Henry Meds Avaliações 

12.531
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Paid almost $1500 in April, have only received one refill. I had asked for refund, no response. Total confusion about whether contract was canceled or not after they split from a provider earlier thi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had my appointment Hee Jin Cayetano, PA and she was so friendly and seem to really care. We discussed my treatment plan and didn’t feel rushed, she answered all my questions. My prescription was sen... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

With age (I'll be 70 next month), weight loss can be difficult. I was on the phentermine program with only this med. In 6 months I lost 29 pounds because it reduced my "food noise". I would like to co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic I’ve been using them for years. They’re absolutely professional compassionate. Give you all the information you need to address all your concerns and put your safety above all else.

A empresa respondeu

Detalhes da empresa

  1. Clínica de medicina esportiva
  2. também em
  3. Serviço de emagrecimento

Escrito pela empresa

Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

13 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(12.531)

461 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The doctor was knowledgeable

The doctor was knowledgeable, and the process was efficient and affordable.

13 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for your support! Your feedback keeps us motivated to continue providing outstanding service.

Avaliado com 5 de um total de 5 estrelas

I highly recommend Henry Meds

I highly recommend Henry Meds. I’ve been a patient for over 18 months and the process has always been smooth. I trust the Nurse I see and she’s always open, honest & knowledgeable.

31 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Your thoughtful review means a lot to us! Providing a seamless and positive experience is always our goal, and we appreciate your feedback.

Avaliado com 1 de um total de 5 estrelas

Warning about HenryMeds

I have ordered glp-1 for years through this company. Last year I entered a contract with them for a year to get a price break. Big mistake. I received multiple automated emails from them that my contract was expiring this year and to go to the patient portal to update or they would automatically go month to month and charge original higher price. I emailed and called them MANY times that I didn’t want to go month to month and they completely ghosted me. I have no doubt it was as to start charging my account the amount for month to month price. When I emailed the 6th time the site kept wanting me to verify my email address and I couldn’t get through to them at all. I finally filed a complaint with the BBB and within minutes I received a email that I wouldn’t be charged further. It took this for them to do the right thing. This is a horrible company-please be forewarned

10 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for your review. We take all feedback seriously and will carefully review any concerns you’ve raised to improve moving forward. We’re sorry for any frustration this may have caused.

Avaliado com 5 de um total de 5 estrelas

Theresa Is Great!

Theresa is very easy to talk to & ask questions. She provided a some excellent suggestions about my regimen which I really appreciated.

Theresa is very focused at our meetings & listens to every thing said.

Thank you Theresa.

9 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

We appreciate you sharing your experience! Knowing that we’ve made a positive impact is what drives us.

Avaliado com 3 de um total de 5 estrelas

Quick process but no further health guidance for side effects

Application process: 10/10
-Application asks for normal identification, a debit card, and simple health history.
-Videocall was very quick, basically asking the same questions that was on the application process.
-Processing of medication is quick and gives you proper updates.

Advice in Regards to Maintaining Health:
-This specific medication for weight loss has been available, from what I remember, since 2017. Therefore, as doctors and medical providers, I expected that there would be additional information about how to counteract side effects in relation to the pancreas, the liver, the gallbladder, muscle tissue, bone density being negatively affected. The woman who did my video appointment said there is none, besides working out. I would expect that someone in this field with extensive experience in prescribing out the meds and knowing the side effects would also give supplemental instruction. It is off putting that there is “none.”

9 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for your feedback—we’re glad the process felt smooth.

We encourage you to schedule a follow-up appointment to discuss any concerns and receive more guidance. Our team is happy to help coordinate if needed.

Avaliado com 1 de um total de 5 estrelas

Henry Meds $550 for Nothing - Completely Ineffective

Henry Meds was a complete waste of money.

They send the medication in a single vial meant to last two months, which is a terrible setup for first-time users. It makes dosing confusing, and I ended up injecting more than prescribed and got very sick.

I paid $550 total ($249 + $299) and lost only 2 pounds in two months. There was zero appetite suppression - it honestly felt like I was injecting water.

When I reached out, their only solution was to keep going and increase the dose, instead of addressing the fact that the medication clearly wasn’t working.

This feels like a business model that profits from people trying it for a couple of months with little to no results. I would strongly caution anyone considering this.

8 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for your review. Henry Meds exclusively relies on compounded medications from a network of licensed 503(b) and state board of pharmacy licensed 503(a) compounding pharmacies across the US.
We understand that not every treatment works the same for everyone, and we're truly sorry when our patients don't see the results they were hoping for. We encourage scheduling a follow-up visit with a clinician to explore alternative treatments that may work better for you.

Avaliado com 5 de um total de 5 estrelas

Dr Jake was great

Dr Jake was great! He talked with me about my goal weight and what to expect realistically. Very personable and my meds will be here tomorrow. Just an easy experience all around.

8 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.

Avaliado com 1 de um total de 5 estrelas

I have been rescheduled three times…

I have been rescheduled three times because of supposedly three emergencies. No calls have been returned. One email only has been returned. No one monitors the calendars. This is bullshit.

8 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

We’ve asked for a little more information so we can fully review your concern. You’ll receive a message from Trustpilot shortly—when it comes through, please provide the requested details so we can move things forward. Thank you for your time and cooperation.

Avaliado com 5 de um total de 5 estrelas

Great Experience

The Dr is wonderful to work with. Everyone is attentive and personal.

8 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for your kind words! We’re so glad to hear you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Restarting after a pause

Just restarted after pausing my subscription for a few months. Easy process and was able to set up a fast appt with my provider who reviewed my history/progress/concerns. Provider approved me to restart and cus svc quickly followed up with a guide plan and tracking info for the meds. No problems experienced

8 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

Great experience

I am very pleased with my video chat with the doctor at Henry meds. she was very professional, very friendly,and asked a lot of the right questions. I got a lot of my questions answered as well

7 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you so much for taking the time to share your experience!

Avaliado com 5 de um total de 5 estrelas

The help received.

The help I receive each time I call is excellent!!! My PA is superb and so helpful. Was a mixup and he immediately contacted people and took care of it! Very supportive personal and positive!!!! Thank you

7 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for taking the time to leave a 5-star review!

Avaliado com 4 de um total de 5 estrelas

It is difficult sometimes to get…

It is difficult sometimes to get through on the phone I must say but when I do get through I am connected to people who genuinely want to help me. It is always a pleasure dealing with this company.

1 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for your review. We are always disappointed when unexpected situations arise, and will do our best to resolve any issues. Our Care Coordination team will be happy to assist at Ask@HenryMeds.com.

Avaliado com 1 de um total de 5 estrelas

I moved and tried to change my shipping…

I moved and tried to change my shipping address for my medication. I keep getting a message that I have to contact my health care team at Henry Meds to change my address. I have been trying for weeks by calling, emailing, online messages, Facebook comments and messenger. Every time I call their phone number its an answering service. No one from Henry Meds is responding to any form of communication.

6 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for your review. We are always disappointed when unexpected situations arise, and will do our best to resolve any issues. Our Care Coordination team will be happy to assist at Ask@HenryMeds.com.

Avaliado com 1 de um total de 5 estrelas

Henry Meds has been withdrawing money…

Henry Meds has been withdrawing money from my HSA account for over a year without my knowledge. I have contacted their fake phone number 3 times without any response. Calling them is futile, as the “answering service” contends they cannot connect me with a human. They are complicit with theft and won’t engage with me.

6 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

We’ve asked for a little more information so we can fully review your concern. You’ll receive a message from Trustpilot shortly—when it comes through, please provide the requested details so we can move things forward. Thank you for your time and cooperation.

Avaliado com 2 de um total de 5 estrelas

I am not impressed.....

I will give a different score based on my next serving of your product. Right now I am not happy at all . I signed up in August of 25 and have only lost 2 to 4 pounds during this time.

The dosage was so small as to not hav been effective at all!

Now they have increased the dosage and twice ss week which should result in better results, I will review again when I get my next notice for the Semiglutide.

4 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for sharing your feedback. If you're not seeing the results you'd hoped for, we encourage scheduling a follow-up appointment with your clinician, which is included in your subscription. We offer multiple treatments, and our providers are committed to helping you find the right solution. For any further questions or to schedule your appointment, please contact us at Ask@HenryMeds.com.

Avaliado com 1 de um total de 5 estrelas

The ozempic was delivered and it was…

The ozempic was delivered and it was not at all refrigerated. The ice packs were the same temperature as a hot spring day in Texas. I have called three times and left three messages for return calls and I just sent my third email. I can't get a new shipment nor an acknowledgment that it's ok to take hot ozempic now chilled. I just want to use the $300 investment every month. Yikes. Read reviews.

31 de março de 2026
Avaliação não solicitada
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Resposta da Henry Meds

Thank you for bringing this to our attention.

At Henry Meds, we take all feedback seriously and aim to address concerns as quickly and thoroughly as possible. After reviewing this matter, it appears that a member of our team has since connected with you and worked to resolve your concerns.

If there’s anything further we can assist with, please feel free to reach out to our support team—we’re here to help.

Avaliado com 5 de um total de 5 estrelas

Henry Meds and their associates are…

Henry Meds and their associates are easy to do business with. I have always felt supported and heard when expressing concerns. Everyone I have talked to has been very professional and always able to answer any questions I have. It is a pleasant healthcare experience and I'm super happy with my results.

1 de abril de 2026
Avaliação não solicitada
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Resposta da Henry Meds

We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.

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