Capitalize Avaliações 

3.881
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Scott (I think that was his name) was phenomenal. He was so patient as we figured out the logistics of a retirement acccount transition from TIAA to Betterment. He was my advocate during the whole int... Ver mais

Avaliado com 3 de um total de 5 estrelas

It did not do what it was supposed to do. It said the money will be deposited in my IRA account in 8-12 business days but it took the double or more. Their integration to look into my 401K account w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Friendly, personable and experienced. Very nice to have an intermediary that can help walk through the conversion process. From Derrick to Stephanie to Scott, the whole team has been a pleasure to wor... Ver mais

Avaliado com 5 de um total de 5 estrelas

Communicate was awesome, steps were clear, process was seamless. The customer service was top notch. (Very unusual these days) only thing that didn’t mesh up exactly…. My check arrived prior to my mai... Ver mais

Detalhes da empresa

  1. Serviço financeiro não-bancário

Sobre Capitalize

Escrito pela empresa

Don't leave your old 401(k) in the dust.

We find, consolidate, and roll over your retirement savings into one account — for free.

Start your free rollover Learn More

We help people find and consolidate their old retirement accounts, like 401(k)s. Through Capitalize, you can:

  • Transfer your 401(k) assets from previous jobs into a new or existing IRA
  • Get matched with an IRA from leading providers like Fidelity, Betterment, SoFi, and others based on your preferences
  • Let us do all the hard work, for free. Rollovers can be a pain. We’re experts on retirement accounts and offer unbiased help. We’ll coordinate with your old 401k provider to process the transfer, for free.

Rolling your old 401(k)s over into an IRA allows you to invest your money however you want rather than letting it sit in an old employer-sponsored plan!


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(3.881)

692 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Alana Peterson is amazing

Alana Peterson is amazing. I have trouble deposit 401k rollover check into E trade. I have reached out to Alana. She is not hesitant to help me and schedule the time to reach out to Etrade and help me solve the problem. She’s always organize and give a clear instruction of how I can deposit the check into my account.

17 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Service.

Scott (I think that was his name) was phenomenal. He was so patient as we figured out the logistics of a retirement acccount transition from TIAA to Betterment. He was my advocate during the whole interaction, making sure that I got top service and that we eneded the call with zero loose ends. Please give him a raise!

10 de setembro de 2026
Avaliado com 3 de um total de 5 estrelas

Didn’t know I had to force my rollover…

Didn’t know I had to force my rollover into my new acct until I emailed you

15 de setembro de 2026
logotipo da Capitalize

Resposta da Capitalize

Hi Michael,

Thank you so much for taking the time to share your feedback. At Capitalize, our goal is to make the rollover process easier for our customers. We're sorry your experience didn't meet our high bar. We’re working on reflecting your feedback in our internal processes as we’re constantly looking to provide a better and useful experience for our users. Thanks again for the honest feedback, we really appreciate the review.

Best,

Avaliado com 5 de um total de 5 estrelas

Captiazlie was really easy to use if…

Captiazlie was really easy to use if you're trying to roll over from a retirement account that's within their system or network and did not require any input on my end. I haven't tried rolling over from a non-supported account but otherwise I highly recommend them based on this experience!

16 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Claude was very helpful and very professional during the entire process. He was prepared and even pointed out an oversight on the part of the institution that currently holds my account to their representative. Excellent customer service, and a great service in general. Thanks Claude!

15 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Rollover

Very friendly and competent
Excellent job of walking us through the rollover process

14 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very very useful

Very very useful, supportive, clear and honest. The whole process was mightily helped thx to Capitalize and the person I was working with them. More business should be like Capitalize.

10 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

401K rollover

Sophie from Capitalize helped me with the rollover of my 401K from my ex-employer to my existing IRA on Robinhood. The bank kept me updated throughout the process via my email. The process went smoothly and it took about 20-22 days since I requested it. I’m very impressed with the team!

6 de agosto de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Not teacheable

The young lady seemed to have tunnel vision and unable to handle company specific requirements from roll over company. Even after both the representative and I explained it, I had to manually complete the roll over myself.

12 de setembro de 2026
logotipo da Capitalize

Resposta da Capitalize

Hi Luann,

Thank you so much for taking the time to share your feedback. At Capitalize, our goal is to make the rollover process easier for our customers. We're sorry your experience didn't meet our high bar. We’re working on reflecting your feedback in our internal processes as we’re constantly looking to provide a better and useful experience for our users. Thanks again for the honest feedback, we really appreciate the review.

Best,

Avaliado com 5 de um total de 5 estrelas

Instructions and communication were…

Instructions and communication were clear and the process didn’t take a very long time. Even the rollover that required some additional verification Capitalize took the initiative to set everything up and only took a few minutes of my time.

11 de setembro de 2026
Avaliado com 4 de um total de 5 estrelas

Good

Good - but getting a text message about moving money is a little irk-some regarding concerns about scams.
Hopefully it works out and all legit!

11 de setembro de 2026
Avaliação não solicitada
logotipo da Capitalize

Resposta da Capitalize

Hi Nick,

Thank you so much for taking the time to share your feedback. At Capitalize, our goal is to make the rollover process easier for our customers. We’re working on reflecting your feedback in our internal processes as we’re constantly looking to provide a better and useful experience for our users. Thanks again for the honest feedback, we really appreciate the review.

Best,

Avaliado com 5 de um total de 5 estrelas

Easy transaction

I had a small IRA that needed to get rolled over into my main retirement account. Capitalize was a fantastic help in getting this task done. They made all the phone calls. All I had to do was attend the conference call to verify my information. No forms to fill out, not a lot of wasted time getting information together. Capitalize made it an easy painless transaction and the rollover was completed in 7-10 days. Great communication about where the process was and a confirmation email when the transaction was completed. 5 stars for my experience with capitalize. .

27 de agosto de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Mixed emotions

Mixed emotions. The people were great. The process was archaic. The messages were alarming. Happily I will never have to go through it again.

10 de setembro de 2026
logotipo da Capitalize

Resposta da Capitalize

Hi Dave,

Thank you so much for taking the time to share your feedback. At Capitalize, our goal is to make the rollover process easier for our customers. We're sorry your experience didn't meet our high bar. We’re working on reflecting your feedback in our internal processes as we’re constantly looking to provide a better and useful experience for our users. Thanks again for the honest feedback, we really appreciate the review.

Best,

Avaliado com 4 de um total de 5 estrelas

I don't have anything to add

10 de setembro de 2026
Avaliação não solicitada
logotipo da Capitalize

Resposta da Capitalize

Hi Jessica,

Thank you so much for taking the time to share your feedback. At Capitalize, our goal is to make the rollover process easier for our customers. We’re working on reflecting your feedback in our internal processes as we’re constantly looking to provide a better and useful experience for our users. Thanks again for the honest feedback, we really appreciate the review.

Best,

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