Hellofresh Ireland Avaliações 

3.520
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Recipes are nice, good variety. altho found many were very spicy. Negatives being double recipe cards given more than once , being left without one .. The veg quality not always fresh , c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great value for money, healthy, easy to cook, tasty, nutricious meals. Only improvement I would suggest is somehow reducing the amount of packaging, especially the ice packs seems like such a waste

Avaliado com 2 de um total de 5 estrelas

We paused our Hello Fresh in June because the deliveries were coming after 6pm and were changed from Monday to Tuesday. We decided to try again this week and made the order, money taken from account a... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I still learn to create more tailored meals to my family. Most is very easy to prepare, fresh ingredients it’s so bonus, and plenty food for us , just wish to be able pick for 3person instead 2which i... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,7

Todas as avaliações

(3.520)

999 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Well worth the money

Food is great quality. Loads of recipes to choose from every week. It’s nice getting to try something new everyday. Everything is delivered straight to your door. And the best part; no food waste!

6 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Katie,

Thanks so much for the 5-star review! We’re thrilled you’re loving the quality and the variety of recipes each week and that delivery straight to your door is working out so well. We also love hearing that it’s helping you cut down on food waste. 😊

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

-Ann

Avaliado com 5 de um total de 5 estrelas

Handy

Handy, Saves going for grocery shopping and saves lots of wasted food. If there's a recipe we really like, then we'll buy the full list, but saves a lot of time and pondering, good value for money.

6 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Elena,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Avaliado com 1 de um total de 5 estrelas

Delivery Instructions Repeatedly Ignored – Safety and Service Concern

This review is not about the quality of the food. The food itself has been good. My concern is entirely with the delivery service and, in particular, the repeated failure to follow the delivery instructions.

I have contacted HelloFresh customer service twice about this issue, yet it continues to happen. Our delivery instructions clearly state that the delivery person should wait at the door for us to get the order (it literally takes about 30 seconds). Instead, the delivery person repeatedly leaves the food at our door and walks away.

To be fair, the instructions were followed once after I raised the issue, but after that, the same problem started happening again.

Leaving food unattended outside a property creates an obvious risk. The food could be taken, tampered with, damaged, or left exposed for an extended period. Ultimately, that creates a poor customer experience and, I would argue, an avoidable risk for HelloFresh as well.

I would expect HelloFresh to be able to address this properly by communicating the issue to the delivery person and making it clear that the delivery instructions must be followed every single time, not just immediately after a complaint.

I like the HelloFresh service and the food, which is why it is frustrating to have to raise the same delivery issue repeatedly. HelloFresh can and should do better here.

15 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Afeez,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it must be to encounter the same delivery issue more than once, especially after reaching out to us previously.

We appreciate your kind words about the quality of our meals, and we're sorry that the delivery experience has impacted your overall impression. We understand your concerns regarding the delivery instructions not being followed consistently and the inconvenience this has caused.

Thank you again for sharing your experience with us. We truly value your feedback, as it helps us better understand where we can improve.

Kind regards,
Renzo
HelloFresh Team

Avaliado com 5 de um total de 5 estrelas

Our First HelloFresh Box – A Delicious Success! 🍽️💚

⭐⭐⭐⭐⭐

Our first HelloFresh box was such a lovely experience! 🥰 Everything arrived fresh, well organised and ready to make, and the recipes were so tasty. We really enjoyed trying something different and having all the ingredients delivered without having to worry about planning the shopping.

It made our weeknight dinners so much easier and we’ve already been looking forward to the next box! 😍

Our next delivery is arriving tomorrow and we’re genuinely excited to see what delicious meals we’ll be cooking next. 🍽️❤️

So far, we’re very impressed with HelloFresh and can’t wait to continue our journey with it! 💚

2 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Mayara,

Thank you so much for the lovely feedback! 🥰💚 We’re thrilled to hear you’re enjoying your HelloFresh journey and are excited for your next box! 🍽️✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Avaliado com 5 de um total de 5 estrelas

No food waste

No food waste, learning new recipes. Excellent selection. Cuts on time spent thinking about and buying groceries.

13 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Deirdre,

Thank you for the wonderful feedback! 💚 We’re so happy HelloFresh is helping you save time, reduce food waste, and discover delicious new recipes! 🥰🍽️

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Avaliado com 5 de um total de 5 estrelas

Very easy to follow step by step

Very easy to follow step by step. Nice food with good selection to choose from. Great offers when you first start with Hellofresh.
Makes life easier, less shopping and deciding what to buy.
Quick and easy.
Would love to see a diabetic section with diabetes friendly meals.

6 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Patrick,

Thank you so much for your lovely feedback! We’re delighted to hear that HelloFresh makes mealtimes easier and that you’re enjoying the variety and offers. We also appreciate your suggestion for diabetes-friendly meals and will be sure to pass this feedback along to our team. 💚

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Avaliado com 5 de um total de 5 estrelas

I like that there's different meals…

I like that there's different meals ready to cook up every day and new recipes are fun.

7 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Majella,

Thank you for your lovely feedback! We’re so happy to hear you’re enjoying the variety of meals and trying out our new recipes. Happy cooking! 😊

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Avaliado com 5 de um total de 5 estrelas

So easy to do and food is gorgeous

You can choose what meals you would like for the upcoming week. I'm trying dishes iv never had before and they are gorgeous and so easy to do. Everything you need plus instructions on how to cook them all, could not be easier

6 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Mary,

Thank you for your wonderful feedback! We're delighted to hear you're enjoying trying new dishes and finding our recipes easy to follow. Happy cooking, and we hope you continue to discover more favorites! 😊

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Avaliado com 5 de um total de 5 estrelas

JUST TRY IT IT NEVER DISAPPOINT

Omg cant even explain how happy we are that we give it try now cant imagine my life without HELLO FRESH healthy delicious food restaurant quality like its not a joke excellent quality very good menu always u will find something what u like my child LOVE IT no more fuss about food !!!
Great little surprises in box to try we love trying new things what u never thing to order then u stay with it because like everything else taste fabulous do not hesitate try it definitely wont disappoint u
It will be your new start in kitchen u will love cook because everyone in your house never will complain again instead u will feel like 5star chef because they won't stop giving u complements not mention having people for party's Hello Fresh never disappoint try it u wont regret it.
Easy to order easy to skip week u have plenty of time to choose your menu and change if u are in mood for something different this week delivery always there even on bank holiday!!!

13 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Emilia,

Thank you so much for your amazing feedback! We’re thrilled to hear that you and your family are loving the meals, variety, and convenience. It’s wonderful to know HelloFresh has made cooking more enjoyable for everyone. Happy cooking! 💚😊

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Avaliado com 5 de um total de 5 estrelas

I am happy to save my time for shopping…

I am happy to save my time for shopping and save money not to buy unnecessary things. Also it's easy to cook and recepy so different what I usually do. And very good it's a less waste of food.

10 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Iveta,

Thank you for your lovely feedback! We’re delighted to hear that HelloFresh is saving you time, reducing food waste, and helping you discover new and easy recipes. Happy cooking! 😊

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Avaliado com 5 de um total de 5 estrelas

Perfect for busy households...

Started ordering from Hellofresh when our second child was born (two under two) and it's been great! We've been enjoying the variety of delicious meals and they've all really been delicious! It's still lovely to be cooking but it takes away the hassle of planning and shopping and cuts out wasted ingredients that didn't get used in time.

Would highly recommend to anyone with a busy schedule or small kids keeping them busy who don't want to compromise on having tasty homemade meals!

28 de maio de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Thomas,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Avaliado com 4 de um total de 5 estrelas

I enjoy your selection of meals so far

I enjoy your selection of meals so far. Would however like some more dishes with chickpeas, lentils and such.

25 de julho de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Lillemor,

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
– Ru💚
The Hellofresh Team

Avaliado com 3 de um total de 5 estrelas

Only worthwhile when discounted

It has definitely saved me money from the supermarket however some of the ingredients go mouldy straight away such as the mushrooms and green beans. Carrots arrived very soft. It’s as if there’s no quality control on the ingredients.

I would only be purchasing this when it’s heavily discounted as it’s too expensive at full price. Though it’s quite nice to not be thinking of what to make for dinner every night

6 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi LC,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Thanks again for your support, we hope to serve you again soon!

Warm regards,
Ann
The Hellofresh Team

Avaliado com 5 de um total de 5 estrelas

We really enjoyed the steak with Cashel…

We really enjoyed the steak with Cashel blue cheese this week. If you are looking for those occasional treat this is it.

29 de maio de 2026
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Resposta da Hellofresh Ireland

Hi Helen,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Avaliado com 3 de um total de 5 estrelas

i like hello fresh for the convienience…

i like hello fresh for the convienience , once the box cane open thts why i gave 3 star, but they did refund and other times the ingredients werent as fresh as needed also got a refund

20 de novembro de 2025
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Emily,

Thank you for sharing your honest feedback. We’re glad to hear that you enjoy the convenience of HelloFresh, but we’re truly sorry to hear about the issues with the box arriving open and the freshness of some of the ingredients. We completely understand how disappointing this can be, especially when you’re looking forward to preparing your meals.

We appreciate you acknowledging that a refund was provided, and we’ll continue working to improve both the quality of our ingredients and the delivery experience. Your feedback is very valuable to us, and we hope we can provide you with a much better experience in the future.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Avaliado com 2 de um total de 5 estrelas

Disappointed with the delivery of our…

Disappointed with the delivery of our first box. There was a meal substituted and we weren’t informed of the change. Would have preferred to omit the meal we received in lieu of the one we actually wanted

6 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Bridin ,

We are truly sorry to hear about the disappointment with your first delivery. It's completely understandable that you'd be upset about a meal substitution without prior notification, especially when you had a specific preference. We sincerely apologize for this oversight and any inconvenience it caused.

Our team will be reaching out directly to follow up and see how we can better assist you.

Regards,
Portia

Avaliado com 5 de um total de 5 estrelas

Ease of use

Ease, clear instructions and tasty meals

6 de agosto de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Avaliado com 4 de um total de 5 estrelas

We are into our 2nd week

We are into our 2nd week. Lesson learned from 1st week look at expiry dates and use in order where possible, some of our veg were sadly spoiled last week, so this week we put everything in the fridge in the hope it will keep the veg better. Food and recipes are excellent otherwise.

30 de julho de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Pete,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Thanks again for your support, we hope to serve you again soon!

Warm regards,
Ann
The Hellofresh Team

Avaliado com 5 de um total de 5 estrelas

Great ingredients

Great ingredients, should have done it awhile ago

31 de julho de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Veronica,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Avaliado com 1 de um total de 5 estrelas

I did not order anymore food there is…

I did not order anymore food there is food coming today that I did not order or want please tell dpd to take it back

27 de julho de 2026
logotipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Mary,

Thank you for reaching out to us. I’m very sorry to hear that you are receiving an unexpected delivery today that you did not order. To ensure your account is properly secured and that no further unwanted orders are processed, please reach out to us directly so we can inspect your account status and assist you with a full resolution.

If you need any further assistance, please don't hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Best regards,
Ann

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