I have bought many lovely items from this company in the past. Unfortunately for the last few months the choice of clothes has been unappealing. The emails showing new items don’t show a good variety... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I have bought many lovely items from this company in the past. Unfortunately for the last few months the choice of clothes has been unappealing. The emails showing new items don’t show a good variety... Ver mais
A empresa respondeu
Made a few purchases no problems it's a shame disgruntled customers leave poor reviews and really happy customers don't . The company always give clues to what brand you are buying so you know yours... Ver mais
I have bought a few times from this company recently, quality items, fast delivery and always well packaged, would definitely recommend, I wish I’d found them sooner!
I’ve had some great buys from HSO, but sadly my last order didn’t arrive. The delivery tracker showed it was ‘stuck’ at the Evri depot. I emailed HSO who picked up my email quickly. Bella reserved... Ver mais
Unit 3 Benridge Business Park, Holyrood Close,, BH17 7BD, Poole, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have purchased several items from HSO, and have always been happy with my purchases.
Earlier this summer I ordered a pair of straight leg jeans, and received skinny leg. This error was promptly put right and the return was free, with no hesitation.
Very happy with this company.
Lovely clothes, I have been very happy with with everything I have bought. A great company that sell good quality clothes at reasonable prices 💕
As a returning customer, I'm always so pleased with my purchases from HSO. Great pieces, lots of choice, amazing prices! Plus a speedy delivery! Can't recommend this online shop enough!
I have purchased quite a few items from Highstreet Outlet and have never been disappointed. Quality is good, with some really outstanding dresses, bags, jackets etc, and it is beautifully packed and dispatched immediately. If there has been the need to return they refund you immediately and when there was a delivery issue by couriers they rectified it immediately. The ladies there are outstanding in their service. This is my go to company for clothes. Thank you ladies.
Have ordered from highstreet outlet a couple of times and have always had a great experience. Customer service was great as I am between sizes and was unsure what would fit best. I sent them a message on instagram and had a reply within the hour. The discounts are great and would definitely order from them again.
Love this company. Great discounted clothes, service and the ladies are all great, real people…love their lives everyday and you get to see the clothes on all shape's, size’s and heights. I’m addicted! 🤩
I'm giving it one as it's the least I can give !
The clothes are poor quality.
The cut of cloth is terrible.
Returns policy is stupid.
Never to use again.
And I suggest you don't either.

Resposta da Highstreet Outlet
Made a few purchases no problems it's a shame disgruntled customers leave poor reviews and really happy customers don't . The company always give clues to what brand you are buying so you know yourself if they run big/ small especially on the live broadcasts on insta Facebook even measuring the garments for you ! I ordered on Monday evening email from Evri Tuesday saying item on way so finding a quick delivery standered £3.99 postage or free if a large spend over £50.00:
Found the company helpful and great value
Great company, nice clothes and perfect prices!
I have bought a few garments from HSO and everything has always arrived promptly.
My size is between 10 and 12, and buying the right size online is sometimes challenging. However, the staff at HSO have always answered all my questions; they are very helpful.
Thanks HSO.
Sent me an item that had been used denied it but then said they sometimes wash their clothes. Very poor customer service won’t be ordering from them again

Resposta da Highstreet Outlet
I have purchased items from the website a few times, great service. Yes you have to pay for returns but that's the case with lots of online retailers these days including big brands!
It seems if you have a complaint or an issue they will just block you from fb and Instagram, how unprofessional.

Resposta da Highstreet Outlet
Unfortunately the purchases I bought were wrongly sized ( too small ) it cost me £13 to return of which HSO agreed to pay £5 but then sneakily knocked it off my refund and blocked me on Facebook so I couldn’t contact them. Ummm…….unprofessional and cheats. Sad to see such disingenuous people trading in the fashion industry 😢 I have received a reply, sadly as expected their refund was less the £5 postage they had said they would contribute. The fact of the matter is that high street outlet are selling goods cheaply that are wrongly sized and will not pay for the return postage. HSO admitted in our string of emails that the jeans came up small. This is a genuine review and was not meant to be defamatory. Please note the truth can not be defamatory. Btw I do not live in Jersey! Thanks for getting in contact at this late date HSO.

Resposta da Highstreet Outlet
Really impressed. Items posted same day as order. Good email communication. Three items arrived, two items were lovely, fitted great and looked amazing, one I didn't like when I tried it on so returned it. Postage wasn't much. Refund processed really quickly. No issues at all. Will use again.
Great quality clothes with very reasonable prices. Always a good variety to choose from and prompt delivery.
Excellent, good prices, great purchases and good at answering any questions. *****
Love Shopping with this Company.. Great Quality and PRICES.. and it feels very Friendly too. Which is nice. what i like is how they Show all the new Arrivals on a Friday so you can view them before and treat yourself. Also one item I returned for an Exchange and this was dealt with very quickly . 10 out of 10. From me. WELL DONE LADIES and the little dog Monty who sometimes makes an appearance on a Friday .
Great site offering cheaper & more affordable high street brands for ladies.
Fast delivery & great customer service.
*Only issue is you have to pay return postage fees.
This website isn't badly priced apart from the delivery charge and also you have to pay for returns.
Prompt, reliable service.
Items as expected and good value.
No postage charges as spent over £40.
Would certainly not hesitate to use again.
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