My experience is that this side is very legit and I never knew it before but thank to my Artificial friend - AI (Chatgpt) for recommending me this side.... As it was my first time but I trust and they... Ver mais
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Veja o que dizem as avaliações
Before trying new fintech app I spend time checking previous reviews. I decided to give HeptaPay a try, was a little bit confused when the receiver did not get the money directly. Then I contacted He... Ver mais
A empresa respondeu
I’m so disappointed. I have been waiting for more than 10hrs for my transaction to go through even after being given a reference number. What’s happening? No communication from you guys either. It’s u... Ver mais
A empresa respondeu
So far, so good. I have combed the internet several times looking for a service like this but when I found HeptaPay, I was so grateful. I have used it three times and I have not been disappointed. It’... Ver mais
A empresa respondeu
Detalhes da empresa
- Agente do Mobile Money
- Processamento de cartões
- Agência de câmbio
- Serviço de transferência de fundos
- Serviço de transferência de dinheiro
- Serviço financeiro não-bancário
Escrito pela empresa
HeptaPay is an Online Agent for Mobile Money in East Africa. We allow customers to transfer money from their debit or credit cards into MTN MoMo, Airtel Money, and M-PESA in Kenya, Rwanda, Uganda, and the Democratic Republic of Congo (DRC). We also allow customers to pay businesses directly to their Safaricom M-PESA Buy Goods Till Numbers in Kenya, or MTN MoMo Pay Codes in Rwanda. A customer is not required to sign up with HeptaPay in order to transact. HeptaPay accepts payment via Visa, Mastercard, or American Express debit cards from anywhere in the world.
Informações de contato
Applewood Adams, Adams Arcade, Ngong Rd, 00200, Nairobi, Quênia
- +254114558252
- support@heptapay.com
- heptapay.com
4,1
Muito Bom
267 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It's convenient system
10 de julho de 2026
Fast and secure
3 de julho de 2026
The biggest problem I sometimes face is…
The biggest problem I sometimes face is that when I need a service, I find it unavailable for two or three days, for example in Uganda and Kenya.
4 de julho de 2026
The money was delivered within 24 hours…
The money was delivered within 24 hours in full amount.
4 de julho de 2026
My experience is that this side is very…
My experience is that this side is very legit and I never knew it before but thank to my Artificial friend - AI (Chatgpt) for recommending me this side.... As it was my first time but I trust and they fulfilled it just with 3hours my money arrived to my Mpesa well.. Thank for that.
3 de julho de 2026
i didn't get help
i didn't get help, my transactions kept on getting rejected all through.
4 de julho de 2026
They always give me refunds since sing…
They always give me refunds since sing this i've never done a successful transaction
11 de fevereiro de 2026
Avaliação não solicitada
I was charged a lot for service fees
15 de junho de 2026
Trust HeptaPay
Turnaround time and communication when the transaction delayed a bit
17 de junho de 2026
Great and fast service
18 de junho de 2026
Resposta da HeptaPay
Hi Dennis, thank you for your 5-star review. We’re glad to hear that you found Heptapay’s service great and fast. We appreciate your feedback and your trust in us.
I’m so disappointed
I’m so disappointed. I have been waiting for more than 10hrs for my transaction to go through even after being given a reference number. What’s happening? No communication from you guys either. It’s urgent
17 de junho de 2026
Avaliação não solicitada
Resposta da HeptaPay
Please note that, for security reasons, Heptapay does not allow the use of another person’s card which you were trying to do.
Resposta da HeptaPay
Hi Rico, thank you for your 5-star review. We’re glad to hear that you found Heptapay simple and easy to use. We appreciate the 10/10 recommendation and your trust in us.
It was quick and cheaper too
It was quick and cheaper too , at first I was a little skeptical but now am not.
14 de junho de 2026
Resposta da HeptaPay
Hi Paul, thank you for your 5-star review. We’re glad to hear that you found the service quick and affordable, and that your confidence in Heptapay has grown. We appreciate your feedback and your trust in us.
It is a very good application and the…
It is a very good application and the process is very secure
13 de junho de 2026
Resposta da HeptaPay
Hi James, thank you for your 5-star review. We’re glad to hear that you find the application good and the process secure. We appreciate your feedback and your trust in Heptapay.
Timely transactions
9 de junho de 2026
Resposta da HeptaPay
Hi Tabitha, thank you for your 5-star review. We’re glad to hear that you’re happy with the timely transactions. We appreciate your feedback and your trust in Heptapay.
Resposta da HeptaPay
Hi Mary, thank you for your 5-star review. We’re glad to hear that you’re happy with the speed and accuracy of the information provided. We appreciate your feedback and your trust in Heptapay.
Resposta da HeptaPay
Merci beaucoup pour votre retour et pour votre recommandation. Nous sommes heureux que vous trouviez HeptaPay pratique pour vos transferts M-PESA vers le Kenya. Nous prenons bien note de votre remarque sur la lenteur et continuerons à travailler pour rendre l’expérience encore plus rapide et fluide.
You have failed me terribly.
You have failed me terribly when I needed you the most. "Unable to load secure checkout. Please try again." Since Yesterday
9 de junho de 2026
Avaliação não solicitada
Resposta da HeptaPay
We're truly sorry for the frustration and inconvenience you experienced when you needed to complete your transaction. This can sometimes happen when security verification checks are unable to complete successfully. Please see this troubleshooting link to help you resolve this as quickly as possible: https://heptapay.com/ke/help/card-payment-not-working
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