Hellofresh Ireland Avaliações 

3.518
O TrustScore é 3.5 de um total de 5

3,7

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Avaliado com 3 de um total de 5 estrelas

Recipes are nice, good variety. altho found many were very spicy. Negatives being double recipe cards given more than once , being left without one .. The veg quality not always fresh , c... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I still learn to create more tailored meals to my family. Most is very easy to prepare, fresh ingredients it’s so bonus, and plenty food for us , just wish to be able pick for 3person instead 2which i... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

We paused our Hello Fresh in June because the deliveries were coming after 6pm and were changed from Monday to Tuesday. We decided to try again this week and made the order, money taken from account a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hello fresh is honestly the best decision to make! Being a mother is a full time job and the thoughts of planning out dinners for the week can sometimes be very overwhelming and also eating the same t... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,7

Todas as avaliações

(3.518)

999 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

I just wish it was easier to navigate…

I just wish it was easier to navigate the app
The food is v good , the stir fry beef is tough
Excellent recipes

4 de junho de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi,

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Avaliado com 2 de um total de 5 estrelas

Constantly missing ingredients

Decent, tasty meals, just too many missing ingredients. I had been using this company for two years, yet in the last 4 months they have gone downhill. If you dont want to be frustrated when you get home and try to enjoy a meal, I'd advise you not to use HelloFresh.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi,

We're sorry to hear about your experience and
appreciate you bringing it to our attention. We'd like to
learn more so we can look into this and help make
things right. Since we don’t have enough information
here to locate your account, our team is reaching out
privately to gather more details.

Portia
HelloFresh Team

Avaliado com 3 de um total de 5 estrelas

Recipes are nice

Recipes are nice, good variety. altho found many were very spicy.

Negatives being double recipe cards given more than once , being left without one ..

The veg quality not always fresh , cucumber and tomatoes not usable in one order.

Delivery has been good as always by 4p.m. in my area so in time for evening meal

3 de setembro de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Claire,

Thanks for your feedback, and we're sorry to hear about your
experience. We appreciate you taking the time to share your
review. We’d really like the chance to make things right. We
noticed you haven’t been in touch with our customer care
team yet, so we’ll be reaching out to you directly to learn more
and help resolve the issue

Portia
HelloFresh Team

Avaliado com 3 de um total de 5 estrelas

One ingredient missing

One ingredient missing, another one changed last minute
Overall okay

3 de setembro de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Wiebke,

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you
taking the time to share your review. We’d really like the
chance to make things right. We noticed you haven’t been in
touch with our customer care team yet, so we’ll be reaching
out to you directly to learn more and help resolve the issue.

Portia
HelloFresh Team

Avaliado com 4 de um total de 5 estrelas

I still learn to create more tailored…

I still learn to create more tailored meals to my family. Most is very easy to prepare, fresh ingredients it’s so bonus, and plenty food for us , just wish to be able pick for 3person instead 2which is not enough and 4 is bit too much, but this is no problem only reflection.

2 de julho de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Bea,

Thank you so much for your lovely feedback—we’re really glad to hear you’re enjoying the easy-to-prepare meals, fresh ingredients, and the portion sizes. We also appreciate your note about meal options for 3 people; it’s helpful for our team to hear what would make things even better.

Warm regards, The HelloFresh Team 💚

Avaliado com 5 de um total de 5 estrelas

Love the convenience and the quality of…

Love the convenience and the quality of the food

16 de abril de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Chloe Cooke,

Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear you’re loving the convenience and the quality of the food. Your feedback means a lot to our team and helps motivate us to keep delivering great meals. 💚

-Ann

Avaliado com 5 de um total de 5 estrelas

Hello fresh is a game changer

Hello fresh is honestly the best decision to make! Being a mother is a full time job and the thoughts of planning out dinners for the week can sometimes be very overwhelming and also eating the same things over and over can get very boring for yourself and the kids. Having a menu to choose from for the week is like being in a restaurant I love it! Myself and my family have been trying new recipes which has been great, recipes I would never think of cooking. Also the quality of the veg and meat are top notch and I would be a fussy person when it comes to meat especially! Saving money, trying new recipes, shopping delivered to your door what more could you ask for!!

3 de setembro de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Vicky,

Thank you so much for your wonderful review, we’re so happy to hear HelloFresh has made weekly dinner planning feel a lot more manageable for you and your family. It’s especially great to know the menu has helped keep things exciting, and that you’re enjoying the quality of the veg and meat.

-Ann

Avaliado com 3 de um total de 5 estrelas

Good but not great :(

I’ve been using HelloFresh for a while now, and while there are definitely things I like about the service, there are some issues too. The quality and consistency of the deliveries have become increasingly disappointing over the past few months.
The quality of the ingredients isn’t always good. Vegetables are often mouldy or rotten when they arrive, and garlic in particular seems to be almost consistently mouldy. This has become noticeably worse in recent months. Items are also regularly missing from deliveries, and more recently I’ve experienced completely incorrect bags arriving with my order.
One positive is that HelloFresh customer service is generally very helpful and willing to offer credits when there are issues. However, while I appreciate the credits, it is still frustrating and disappointing to repeatedly have problems with the same things, especially when you’re relying on having the ingredients needed to make your meals. These ongoing issues also make it increasingly difficult to justify staying with HelloFresh, particularly given the relatively high price. Paying a premium for the convenience is one thing, but it is much harder to justify when the quality of some of the ingredients is poor or items are missing.
Despite these issues, there are still plenty of things I like about HelloFresh. There is a really wide variety of meals to choose from, the recipes are always easy to follow, and I have yet to try a meal that I genuinely didn’t like. The convenience of having the ingredients and recipes delivered is also a big benefit.
One thing I would really like to see HelloFresh Ireland introduce is a 3-person serving size, as this is available in some other countries. It would be a much more useful option for smaller households or situations where two portions aren’t quite enough but four is too much.
Overall, I really like the concept and the meals themselves, but the ongoing issues with ingredient quality, missing items and incorrect deliveries have become difficult to overlook. If HelloFresh could improve the consistency and quality of its deliveries, I would be much more likely to recommend the service.

3 de setembro de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Thank you for your review. We’re sorry to hear that your recent experience with our customer care team didn’t meet your expectations. We understand how frustrating that can be, and we’d really like the opportunity to make things right. Our team will be reaching out directly to follow up and see how we can better assist you.

Avaliado com 5 de um total de 5 estrelas

Amazing foods top value top nutrition

Amazing foods top value top nutrition

6 de setembro de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Jan, thank you so much for the 5-star review! We’re thrilled to hear you’re enjoying the food, and that you feel it’s great value with top nutrition. 💚

-Ann

Avaliado com 2 de um total de 5 estrelas

I previously left a wonderful review as…

I previously left a wonderful review as the first few meals were great but 3 of the meals out of the 7 I ordered for the week had completely gone off mouldy and wet coriander lettuce chives and sweet potato and broccoli. Obviously when packing the ingredients they use produce already expiring or about to. Defeats the whole point of the concept if you have to go to the shop to replace the gone off goods. It happened before with peppers that were mush so I stopped ordering. Thought I’d give them another go but the issue clearly hasn’t been sorted.

11 de setembro de 2026
Avaliação não solicitada
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

We're sorry to hear about your experience and
appreciate you bringing it to our attention. We'd like to
learn more so we can look into this and help make
things right. Since we don’t have enough information
here to locate your account, our team is reaching out
privately to gather more details.

-Ann

Avaliado com 4 de um total de 5 estrelas

Easy to order

Easy to order, follow the recipe and quality of produce was excellent. Meals are excellent. Only downside was the meat packs for the meals had only a 5 day expiry date, which meant I couldn't skip a day without wasting a pack.

3 de setembro de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi E L, thank you for your review, we’re so glad to hear ordering was easy and that you enjoyed the meals and the quality of the produce. We’re sorry about the short expiry date on the meat packs and the inconvenience it caused when you wanted to skip a day. This is helpful feedback, and we’ll be sure to pass it along to our team.

-Ann

Avaliado com 4 de um total de 5 estrelas

Good but sometimes

I find the chicken can be fatty at times. Also when delivered some of the packages have broken open and there is ingredients out in the box.

2 de julho de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reachingout to you directly to learn more and help resolve the issue

-Ann

Avaliado com 3 de um total de 5 estrelas

I like the convience of hello fresh

I like the convience of hello fresh. However I've been cooking with you for a while and just recieved my 5th order. Im still waiting on the email to recieve my gift of salt & pepper mills. can you please send this email.
Thank you

16 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Conor,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Thanks again for your support, we hope to serve you again soon!

Warm regards,
Ann
The Hellofresh Team

Avaliado com 3 de um total de 5 estrelas

Mixed emotions

Very efficient delivery and organized packaging. Got three meals for 6people. First was a pasta dish with plenty to go around. Though not terribly balanced as had little to no protein 🤔 (Mentioned I can add chicken, but that would mean I'd need to go out and buy it)
Second recipe must have had a mistake as had 2 limes in the mix that the recipe didn't call for, but calculated that one bag of cuscus (150g) is sufficient for family of 6.
Yet to make the third one...
Also disappointed, that the seasoning set was advertised as a pull, but you only receive it with subsequent orders - little cheeky

6 de setembro de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi EL,

Thank you for taking the time to share your detailed feedback with us.

We're delighted to hear that your delivery arrived efficiently and that the packaging met your expectations. It's also great to know that your first meal provided generous portions for your family.

We're sorry to hear about the issues you experienced with the recipes. We understand your point about needing to purchase additional protein, and we also apologise for the extra limes included in your box, as well as your disappointment regarding the seasoning set promotion. We appreciate you bringing these to our attention, and we'll be sure to share your feedback with the relevant teams as we continue working to improve both our recipes and overall customer experience.

Thank you again for your honest review. We hope you enjoy your third meal, and we look forward to providing you with an even better experience in the future.

Kind regards,
Renzo
HelloFresh Team

Avaliado com 4 de um total de 5 estrelas

Good tasty meals but flexibility important

They are very good at finding the right herbs and spices to bring out the flavor of the other ingredients. The darne of salmon portion was made for Mickey Mouse but too small for an adult. I couldn't find my butternut squash but there was so much stuff to put away in the fridge that I might have inadvertently put a bag of veg in the freezer. Be prepared and make room for the ingredients. Finally I was recently diagnosed with Type 2 diabetes and I need to filter out things like white rice, white bread, sugar etc. There may be a way to do this but I couldn't find it? I will need to do a costing later when I have used up my discounts. I wonder if I can save even more money by purchasing my own meat and fish, IF it works out cheaper? Probably not?

3 de setembro de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi David,

Thank you for taking the time to share your detailed feedback with us.

We're delighted to hear that you enjoyed the flavours of our meals and appreciated the herbs and spices we use. We also appreciate your honest comments about the salmon portion size and understand it didn't meet your expectations.

We also appreciate your suggestion about having more dietary filtering options when choosing recipes. Feedback like yours is incredibly valuable, and we'll be sure to share it with the relevant team as we continue looking for ways to improve our customers' experience.

Thank you again for your thoughtful review. We hope you continue to enjoy cooking with HelloFresh.

Kind regards,
Renzo
HelloFresh Team

Avaliado com 5 de um total de 5 estrelas

Absolutely loved my first box thank you

Absolutely loved my first box thank you

3 de setembro de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Jennifer,

Thank you so much for your wonderful review!

We're thrilled to hear that you absolutely loved your first box. Knowing you had such a great first experience means a lot to us.

We truly appreciate you choosing HelloFresh, and we can't wait to bring you more delicious meals in the weeks ahead.

Thanks again for being part of the HelloFresh family!

Kind regards,

Renzo
HelloFresh Team

Avaliado com 5 de um total de 5 estrelas

Everything so far wonderful thank you

Everything so far wonderful thank you

27 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Evelyn,

Thank you so much for your wonderful review!

We're delighted to hear that everything has been wonderful so far. It means a lot to us to know you're enjoying your HelloFresh experience.

We truly appreciate your support and look forward to continuing to provide you with delicious meals and a great experience every week.

Thanks again for being part of the HelloFresh family!

Kind regards,

Renzo
HelloFresh Team

Avaliado com 5 de um total de 5 estrelas

Delicious great recipe but…

Delicious great recipe but unfortunately I can’t sign up every week based on medical commitments.
I definitely recommend to my friends and hopefully I know possibly order every 2nd week. So helpful, especially when using the card and not having trouble reading recipe 👏👏🤗😊

8 de setembro de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Bernie,

Thank you so much for your wonderful 5-star review! ⭐ We're delighted to hear that you're enjoying our delicious recipes and that you find the recipe cards easy to follow. 🍽️💚

We completely understand that medical commitments can make it difficult to receive a box every week, and that's absolutely okay. We're grateful that you've chosen to fit HelloFresh into your schedule whenever you can. 💚

It also means a lot to hear that you'd recommend us to your friends. Thank you for your kind words and continued support! 🥰 We look forward to cooking with you again whenever you're ready, whether that's every second week or whenever it suits you best. 🥕🍅

Take care, and we hope to see you again soon! 🌟

Renzo
HelloFresh Team

Avaliado com 4 de um total de 5 estrelas

First order..but so far ok

8 de setembro de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Customer,

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
– Ann 💚
The Hellofresh Team

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