropfen - mein Lieblingsmodell „The Edgy“ läuft leider aus. Aber vielleicht kommen sie ja mit was Neuem.
21 de novembro de 2022
Avaliação não solicitada
Resposta da Hēdoïne
Hallo Katharina, vielen Dank für Dein Review! Es freut uns sehr, dass Du mit unserer Strumpfhose so zufrieden bist!
Die Edgy geht in der Tat leider aus dem Sortiment raus. Wir arbeiten jedoch an neuen Produkten, die Dir hoffentlich auch gefallen werden.
Liebe Grüße,
Team Hedoine
I ordered 4 pairs of tights together…
I ordered 4 pairs of tights together with a friend. The first ones got two ladder the first time I tried them on and my friend's two pairs ripped within the first day.
I know they promise to send another pair but honestly I'd rather have my money back.
7 de novembro de 2022
Avaliação não solicitada
Resposta da Hēdoïne
Hi Robin,
Thanks for taking the time to write a review.
I can't find any order or correspondence under your name. Did you order under a different name or did your friend place the order? Can I kindly ask you to get in touch by email (happy@hedoine.com), so we can look into the matter for you.
Best wishes,
Team Hedoine
Hedoine Recyclebare Strumpfhosen
Leider muß ich für die Hedoine Strumpfhose meine Meinung ändern.
Die Recyclbaren sind zwar am Anfang sehr gut, gehen dann aber sehr schnell kaputt, leiern aus und sind spätestens nach dem 6. mal waschen nichts anderes mehr als Billigstrumpfhosen die nur noch am Hosenteil hängen.
Die zwei Sterne gebe ich nur, weil die anderen Strumpfhosen besser und haltbarer sind.
Den Kundendienst von Hedoine hat es leider nicht interessiert was ich zwei Wochen vorher als Verbesserung geschrieben hatte.
29 de outubro de 2022
Avaliação não solicitada
Resposta da Hēdoïne
Hallo Oli,
Danke für Dein Review.
Es tut uns sehr leid, dass Du enttäuscht bist.
Wir hatten versucht, Deine E-Mail zu finden, leider konnten wir jedoch mit dem Namen "Oli" und ähnlichen Namen keinerlei Feedback finden. Wir sind mit der Suche 5 Wochen zurückgegangen, hatten jedoch leider keinen Erfolg. Wir würden Dich höflichst bitten, uns per E-Mail (happy@hedoine) zu kontaktieren.
Wir nehmen Dein Feedback in jedem Fall sehr ernst. Wir können Dir auch versichern, dass alles, was Produkt- oder Service-Feedback betrifft, sowohl von unserem Produkt-Team als auch von unserem Operations Manager gesehen wird. Als kleine, junge Firma, die aus Kundenerfahrungen lernt, wissen wir Feedback zu schätzen.
Es würde uns freuen, wenn Du per E-Mail mit uns in Kontakt trittst.
Liebe Grüße,
Team Hedoine
Super Strumpfhosen und freundlicher Kundenservice!
Ich liebe diese Strumpfhosen! Sie sind super bequem und nichts schneidet ein oder bildet ab. Auch meine Erfahrung mit dem Kundenservice sind super. Ich wurde sehr hilfsbereit und freundlich beraten.
3 de novembro de 2022
Avaliação não solicitada
Resposta da Hēdoïne
Hallo Janine,
Danke, dass Du Dir die Zeit genommen hast um uns ein Review zu hinterlassen. Es freut uns sehr, dass du sowohl mit den Produkten als auch mit dem Service so sehr zufrieden bist! Hab viel Spaß mit den neuen Strumpfhosen! 🖤
Liebe Grüße,
Team Hedoine
Poor quality
Tights look nice but are poorly made and the ‘ladder resist’ version certainly is not ladder resistant - huge ladder in them after 1 use only.
31 de outubro de 2022
Resposta da Hēdoïne
Hi Emma,
Thank you for leaving a review.
We're very sorry to hear that the tights didn't last as long as we would have hoped. We care about both the quality of our products, so we'd love to take a look at the matter. Could we kindly ask you to contact us via email to happy@hedoine.com to resolve this?
We haven't found any emails or messages from you. Can we kindly ask why you rated the service poorly? Could you please get in touch with us so we can look into the matter.
Thank you and best wishes,
Team Hēdoïne
Schnell Loch in der Strumpfhose, aber keine Laufmasche
bequeme Strumpfhose, hatte aber leider am selben Abend gleich ein Loch. Laufmasche gabs dadurch, wie versprochen, nicht. Trotzdem sehr schade, dass sie so schnell kaputt gehen kann.
29 de outubro de 2022
Resposta da Hēdoïne
Hallo Noemi,
Danke für Dein Review.
Insgesamt sind Hedoine Strumpfhosen strapazierfähiger, haltbarer und laufmaschenresistent, jedoch handelt es sich um feine 20 - 30 Denier. Löcher oder Zieher können vorkommen - dies kann selbst bei einer Jeans oder einer Bluse der Fall sein. Sollte es dennoch vorkommen, dass ein Loch entsteht, so führt dies nicht zu einer Laufmasche, die das Bein hoch oder runter kriecht. In vielen Fällen kann die Strumpfhose weiterhin getragen werden.
Liebe Grüße,
Team Hedoine
Loch in der Strumpfhose
Ich habe ein Doppelpack bestellt, Sheer 100 ("Dark&Stormy"), leider hatte ein Paar ein kleines Loch. Ich habe dies reklamiert und erhielt die Antwort, ich solle das nächste Mal besser aufpassen beim Anziehen. Geht gar nicht, never again.
20 de outubro de 2022
Resposta da Hēdoïne
Hallo Lilly,
Vielen Dank für Dein Review. Es tut uns sehr leid, dass Du enttäuscht bist.
Jede fertige Strumpfhose wird einer Qualitätsprüfung unterzogen. Dabei wird die Strumpfhose über ovale Zylinder, welche Beinen ähneln, gezogen. Die Strumpfhose wird dann auf Materialfehler geprüft, damit fehlerhafte Artikel an dieser Stelle aussortiert werden.
Du hattest uns auf Englisch geschrieben, daher hatten die Kollegen im Team auch auf Englisch geantwortet. Falls es hier zu Missverständnissen gekommen ist, tut uns dies sehr leid.
Wir sagten: "it’s important to still exercise care when you put them on, which I am sure you always do." Frei übersetzt "es ist wichtig, die Strumpfhose vorsichtig anzuziehen, was Du sicherlich immer tust." Sollte hier ein Missverständnis entstanden sein, tut uns dies in der Tat sehr leid.
Leider liegt jedoch kein Garantiefall vor. Daher konnte das Team leider nichts für Dich. Die Kollegen hatten Dir jedoch einen Rabatt für einen zukünftigen Kauf gewährt. Wir verstehen, dass Du enttäuscht bist. Solltest Du Dich jedoch entscheiden in der Zukunft von uns zu kaufen, kannst Du den Rabatt-Code verwenden, da er nicht abläuft.
Liebe Grüße,
Team Hedoine
Great experience on all levels!
26 de outubro de 2022
Resposta da Hēdoïne
Hi Thomas,
Thanks for taking the time to review us.
We're happy that you've had a great experience with Hedoine.
Thank you and best wishes,
Team Hedoine
ripped after first time of wearing :(
ripped after first time of wearing:(
for that they are really expensive.
20 de outubro de 2022
Avaliação não solicitada
Resposta da Hēdoïne
Hi Charlotte,
I'm sorry to hear that you're unhappy. However, I can see that the team responded to your emails and offered a solution right away, so it looks like this is being resolved. Please contact happy@hedoine.com if you need further assistance.
Best wishes,
Team Hedoine
Resposta da Hēdoïne
Hallo Natalie!
Vielen Dank für Deine nette Bewertung! Es freut uns sehr, dass Du unsere Produkte so sehr magst! 🖤
Liebe Grüße,
Team Hedoine
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