My experience is that this side is very legit and I never knew it before but thank to my Artificial friend - AI (Chatgpt) for recommending me this side.... As it was my first time but I trust and they... Ver mais
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Veja o que dizem as avaliações
Before trying new fintech app I spend time checking previous reviews. I decided to give HeptaPay a try, was a little bit confused when the receiver did not get the money directly. Then I contacted He... Ver mais
A empresa respondeu
I’m so disappointed. I have been waiting for more than 10hrs for my transaction to go through even after being given a reference number. What’s happening? No communication from you guys either. It’s u... Ver mais
A empresa respondeu
So far, so good. I have combed the internet several times looking for a service like this but when I found HeptaPay, I was so grateful. I have used it three times and I have not been disappointed. It’... Ver mais
A empresa respondeu
Detalhes da empresa
- Agente do Mobile Money
- Processamento de cartões
- Agência de câmbio
- Serviço de transferência de fundos
- Serviço de transferência de dinheiro
- Serviço financeiro não-bancário
Escrito pela empresa
HeptaPay is an Online Agent for Mobile Money in East Africa. We allow customers to transfer money from their debit or credit cards into MTN MoMo, Airtel Money, and M-PESA in Kenya, Rwanda, Uganda, and the Democratic Republic of Congo (DRC). We also allow customers to pay businesses directly to their Safaricom M-PESA Buy Goods Till Numbers in Kenya, or MTN MoMo Pay Codes in Rwanda. A customer is not required to sign up with HeptaPay in order to transact. HeptaPay accepts payment via Visa, Mastercard, or American Express debit cards from anywhere in the world.
Informações de contato
Applewood Adams, Adams Arcade, Ngong Rd, 00200, Nairobi, Quênia
- +254114558252
- support@heptapay.com
- heptapay.com
4,1
Muito Bom
267 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da HeptaPay
Thank you, Gloria! What you see on the website is recipient gets, and what the sender is billed. There are no hidden charges, and we work on truth!
Resposta da HeptaPay
Thank you! As you saw for yourself, HeptaPay transactions are typically completed in 15 seconds!
Team support not responded the assistance
To fix the issue of instability network
Team support responded quickly
To increase the amount to transfer
26 de março de 2024
Resposta da HeptaPay
We are saddened to hear of your poor experience. Since your transfer, we have made changes to improve the stability of the network and increase fulfillment speeds. We encourage you to try transacting with us again.
Enhancing cross border cashless…
Enhancing cross border cashless financial transactions
5 de abril de 2024
Resposta da HeptaPay
Thank you for the 5-star review, Andre. Indeed, with a fulfillment presence in Kenya, Uganda and Rwanda, and accepting card payments globally, HeptaPay is truly working towards a cashless, borderless African society!
The process is seamless
The process is seamless, quick and responsive. I feel my transactions are safe and secure. If they have any technical issues, I love that I am updated on Twitter. I’m thrilled with their service.
8 de março de 2024
Resposta da HeptaPay
Thank you Michael for being our loyal customer through the years! You have helped make HeptaPay the 5-star service it is today!
Resposta da HeptaPay
Thank you for the feedback. We appreciate you taking the time to share your experience with us.
Yeah tanks guys
Yeah tanks guys, even if it still need your assistance sometimes, it end well
6 de fevereiro de 2024
Avaliação não solicitada
Resposta da HeptaPay
You're most welcome, and thank you for the review.
Fast and efficient
I have used the service several times. The exchange and transfer is almost instantaneous. Fast and efficient for converting and transferring money.
28 de dezembro de 2023
Resposta da HeptaPay
Thank you for your unwavering trust in HeptaPay.
Resposta da HeptaPay
Thank you, we will! HeptaPay is indeed the quickest and easiest way to top up your MTN MoMo line using your debit or credit card.
Resposta da HeptaPay
Thanks. HeptaPay will continue to complete transactions in 15 seconds or less.
Works smoothly and fast too
I have been using Heptapay for almost two years now and I am happy with their service, they work on the feedback received to improve their service. Sending money to Rwanda works smoothly with a few clicks.
27 de novembro de 2023
Resposta da HeptaPay
We appreciate you for taking the time to review our service. Indeed, in a few clicks you can top up your MTN MoMo wallet in Rwanda using your international debit or credit card, and we will work to make this even faster in future!
Works as expected
So far, the service works as expected. Delivery is with in 3 minutes for the two transactions I have done.
23 de novembro de 2023
Resposta da HeptaPay
Thank you Victor. Transactions in Uganda are typically completed within 30 seconds and we are working very hard to bring it down to 15 seconds.
System is fast
24 de novembro de 2023
Resposta da HeptaPay
Thank you for the review. Indeed, HeptaPay completes transactions in under 15 seconds from the time you complete payment.
Great customer service and very good…
Great customer service and very good service
16 de novembro de 2023
Resposta da HeptaPay
We strive to offer the best customer service in the payments industry in Africa. Thank you.
HeptaPay helped me handle my cash transition needs! Great job!
It took four tries for me to complete my transaction but that reflects a blend of my errors, my bank's fraud protections, and the need to harmonize with the team at HeptaPay. When I encountered issues it was great that staff there at HeptaPay responded to my emails very quickly. I was certainly impressed and would definitely use Hepta Pay for future transactions in East Africa.
15 de novembro de 2023
Resposta da HeptaPay
Dear Michael, we apologize for the difficulty you went through while onboarding to use HeptaPay. We assure you that you're all good to transact across East Africa now! Thanks for choosing HeptaPay.
Good service
12 de novembro de 2023
Resposta da HeptaPay
Thank you for your honest feedback about HeptaPay Uganda.
Resposta da HeptaPay
Thank you Snowe. We are glad that we were able to be there for you during your time of need.
Simple, Safe and efficient
Simple and efficient. This was a life saver when I needed to send funds from Ghana to Kenya for an urgent payment. Waiting for the app to be developed .
Safe n secure
5 de novembro de 2023
Resposta da HeptaPay
Thank you for the recommendation! Indeed, you can use Hepta Pay to instantly transfer funds from Ghana to M-PESA in Kenya within 30 seconds. Very soon, you will be able to do this on our app too!
I loved the quick response and…
I loved the quick response and resolution when I faced an issue with my card.
27 de outubro de 2023
Resposta da HeptaPay
Thank you for taking the time to review our services. We welcome you to transact again and again!
Wow it's perfect
i use the service, and it was very easy and helpful !
29 de outubro de 2023
Avaliação não solicitada
Resposta da HeptaPay
Thank you very much for your feedback.
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