Scott (I think that was his name) was phenomenal. He was so patient as we figured out the logistics of a retirement acccount transition from TIAA to Betterment. He was my advocate during the whole int... Ver mais
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Veja o que dizem as avaliações
It did not do what it was supposed to do. It said the money will be deposited in my IRA account in 8-12 business days but it took the double or more. Their integration to look into my 401K account w... Ver mais
A empresa respondeu
Friendly, personable and experienced. Very nice to have an intermediary that can help walk through the conversion process. From Derrick to Stephanie to Scott, the whole team has been a pleasure to wor... Ver mais
Communicate was awesome, steps were clear, process was seamless. The customer service was top notch. (Very unusual these days) only thing that didn’t mesh up exactly…. My check arrived prior to my mai... Ver mais
Detalhes da empresa
Sobre Capitalize
Escrito pela empresa
Don't leave your old 401(k) in the dust.
We find, consolidate, and roll over your retirement savings into one account — for free.
We help people find and consolidate their old retirement accounts, like 401(k)s. Through Capitalize, you can:
- Transfer your 401(k) assets from previous jobs into a new or existing IRA
- Get matched with an IRA from leading providers like Fidelity, Betterment, SoFi, and others based on your preferences
- Let us do all the hard work, for free. Rollovers can be a pain. We’re experts on retirement accounts and offer unbiased help. We’ll coordinate with your old 401k provider to process the transfer, for free.
Rolling your old 401(k)s over into an IRA allows you to invest your money however you want rather than letting it sit in an old employer-sponsored plan!
Informações de contato
156 5th Avenue, 10010, New York, Estados Unidos
- contact@hicapitalize.com
- hicapitalize.com
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Perfect service!
Great experience
Great experience! A score of ten. My accounts were a mess. Capitalize was able to straighten it all out.
Experience was smooth and…
Experience was smooth and straightforward.
Fast and hassle free
Smooth process
Smooth process. Great communication. On time with deliveries and customer service.
I don't know anything about transferring retirement accounts. Capitalize held my hand the whole way.
Capitalize made it so easy for me to track down old retirement accounts (even one I had forgotten about entirely). From there on, they walked me through each step of transferring those into the new account I created. They made it super easy for me, and Martha L. (my customer service quality analyst) went the extra mile to help me with one account I had trouble with. She was incredible to work with!
Derrick was extremely helpful and…
Derrick was extremely helpful and assisted me every step of the way on the phone. He also checked in regularly afterwards as we waited for the check to arrive. I had been trying to rollover this account for 4-5 years, Derrick helped me get it done in one go!
Capitalize works
Sophie made the entire experience amazing. Quick and efficient! Excellent service from this particular staff member
The process was smooth and my…
The process was smooth and my transaction was completed without any issues.
Quick and Hassle Free
Easy to understand, no complicated hoops to jump through, very straight forward and the whole process was completed in half the estimated time
My experience was fantastic
My experience was fantastic. Miss Sophie handled my 401k rollover effortlessly, all through phone text communication. I personally appreciated the smooth process and the absence of any stress.
Very helpful and smooth process
Very helpful and smooth process. I want to personally thank the staff for handling my account and transfer.
Thank you
Very organized and documented process
Very organized and documented process. The envelopes and instructions with prepaid usps priority postage were easy to use. The service reps setting up the rollover were friendly, knowledgeable and informative.
Help with an IRA Rollover
Claude was very patient and willing to help with every facet of the transaction
Capitalize made my rollover from…
Capitalize made my rollover from Fidelity completely painless. I've had issues with Fidelity in the past, but Capitalize worked around them seamlessly.
They were great and made the change…
They were great and made the change over easy. Even though we had a few obstacles to navigate, they were handled with ease and professional.
Pode usar a ajuda de IA para as respostasVer mais
Made the process way more complicated
Made the process way more complicated, the web interface does not work as intended, and this increased my rollover time by weeks and maybe months... would not recommend

Resposta da Capitalize
Sophie was very helpful and made the…
Sophie was very helpful and made the process easy.
I work for TIAA and this was smoother…
I work for TIAA and this was smoother than a lot of client rollover experiences. Thank you!
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