Highstreet Outlet Avaliações 

62
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I have bought many lovely items from this company in the past. Unfortunately for the last few months the choice of clothes has been unappealing. The emails showing new items don’t show a good variety... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Made a few purchases no problems it's a shame disgruntled customers leave poor reviews and really happy customers don't . The company always give clues to what brand you are buying so you know yours... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have bought a few times from this company recently, quality items, fast delivery and always well packaged, would definitely recommend, I wish I’d found them sooner!

Avaliado com 5 de um total de 5 estrelas

I’ve had some great buys from HSO, but sadly my last order didn’t arrive. The delivery tracker showed it was ‘stuck’ at the Evri depot. I emailed HSO who picked up my email quickly. Bella reserved... Ver mais

Detalhes da empresa


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

62 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(62)

34 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Highstreet is a terrible company

Highstreet is a terrible company with bad customer service and they treat their employees terrible. I would never recommend this company to anyone!

22 de março de 2026
Avaliação não solicitada
logotipo da Highstreet Outlet

Resposta da Highstreet Outlet

Dear LW,

We take all feedback seriously and have carefully reviewed your comments. Unfortunately, we have been unable to locate any record of you as a customer or any interaction matching the details provided.

As a company, we do not operate within the United States, which makes it difficult for us to identify how this experience relates to our business. We have requested further information from you so that we can fully investigate, but have not yet received any details that would allow us to do so.

If you believe this review relates to our company, we would welcome the opportunity to look into this further. Please contact us directly at enquiries@highstreetoutlet.com with any relevant information such as order details or correspondence.

In the meantime, we believe this review may have been posted in error.

Kind regards,
J. Burden Highstreet Outlet

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service, have made a few mistakes on ordering and HSO customer service have always sorted it out for me.
One item was lost in the post and when I let HSO know they posted another one out to me, not many companies would do that!
Clothes that I buy are always bargain prices and very good quality.
Would definitely recommend 👌

4 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful customer service

Upon submitting my first order I realised that I had mistakenly ordered 2 of the same item. The customer service was first class as they immediately removed the item and refunded the cash.
I'm seriously impressed with the company.

25 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent all round

Excellent all round! Great prices, fantastic quality, very quick delivery and very helpful customer service. Highly recommend ! Ordered yesterday and received my order today…couldn’t ask for more.

10 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve ordered so many different kinds of…

I’ve ordered so many different kinds of clothing and have not been disappointed yet. Just recently ordered some men’s socks, cashmere blend, lovely design and fabulous quality. Also ladies t shirt, great quality and delivery was very quick. Jeans and blouses. All fit well true to size and great quality garments.

3 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Was about to order from this company…

Was about to order from this company and decided to review its return policy. They will deduct the following: £3.95 postage but also an admin fee of £2.50. Have you ever heard of a clothing company in the uk who deduct an admin fee as well as charge for return posting??? I will go somewhere else….

7 de fevereiro de 2026
Avaliação não solicitada
logotipo da Highstreet Outlet

Resposta da Highstreet Outlet

We are sorry that you have misunderstood our return policy and of course we don’t charge £3.95 or a £2.50 admin fee just to return an item 😊 This is a deterrent to returners who use a pre paid Royal Mail label and charge it to us, and not for everyday returns - we definitely do not charge for those. We hope this clarifies our policy, and you decide to give us a go! Best wishes, HSO
Team

Avaliado com 5 de um total de 5 estrelas

Amazing Service!

Amazing service, easy to use website, great staff and cloths at prices that can't be beaten elsewhere!

I have shopped online here for some time now and have always been impressed with the quality of clothing, the 'easy to use' website and have picked up some great pieces at a great value. 10/10

26 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing company that I purchase from…

Amazing company that I purchase from often. I have never had a problem with any of my orders, and they are always super helpful if I need any help with anything. I will definitely continue ordering with Highstreet Outlet in future and I have already recommended them to many friends. 😊😊

12 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience from start to end

Ordered with HSO several times, customer service is amazing as well as fast delivery. Even an option to collect if your local.
Love their website, easy to use and fab bargains.

23 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What an amazing company Highstreet…

What an amazing company Highstreet Outlet are. I have ordered a few things over the past few years and everything has been fantastic quality, the communication is great and the items are dispatched and delivered quickly. My latest purchase - Sherpa lined coat from yet another excellent brand is fabulous. Well made, warm and cosy - can’t wait for dare I say it, colder weather to experience its full potential. Thank you ladies, keep up the amazing work you do from an extremely satisfied customer 😀

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Orders are sent really quickly

Orders are sent really quickly. I have ordered lots of dresses recently for the summer and loved all of them. Lots of bargains and brands to choose from.

24 de julho de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The return postage

The return postage, already paid postage to have it delivered as don’t live near where you can pick up, so really disgruntled that items I ordered didn’t fit, then the returns postage !!

19 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I cancelled my order within the term o…

I cancelled my order within the term o HSO policy. They blanked my email and responded with encouragement to try the purchase before making my cancellation. I have repeatedly requested they cancel the order before dispatching the items. They continued to blank me. I have repeatedly requested a full refund, but it's like communicating with an imbecile. They don't appear to understand English and have no respect for rights of a customer. NEVER DEAL WITH THEM AGAIN. NOT TO BE TRUSTED

18 de abril de 2025
Avaliação não solicitada
logotipo da Highstreet Outlet

Resposta da Highstreet Outlet

This is not one of our customers, we do not have an order in this persons name. Please rest assured that we do answer all of our emails.

Avaliado com 5 de um total de 5 estrelas

Such lovely service from this…

Such lovely service from this company-they helped me when I got my order wrong. The dresses were perfect, such bargains. I couldn’t believe they were M&S! I watch the daily lives on Facebook which are really helpful. I have placed another 2orders.

8 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have ordered jeans and cardigans

I have ordered jeans and cardigans from Highstreet Outlet. The jeans were amazing and fitted perfectly (size 12) and the cardigans (a very well known high street brand), were beautiful. I ordered a black cardi and an orange one. The prices were much lower than the shop (that’s why I bought 2!). The delivery was very quick. I will definitely be ordering from them again!

1 de agosto de 2024
Avaliação não solicitada

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