Had to cancel my ticket last minute, so I was a bit worried about the refund process, but hi5tickets.com handled it brilliantly. Put in the request and, honestly, it was all sorted within 3 days, no c... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Had to cancel my ticket last minute, so I was a bit worried about the refund process, but hi5tickets.com handled it brilliantly. Put in the request and, honestly, it was all sorted within 3 days, no c... Ver mais
A empresa respondeu
Had to cancel my flight unexpectedly, so I was expecting a bit of a headache, but Sarah handled the refund like a dream while I know some travel agencies waste your time and does not refund the amount... Ver mais
This company is not legit. They will take your money and not give you your tickets. it is better to book from a reputable source. They take advantage of African customers and use false reviews with... Ver mais
Absolutely top-notch customer service from hi5tickets. Had a couple of questions before booking, and their team got back to me in no time, proper helpful and polite. They made the whole process feel e... Ver mais
Hi5Tickts.com is a leading travel agency, serving the passengers at its best with very affordable pricing. Hi5Tickets.com is Your Trusted Partner in Travel.
1st Floor Office 20 Swan St, Swan Buildings, Manchester City Centre, M4 5JW, Manchester, Reino Unido
Respondeu a 93% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good experience, staff professional and Aryan helped me to sort out my rebooking.
Had to cancel my flight unexpectedly, so I was expecting a bit of a headache, but Sarah handled the refund like a dream while I know some travel agencies waste your time and does not refund the amount. submitted the request and had the money back within a few days, no meddling or mucking around. Everything was clear and straightforward, which made the whole situation much easier. Solid service all around.
Absolutely top-notch customer service from hi5tickets. Had a couple of questions before booking, and their team got back to me in no time, proper helpful and polite. They made the whole process feel easy and stress-free, which you don’t always get these days. Brilliant support from start to finish, thanks to Aryan for helping me out.
Had to cancel my ticket last minute, so I was a bit worried about the refund process, but hi5tickets.com handled it brilliantly. Put in the request and, honestly, it was all sorted within 3 days, no chasing, no hassle £1470 with only a minor transaction charge, straight into the account. The whole process was clear and straightforward, which made a stressful situation much easier to deal with. Proper reliable service, really impressed!

Resposta de Hi5tickets.com
Had a cracking experience with hi5tickets.com, to be honest. The whole booking process was smooth as anything and no confusion, no unnecessary steps, just straight to the point. It only took a few minutes to sort everything, which is exactly what you want when booking travel. Proper decent service, made the whole thing feel effortless.

Resposta de Hi5tickets.com
Really impressed with hi5tickets.com - booking was dead easy, no messing about at all. Quick, smooth, and stress-free. Proper handy service, will definitely use again.

Resposta de Hi5tickets.com
Absolutely brilliant experience with hi5tickets.com! I’ve booked quite a few trips over the years, and I must say this was one of the smoothest processes I’ve come across. The whole booking system is incredibly straightforward, no faffing about, no confusing steps, just a clean and easy flow from start to finish. Within minutes, I had my tickets sorted without any hassle.
What really stood out was how user-friendly everything felt. Even when selecting flights and comparing options, it was all laid out nicely, making decisions quick and stress-free. Payment was a breeze too, no glitches or unnecessary delays, which is always a relief. You know how some sites can be a right pain? This one’s the complete opposite.
Customer support was spot on as well, quick responses and very helpful. All in all, a proper top-notch service. If you’re after an easy booking process without the usual headaches, hi5tickets.com is definitely worth a go. Cheers for making it so simple!

Resposta de Hi5tickets.com
Clear instructions, easy to understand terms and conditions, easy payment process, just book and pay. hopefully the same booking process will be followed for my family holiday booking.

Resposta de Hi5tickets.com
Bought pay in 3 instalments ticket, got the booking instantly. hopefully will be flying soon. The ticket agent was frankly with a bit cocky style but did the job.

Resposta de Hi5tickets.com
Great service, Sarah helped me to find the ticket in cheaper price for Lagos while others were selling in very high price.

Resposta de Hi5tickets.com
Due to the ongoing conflict in Middle east, our flight got cancelled, upon verifying with airline I got to know the difficult situation we are in. We 5 people were about to fly the very next day. Thanks to aryan he helped me to get the full refund from the airline with in 15 days. He assisted me for a future travel plan too. Thank you for saving our precious hard earned money.

Resposta de Hi5tickets.com
Aryan provided excellent help booking my flight to Accra, Ghana. His calm, composed, and respectful demeanor made the whole process smooth and stress-free. Highly recommended!

Resposta de Hi5tickets.com
It’s been more than a year. I’ve been demanding a refund of over £1000, which they just will NOT issue. They promised to refund everything after my tickets got cancelled, which was a lie. They then said they’ll give me £1000 in credit, which they then refused to give, just a major SCAM

Resposta de Hi5tickets.com
This company is not legit. They will take your money and not give you your tickets. it is better to book from a reputable source. They take advantage of African customers and use false reviews with West African sounding names to appeal to people who spend thousands going back home to Ghana and Nigeria etc.
You wll not get your money back or your ticket. Save yourself the hassle. This company is a company full of scammers. Aryan especially is a nasty piece of work.
I felt very welcome by Aryan, the travel experts over phone, especially by Olivia, so knowledgeable, friendly & polite. On other occasions I use other companies, but I will definitely be booking again with Oilivia, the booking process was so easy especially their 3 instalment package plan.

Resposta de Hi5tickets.com
I had written a negative feedback below for not receiving my refund from Hifive which I had waited for over 4months. Following my feedback I received a call from Hifive demanding for me to pull down my negative feedback before they can refund me, they reported that it was their policy. The conversation was recorded so I have evidence. It’s unethical and immoral for Hifive to attempt to gag members of the public life myself who have worked extremely hard for my money only to be cheated, swindled and defrauded by Hifive. Please thread with caution, I’m sure that most of the positive feedbacks are written by Hifive employees. Do not buy from Hifive they are fraudsters.

Resposta de Hi5tickets.com
Experience for booking a China Trip was amazing, Aryan helped me decide which flight I should take due to the tough schedule of my job routine. The time was managed very well and price was amazing. I highly recommend Aryan to get excellent experience of Customer Service, and Yes the ticket was issued with in 30 minutes of paying the amount.
Recommended.

Resposta de Hi5tickets.com
Aryan and hi5tickets, it is over six months now that you have failed to refund me.
I have made several attempts to contact you on email and WhatsApp but you have failed to respond to any.
I will be posting evidence of our conversation soon.

Resposta de Hi5tickets.com
Thank you hi5tickets.com for all your help
Sarah did a good job honestly I recommend her and the company for everyone.

Resposta de Hi5tickets.com
I have booked a Korea trip in July through Hi5tickets, this was my first time. The service has been excellent and everything has been explained thoroughly including the whole itinerary which has been created to according to our requirements. Big shout out to Jia and Aryan who have been dedicated to make our dream holiday come true. I got the refund at first as trip was cancelled but later on I rebooked and got exceptional care for my trip.

Resposta de Hi5tickets.com
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.