I visited the showroom looking for a specific size table, that I wasn't having luck finding anywhere online for a reasonable amount. I was helped by a lovely chap who quickly found exactly what I need... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was only browsing but the salesman answered all my questions without pressuring me. I went back later and spent nearly £1500 on some great garden furniture which was very competitively priced for g... Ver mais
Great new outdoor furniture. Great price, delivery within the week and delivered on time and to where we wanted it in the garden. Well packaged and easy to assemble. Our last corner unit came from... Ver mais
I have to say the service pre and post sales has been exemplary. When my fire pit developed a fault they (Ollie) were very attentive and sent replacement parts out free of charge straight away. I wo... Ver mais
Detalhes da empresa
Escrito pela empresa
After ten good years selling garden furniture and accessories all over Kent's markets, signs were starting to show that markets were becoming a thing of the past. So in 1997 we hung up the market sheet and moved into a small warehouse in the seaside town Whitstable From there we have become the go-to place in Kent for high quality garden furniture at the best price. We've grown from strength to strength over the past 20+ years, expanding to bigger warehouses. creating our massive garden furniture super store and creating over 50 jobs throughout the years, all while maintaining a tight-knit family business. Our mission is simple, to hold ourselves to a very high standard. We want every customer to have the same great experience with us as the next one. We will always be on the end of the phone to answer any questions or problems before, during and after your order. We aim to resolve issues as quickly and efficiently as possible and put smiles on faces. Always have, always will.
Informações de contato
Unit 100 Joseph Wilson Ind Est, Millstrood Road, CT5 3SN, Whitstable, Reino Unido
- 01227941314
- team@hillshomeandgarden.co.uk
- hillshomeandgarden.co.uk
4,9
Excelente
669 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ensure you measure your entrance before ordering - my bad!
Great in-house service and staff. Delivery within a few days and, at £25, kept the price down.
Had been looking online for garden furniture for weeks but wanted to try before buying. Hills was the ideal place - we found something we both liked and agreed on, which is a hard task - bought the set there and then.
Would have given them a 5 star but, was initially charged wrong - a quick phonecall and the money was transferred back to us. Delivery guys also struggled to get the corner peice through my front door but my husband managed it when he got home.
Would highly recommend.
30 de julho de 2026
The product is great and the staff are…
The product is great and the staff are so helpful, those two things will bring me back 👍🏼
1 de agosto de 2026
Faultless service
The service and cooperation from the company was faultless. Thank you. I am delighted with my purchase
30 de julho de 2026
Great company to buy garden furniture from
Friendly staff in the showroom. Very informative on the products. Gave us time to have a look around and make our decision, helpful but not pushy.
Got a delivery time/day which suited us, and we were kept informed on the day of an approximate arrival time. Very helpful/friendly drivers. Would highly recommend buying from Hills Home & Garden Ltd.
30 de julho de 2026
Good selection helpful staff
30 de julho de 2026
Resposta da Hills Home and Garden Ltd
Thank you for the great feedback! We’re really pleased you were happy with the selection we have on offer and found our team helpful 😊
Visited the showroom midweek to have a…
Visited the showroom midweek to have a look, Great customer service, saleman not at all pushy and gave great advise when talking to them. Order placed and items delivered the follwoing week, which suited as we were have our garden re-modeled.
30 de julho de 2026
Resposta da Hills Home and Garden Ltd
We’re really pleased you enjoyed your visit to our showroom and found our team helpful without any sales pressure. It’s great to hear the delivery timing worked perfectly alongside your garden remodel too. Thank you for choosing us, and we hope your new furniture looks fantastic in the finished garden! - Ollie
An updated review...
I am updating my review to say that the Hills people have been most apologetic, and say this hasn't happened before,
Having been in business all my life, I am aware things can spin out of control, and I am aware they are trying to locate how this happened.
A sincere apology, as they are offering, (and then looking forward to the resolution of the issue) is greatly appreciated.
The delivery side of the operation, DHL? was the reason for the incompetence and messed communication, we still don’t have the table & chairs we ordered!
Made worse by the fact that we had guests and celebrations and no where to sit!
First a digit was dropped from my phone number, so they couldn’t call me, then it transpired they ‘lost’ our order, eventually discovered it went to Birmingham not Dorset!!??
Seems the fault lies between the seller and the deliverer, all we know is is we are STILL without the set! And we also know that Hills are doing what they can to sort it.
We look forward to its arrival!
29 de julho de 2026
Resposta da Hills Home and Garden Ltd
We’re very sorry for the frustration and disappointment this delivery has caused, particularly as you had guests and celebrations planned and were expecting to have your new furniture in time.
We completely understand how disappointing this situation is. Unfortunately, your furniture has been misplaced within the pallet courier’s delivery network. We have been in regular contact with both you and the courier throughout and have been doing everything we can from our side to get this resolved as quickly as possible.
The courier is currently carrying out an investigation to locate the pallet, including reviewing CCTV footage at their depots, and we are continuing to chase them for updates and a resolution.
We’re also sorry for the initial error with the telephone number, which certainly didn’t help matters and added to an already frustrating situation.
We pride ourselves on our customer service and our excellent delivery record, so we’re extremely disappointed that your order has been affected in this way. Please be assured that we haven’t forgotten about your order and will continue working hard with the courier until your furniture is located and delivered to you.
Once everything has been resolved and your furniture is safely with you, we would also like the opportunity to make this experience up to you and will be in touch regarding an appropriate gesture of goodwill for the inconvenience caused.
Our sincere apologies again, and thank you for your patience while we work to get this resolved.
Delivered on time with a smile
24 de julho de 2026
Resposta da Hills Home and Garden Ltd
Thank you for the lovely review! We’re really pleased everything arrived on time and that you were happy with our delivery service. We hope you enjoy your new garden furniture! 😊
Excellent
Showroom well laid out with helpful
Not pushy staff. Organised delivery which went exactly as expected. Great value
24 de julho de 2026
Resposta da Hills Home and Garden Ltd
Thank you for the fantastic review! We’re really pleased you enjoyed visiting our showroom and found our team helpful without feeling pressured. It’s also great to hear that everything went smoothly with your delivery and that you were happy with the value. Thank you for choosing us, and we hope you enjoy your new furniture! - Ollie
Very straightforward purchase
Very straightforward purchase, delivery prompt and efficient with good communication from all involved.
23 de julho de 2026
Resposta da Hills Home and Garden Ltd
Thank you for taking the time to leave us a review! We’re delighted to hear everything was straightforward from purchase through to delivery, and that you were kept well informed along the way. We really appreciate your business and hope you enjoy your new furniture!
Very friendly and helpful
Very friendly and helpful, no pressure with sales just a peaceful look around.
23 de julho de 2026
Resposta da Hills Home and Garden Ltd
Thank you for the lovely review! We’re really pleased you found our team friendly and helpful. We always want our customers to feel comfortable taking their time and having a good look around without any sales pressure. We really appreciate you visiting us!
Good price friendly sales good quality…
Good price friendly sales good quality just what we were looking for very satisfied with product and service 😌
4 de julho de 2026
Resposta da Hills Home and Garden Ltd
Good price friendly sales good quality just what we were looking for very satisfied with product and service - Ollie
All good delivered as promised and…
All good delivered as promised and looks great. Thanks you.
1 de julho de 2026
Resposta da Hills Home and Garden Ltd
Thank you for your review! We’re really pleased everything arrived as promised and, most importantly, that you’re happy with how it looks. We hope you get plenty of enjoyment from your new furniture!
Resposta da Hills Home and Garden Ltd
Thank you for the great feedback! We’re delighted you’re happy with both your new furniture and the service you received from us. We really appreciate your custom and hope you enjoy it!
The service was great
The service was great, there was a hiccup with the delivery which they dealt with professionally and the lads that assembled the furniture were excellent.
4 de julho de 2026
Resposta da Hills Home and Garden Ltd
Thank you for the lovely review! We’re really pleased you were happy with the service you received. While we’re sorry there was a hiccup with the delivery, it’s great to hear our team got everything sorted for you and that the lads did an excellent job assembling your furniture. We’ll be sure to pass your kind comments on to them!
A joy to do business with.
Good quality and excellent service. Delivered on time and put together.well. Done
27 de junho de 2026
Resposta da Hills Home and Garden Ltd
Thank you for the great review! We’re really pleased you’re happy with the quality of your furniture and the service you received. It’s also great to hear everything arrived on time and was assembled well by our delivery team. We hope you enjoy your new furniture!
The original items we originally…
The original items we originally ordered were out of stock we were very promptly given a refund , we were very dissapointed because we really wanted the items , we could not give a review because we did not have the items , i.got a telephone call from the owners saying they had what we wanted but they were not boxed , they sent us them overnight we have received them today and we are over the moon , the company went out of their way to rectify our problem , their service was exceptional , thank you very much , will definatly buy off them again.
14 de julho de 2026
Avaliação não solicitada
Resposta da Hills Home and Garden Ltd
Thank you so much for taking the time to update your review. We knew how disappointed you were when the items you wanted were initially unavailable, so when we realised we had some that we could get to you, we were more than happy to make it happen!
We’re absolutely delighted to hear they arrived safely and that you’re over the moon with them. Thank you for your patience and for giving us the opportunity to put things right. Your kind words about our service really do mean a lot to us, and we’d be very happy to welcome you back again in the future!
We found the staff very helpful and…
We found the staff very helpful and didn’t put pressure on you to purchase. We could have a good look around and then staff were happy to help with any questions
4 de julho de 2026
Resposta da Hills Home and Garden Ltd
Thank you for the lovely feedback! We’re really pleased you felt comfortable taking your time to look around without any pressure. Our team is always there when needed to answer questions and help customers find the right furniture for them. Thank you for visiting us!
Great Service
Great product, great service and smooth transaction from start to finish.
4 de julho de 2026
Resposta da Hills Home and Garden Ltd
Thank you for the fantastic feedback! We’re delighted you’re happy with both the product and the service you received, and that everything went smoothly from start to finish. We really appreciate your custom and hope you enjoy your new furniture!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.