Not even worth one star! Do not use!!! Friends booked Hen weekend pre covid, rearranged now going in three weeks and no communication from this company! We have no idea of accommodation or activities... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Such a negative experience with this company. Our group booking was cancelling 5/6 weeks before the dept date. The lack of communication with regards to obtaining a refund was appalling. Constan... Ver mais
As explained by so many others.. Still waiting for communication since lockdown, party of over 20 at over £300 each which we all paid in full as they said only then we would get our money back and no... Ver mais
Can’t believe how easy it has been to organise our hens party, Jamie has taken care of everything from day one. Every question has been answered so efficiently! It takes all the hassle away from anyo... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
A note about COVID-19: Before you write us a bad review during the COVID-19 crisis, we hope you will be kind enough to bear in mind that 80% of our staff are currently on furlough and the few individuals still working are doing their level best to reply to our customers as quickly as possible. We take our ABTA obligations very seriously and have the best interests of our customers at heart; however please note that it will take some time before we’re in a position to get back to everyone regarding the refunds and postponements that are due. ******* Hen Heaven organise brilliant weekends away for close to 50,000 passengers a year, in honour of their loved one’s pre-nuptial celebrations. We provide you with a dedicated Event Planner from quote, right through to departure and pride ourselves on truly caring about each and every one of our groups. We’re proud to say that we have over fifteen years of experience of creating incredible hen weekends!
Informações de contato
Brighton, Estados Unidos
- feedback@henheaven.co.uk
- henheaven.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Booked my daughters hen party through…
Booked my daughters hen party through Paul, he was really helpful and friendly.
He got back to me really quickly when I had any questions and I feel confident that the weekend will be great.
Bad After care
We arranged my sister's Hen Party though Hen Heaven, we had some issues at the beginning!!! But nothing I would leave a bad review about. We went to Cardiff, I would say a fun place for a Hen Party. The hotel was fine, the restaurant too. Unfortunately we book the next night for a boat trip, we were really looking forward to it!!! The upper part of the boat was closed off for safety reasons (never a good start). We were confined inside, with only a tinny area outside, and the only place the smokers could go. The main area was dirty and in desperate need of repair. The worst was the smell of sewage coming from the toilets!!!!! This wafted around the small interior space we were confined in.
I reported this to Hen Heaven, together with photos, they have show no interest. I was asked to email them I did apart from a "we have your email" I have had nothing!!!!! Complete lack of interest!!!
Would Not recommend, and steer clear of Cardiff Boat Trip

Resposta da Hen Heaven
I have booked 2 hen parties through…
I have booked 2 hen parties through this website with Charlotte sorting everything out it is very easy and simple to use plus great deals.
Efficient and Very Helpful Site! Great Team
I found this site and then event planners very helpful! I would recommend this site to others. They made the whole process very smooth.
Can’t thank Jess enough for managing…
Can’t thank Jess enough for managing and making the planning of a hen do experience as easy as can be! She has been very aware of budgets and has given us an excellent package which has exceeded expectations!
Great service !!
Jessica has been fantastic helping me organise my sisters hen do. She helped me to choose all the activities which suited our large group and has honestly made the whole experience simple and less stressful. Highly recommend!!
27 July Hen Party
Alex was our Hen Heaven party planner. The planning process was easy and simple. Booking through Alex meant hens could the money directly to the organisers.
The Cocktail Class was the highlight of the weekend! We had a barman named Joe at Revolution Cavern Quarter, he was absolutely brilliant! The ladies had a brilliant time, lots of laughs and drinks
Hotel was what we needed, although 15 hens were left quite hungry at breakfast time as there was not much food left. 15 hungry hungover women is not a good scene! Luckily the bacon was soon replenished!
Overall the weekend was absolutely amazing!
Jessica must be the goddess of…
Jessica must be the goddess of patience! I had such a hard time organising this Hen and she was there to have my back along the way! Could not have asked for someone better!
All I can say is WOW!
All I can say is WOW!
Thank you to Sean for all your help. My hen do was amazing. We all had a ball. X
Party planners take out all the hassle!!
Sean has been superb while I've been organising my friends Hen, I had a million questions, every time I emailed, I thought of another! (I was annoying me, i must havs annoyed him!) But Sean was knew all the answers and was always happy to help :) . I was also offered the option of discussing over the phone or via email, so it was really "user friendly" :)
What a wonderful service this has to…
What a wonderful service this has to offer. I am over the moon with the booking, and Jessica Ball was such a helpful and lovely lady to do business with.
Incredibly happy!
I don’t usually write reviews but I was so pleased that I will. honestly I highly recommend their services, the events were perfectly organized, they even had little presents and cakes for the bride to be that I didn’t ask for (I made the booking.
Everything went smoothly and perfectly and I want to give a special thank you to Hanna Mulholland for being so kind and always available and able to accommodate our group.
Will definitely work with them again for the next big event!
Highly recommended
Jamie has been a great help to me with organising this hen party! He knew the answers to any questions i had. The website is easy to use and my guests are surprised and happy that they can set up a payment plan. Would highly recommend!
Thank you :-D
Fantastic customer service from Rob
Fantastic customer service from Rob, so very helpful! I wouldn't be able to do it all by my self! Thank you and looking forward to the Hen thanks to you, stress less! :-)
Jamie has been very good and really…
Jamie has been very good and really supported all my needs of changing stuff around very knowledgable. Cant wait now for the hen do to happen!
Great company to use
Great company to use. Great deal, excellent service, simple to use website and all itinerary was perfectly laid out. Beth was helpful and enthusiastic about getting us the best deal possible. Will definitely use them again
Jamie has been amazing
Jamie has been amazing, I’ve now booked 2 hen parties through him. He is efficient, helpful and gets everything sorted so quickly!!! His customer service is what made me book again through him for the second hen do!
Charlotte is amazing
Charlotte is amazing!
Efficient, polite, understanding and helpful.
Would recommend Hen Heaven to anyone purely on the service Charlotte provided.
Quick, friendly service.
Quick, friendly service.
Rob & Jess have been amazing with helping me plan my sister's Hen. Rob has been readily available to answer any questions or queries (and there has been a few). He is very knowledgeable and professional.
Brilliant service
Brilliant service
Thanks so much to Beth who's really gone out of her way to help me arrange a hen weekend for one of my besties. Any questions I had (and there were a lot) she answered quickly, and was always really flexible when things on my end had to change. Rob has also been really helpful with the booking process. Again I had loads of questions and he was really patient on the phone and answered everything, which put my mind at ease. Roll on May 2020!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







