The people at Hertility were very helpful. The test I had confirmed other tests I'd had elsewhere. It was very straightforward and help at all stages is available if needed.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
While the practitioners Hertility employ are kind the packages I invested in (which has been close to £800) lead me to believe I was receiving more care than I was. I feel as though they care less... Ver mais
A empresa respondeu
I recommend Hertility to everyone, I was struggling to conceive and kept being fobbed off by my doctor that my levels were fine, hertility was able to show my thyroid was off and after making adjustme... Ver mais
A empresa respondeu
I had the Advanced Hormone and Fertility Test in preparation for trying to conceive. The blood test was simple to do at home and I had my results and report one week after sending my blood test off. I... Ver mais
A empresa respondeu
Detalhes da empresa
- Clínica de reprodução
- Centro de Diagnósticos
- Clínica de Fertilização
- Médico de Fertilidade
- Clínica de Ginecologia e Obstetrícia
- Clínica da saúde da mulher
Escrito pela empresa
Healthcare was never designed for women. So we’re here to change that. We're giving absolute clarity to every [female] body through science-backed hormone testing and care that fits conveniently into the lives of as many women as possible. Our vision is to reinvent healthcare for every woman, to raise standards and nurture possibility. So we’re setting a new standard of scientific rigour and education in female health, nurturing the Mother of all movements - one powered by a new generation of women who back their bodies and their life choices. Welcome to the Reproductive Revolution!
Hertility
Escrito pela empresa
- At-home hormone and fertility testing
- Get absolute clarity into what’s going on inside your body, through science-backed testing, diagnosis and treatment that fits conveniently into your life.
- Hormone imbalance
- Find out whether you have a hormonal imbalance and why you're experiencing symptoms like hormonal acne, ovulation pain, and irregular periods.
- Ovarian reserve
- Your Anti-Müllerian hormone (AMH) levels provide a good indication of ovarian reserve and fertility as these hormones are produced in your ovarian follicles, where your eggs grow.
- Fertility and conception
- Determine whether a hormonal imbalance may affect your fertility or chances of getting pregnant by measuring thyroid and menstrual cycle hormones and assessing conditions.
- Health conditions
- Find out if you have a reproductive health condition such as polycystic ovary syndrome (PCOS), endometriosis, fibroids, or primary ovarian insufficiency (POI)/premature menopause.
Informações de contato
Reino Unido
- info@hertilityhealth.com
- hertilityhealth.com
4,2
Muito Bom
1 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The people at Hertility were very…
The people at Hertility were very helpful. The test I had confirmed other tests I'd had elsewhere. It was very straightforward and help at all stages is available if needed.
2 de abril de 2026
Avaliação não solicitada
Resposta de Hertility
Hi Judy,
Thank you for taking the time to leave your review.
We're happy to hear that our team was helpful and the test confirmed your previous results. We're glad the process was straightforward and support was available when needed.
Thank you for your positive feedback!
Please do reach out if we can support you further - We're happy to help!
Best wishes,
Cara from the Hertility Team
Great experience
You do need a big quantity of blood to get results, but the results are very thorough and tailored to you!
11 de fevereiro de 2026
Resposta de Hertility
Thank you so much for your positive review! 💫️
We’re so glad to hear that you found your results thorough and tailored to your symptoms and medical history.
If there’s anything else we can support you with, please don’t hesitate to reach out!
Best wishes,
Lucy from The Hertility Team
The service was amazing
The service was amazing. I was so impressed with delivery and collection of the box, detailed results and overall process so that I decided to recommend this service to my colleague as well.
16 de fevereiro de 2026
Resposta de Hertility
Thank you so much for your kind words - we’re absolutely delighted to hear how positive your experience was from start to finish!
It means a lot that you found the process smooth and the results helpful, and we really appreciate you recommending us to your colleague as well.
If there’s ever anything more we can support you with, please don’t hesitate to reach out!
Best wishes 💗
Ella from The Hertility Health Team
Great understanding and patience from…
Great understanding and patience from the consultants, thorough analysis of the results and I felt so comfortable and heard all throughout the process
10 de setembro de 2025
Resposta de Hertility
Hi Sandra,
Thank you so much for your lovely review! 💕️
We’re so pleased to hear you had a good experience with Hertility and felt comfortable and heard.
If there’s anything else we can support you with, please don’t hesitate to reach out!
Best wishes,
Courtney from The Hertility Team
I recommend Hertility to everyone
I recommend Hertility to everyone, I was struggling to conceive and kept being fobbed off by my doctor that my levels were fine, hertility was able to show my thyroid was off and after making adjustments and getting it to where it needed to be fell pregnant. The test is simple, results fast, clear and informative - truly the best!!
28 de dezembro de 2025
Avaliação não solicitada
Resposta de Hertility
Hi Fay,
Thank you for sharing your journey and for your positive review! 💫️
We’re so glad that testing gave you the insight you needed to make the relevant adjustments to fall pregnant.
If there’s anything else we can support you with, please don’t hesitate to reach out!
Best wishes,
Courtney from The Hertility Team
The blood test was very difficult for…
The blood test was very difficult for me. This was the first time I ever try, and was an experience I won't be doing again. But at the end I can sent my results and I think everything was ok.
4 de fevereiro de 2026
Resposta de Hertility
Hi Brigitte,
Thank you for sharing your feedback.
We’re so sorry to hear that you had trouble collecting your sample. We are aware that taking the test can be tricky for some customers which is why we have created a number of options to support our users with their sample collection process.
Within every testing kit, we provide a step by step instruction booklet which has been carefully written to include pre-testing recommendations, helpful tips and we encourage customers to reach out to our customer service team if they are having difficulty during the process. We specifically advise customers to give us a call if they are having trouble collecting their sample after trying two lancets so we can support them going forward with their test.
We also provide a video guide which supports our customers who prefer visual support. In addition, we encourage the use of our Hertility app which can be downloaded via the QR code provided to you in your test kit, which includes an interactive test companion that gives very clear instructions on each step of the testing process.
Our Customer Care team is available to assist from Monday to Friday 7am-6pm and on Saturdays and Sunday from 8am-4pm with any issues customers may have when taking your sample. All of our team are trained and available to help our customers with sample collection and we would have been more than happy to speak with you on your testing day.
We also offer personalised 1:1 guidance via video calls, providing tips and tricks to ensure a successful sample collection. We have found these video calls to be very successful in reducing haemolysed samples and currently less than 10% of all of our samples fail when they reach our lab to be tested. We have plenty of availability for these calls and we can accommodate any time that suits our users in our working hours.
If you don't feel comfortable taking the sample yourself, we also offer the option to purchase a nurse visit, this is when you have your sample collected by one of our experienced phlebotomists who visit you at home and take a blood sample from a vein in the crook of your arm. This option is offered to everyone before they purchase their test.
I am really keen to support you with understanding your results and what they mean to you and have sent you an email to support you further.
Best wishes,
Cara from The Hertility team
Disappointing
While the practitioners Hertility employ are kind the packages I invested in (which has been close to £800) lead me to believe I was receiving more care than I was.
I feel as though they care less about women’s health and more about getting people to consistently buy more tests and moe products.
2 de março de 2026
Avaliação não solicitada
Resposta de Hertility
Hi Megan,
Thank you for your feedback. We are pleased to hear you had a positive experience with our practitioners, but we are genuinely sorry to hear that you feel there has been a disconnect regarding the care provided.
Navigating reproductive health can be complex. Our goal is never to simply provide tests, but to provide actionable insights to support you on your journey. We really would like the opportunity to help you bridge that gap.
We have reached out to you via email to request a few more details. We would like to take a closer look at your journey to ensure you are getting the most out of your results and to provide the clarity you were looking for when you first invested in us.
We’re committed to supporting you through this, and we look forward to hearing back from you.
Best wishes,
Cara from The Hertility team
Excellent service
Excellent service. Customer care also very good. Would use again.
24 de novembro de 2025
Resposta de Hertility
Hi Sarah,
Thank you so much for your lovely review!
We’re so pleased to hear you had an excellent experience and that our customer care team looked after you well - that truly means a lot to us.
We’d be delighted to support you again in the future 💗
Best wishes,
Ella from The Hertility Health Team
Highly recommend Hertility!
I had the Advanced Hormone and Fertility Test in preparation for trying to conceive. The blood test was simple to do at home and I had my results and report one week after sending my blood test off. I was able to arrange my clinical results review call for the morning after I received my report. My call was with Daniella Abraham and she was fantastic - she talked me through my results and what this meant for my fertility and went through next steps. Highly recommend Hertility to anyone wanting to find out more about their hormones in preparation for TTC!
25 de fevereiro de 2026
Avaliação não solicitada
Resposta de Hertility
Hi,
Thank you so much for your positive review! 💫️
I’m so glad to hear of your experience and that you would recommend us. I will absolutely share your wonderful feedback with Daniella.
If there’s anything else we can support you with, please don’t hesitate to reach out!
Best wishes,
Courtney from The Hertility Team
Excellent service
Excellent company. 1 year ago I was 29 and I used the service to test my levels as I was thinking about trying for a baby in the future. Just wanted reassurance that everything was ok.
To my shock, I had issues with testosterone, LH, FSH and oestrogen. I immediately went to the GP who confirmed this, and diagnosed me with PCOS after confirming via ultrasound. I then went to a private fertility clinic for advice, where my husband found he had male factor infertility too, although not severe. We immediately pulled our timeline forward and started fertility drug Letrozole right away, and completed an ovarian induction cycle which was £450. After 1 month we were pregnant and I’m now sitting here with my baby boy!
I’m so glad I didn’t wait longer and Hertility gave me all the information I needed to make informed decisions on my fertility.
22 de fevereiro de 2025
Avaliação não solicitada
Resposta de Hertility
Hi Emma,
Thank you so much for taking the time to share your story - and huge congratulations on your baby boy 💙
We’re so glad that testing gave you the clarity and reassurance you needed to take action sooner, even though the results were unexpected at the time. It’s incredibly powerful that having this information helped you advocate for yourself, get the right support, and move forward with confidence.
Stories like yours are exactly why we do what we do. Thank you again for trusting Hertility - we wish you and your family all the very best.
Ella from The Hertility Health Team
Really pleased with the service, worthwhile health investment
Really pleased with the service that Hertility provide, worthwhile investing in understanding more about your hormones and health.
This isn’t something as easily accessible at your GP and the clinical review call after the results was very helpful. Victoria really took the time to explain my results and what they actually mean in reality. Tailored to my own results and what I wanted to get out of the call. Advice very helpful.
After two attempts at the at home test (finger skin prick) I gave up as this wasn’t working for me and I just couldn’t get enough blood out of my fingers despite following all the instructions. I opted for a nurse to do a home visit to take my blood- this was well worth it and in hindsight I should have opted for this after the first failed attempt.
I would recommend this test to anyone.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta de Hertility
Hi Kate,
Thank you so much for taking the time to share such thoughtful feedback - it really means a lot to us 💗
I’m so glad to hear you found the experience worthwhile and that the clinical review call felt helpful and truly tailored to you. I’ll be sure to pass your kind words on to Victoria - she’ll be delighted to hear how supported you felt during the call.
Thank you again for your trust and for recommending Hertility 💗
Best wishes,
Ella from The Hertility Health Team
I was initially suspicious of Hertility…
I was initially suspicious of companies like Hertility. However, after another month with no pregnancy and no explanation, I bought a kit for £249.
I so wish I hadn’t! I am not in any way squeamish and consider myself quite stoical but I found the blood testing a) painful and b) incredibly slow to draw enough to fill the vial, despite the fact I followed instructions to the letter. I gave up a third of the way through after 20 minutes because my fingertips were so sore. I know many others have found the same from experiences posted here. 8% give this product a one-star review - nearly 1 in 10 customers.
The way the kits are marketed makes them look like a self-care product more than a medical test and I was a sucker to be taken in by it. I’m sure they’ll respond to this comment to say that there’s ample info on their website about the testing process, but my experience was absolutely nothing like the videos so I still feel there is a lack of transparency and cynical marketing at play here.
In the time it took to wait from delivery to the 3rd day of my period, my GP came back to me and I am now having the tests I need for free.
If your GP really cannot help you within the timeframe you require, and you are willing and able to spend, I would really recommend going to an actual private practice with professional nurses to give you a proper, painless blood test. I expect there won’t be much of a difference in price point in the end.
23 de janeiro de 2026
Avaliação não solicitada
Resposta de Hertility
Hi There,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Here at Hertility, we aim to be as transparent as possible with our customers, starting from before purchase of their test through to getting their results and booking follow up services.
We’re so sorry to hear that you had trouble collecting your sample. We are aware that taking the test can be tricky for some customers which is why we have created a number of options to support our users with their sample collection process.
Within every testing kit, we provide a step by step instruction booklet which has been carefully written to include pre-testing recommendations, helpful tips and we encourage customers to reach out to our customer service team if they are having difficulty during the process. We specifically advise customers to give us a call if they are having trouble collecting their sample after trying two lancets so we can support them going forward with their test.
We also provide a video guide which supports our customers who prefer visual support. In addition, we encourage the use of our Hertility app which can be downloaded via the QR code provided to you in your test kit, which includes an interactive test companion that gives very clear instructions on each step of the testing process.
Our Customer Care team is available to assist from Monday to Friday 7am-6pm and on Saturdays and Sunday from 8am-4pm with any issues customers may have when taking your sample. All of our team are trained and available to help our customers with sample collection and we would have been more than happy to speak with you on your testing day.
We also offer personalised 1:1 guidance via video calls, providing tips and tricks to ensure a successful sample collection. We have found these video calls to be very successful in reducing haemolysed samples and currently less than 10% of all of our samples fail when they reach our lab to be tested. We have plenty of availability for these calls and we can accommodate any time that suits our users in our working hours.
If you don't feel comfortable taking the sample yourself, we also offer the option to purchase a nurse visit, this is when you have your sample collected by one of our experienced phlebotomists who visit you at home and take a blood sample from a vein in the crook of your arm. This option is offered to everyone before they purchase their test.
We take feedback very seriously and have done extensive research on our testing kits to make sure they are user friendly. We have also spent a significant amount of time making sure our instructions are applicable to all of our users, as blood flow when collecting is highly dependent on the individual.
We have reached out to you privately to explore options with you as we really do wish to support you.
Best wishes,
Lucy from the Hertility Team.
Super Happy!
Super Happy!
I am so pleased that I went ahead and purchased the Hormone test with Hertility!
I finally have answers I have been searching for almost 10 years with my local GP's in regards to my reproductive health.
Sinead was lovely, very knowledgeable and not once did i feel rushed with my questions through my consultation.
I would highly recommend Hertility!
14 de janeiro de 2026
Avaliação não solicitada
Resposta de Hertility
Hi Sara,
We're happy to hear that you finally have answers regarding your reproductive health after such a long search.
We're so pleased that the consultation was helpful and informative.
Thank you for recommending us!
Please do reach out if we can support you further in any way.
Best wishes,
Cara from the Hertility Team
The blood test consultation was…
The blood test consultation was satisfactory, but the rest of the experience mirrored a typical GP visit. The follow-up call seemed hurried and lacked personalization. I was simply advised to proceed with additional tests, which also involved extra costs. It seemed there was little recognition of the substantial investment already made for the initial hormone test.
9 de janeiro de 2026
Avaliação não solicitada
Resposta de Hertility
Hi,
We're keen to look into this further and support you. We have requested your details and will reach out once you send these over.
Best wishes,
Courtney from The Hertility Team
Definitely recommend
I found Hertility really useful and helpful in terms of what I was looking for. The process was simplistic, and thorough! Which is great!
No hassle and the follow-up call was informative.
6 de novembro de 2025
Resposta de Hertility
Hi Katie,
Thank you so much for your positive review! 💫️
We’re so glad to hear that your our kit easy to use and that your follow up was informative.
If there’s anything else we can support you with, please don’t hesitate to reach out!
Best wishes,
Courtney from The Hertility Team
Nothing works at all
Es ist einiges schiefgelaufen.
Aber es wurde sich jetzt doch sehr schnell um alles gekümmert selbst auf einen Sonntag zwischen Weihnachten und Neujahr. Da muss ich jetzt auch so fair sein und das anerkennen.
Danke für die schnelle Hilfe und das Sie sich so schnell drum gekümmert haben
27 de dezembro de 2025
Avaliação não solicitada
Resposta de Hertility
Hi Astra,
Please email our customer service team directly with the email address associated with your Hertility account so we can investigate into this further.
Our Customer service email address: info@hertilityhealth.com
Best wishes,
Courtney from The Hertility Team
Great company helping women make more sense of their bodies
Everyone at Hertility that I’ve interacted with have been kind and very helpful. The test was easy to do, results came back quickly, report was easy to understand. The follow up call wasn’t with the type of specialist I needed, so I emailed them and was able to change to the menopause consultant (which was why I took the test in the first place - to investigate my symptoms and possible perimenopause). The follow up call I had with Alison Anderson was extremely helpful and has made sense of a lot of conflicting advice I’ve had over the past year. I feel more informed and have a good plan in place for next year. Thank you 🙏
1 de dezembro de 2025
Avaliação não solicitada
Resposta de Hertility
Hi Holly,
Thank you so much for taking the time to share such a thoughtful review 💛
We’re really pleased to hear that you found the test easy to complete, the results clear, and that our team were able to support you in seeing the right person for your results call. It’s especially lovely to hear how helpful your consultation with Alison was and that it’s helped bring clarity to you.
Feeling informed and having a clear plan moving forward is exactly what we hope for, so we’re very glad we could support you on that journey.
Thank you again for trusting Hertility - we’re wishing you all the best for the year ahead ✨
Ella from The Hertility Health Team
Supportive experience with Hertility
I have had the best most supportive experience with Hertility and I would highly recommend it to anyone who is wanting to understand their hormones and fertility. The whole process was seamless and really easy and everything was really in-depth from the results process to the Hertility specialist call. In a system where women aren’t being looked after properly, Hertility is a gem and are actually putting hormonal and reproductive health first. Thank you for leading the way and supporting us, we need this more than ever.
5 de novembro de 2025
Resposta de Hertility
Hi Rachael,
We’re truly grateful that you took the time to share your experience and that you felt so supported throughout your journey with Hertility 💗
It means a great deal to hear that the process felt seamless, in-depth, and genuinely helpful.
Your words about women’s health not being prioritised enough really resonate with our mission, and we’re so proud to be working towards changing that.
Thank you for trusting us and for recommending Hertility to others - support like this reminds us exactly why we do what we do ✨
Best wishes,
Ella from The Hertility Health Team
Started applying for them and they’ve…
Started applying for them and they’ve started being all inclusive, yet when it came to choosing my ethnicity Romania was not an option but Roma was. Stopped proceeding with it simply because of the ignorance and lack of knowledge on such a general basic topic.
18 de dezembro de 2025
Avaliação não solicitada
Resposta de Hertility
Hi Andra,
Thank you for raising this. We understand why the way ethnicity is listed can feel important and personal.
As a UK-based healthcare company, we follow recognised national and international standards when collecting ethnicity data, including the UK Office for National Statistics (ONS) harmonised ethnicity standard, guidance from UNESCO, and the Pew Research Center. These frameworks are designed to balance inclusivity with consistency in healthcare data collection, and they are widely used across the NHS and UK research settings.
We recognise that no predefined list can capture every identity globally. For this reason, we always include “Mixed” and “Other” options, where individuals can self-describe in their own words if none of the listed categories feel appropriate.
Our intention is never to exclude or diminish anyone’s identity, and we continually review our language and options to ensure they are respectful, inclusive, and aligned with best practice in healthcare data collection.
We appreciate feedback like this, as it helps us continue to improve.
Best wishes,
Lucy from The Hertility Team.
Chat is so disgraceful they choose to…
People at Hertility doing great job but the chat they choose to keep up and running is so disgraceful, simply a bad business decision to keep it available. It is not that it takes time to understand because they are busy or they make me wait. The virtual chat robot doesn't understand what's been said to it...
12 de dezembro de 2025
Avaliação não solicitada
Resposta de Hertility
Hi Tsudoi,
We appreciate you taking your time to feedback on our chat function.
We're sorry to hear that you're having issues talking with us over the chat function.
Unfortunately during busier periods, the wait time may be slightly longer to speak with us.
I have requested your information so we can get in touch with you to support you. In the meantime, please do give us a call or pop us an email at info@hertilithealth.com.
Best wishes,
Cara from the Hertility Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.