HeMed Avaliações 94

As others have suggested - AVOID. Lots of extra steps, unable to accept the results of the blood test i had at GP 5 days ago, their device failed miserably at doing anything except leaving multiple wounds all of which bled freely, just not when the device is attached. Have requested a refund will give them 7 days to do so or i will get Amex to do a chargeback, and they do NOT mess around.

This is the 2nd company that I tried on my weight loss program.
HeMed has been a lot more thorough with a comprehensive blood test, excellent customer service, value for money and even a welfare pack that contains mild medication for symptoms you might receive.
Followed up by Webinar & check-in.
I have found this company to be really professional and to take the time to make sure you're welfare is prioritized.
I would definitely recommend this company and their sister company SheMed.

Very professional service

What a shambolic onboarding process. Firstly the blood test which I am partly convinced is so they can upsell you something else later on, then the lack of communications for actually sending out medication. I've had a request for further information which I have responded to within minutes and the average turnaround time on responses are there and seems to be about a week. We are getting into credit card chargeback territory now. I came to them from Dr Franks and I honestly didn't think anything could be more disorganised and shambolic than that waste of space but these guys seem to be on a par - starting to think is the industry.

Singed up online, received blood test kit the next day, easy to follow instructions, returned the test kit had confirmation they had received it, results upload to there app 2 days later and medication issued and received the next day. Overall I enjoyed the video call where i had to share I.D share my weight. Looking forward to seeing what the team have to offer next.

Easy to understand the process of how to administer the drug

Well organised. Very happy.

Deiver to the wrong address now refuse to refund. Don't trust them. immoral.. go elsewhere

Easy to follow instructions and kept up to date. My only question is when will the dosage change from 0.25 to a stronger dose and will I be advised. ?

Great service . I have used several providers and this is the only one that dors regulat blood tests to make sure all is well and was best price around for wegovy

This is the second company I have tried, I am very impressed with the quality of care, and effort that they have put in. From the blood test, getting results to my first weight in to sending out the treatment that have been in contact with me, when the treatment arrived they also put in a care package into the box incase you needed anything.
I am very happy I chose this company and am not made to fell like just a number

The initial contact with the company was very good, but lengthy. Do not expect to get your meds straight away as there are a number of health questions and checks to go through first.

I did have issues with some of the onboarding process due to my sight impairment. It would be great if the written instructions were in larger print.

Other than that everything was really good from the initial blood test process (which I had help with) to completing the forms and my contact with the health professionals.

They also provide (as part of the package) a lovely packaged sellection of over the counter meds in case you have any minor side effects such as reflux, wind and sickness.

I would definatley recommend this company for the professional processes they use including the way they monitor individuals on the programme to ensure all is going as expected and they do not have health concerns or side effects to the meds not previously mentioned.

Terrible- contacted them 6 times to try and resolve a problem.

Purchased- got sent the blood test- Great!

QR code doesn't work in app so now I have a blood test that has no way of being tracked.

Emailed 4 times- repetitive please confirm name, email etc then nothing.

Called - no problem sir we will send you a new QR well I'm still waiting.

I've now requested a charge back from my bank

Very good ,simple onboarding service and I was talked through every stage of the process

I like the weekly check in

Great service, fast delivery and customer care is great!

Currently in dispute with this company , think hard before dealinfg with them as they are not an honest comapny.

All information and materials were supplied quickly and efficiently.

Ordered from hemed. I assumed the free blood test was free. It isn’t. If you want to cancel they charge £100. I need to get the app to do the blood test. But my phone won’t accept the app due to lack of storage. Tried it on my wife’s phone but it says I’m not registered. Tried emailing several times. Get responses but they don’t really answer the question. They say I need to join a video call and the instructions are with the blood test email instructions. I can’t see them and no one can direct me to these instructions. I need the next dose of wegovy sending asap or I will miss an injection . I have a prescription which they say they only want once the blood test results come in. I can’t do the blood test without registering it. I can’t register it and they can’t provide a solution and won’t refund. If you are looking to use hemed or shemed my advice would be to avoid. There are others out there , they maybe slightly more expensive but you don’t need to go through all this hassle. I think my next step is to get the credit card company to do a charge back unless someone can provide a more simple solution.