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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Love the quality of the hair. So natural looking. Many people think it’s my natural hair. Customer service is great. Hair is great. It’s the only company I use for my natural hair wigs. I own o... Ver mais

Avaliado com 2 de um total de 5 estrelas

Something has changed drastically! After over a year of purchasing the same unit, I received an order that was clearly NOT the wig I ordered. I attempted to explain it was a different wig, from leng... Ver mais

Avaliado com 5 de um total de 5 estrelas

It’s so hard to find QUALITY natural hair however HGH has met my expectations more than ever. I’ve purchased wigs, clip ins, ponytails, hair wefts in curly and kinky straight. The hair is long lasting... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought the ‘Viola inspired’ wig and I was Not disappointed. It exceeded my expectations. The texture and the color of the hair is very natural. It was also delivered 3 days earlier than I had expect... Ver mais

Detalhes da empresa

  1. Serviço de Comércio Eletrônico

Informação fornecida por fontes externas variadas

Find natural hair textured wefts, closure, clip in hair extensions & wigs at Her Given Hair! 3 textures in Kinky, Coily, Curly for natural protective styles.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

197 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

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Avaliado com 1 de um total de 5 estrelas

These are not the same wigs you see on YouTube

I recently received the the Spice up your life unit as a gift. I have been watching videos for a year and trying to decide if I wanted to pay that much money for a wig. I have been depressed about my appearance after losing my hair due to chemo, and my 19 year old son decided to try to surprise me. He is a F/T college student and only works PT, so this was an even bigger investment for him. You should have seen his face, when he handed me the box. He ws so happy. I think both of our hearts broke when we opened it. The first thing he said was, it's so small. It's supposed to be full, and 16 inches. It's thin and the hair is 12 inches stretched, it barely touches my shoulders. The hair is also dry and damaged. There is also not a single coil or curl in this wig, it looks like an 80s crimp. It was delivered by DHL on Sunday and I emailed them within an hour of opening it. I am not new to this, and I didn't alter it, in any way. Each new email, I get a new stipulation about something that must be in the return, or something I must do, down to the wanting the business card they stick in the box and hair care leaflet back in order to return it. I was told that I have to pay return shipping as well. I also have no idea how much of his money they will return. It really seems like they are setting it up to keep as much as they can. These wigs get shipped straight from a factory in China, with no quality control. It's just another company trying to take a much money are they can, and PayPal will not help you. I have gotten better wigs in Amazon for 150. This was cost almost 500 with shipping. They also won't print negative reviews on their site, so don't trust the 5 star reviews there.
UPDATE...Their response was to threaten me with that 20.00 restocking fee that she had not previously mentioned. I am over it. The fact is these people will argue with you over the condition of a wig that they have not actually seen, because it is sent from the factory. I don't have the energy or the inclination to continue.

28 de julho de 2020
Avaliação não solicitada
logotipo da Hergivenhair

Resposta da Hergivenhair

Hello,

Thank you for your review and sorry for the inconvenience.

If you are not satisfied with our products, we can help you exchange or return it. Could you please send us more details to customerservice@hergivenhair.com.

We are looking forward to your email.

Best regards

Avaliado com 5 de um total de 5 estrelas

I had a good experience with HerGivenHair

I have 3 items purchased from Her Given Hair. I adore all of them. I have the Chizi Duru inspired Afro wig, the Afro Kinky draw string ponytail, and the full lace kinky blow out wig. I have the had the first 2 products for about 2 going on 3 years. The kinky blow out wig ive had for a year, I don't wear it often because I hate gluing it down.

My Chizi Duru wig I wear very often. It is still quite dense after 2 years. Maybe it's because of the texture. Over the years, I've seen a lot of people choosing the cozily textures because you can "do more with them" and that's probably what's killing the longevity of your units. People were shying away from the kinky units because they're allegedly more work,but that's only the case if you want to appear to have looser curls, so you spend a lot of time manipulating the hair.

For both my Chizi Duru wig & the kinky drawstring pony tail, I just moisturize with a little water & leave in and finger detangle. I wash & deep condition the hair as well. I treat the kinky blow out unit the same way, it's just that I can use a comb/brush in it more easily.

I would absolutely purchase from them again, provided they make more kinky hair products. But I highly doubt that will happen because everybody's looking for curls. And businesses have to cater to what their patrons want. So I'm just stocking up on sales points for right now.

15 de junho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

something doesn't add up

I never write reviews but I feel compelled to do so.
I have had a couple of purchases from Hergivenhair but I definitely had my last. I bought a Coily textured Lace Front Wig for over 400$ and the unit turned out to be a waste …so much hair and so shapeless to be used. My experience with the clip-ins was slightly ok but not the best. The hair turns out so rough after a while…THIS IS NOT HUMAN HAIR as claimed so bear that in mind! The chemical smell after unboxing has always been striking but the worst part was the Invoice when I bought the Glam Full Head Coily Textured Clip-ins!
I paid 175$ for the clip-ins and shipping but the invoice read that they had sent samples worth 20 $.
For real????? 155$ profit for synthetic hair? nah....I will check out the nearby store next time, thanks!

3 de junho de 2020
Avaliação não solicitada
logotipo da Hergivenhair

Resposta da Hergivenhair

Hello,

Thank you for your review and sorry for the inconvenience.

Please don't worry about the hair. All of our products are made of human remy hair!

And we have shipped 100% human hair in the package but wrote 'synthetic fiber' on the envelope.

Please don't worry when you notice it. That's just a suggestion by the shipping company to ensure the package will not be stopped at your country's border custom. And you don’t need to pay any impost.

If you are not satisfied with our products, we can help you exchange or return it. Could you please send us more details to customerservice@hergivenhair.com.

We are looking forward to your email.

Best regards

Avaliado com 1 de um total de 5 estrelas

ARNAQUE?

J’ai commandé voilà 4 semaines sur HerGivenHair.fr. Je n’ai toujours rien reçu, mon colis semble être bloqué depuis 10jours dans une agence TNT, car mon adresse mail aurait mal était noté par l’expéditeur. J’ai contacté le service client, pour soit obtenir ma commande ou un remboursement mais à ce jour rien n’a bougé. Pour le moment j’ai bien l’impression de m’être fait arnaquée de plus de 200€, donc un conseil ne passez pas commande chez HerGivenHair.fr

Voici la suite de ma mésaventure avec HergivenHair.fr. Donc après une commande passée le 18/04/2020, que je n'ai jamais reçu jusqu'à ce jour et après maintes réclamations par mail (le dernier mail était incisif), j'ai enfin obtenu au 28/05/2020 le remboursement de ma commande. Le service après-vente qui bien que courtois me demandait d'attendre encore, encore et encore la livraison, mais bon j'ai attendu 6 semaines et tous mes plans sont tombés à l'eau. Au cours des semaines, je vous avoue avoir pensé m'être littéralement fait arnaquer. Mais heureusement, cela s’est bien terminée.
En résumé, ce fut une très mauvaise expérience. Pour le prix des produits que je n'aurai d'ailleurs jamais testé et le prix de la livraison, on peut espérer un service correct, mais ce n'est pas le cas.
Donc à vous de voir....mais je ne recommande pas.

12 de maio de 2020
Avaliação não solicitada
logotipo da Hergivenhair

Resposta da Hergivenhair

Hello,
Could you please contact us through email customerservice@hergivenhair.com?
We can help you investigate this and help you find your package.
Hope for your reply.

Bonjour,
Pourriez-vous s'il vous plaît nous contacter par e-mail customerservice@hergivenhair.com?
Nous pouvons vous aider à étudier cela et à vous aider à trouver votre colis.
J'espère pour votre réponse.

Avaliado com 1 de um total de 5 estrelas

So I ordered the wig and didn’t receive…

Overall I’m keeping this review I wasn’t kept informed and now I’m showing up to my own bday bash with 2nd hand hair if I would have been updated properly I wouldn’t have depended on this wig it costs entirely too much money for them not to keep u updated then they contacted me and advised shipping would be upgraded I ordered the wig 4/15 still no wig! I’m high risk so going out shopping is out of the question even if I get my wig today I have to quarantine it so this was a horrible experience just horrible I’m in tears typing this.

**update*2
Got shipping info I will not get it for my birthday and I don’t have enough time to order something else

update
They have been in contact with me and advised a glitch caused my confirmation email with receipt and purchase details to fail to send they let me know the process and even offered to expedite shipping free of charge. I’m just reserving one star because I haven’t received my order yet but I’m sure I’ll be happy.

So I ordered the wig and didn’t receive any type of confirmation, shipping info or anything I treated myself after a year of saving for my bday 5/01. Thus crisis has caused me to have to cancel plans but u figured I could still get my coveted wig. Now I’m all kinds of nervous scared and in the dark I searched for shipping reviews and customer service reviews which is how I ended up here and worried I made a mistake but wanting it too much to cancel my order. I suffer from fibromyalgia so I’m literally feeling the worry.

17 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I received my hair

I received my hair. I love the packaging. Hair is beautiful. No smell. I will purchase from this vendor again and recommend to others.

3 de abril de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

FORCES YOU TO PURCHASE 50 SURGICAL MASKS...

HGH FORCES YOU TO PURCHASE 50 SURGICAL MASKS FOR $50 ADDITIONAL. THE ORDER WILL NOT GO THROUGH WITHOUT ADDING THE SURGICAL MASKS. THERE IS NO EXPLANATION FOR THIS ON THE WEBSITE. WHAT ARE THE MASKS FOR AND WHY ARE WE FORCED TO BUY IT?

18 de março de 2020
Avaliação não solicitada
logotipo da Hergivenhair

Resposta da Hergivenhair

Hello,
I'm sorry about this situation,
We mean to offer surgical masks for someone who really needs it.
But there is a bug when we add the product to our pages, so the masks become a required option when you buy the hair.
We didn't realize it until one hour ago, so we fix it as fast as we can.
Sorry again for the inconvenience. We are not forcing you to buy our masks, we only need to help people who really need them during this hard time because of the Coronavirus.
Stay safe.

Avaliado com 1 de um total de 5 estrelas

I typically do not write reviews but…

I typically do not write reviews but wanted to on this item since it is difficult to find balanced reviews. This unit has too much hair and is unmanageable especially when the hair is dry. This wig too costly not to be able to use.

15 de março de 2020
Avaliação não solicitada
logotipo da Hergivenhair

Resposta da Hergivenhair

Hello,

Thank you for your review and sorry for the inconvenience.

If you are not satisfied with our products, we can help you exchange or return it. Could you please send us more details to customerservice@hergivenhair.com.

We are looking forward to your email.

Best regards

Avaliado com 1 de um total de 5 estrelas

After watching hundreds of videos on…

After watching hundreds of videos on various channels I purchased my first very wig from Hergiven hair at a cost of over $500. When it arrived my immediate reaction upon opening the parcel was shock. The box was worn and frayed in places that a new box would not be. It is shameful, and had me suspecting bad things from there. I’m just disappointed I can’t add pictures to this review!
Then I open the package and see this Dark brown thick lace. I can’t believe I paid over $500 for this.
In addition to that, the sewn in strap has been sewn into the cap, straddling the lace!! What in heaven is that about.
This is going back!

13 de março de 2020
Avaliação não solicitada
logotipo da Hergivenhair

Resposta da Hergivenhair

Hello,

Thank you for your review and sorry for the inconvenience.

If you are not satisfied with our products, we can help you exchange or return it. Could you please send us more details to customerservice@hergivenhair.com.

We are looking forward to your email.

Best regards

Avaliado com 1 de um total de 5 estrelas

I recently purchased a coily lace…

I recently purchased a coily lace closure wig and I absolutely loved it. But unfortunately it is shedding like crazy I am using the shea moisture products as recommended it helps to rejuvenate and revive the curls but, there is still major shedding. I perched hair from them in the past and was satisfied with the product. I want to continue using there products but after spending almost $500 on a wig the risk does not seem worth it. So at this point I would NOT recommend this hair because it is really expensive and the product should show better quality.

16 de fevereiro de 2020
Avaliação não solicitada
logotipo da Hergivenhair

Resposta da Hergivenhair

Hello,

Thank you for your review and sorry for the inconvenience.

If you are not satisfied with our products, we can help you exchange or return it. Could you please send us more details to customerservice@hergivenhair.com.

We are looking forward to your email.

Best regards

Avaliado com 5 de um total de 5 estrelas

Hergivenhair is a company that can be…

Hergivenhair is a company that can be trusted. They care about thire products and customers. I would highly recommend them over other hair companies simply because of their great customer service. Thank you HGH ❤️

15 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

4c clip ins

I ordered 1 bundle of the 4c clip in’s. After washing them, as directed, they did not have the same look as before. I was blown away with how quickly and efficiently customer service addressed my concern. They offered a replacement and followed up to see if the replacement product met my standards (it did!). I would definitely order from them again.

15 de novembro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Purchased the coily glam full head set…

Purchased the coily glam full head set and was disappointed in the quality of the hair. The texture was nothing like the sample I purchased, the texture described on the website, nor did it look like the tutorials on YouTube. I feel like I wasted my money and could’ve gotten some cheaper but better quality from Amazon.

23 de outubro de 2019
Avaliação não solicitada
logotipo da Hergivenhair

Resposta da Hergivenhair

Hello,

Thank you for your review and sorry for the inconvenience.

If you are not satisfied with our products, we can help you exchange or return it. Could you please send us more details to customerservice@hergivenhair.com.

We are looking forward to your email.

Best regards

Avaliado com 2 de um total de 5 estrelas

The wig was bald at the crown and front center

I paid $400 for HerGivenHair Coily Textured Full Lace Wig. The wig is balled from the crown down the center. I can't even wear a center part because the part is super wide due to the thinness and balding. It looks like it might have been a sample wig. I am unbelievably disappointed and shocked! I will not purchase from them ever again because going with HerGivenHair was a costly mistake. Don't believe the paid YouTube reviews. Wigs are subpar at best.

21 de outubro de 2019
Avaliação não solicitada
logotipo da Hergivenhair

Resposta da Hergivenhair

Hello,

Thank you for your review and sorry for the inconvenience.

As our hair is 100% human virgin hair, it will shed like our own hair. The life and situation of the hair mostly depend on the methods you maintain it and the frequency you install it. Could you please send more details about your problem to customerservice@hergivenhair.com. We will try our best to help you.

We are looking forward to your email.

Best regards

Avaliado com 2 de um total de 5 estrelas

Disappointment

I bought my clip ins a couple of years back and only wore them about three times and haven't touched them since after washing them a couple of times the hair seemed to lose its texture even after adding product for moisture didn't help much. I was disappointed that I didn't get much wear out of the hair especially after what I paid for it!

2 de agosto de 2019
Avaliação não solicitada
logotipo da Hergivenhair

Resposta da Hergivenhair

Hello,

Thank you for your review and sorry for the inconvenience.

If you keep the hair for a couple of years but begin to install it now, the hair will be slightly affected by your long-time restoring. May I know how long you have been kept it? We are willing to help you. Could you please send more information to our customer service email:customerservice@hergivenhair.com.

We are looking forward to your email.

Best regards

Avaliado com 3 de um total de 5 estrelas

Beautiful wig/sheds alot

Beautiful wig. Sheds a lot. I’m afraid to wash my wig. I bought it about 8 months ago (proud of your coily) and it sheds like crazy by the handfuls. My density is less and is noticeable by others. I love my wig but for the price I expected a little more. I will try once more but if that wig sheds then that’ll tell the story.

11 de junho de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I purchased two wigs from this company…

I purchased two wigs from this company within the last 3 months. The hair quality is great!
But the combs inside are flimsy, they began separating after my 1st time wearing my upart wig. And my lace grid has a hole in it and I haven't had this one 2 months yet. For as much as I spent..700.00
I would recommend you try cheaper alternatives.

1 de junho de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Des cheveux crépus peu naturels

Je partage mon avis car il n’y a peu dans çette domaine pour les femmes afros.
Livraison rapide, peu d’emballage...
J’ai acheté un faisceau de Kinky, les cheveux semblent d’assez bonne qualité mais les boucles semblent moins naturelles que celles de Heat Free Haïr. J’ai acheté des cheveux couleur naturelle, mais en fait c’était assez pnoir. J’ai préféré racheter un faisceau de heat free pour avoir l’effet désiré... je dirais que la qualité Hergivenhair est à peine supérieure à la moyenne. La qualité est en rapport avec le prix!

28 de abril de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

There are not a lot of reviews of this…

There are not a lot of reviews of this company and I wish I had found more information from real customers when I purchased, so here’s my attempt to help someone:

If you need your order asap, then you should avoid the wigs section unless you are willing to wait 4 weeks to receive the hair. They have some ready to ship wigs available as well, so that might be your best bet. I paid $20 extra to receive my wig in 2 weeks.

Depending on the style you are going for, you don’t need 3 bundles of hair for a natural look, especially if you will be adding a closure or frontal. This is a great way to make the hair affordable for you. The wig I purchased is a lace closure wig, although it is cute, the volume is ridiculous. It is way too big and doesn’t look natural at all, which is the point. I have to cut a lot of tracks off the wig for a more natural look, which is sad cause the wig cost $400, but I refuse to walk around looking like I am wearing a big poufy hat, especially when they hair gets frizzy, it is a gigantic poufy mess.

They could offered cheaper wigs with less hair density. I don’t know who is walking out of the house everyday with this much hair on their head, its not cute. Not everyone Is a youtuber, some of us are regular girls with regular jobs and we need a natural looking wig, not Diana Ross wig.

Overall the quality of the hair and wig is nice - 7/10 for hair quality (I have bought better curly hair from amazon for half the price), 9/10 for wig quality, 1/10 for wig construction & style.

1 de abril de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Okay, but Have Yet to Earn My Trust

I like the company so far. I'm attempting to buy Kinky Blowout Texture hair but I'm cautious. I haven't had a bad experience but I've had a bad experience with other companies and have seen a few negative reviews about HerGiven. The Reviews were about "birds nest tangling" in other words matting when the hair tangles and knots so deeply it has to be ripped apart or cut out. Basically knotted beyond repair. This is due to the hair not being remy or cuticle aligned and I've seen some girls experience that with this hair. I bought the Kinky and Coily hair. I've had a few years. No problem. I wore for maybe 6 months or so. To me they don't have enough textures as neither matched mine, but it was okay. But I haven't worn the hair in at least a year and others have had bad experiences.

15 de março de 2019
Avaliação não solicitada

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