Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well exp... Ver mais
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Veja o que dizem as avaliações
From start to finish Aira were great, especially the everyone that completed the install. Very professional, neat and tidy work. Everything arrived on the morningnof fitting, with the fitters arriving... Ver mais
A empresa respondeu
Solar is a big investment with a slow return - Optimising is important and also having the assurance, just in case something goes wrong. HIES gives you that assurance and ensures compliance with stan... Ver mais
A empresa respondeu
We were very pleased with how the team worked with a professional attitude. The before and after service was excellent, highly recommend there work to anyone.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.
Informações de contato
Solutions House, Chorley Business & Technology Centre, Euxton Lane, Chorley, PR7 6TE, Reino Unido
- info@hiesscheme.org.uk
- hiesscheme.org.uk
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely delighted with my solar…
Absolutely delighted with my solar panels installation from start to finish and the ongoing customer service, no issues
8 de janeiro de 2026
Avaliação não solicitada
Resposta da HIES
Good morning, John. We are pleased to hear that you are delighted with your solar installation. Thank you for taking the time to leave a review. Kind regards, HIES.
Great service with no issues
Great service with no issues. Thank you.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da HIES
Hi there, thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.
Homeshield Service
Excellent response and home appointment within 3 days. Fully comprehensive explanation about all aspects of the solar installation, workings and financial aspects. Full installation completed 2 weeks after initial meeting. Great post sales support.
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da HIES
Hi there, Tony. We are pleased to hear that you have received great post-sales support from your installers. Thank you for taking the time to leave a positive review. Kind regards, HIES.
The team were cheerful and hard working…
The team were cheerful and hard working the whole time they were here, even though it was a poor weather day. They completed the installation in about 3 hours and then explained every thing.
I find it difficult to down grade from 5
5 de janeiro de 2026
Avaliação não solicitada
Resposta da HIES
Good morning, John. Thank you for taking the time to leave a positive review. We are delighted to hear that your installers were informative and hardworking. Kind regards, HIES.
Great to deal with .would recommend…
Great to deal with .would recommend them .first class job
9 de outubro de 2025
Avaliação não solicitada
Resposta da HIES
Hi there, Sensei. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.
The installation of our Aira Heat Pump…
The installation of our Aira Heat Pump was carried out efficiently. And we were kept fully informed throughout. The pump is now fully working. A few minor niggles about clearing up after the installation but nothing major.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da HIES
Hi there, we are delighted to hear that Aira Home UK Ltd carried out the installation efficiently and kept you fully informed. Thank you for taking the time to leave a review. Kind regards, HIES.
No problems at all
We were having a battery system installed. It was all so straightforward. The engineer arrived as expected. He was friendly and professional. He explained everything so we could understand. The whole installation with paperwork, etc, all completed inside two hours. And it all works beautifully. No problems at all.
6 de janeiro de 2026
Avaliação não solicitada
Resposta da HIES
Good morning, Bob. We are pleased to hear that your installation was straightforward and that the installer was professional. Thank you for taking the time to leave a positive review. Kind regards, HIES.
Great communication and reassuring…
Great communication and reassuring efficiency knowing they have your back. Both in vetting the installers and guaranteeing the work.
6 de março de 2026
Avaliação não solicitada
Resposta da HIES
Hi there, Clive. Thank you for taking the time to leave a 5-star review. We are thrilled to hear that you feel reassured. Kind regards, HIES.
Quick response
Quick response, professional & informative people, kept me informed of any updates in progress.
6 de março de 2026
Avaliação não solicitada
Resposta da HIES
Good morning, Peter. Thank you for the positive review. We are delighted to hear that your installers have been professional and informative. Kind regards, HIES.
We found the whole process easy and…
We found the whole process easy and straightforward. They were punctual, polite and worked very well. We strongly recommend the team- sales person, installers and customer service.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da HIES
Hi there, thank you for taking the time to leave a 5-star review. We are pleased to hear that the whole process has been easy and straightforward. Kind regards, HIES.
The installation was very tidy and…
The installation was very tidy and professionally done. The two plumbers Colin &Steven were polite and very helpful could not ask for any better. 10 out of 10no
4 de março de 2026
Avaliação não solicitada
Resposta da HIES
Good morning, David. Thank you for taking the time to leave a positive review. We are thrilled to hear that your installers were polite and very helpful. Kind regards, HIES.
Win a prize or a bribe to leave feed back
Everything no problems at all and a chance of winner that prize of £250 by leaving a review offered by HEIS.
2 de março de 2026
Avaliação não solicitada
Resposta da HIES
Hi there, thank you for taking the time to leave a review - we really appreciate it. Kind regards, HIES.
Very professional installation
Very professional installation. Highly recommended.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da HIES
Hi there, we are pleased to hear that your installers were very professional. Thank you for your positive feedback. Kind regards, HIES.
Professional
From the beginning our point of call and sales was Bailey Boardman extremely polite and courteous and very knowledgeable through to the fitters that did our install. Again polite and courteous and clear explanation as to what they were doing. They were clean and tidy and left no mess. They explained how to use the app on my phone and put it into layman's terms on how the solar system works. First class work all around. I'm a very happy customer
23 de janeiro de 2026
Avaliação não solicitada
Resposta da HIES
Good morning, Stephen. Thank you for taking the time to leave a positive review. We are thrilled to hear that your installers were polite and courteous throughout your installation. Kind regards, HIES.
Ask Renewables
Ask Renewables were always willing to help throughout the administration process. Claim for grant aid was efficiently handled. The installation and remedial action were expertly executed and promptly delivered.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da HIES
Good morning, Teresa. Thank you for taking the time to leave a review. We are pleased to hear that ASK Renewables Solutions Limited carried out the remediation expertly and helped handle the administration process. Kind regards, HIES.
Was really simple
Was really simple, everything went to plan we didn’t need to do anything. And we have solar panels an new heating in our rental properties now. Really happy with everything from start to finish
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da HIES
Hi there, Billy. We are delighted to hear that you are really happy with everything from start to finish. Thank you for leaving a positive review. Kind regards, HIES.
Resposta da HIES
Good morning, Mark. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.
Excellent professional service
Excellent professional service. Knowledgeable staff. Super efficient.
19 de janeiro de 2026
Avaliação não solicitada
Resposta da HIES
Good morning, we are delighted to hear that your installers provided an excellent service and were super-efficient. Thank you for the positive review. Kind regards, HIES.
Resposta da HIES
Hi there, thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.
A Heat Pump is So much better than I expected
I was kept completely informed at all times. The actual installation was carried really professionally and the installers were really respectful. I love my new heat pump, its so much better than my old gas boiler.
19 de janeiro de 2026
Avaliação não solicitada
Resposta da HIES
Hi there, Anthony. We are pleased to hear that your installers were professional and respectful throughout your installation. Thank you for the positive feedback. Kind regards, HIES.
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