HK Law Avaliações 361

HKLaw were highly responsive to my conveyancing needs. Always prompt on email and with clarity and transparency with all matters related to the sale of our property. Fees were as expected and with no surprises. Between Matthew and Francesca they had all the bases covered in a timely fashion and were quick to respond if I had any queries. THANKS

We were selling a property in Bournemouth and had a really good experience with Sue Hobby when we purchased. I contacted Sue who sorted out the details and Shinade Street was introduced as the lead solicitor. The experience from start to finish was excellent. Between them they were really on the ball and kept us completely in the loop all of the way through the process up until completion. It was so very positive for such a stressful situation. A great team effort. Well done Shinade and Sue

We cannot speak more highly of Anna. From day one of purchasing a house, she was supportive, professional and nothing was too much. She was able to make what could have been an extremely stressful process, fairly straightforward, and we are so grateful that she was representing us. Thank you!

Anna and Linda were very helpful. It good to have their advice and guidance.

Anna and Linda made the process smooth and efficient. I would highly recommend this company to other clients.

Excellent service from start to finish, made selling my late mother's house easy, with constant updates and information
Many thanks to Anna and Lynda

Anna, Linda & team were very good & helpful during a very stressful time for me.

I recently contacted (7th Oct) HK laws Bournemouth office with a view to obtaining legal representation for a potential libel case. I furnished HK Law with all relevant details, which, I was informed would be passed on and I could expect a return call later that day or the following one. I had even agreed to the initial costs and explained I was happy to pay whatever was required
I'm still waiting for what I suspect is a call that will never materialise.
Shocking service, which has led me to going elsewhere!

It has been a pleasure to work with Anna Davey and Linda Chandler on the probate sale of my mothers house.
It turned out to be a longer process than anticipated as the first sale fell through but Anna and Linda kept us advised and informed throughout.
I can highly recommend them both and and would definitely use HK Law again should the situation arise.

LAUREN COSTELLOE, WHO ASSISTED THE PARTNER, ROD DUTTON, WITH OUR MATTER WHICH INVOLVED NON-PAYMENT FOR 5 HORSES WHICH WE HAD SOLD, VERY QUICKLY GRASPED THAT THE REASONS FOR NON-PAYMENT WERE NOT GENUINE AND COULD NOT BE SUBSTANTIATED. LAUREN COSTELLOE ALWAYS PROVIDED EFFECTIVE BACK UP AND WAS A SAFE PAIR OF HANDS WHEN THE PARTNER WAS NOT AVAILABLE. WE ARE DELIGHTED WITH THE RAPID RECOVERY OF MONIES DUE TO US AND CANNOT THANK ROD DUTTON AND LAUREN COSTELLOE ENOUGH. WE ARE, INCIDENTALLY, BOTH PROFESSIONALS OURSELVES.

Darren Francis dealt with my divorce case with kindness, understanding and compassion. In what was the hardest time of my life, Darren and his team were efficient and supportive, whilst offering expert knowledge. Thank you Darren.

Ladies & Gentlemen ,
Ryan Hemmings is definitely your man for all your Conveyancing needs, he also deals with Park Home Conveyancing too.
Ryan Is polite, understanding, easy to talk to, & always returns any calls or emails as soon as he possibly can.
His communication is faultless.
We would definitely use Ryan again & definitely recommend him.

Anna Davey and her team, handled the sale of our mothers house. It was a probate sale, with a leasehold complexity, we were guided through all the paperwork that entailed, and dealt with the numerous enquiries put up by the other Solicitors, very efficiently, keeping us informed to a smooth and quick sale. We would thoroughly recommend HKLaw

From the start to the final completion, the sale of our house was handled efficiently and at a good price. Any problems were dealt with quickly and without drama. I would recommend without hesitation.

After forty years in the same house we approached the sale of our property and the purchase of a new house with some trepidation. Thankfully HK Law made the process much less daunting. The professional yet supportive approach of Anna Davey and Linda Chandler was greatly appreciated. The explanatory paperwork was well organised and helpful.

Do not listen, do not get back to you in time, do not follow requests that are appropriate and contradict themselves.

I engaged HK Law to prepare wills and lasting powers of attorney for both my wife and me. After an initial meeting at their Southbourne office, we were assured the process would take no more than two to three weeks.

Two months passed, and the only communication I received was a generic letter advising me of their eye-watering hourly rate increases. I emailed to request an update — no response. A week later, I followed up again, this time copying in their general 'info' mailbox. Only then did I receive an apology, and the draft wills were sent out the same day.

Upon opening my will, I was greeted by a glaring typographical error: it referred to “my husband [my name]” instead of “my wife [her name]” — a basic and embarrassing mistake. It was evident the documents had been hastily copied and pasted without proper proofreading. Given their fees, this is unacceptable.

I learned that the solicitor handling our case had left the firm. It appears there was no handover or case continuity in place — a basic procedural failure that should not occur in any professional practice.

I’ve had previous dealings with Humphries Kirk and HK Law — not all satisfactory, and I know I'm not alone. A friend’s horror story about HK Law's mishandling of a probate case springs to mind.

Thankfully, my wife and I are still alive, so we avoided the prospect of dying intestate. Personally, I would avoid this firm.

EDIT. I was informed that a member of staff had left, which had contributed to the issues. However, once HKlaw were made aware of the situation, they responded promptly, issued a full apology, and resolved the matter to my satisfaction.

The legal representative we dealt with was polite, and helpful. We received very clear advice and always very promptly. We have not always experienced this with other firms.