I have bought many lovely items from this company in the past. Unfortunately for the last few months the choice of clothes has been unappealing. The emails showing new items don’t show a good variety... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I have bought many lovely items from this company in the past. Unfortunately for the last few months the choice of clothes has been unappealing. The emails showing new items don’t show a good variety... Ver mais
A empresa respondeu
Made a few purchases no problems it's a shame disgruntled customers leave poor reviews and really happy customers don't . The company always give clues to what brand you are buying so you know yours... Ver mais
I have bought a few times from this company recently, quality items, fast delivery and always well packaged, would definitely recommend, I wish I’d found them sooner!
I’ve had some great buys from HSO, but sadly my last order didn’t arrive. The delivery tracker showed it was ‘stuck’ at the Evri depot. I emailed HSO who picked up my email quickly. Bella reserved... Ver mais
Unit 3 Benridge Business Park, Holyrood Close,, BH17 7BD, Poole, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Highstreet is a terrible company with bad customer service and they treat their employees terrible. I would never recommend this company to anyone!

Resposta da Highstreet Outlet
Amazing customer service, have made a few mistakes on ordering and HSO customer service have always sorted it out for me.
One item was lost in the post and when I let HSO know they posted another one out to me, not many companies would do that!
Clothes that I buy are always bargain prices and very good quality.
Would definitely recommend 👌
Upon submitting my first order I realised that I had mistakenly ordered 2 of the same item. The customer service was first class as they immediately removed the item and refunded the cash.
I'm seriously impressed with the company.
Excellent all round! Great prices, fantastic quality, very quick delivery and very helpful customer service. Highly recommend ! Ordered yesterday and received my order today…couldn’t ask for more.
I’ve ordered so many different kinds of clothing and have not been disappointed yet. Just recently ordered some men’s socks, cashmere blend, lovely design and fabulous quality. Also ladies t shirt, great quality and delivery was very quick. Jeans and blouses. All fit well true to size and great quality garments.
Highly recommend! Great quality and stylish clothes at amazing prices!
Top brands at low prices. The savings at HSO are amazing. The customer service is faultless. I couldn’t recommend enough :)
Was about to order from this company and decided to review its return policy. They will deduct the following: £3.95 postage but also an admin fee of £2.50. Have you ever heard of a clothing company in the uk who deduct an admin fee as well as charge for return posting??? I will go somewhere else….

Resposta da Highstreet Outlet
Amazing service, easy to use website, great staff and cloths at prices that can't be beaten elsewhere!
I have shopped online here for some time now and have always been impressed with the quality of clothing, the 'easy to use' website and have picked up some great pieces at a great value. 10/10
Amazing company that I purchase from often. I have never had a problem with any of my orders, and they are always super helpful if I need any help with anything. I will definitely continue ordering with Highstreet Outlet in future and I have already recommended them to many friends. 😊😊
Ordered with HSO several times, customer service is amazing as well as fast delivery. Even an option to collect if your local.
Love their website, easy to use and fab bargains.
What an amazing company Highstreet Outlet are. I have ordered a few things over the past few years and everything has been fantastic quality, the communication is great and the items are dispatched and delivered quickly. My latest purchase - Sherpa lined coat from yet another excellent brand is fabulous. Well made, warm and cosy - can’t wait for dare I say it, colder weather to experience its full potential. Thank you ladies, keep up the amazing work you do from an extremely satisfied customer 😀
Orders are sent really quickly. I have ordered lots of dresses recently for the summer and loved all of them. Lots of bargains and brands to choose from.
HSO122023 my order no.bought a denim shirt, selling as factory surplus. But it was washed and worn several times.
Awful. Shipping and return shipping is huge. Did not bother to return
The return postage, already paid postage to have it delivered as don’t live near where you can pick up, so really disgruntled that items I ordered didn’t fit, then the returns postage !!
I cancelled my order within the term o HSO policy. They blanked my email and responded with encouragement to try the purchase before making my cancellation. I have repeatedly requested they cancel the order before dispatching the items. They continued to blank me. I have repeatedly requested a full refund, but it's like communicating with an imbecile. They don't appear to understand English and have no respect for rights of a customer. NEVER DEAL WITH THEM AGAIN. NOT TO BE TRUSTED

Resposta da Highstreet Outlet
Such lovely service from this company-they helped me when I got my order wrong. The dresses were perfect, such bargains. I couldn’t believe they were M&S! I watch the daily lives on Facebook which are really helpful. I have placed another 2orders.
Really fabulous online retailer. Excellent selection of clothes, high quality, low prices. Staff are friendly and helpful, and the returns process is easy. If you've not tried them, what are you waiting for. 100% recommend HSO!
I have ordered jeans and cardigans from Highstreet Outlet. The jeans were amazing and fitted perfectly (size 12) and the cardigans (a very well known high street brand), were beautiful. I ordered a black cardi and an orange one. The prices were much lower than the shop (that’s why I bought 2!). The delivery was very quick. I will definitely be ordering from them again!
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