Scott (I think that was his name) was phenomenal. He was so patient as we figured out the logistics of a retirement acccount transition from TIAA to Betterment. He was my advocate during the whole int... Ver mais
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Veja o que dizem as avaliações
It did not do what it was supposed to do. It said the money will be deposited in my IRA account in 8-12 business days but it took the double or more. Their integration to look into my 401K account w... Ver mais
A empresa respondeu
Friendly, personable and experienced. Very nice to have an intermediary that can help walk through the conversion process. From Derrick to Stephanie to Scott, the whole team has been a pleasure to wor... Ver mais
Communicate was awesome, steps were clear, process was seamless. The customer service was top notch. (Very unusual these days) only thing that didn’t mesh up exactly…. My check arrived prior to my mai... Ver mais
Detalhes da empresa
Sobre Capitalize
Escrito pela empresa
Don't leave your old 401(k) in the dust.
We find, consolidate, and roll over your retirement savings into one account — for free.
We help people find and consolidate their old retirement accounts, like 401(k)s. Through Capitalize, you can:
- Transfer your 401(k) assets from previous jobs into a new or existing IRA
- Get matched with an IRA from leading providers like Fidelity, Betterment, SoFi, and others based on your preferences
- Let us do all the hard work, for free. Rollovers can be a pain. We’re experts on retirement accounts and offer unbiased help. We’ll coordinate with your old 401k provider to process the transfer, for free.
Rolling your old 401(k)s over into an IRA allows you to invest your money however you want rather than letting it sit in an old employer-sponsored plan!
Informações de contato
156 5th Avenue, 10010, New York, Estados Unidos
- contact@hicapitalize.com
- hicapitalize.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to use
Ease of use, Scott handled the admin so efficiently and I didn't have to go figure out how to do things.
Alana Peterson is amazing
Alana Peterson is amazing. I have trouble deposit 401k rollover check into E trade. I have reached out to Alana. She is not hesitant to help me and schedule the time to reach out to Etrade and help me solve the problem. She’s always organize and give a clear instruction of how I can deposit the check into my account.
Amazing Service.
Scott (I think that was his name) was phenomenal. He was so patient as we figured out the logistics of a retirement acccount transition from TIAA to Betterment. He was my advocate during the whole interaction, making sure that I got top service and that we eneded the call with zero loose ends. Please give him a raise!
Pode usar a ajuda de IA para as respostasVer mais
Didn’t know I had to force my rollover…
Didn’t know I had to force my rollover into my new acct until I emailed you

Resposta da Capitalize
Captiazlie was really easy to use if…
Captiazlie was really easy to use if you're trying to roll over from a retirement account that's within their system or network and did not require any input on my end. I haven't tried rolling over from a non-supported account but otherwise I highly recommend them based on this experience!
Easy and Professional Sevice
Service was super easy to use and Scott was extremely helpful and professional. Would for sure use again if a need arises.
Great customer service
Claude was very helpful and very professional during the entire process. He was prepared and even pointed out an oversight on the part of the institution that currently holds my account to their representative. Excellent customer service, and a great service in general. Thanks Claude!
Our service representative Victor was…
Our service representative Victor was amazing. He guided me through the process of making the transaction as fast and efficient as possible. Thank you to Victor and his entire team.
Rollover
Very friendly and competent
Excellent job of walking us through the rollover process
Made it easy
Very very useful
Very very useful, supportive, clear and honest. The whole process was mightily helped thx to Capitalize and the person I was working with them. More business should be like Capitalize.
401K rollover
Sophie from Capitalize helped me with the rollover of my 401K from my ex-employer to my existing IRA on Robinhood. The bank kept me updated throughout the process via my email. The process went smoothly and it took about 20-22 days since I requested it. I’m very impressed with the team!
Not teacheable
The young lady seemed to have tunnel vision and unable to handle company specific requirements from roll over company. Even after both the representative and I explained it, I had to manually complete the roll over myself.

Resposta da Capitalize
Great experience
The reps were very professional, patient and helpful. A pleasure to work with. Thank you!
Instructions and communication were…
Instructions and communication were clear and the process didn’t take a very long time. Even the rollover that required some additional verification Capitalize took the initiative to set everything up and only took a few minutes of my time.
Good
Good - but getting a text message about moving money is a little irk-some regarding concerns about scams.
Hopefully it works out and all legit!

Resposta da Capitalize
Easy transaction
I had a small IRA that needed to get rolled over into my main retirement account. Capitalize was a fantastic help in getting this task done. They made all the phone calls. All I had to do was attend the conference call to verify my information. No forms to fill out, not a lot of wasted time getting information together. Capitalize made it an easy painless transaction and the rollover was completed in 7-10 days. Great communication about where the process was and a confirmation email when the transaction was completed. 5 stars for my experience with capitalize. .
Mixed emotions
Mixed emotions. The people were great. The process was archaic. The messages were alarming. Happily I will never have to go through it again.

Resposta da Capitalize
They are extremely customer centric.
I liked their efficient process and ease of making transactions
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