My experience is that this side is very legit and I never knew it before but thank to my Artificial friend - AI (Chatgpt) for recommending me this side.... As it was my first time but I trust and they... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Before trying new fintech app I spend time checking previous reviews. I decided to give HeptaPay a try, was a little bit confused when the receiver did not get the money directly. Then I contacted He... Ver mais
A empresa respondeu
I’m so disappointed. I have been waiting for more than 10hrs for my transaction to go through even after being given a reference number. What’s happening? No communication from you guys either. It’s u... Ver mais
A empresa respondeu
So far, so good. I have combed the internet several times looking for a service like this but when I found HeptaPay, I was so grateful. I have used it three times and I have not been disappointed. It’... Ver mais
A empresa respondeu
Detalhes da empresa
- Agente do Mobile Money
- Processamento de cartões
- Agência de câmbio
- Serviço de transferência de fundos
- Serviço de transferência de dinheiro
- Serviço financeiro não-bancário
Escrito pela empresa
HeptaPay is an Online Agent for Mobile Money in East Africa. We allow customers to transfer money from their debit or credit cards into MTN MoMo, Airtel Money, and M-PESA in Kenya, Rwanda, Uganda, and the Democratic Republic of Congo (DRC). We also allow customers to pay businesses directly to their Safaricom M-PESA Buy Goods Till Numbers in Kenya, or MTN MoMo Pay Codes in Rwanda. A customer is not required to sign up with HeptaPay in order to transact. HeptaPay accepts payment via Visa, Mastercard, or American Express debit cards from anywhere in the world.
Informações de contato
Applewood Adams, Adams Arcade, Ngong Rd, 00200, Nairobi, Quênia
- +254114558252
- support@heptapay.com
- heptapay.com
4,1
Muito Bom
267 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Grateful for this. Great Experience so far.
So far, so good. I have combed the internet several times looking for a service like this but when I found HeptaPay, I was so grateful. I have used it three times and I have not been disappointed. It’s fast, quick and straightforward.
4 de junho de 2026
Resposta da HeptaPay
Thank you so much for your wonderful feedback. We’re delighted to hear that you found HeptaPay after searching for a reliable service and that your experience has been fast, quick, and straightforward. We truly appreciate your trust and are glad we have not disappointed you. We look forward to serving you again.
Great work you are doing.
6 de junho de 2026
Resposta da HeptaPay
Thank you for your kind words. We're glad you had a good experience with HeptaPay and appreciate your trust in us.
The timely delivery of money
5 de junho de 2026
Resposta da HeptaPay
Thank you for using HeptaPay. We’re glad we could support your M-PESA payment to Kenya and appreciate your trust in our service.
Good service all round.
Fast, easy to use, convenient, and trust worthy. I would highly recommend.
4 de junho de 2026
Resposta da HeptaPay
Thank you so much for the 5-star review! We’re glad you found our service fast, easy to use, convenient, and trustworthy. We truly appreciate your recommendation and support.
Resposta da HeptaPay
Thank you for the review of HeptaPay's service to top-up MTN Mobile Money wallets in Rwanda. Indeed, within 30 seconds after payment, the recipient has their mobile money wallet quickly and conveniently. We welcome you to transact again and again!
Resposta da HeptaPay
Thank you Steve for the 5-star review! Honesty is one of the mantra's with which we built this business and we’re glad you found our service honest, reliable, and relatively fast. We truly appreciate your support.
Resposta da HeptaPay
Thank you for the 5-star review! We’re glad you had a good experience tranferring funds to Safaricom M-PESA and found the service seamless and easy to use. We truly appreciate your support.
Quick transactions ✅
27 de maio de 2026
Resposta da HeptaPay
Thank you for the 5-star review! We’re happy to hear you enjoyed our quick transactions and truly appreciate your support.
Great service
23 de maio de 2026
Resposta da HeptaPay
Thank you so much for the 5-star review! We’re glad you had a great experience and truly appreciate your support.
Made it easy to load MPESA without…
Made it easy to load MPESA without going in person all the time.
17 de maio de 2026
Resposta da HeptaPay
Thank you for the 5-star review! We're glad HeptaPay made it easier and more convenient for you to load M-PESA without having to go to an ATM and subsequently look for an agent each time. This is the problem we set out to solve 5 years ago. We truly appreciate your support.
your services are very efficient
your services are very efficient, honestly i would love to refer customers to your services! thankyou.
16 de maio de 2026
Resposta da HeptaPay
Thank you so much for your kind words and 5-star review! We're delighted to hear that you find HeptaPay’s services efficient for moving funds from your card to M-PESA. Your willingness to refer others means a lot to us. We truly appreciate your support!
Resposta da HeptaPay
Thank you for the 5-star review! We're glad to hear you found HeptaPay smooth and fast. We appreciate your support and look forward to serving you again.
So Helpful.
8 de maio de 2026
Resposta da HeptaPay
We're happy your MTN MoMo payment to settle a bill was completed successfully. We appreciate your trust and support.
My card provider actually processed…
My card provider actually processed payments through Heptapay, lakini mnarefund my payments kwa nini🤔😒
8 de maio de 2026
Avaliação não solicitada
Resposta da HeptaPay
If your card provider processed the payment successfully but the transaction was refunded, it may have been due to a verification issue. Please share your transaction details with our support team so we can check exactly what happened and advise you properly.
I registerd with HeptaPay
I registerd with HeptaPay , I tried three times to send money to m pesa but it failed. I put the correct card details but it dont work. I wrote a e mail and get a answer on Sunday in less than two hours. They say dont use VPN and ask the Bank if they accept HeptaPay payments
10 de maio de 2026
Avaliação não solicitada
Resposta da HeptaPay
Rudolf, we are sorry the M-Pesa transfer did not go through after several attempts. Card payments can sometimes fail because of card security rules, VPN/proxy usage, or because the issuing bank does not currently allow payments through HeptaPay. We are glad that you were eventually able to transact M-PESA to Kenya.
Is it only me whose gonna see dust in…
Is it only me whose gonna see dust in this house. Why is my transaction taking like a whole day! Heptapay??? Am not yet happy at all.
9 de maio de 2026
Avaliação não solicitada
Resposta da HeptaPay
Hello. We can not trace any transaction on our platform under the name Brandon Kupper that you use here on Trustpilot. Please write to us with the email address that you used while transacting for assistance.
Resposta da HeptaPay
We appreciate your trust in HeptaPay to transfer funds from your online card to Safaricom M-PESA. Thank you for the 5-star review.
First time using it
First time using it, i was skeptical at first but the service was quick and easy. I would recommend
26 de abril de 2026
Resposta da HeptaPay
We thank you for using HeptaPay to top up an M-PESA wallet using your credit card. Your 5-star review means a lot to us, and to other skeptical customers who may be wondering about our service. We look forward to serving you again and again.
I like ths very much..
I like ths very much... Used this to check if it really works and I realized it was a safe way of transacting...
23 de abril de 2026
Resposta da HeptaPay
Thank you for your 5-star review of HeptaPay! Indeed, HeptaPay is a safe way to transact from your debit or credit card to MTN MoMo IN Rwanda.
Resposta da HeptaPay
Thank you for your feedback! We’re glad you had a smooth transaction with HeptaPay. We look forward to serving you again.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.