Henry Meds Avaliações 

12.532
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had my appointment Hee Jin Cayetano, PA and she was so friendly and seem to really care. We discussed my treatment plan and didn’t feel rushed, she answered all my questions. My prescription was sen... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

With age (I'll be 70 next month), weight loss can be difficult. I was on the phentermine program with only this med. In 6 months I lost 29 pounds because it reduced my "food noise". I would like to co... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Paid almost $1500 in April, have only received one refill. I had asked for refund, no response. Total confusion about whether contract was canceled or not after they split from a provider earlier thi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My husband and I are both clients of Henry. We have been very pleased with our results, their support team and their medical experts. I recently needed to adjust my dosage. I was connected by video wi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Clínica de medicina esportiva
  2. também em
  3. Serviço de emagrecimento

Escrito pela empresa

Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

13 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(12.532)

461 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

They charged me for 4 months of product…

They charged me for 4 months of product but I received only one vial of medication. It was diluted and ineffective. I reached out to Henry Meds multiple times to seek resolution. The company was not at all helpful.

29 de dezembro de 2025
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Resposta da Henry Meds

Thank you for your review. Henry Meds offers access to compounded medications, which are made in State Board of Pharmacy licensed 503(a) Compounding Pharmacies, or 503(b) Outsourcing Facilities. We are always happy to assist in scheduling a follow up visit with a clinician, who may be able to tailor treatment to help any patient who isn’t seeing the health results they are seeking. Anyone who needs assistance or to schedule a follow-up visit can contact the care team at Ask@HenryMeds.com.

Avaliado com 5 de um total de 5 estrelas

The doctor was very very nice I felt…

The doctor was very very nice I felt very comfortable talking to her. I thought this was a very easy process.

25 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.

Avaliado com 1 de um total de 5 estrelas

Been a member for couple years now and…

Been a member for couple years now and attempted to contact them a week ago today with no response after multiple messages sent since then with no reply. There automated email says 48hrs typical response but its been a week! They respond to the reviews on here faster than they do actual emails of paying clients. And when you try to call you just sit on hold with no answer.

Update they will respond to this review within hours asking for more info but wont answer the phone it cuts out after being on hold and tells you to call back later, and still wont respond to now the multiple emails i have sent over the past week.

24 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

To help us look into this further, we’ve requested a bit of additional information. You should receive a message from Trustpilot shortly—when you do, please take a moment to share the details requested. We really appreciate your help and the opportunity to get this resolved for you.

Avaliado com 4 de um total de 5 estrelas

Need better syringe quality for needle sharpness.

I truly like my NP, Marcy Vigliotti. She seems to sincerely care about my wellbeing and whole experience. Frequently, the syringes don't seem to be very sharp. This makes the injections hurt quite a bit. I'm boarderline needle-phobic and I don't need this kind of complication. GLP-1 is working for me so I don't want to change, but I wish the quality of the syringes was better. I realize this problem is that of the pharmacy, but I believe Henry Meds can have an influence on the supplies sent with the meds.

14 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for your review. We are always disappointed when unexpected situations arise, and will do our best to resolve any issues. Our Care Coordination team will be happy to assist at Ask@HenryMeds.com.

Avaliado com 5 de um total de 5 estrelas

HIGHLY Recommend Henry Meds

I have had a great experience with Henry Meds! The staff is amazing and very helpful. I feel like all of my questions and concerns are answered. Refills are super easy and I really appreciate being about to track my progress on their web portal. Highly recommend Henry Meds!

23 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for sharing your experience!

Avaliado com 5 de um total de 5 estrelas

Quick & painless

Quick & painless. Very informative.

23 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

I have been with Henry Meds oft and on…

I have been with Henry Meds oft and on for about two years working on weight loss. I have lost a total of 62 pounds. They have been amazing and I personally have had a couple of money glitches and they helped me by putting my subscription on hold and I couldn’t say nicer things about them.
Just terrific!

23 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Your feedback means the world to us! We’re so happy to hear that you had a great experience and felt well-supported.

Avaliado com 5 de um total de 5 estrelas

Not looking elsewhere!

I have used HenryMeds for three years now for GLP-1. I am extremely satisfied with their service. There are cheaper services, but I hesitate to switch because HenryMeds has always delivered what they promised. I have had a few hiccups, but it just took a phone call to the company to rectify the problem.

23 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

We’re grateful for your support and for sharing your experience! Providing excellent service is our top priority, and we’re thrilled to hear we delivered on that.

Avaliado com 1 de um total de 5 estrelas

Absolutely terrible

Absolutely terrible, they send you a larger dose right away. Claim they made a mistake and bump your cost up or you have to have the lower dose. After about the first 3 vials they send you basically water in a glass bottle (it doesn’t work anymore) so they can get you to increase your dose. Then they’re extremely over priced $500 for not real GLP-1. It’s only 1 vial for every 2 payments of $249. I have sent the medication off to a lab to test what’s actually in it!

I have tried to get my 11 month refunded but now they won’t message me back. They said once they receive 10 payments for 5 vials they won’t take anymore money. I also changed my credit card for the second time and deleted the one they took payments from for the second time. Yet they pulled it back on the website even tho I deleted the credit card information.

15 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

We’ve asked for a little more information so we can fully review your concern. You’ll receive a message from Trustpilot shortly—when it comes through, please provide the requested details so we can move things forward. Thank you for your time and cooperation.

Avaliado com 5 de um total de 5 estrelas

I want this app 100 out of 400

I want this app 100 out of 400

7 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Knowledgeable provider

The medical provider I met with was knowledgeable and informative. It was a very easy process.

19 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for your 5-star review! We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Really great product and medical support

I like this product with the goal to drop some LB and manage it. Henry Meds services and support are really good. They do care about health condition and always ready for having appointments if any questions and concerns. I lost 14 Lb (started from 3 Units in September, 2025 - by January 24 Units) .. great result and no side effects.

20 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

We appreciate your kind words! Thank you for taking the time to share your thoughts.

Avaliado com 5 de um total de 5 estrelas

Hee is the best

Hee is the best. She knows me and understands my needs. She is very honest and open with her opinions and her suggestions. I highly recommend her.

4 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for taking the time to leave a review! We’re glad to know you had a smooth and positive experience. Your feedback is truly appreciated.

Avaliado com 1 de um total de 5 estrelas

Negative 5

If i could leave a negative star review i would..I was told by Dr to contact customer service bc i could not make up my mind . And quite frankly was rushed off the appointment.. but she went ahead and put it in for the pill form.. I tried contacting customer service eight times.. only once getting through just to be cut off in the middle of our conversation.. my whole morning was consumed by sitting on the phone on hold for hours... Emailed for help no response.. here it is what 5 days later and I'm starting out at 6:00 a.m. trying to get this taken care of..because that is really what i want to do on my time off...no one has reached out to me..

14 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

We’ve asked for a little more information so we can fully review your concern. You’ll receive a message from Trustpilot shortly—when it comes through, please provide the requested details so we can move things forward. Thank you for your time and cooperation.

Avaliado com 5 de um total de 5 estrelas

Worthwhile investment on my health

I’ve had a really positive experience with Henry Meds over the past year. From the initial assessment to where I am now, the entire process has been smooth and supportive. The medical team and staff genuinely listen to my concerns and take my personal goals seriously, which made a big difference for me.

I was definitely skeptical at first, and while I initially thought the cost was a bit high, it’s turned out to be well worth the investment in my overall health. Over the past year, I’ve lost nearly 30 pounds, and I feel much better physically and mentally.

Overall, I’m really glad I decided to give it a try.

19 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

We appreciate your kind words! Our team works hard to provide great service, and it’s rewarding to hear that we met your expectations.

Avaliado com 5 de um total de 5 estrelas

The entire process was layed out…

The entire process was layed out clearly and handled professionally. The patient portal is so simple and user friendly.

19 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for your 5-star review! Your experience matters to us, and we’re dedicated to delivering excellent care and service.

Avaliado com 5 de um total de 5 estrelas

Fast

Fast, friendly reliable service.

18 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

We sincerely appreciate your feedback! It helps us continue to do our best.

Avaliado com 3 de um total de 5 estrelas

Began charging my card 6 months later without authorization

Update: Customer service contacted me and offered to refund the charges. Unfortunately, now the refund needs to go through the credit card dispute process. While their willingness to refund the charges is reassuring, the fact that they began charging me without authorization and that I had to dispute the charges before getting a response is not.

Things were fine while I was using their product; however, I canceled in 2025. Confirmed via phone. Charges began appearing on my credit card in January of 2026. I contacted them about the charges multiple times. I finally had to dispute the charges through my credit card company.

11 de janeiro de 2026
Avaliação não solicitada
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Resposta da Henry Meds

We've requested more information to assist you further. Trustpilot will send a request for additional details—please respond at your earliest convenience. Thank you!

A Experiência Trustpilot

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