My experience is that this side is very legit and I never knew it before but thank to my Artificial friend - AI (Chatgpt) for recommending me this side.... As it was my first time but I trust and they... Ver mais
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Veja o que dizem as avaliações
Before trying new fintech app I spend time checking previous reviews. I decided to give HeptaPay a try, was a little bit confused when the receiver did not get the money directly. Then I contacted He... Ver mais
A empresa respondeu
I’m so disappointed. I have been waiting for more than 10hrs for my transaction to go through even after being given a reference number. What’s happening? No communication from you guys either. It’s u... Ver mais
A empresa respondeu
So far, so good. I have combed the internet several times looking for a service like this but when I found HeptaPay, I was so grateful. I have used it three times and I have not been disappointed. It’... Ver mais
A empresa respondeu
Detalhes da empresa
- Agente do Mobile Money
- Processamento de cartões
- Agência de câmbio
- Serviço de transferência de fundos
- Serviço de transferência de dinheiro
- Serviço financeiro não-bancário
Escrito pela empresa
HeptaPay is an Online Agent for Mobile Money in East Africa. We allow customers to transfer money from their debit or credit cards into MTN MoMo, Airtel Money, and M-PESA in Kenya, Rwanda, Uganda, and the Democratic Republic of Congo (DRC). We also allow customers to pay businesses directly to their Safaricom M-PESA Buy Goods Till Numbers in Kenya, or MTN MoMo Pay Codes in Rwanda. A customer is not required to sign up with HeptaPay in order to transact. HeptaPay accepts payment via Visa, Mastercard, or American Express debit cards from anywhere in the world.
Informações de contato
Applewood Adams, Adams Arcade, Ngong Rd, 00200, Nairobi, Quênia
- +254114558252
- support@heptapay.com
- heptapay.com
4,1
Muito Bom
267 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da HeptaPay
Thank you for your feedback! We're glad to hear that you had a quick and hassle-free experience. If you ever need any assistance, don't hesitate to reach out. We're here to help!
Easy to use and faster service.
16 de agosto de 2024
Resposta da HeptaPay
Thank you for your review! We're thrilled to hear that you find our service easy to use and fast. We work hard to ensure a smooth and efficient experience for our users. If you ever need anything else, we're here to help!
reliable service
reliable and when a transaction did not go through, i got the assistance soon after.
9 de agosto de 2024
Resposta da HeptaPay
Thank you for your feedback! We're glad to hear that you found our service reliable. It's great to know that our team was able to assist you quickly when a transaction didn't go through. We always strive to provide the best support possible.
Very fast and safe bravo 🙌🏾
Amazing experience guys your service is incredibly 🙏🏾thankful for your good service
23 de julho de 2024
Resposta da HeptaPay
Thank you for the wonderful review!
Resposta da HeptaPay
We're glad to hear that you find our service to be a great choice for sending money to your relatives. Your support means a lot to us, and we're here to make sure your transfers are always smooth and reliable. If you have any questions or need assistance, feel free to reach out. Thank you for choosing us!
Reliable and Secure Money Transfer Service with Local Support
I’m in the USA and send money to family in Rwanda using this mobile money service. It’s excellent and secure. I also LOVE supporting a local company!
20 de julho de 2024
Resposta da HeptaPay
Thank you so much for your kind review! We're thrilled to hear that you're satisfied with our service and that you find it secure and reliable. Thank you for choosing HeptaPay!
HeptaPay - Swift, Seamless and Superior Service To Send Money To Rwanda
Was looking for a way to send money for a medical situation to a friend in Rwanda, and unsuccessfully at first, even after several hours and multiple tries, multiple ways. Another big name and supposedly high rated site rejected my payment and even shut down the account I had just opened with them, frustrating to say the least. Thankfully, I found HeptaPay, and there was zero issues with the transaction. They have clearly established themselves as legit and trustworthy, as my normally difficult bank and card security had no issues at all with them. HeptaPay also offers multiple ways to get the funds to your recipient, mobile money, bank transfer, and cash pickup. As it was nighttime there in Rwanda, the Airtel Mobile Money option was ideal for our situation, and it could not have been a more pleasant experience, and the fees were incredibly reasonable as well. One VERY satisfied customer here, I highly recommend this service to anyone needing to get money to a friend, loved one, or business associate in Rwanda.
12 de julho de 2024
Resposta da HeptaPay
Dear John,
We thank you for taking the time to write this very comprehensive review of our service. It's great to know that HeptaPay provided a seamless and efficient solution for your situation. We are able to handle transactions from the most stringent bank and card security measures, and you can count on us anytime in urgent and sensitive situations.
Easy to navigate and complete my…
Easy to navigate and complete my financial transactions, Quick processing, excellent support in case of issues.
5 de julho de 2024
Resposta da HeptaPay
Thanks Jean!
Resposta da HeptaPay
Thank you for the review. Indeed, HeptaPay can be used in three straightforward steps:
1) Enter Amount to send
2) Enter the recipient phone number
3) Pay with debit or credit card!
We are glad you had a 5-star experience transacting with us.
Service was fast
Service was fast, received my money in under 5 minutes. THe exchange rates are not too bad
28 de junho de 2024
Resposta da HeptaPay
Thank you for the review. HeptaPay processes transactions very fast with competitive exchange rates, and fees of only 4%!
Resposta da HeptaPay
HeptaPay is very fast to use for sending money. To enter all the details takes less than 10 seconds, paying takes 30 seconds, and fulfillment takes 15 seconds. In total, a transaction can be completed end-to-end in under one minute!
HeptaPay is the best
Best Money transfer web app I ever seen, HeptaPay is very fast, reliable and secured. It deserve more than 5 star
8 de junho de 2024
Avaliação não solicitada
Resposta da HeptaPay
Thank you for the 5 star review of our service! We appreciate it!
Resposta da HeptaPay
Thank you for the 5 star review of our service! We are glad you like HeptaPay's efficiency.
Convenient Solution for an everyday problem
This has saved me a lot of trouble going to ATM and after withdrawal go to the agent for MOMO deposit. The service fee is relatively affordable.
19 de maio de 2024
Resposta da HeptaPay
Thank you for sharing your experience, Daniel. We built HeptaPay with this exact use-case in mind. We are glad that we were able to solve this problem for you as well.
I am not happy
Hello please I am not certified with you guys I put all code sent but you. Keep rejecting to process why
22 de maio de 2024
Avaliação não solicitada
Resposta da HeptaPay
We apologize for the trouble you're experiencing. When transacting, please ensure that the code is entered correctly and hasn't expired.
The service is fair but you have some…
The service is fair but you have some delay in delivery.
Otherwise we appreciate this great innovation
16 de maio de 2024
Resposta da HeptaPay
Hi John. We appreciate your feedback. As we have noted on our website, first-time transactions may take up to 15 minutes to process. Subsequent transactions are usually completed in 30 seconds or less!
Resposta da HeptaPay
Thanks Tim. We aim to complete transactions in 30 seconds or less!
COMMENT ON SERVICES
thank you ,I appreciate YOUR SERVICE OF TRANSFERING FROM CARD TO MOMO BUT WE NEED ANOTHER TYPE OF CURRENCIES LIKE EUROS.
3 de maio de 2024
Resposta da HeptaPay
Thank you for your feedback, Divine. Unfortunately, we can not charge cards in Euros due to regulatory constraints. Since you are transacting to Rwanda, we welcome you to try out our RWF gateway which you can access via this link: https://heptapay.com/rw/atm
There services are great and they have…
There services are great and they have good rates. Won't hesitate to work with them again
10 de maio de 2024
Resposta da HeptaPay
Thank you, Belvick. You are welcome to transact on HeptaPay as many times as you wish!
HeptaPay is the best. No competition!
For someone who buys a lot of mobile money I can honestly say HeptaPay is the best! I receive my mobile mobile with speed!
3 de maio de 2024
Resposta da HeptaPay
Thank you, Kain. We try to complete all transactions within 30 seconds...but most times it's even less time!
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