Amazing experience from start to finish not only the best product out there for keeping your bike safe but even better customer service from Megan and John. Bikes look great and secure:) If you value... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Bought the hiplok and ground Angkor in the bundle, super product, EXCEPT the key lock on the lock. It’s an absolute nightmare to try lock, just a steel key which in my case takes forever to lock, I ha... Ver mais
Great locks, but very expensive to replace keys when you need to. One key costs $30 + $20 postage to Australia. We all know they don’t cost anywhere that much to make, and nowhere near that expensive... Ver mais
Got great service from Megan on the customer service team. Had my key break of in my pin of the airlock (entirely my fault). It’s technically not covered by guarantee but they still replaced it for fr... Ver mais
Detalhes da empresa
Sobre Hiplok
Escrito pela empresa
At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.
Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.
We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.
The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.
Informações de contato
Arch 5 Court Street Creative Arches, CV31 2DH, Leamington Spa, Reino Unido
- 01926298747
- support@hiplok.com
- hiplok.com
3,8
Muito Bom
914 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great products and nice 20% discount on…
Great products and nice 20% discount on second purchase
2 de abril de 2024
Resposta da Hiplok
Thanks for leaving us a review, we're glad to hear you're happy with your new lock!
Service could be better
Whilst the D1000 looks to be high quality, the service overall has been somewhat lacking. Response time to my initial request for information, about the DX1000 that I had ordered, was slow until I chased. I am going away on a trip and wanted the lock before then. However, the original date for delivery slipped by a month so I had to buy the D1000 which feels a little small for a motorcycle wheel. So overall, I'm disappointed the DX1000 wasn't available for my trip, that my initial email was ignored, and the D1000 feels like a compromise size wise, for motorcycle locking.
2 de abril de 2024
Resposta da Hiplok
Thanks for leaving us a review, we're sorry for the delays with the response, this isn't typical so we'll take this on board and get this improved going forward. We're sorry the DX1000 wasn't in stock in time for your trip and for any disappointment caused by this. We're also disappointed this didn't arrive when originally expected but unfortunately delays in shipping to our warehouse held this back.
This lock is kryptonite
This lock is kryptonite. The only lock I trust on my scooter. The quality is superior to anything else. The service of this company is also unsurpassed.
2 de abril de 2024
Resposta da Hiplok
Thanks for leaving us a review, we're so glad to hear you're happy with your new lock and that is giving you the peace of mind needed!
Thieves broke into my garage and tried…
Thieves broke into my garage and tried but failed to steal my bike. A few days later, they came back again but STILL could not get it. I have the gold-standard Hiplock change and wall mount.
So worth the investment, and I'm so grateful for their amazing products.
Thanks,
Mark
28 de março de 2024
Resposta da Hiplok
Thanks for leaving us a review, we're sorry to hear about the theft attempts but so happy our lock was able to keep your bike safe. Happy Cycling!
Quality Lock
Great lock,high quality and fits great to my bike and gives me great confidence that its safe and thats worth every penny
26 de março de 2024
Resposta da Hiplok
Thanks for leaving us a review, we're so glad to hear you're loving your new lock and that is giving you the peace of mind you need!
great support and fast delivery
26 de março de 2024
Resposta da Hiplok
Thanks for leaving us a review, we're really glad to hear you've been happy with our support and delivery!
Resposta da Hiplok
Thanks for leaving us a review, we're so happy to hear we could help you and that you've been happy with our service!
Resposta da Hiplok
Thanks for leaving us a review, we're really happy your happy with your new JAWs!
Resposta da Hiplok
Thanks for contacting us, we're glad to hear you're happy with your new locks!
This is my second hiplock and it looks…
This is my second hiplock and it looks like it will be perfect for trips to the shops etc. Areas of low risk.
21 de março de 2024
Resposta da Hiplok
Thanks for leaving us a review, we're so happy you've been loving our locks!
Hiplok pouch.
I have been using Hiplok for a few months now and decided to purchase the pouch to store my d1000 in, primarily as a dust cover when I place it in my bag. I also received a substantial discount, which made the purchase even more worthwhile. I hope they consider creating a similar pouch for the DX1000 when it is released. I highly recommend this product and Hiplok.
22 de março de 2024
Resposta da Hiplok
Thanks for leaving us a review, we're so glad to hear that you're happy with your D1000 Carry Pouch. We are currently looking into carrying solutions for the DX1000 as well!
Resposta da Hiplok
Thanks for leaving us a review, we're really happy to hear you were happy with our service and locks!
Practical secure locks
18 de março de 2024
Resposta da Hiplok
Thanks for leaving us a review, we're so glad to hear you're happy with your locks!
The D1000 is an impressive peace of…
The D1000 is an impressive peace of hardware. I feel now secure to leave our expensive ebikes in city centers, while we go to visit the city.
The only thing which annoys me, is the frequency of the Hiplok Newsletter, which is not ok by any means and therefore I unsubscribed.
20 de março de 2024
Resposta da Hiplok
Thanks for leaving us a review, we're very glad to hear the D1000 is giving you the peace of mind you need! We're sorry for any frustration caused by the newsletter, we'll certainly take this feedback on board.
Never received item!
20 de março de 2024
Resposta da Hiplok
Thanks for getting in touch about this; sorry to hear you haven't received your order. Our support team are getting in touch with you ASAP to resolve.
Resposta da Hiplok
Thanks for leaving us a review, we're very happy to hear you've been happy with our service and that your order arrived quickly!
Resposta da Hiplok
Thanks for leaving us a review, we're so glad to hear you're happy with your new products and hope the new lock can give you that much needed peace of mind!
Simple key replacement order
Simple key replacement order based on the key code. The package was here in the states in about a week.
18 de março de 2024
Resposta da Hiplok
Thanks for leaving us a review, we're glad to hear you've been happy with our replacement key service and that your order arrived so quickly!
Resposta da Hiplok
Thanks for leaving us a review, we're so happy to hear you're happy with your new products and the delivery!
Great all round :)
12 de março de 2024
Resposta da Hiplok
Thanks for leaving us a review, we're so glad to hear you're happy with your order!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.