Absolutely amazing company with quality products at prices are hard to beat. The descriptions are detailed and accurate, everything I ordered was exactly as described, delivered on time by Royal Mail... Ver mais
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Veja o que dizem as avaliações
Ordered victoria secret bombshell lipgloss and the parcel was stolen. Did not receive any reimbursement from hogies. The Consumer Rights Act 2015 states that the seller is responsible for missing item... Ver mais
A empresa respondeu
I needed a gift and realised that the same perfume I intended to buy brand new was available at Hogies at great discount. The set arrived in perfect condition with all packaging and extras. I'm very h... Ver mais
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I am over the moon with service and quality of the product. I have ordered wrong perfume and ask through email to cancel my order due to mistake, it was cancel right away and refunded immidietly. Th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Shop top branded beauty, fragrances, watches, jewellery, sunglasses, bath & body, gift sets & more at discounted prices. Free 48 hour tracked UK delivery.
Informações de contato
Units C5 & C6F, Nup End Business Centre,, SG3 6QJ, Old Knebworth, Reino Unido
- 01438 821078
- info@hogiesonline.co.uk
- hogiesonline.co.uk
4,0
Muito Bom
416 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great oder & very very good service
Great oder & very very good service, perfect
10 de junho de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you so much for leaving a 5 star review!
We are so pleased to hear you are happy with our service.
We look forward to assisting you again soon!
Kind regards,
The Hogies team
Ordered 2 bottles of Chanel allure…
Ordered 2 bottles of Chanel allure homme sport extreme for a fantastic discounted price and what was even better they were the older batches that are a lot stronger and better performing 💪 really happy with the order 😊
6 de junho de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello
Thank you for taking the time to leave your 5* review, and for your lovely comments.
We are very pleased to hear that you are happy with the Chanel Allure homme sport and with our service.
We look forward to assisting you again soon.
Kind Regards
From The Hogies Team
Super Happy
Super Happy, I bought cosmetics for delivery to Australia, arrived in 5 working days, amazingly quick delivery, can't recommend more highly. Very good tracking of parcel too.
6 de maio de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello
Thank you for taking the time to leave your 5 star review.
We are delighted to hear that you are happy with our service.
We look forward to assisting you again soon.
Kind Regards
The Hogies team
Fantastic !
Fantastic !! Best price ever and fast free delivery.. 100% will use again… Thanks
30 de abril de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hi
Many thanks for your 5* review.
We are delighted to hear that you will be shopping with us again, thank you for choosing to shop with Hogies.
We are a small family run business and really appreciate all our customers, and their feedback.
Thank you
From The Hogies Team
Fast Shipping, Authentic Products – A Fantastic Beauty Shopping Experience!
I recently ordered Shiseido lipsticks from Hogies through Cosmetify, and I’m extremely impressed with the entire experience. The seller was professional, the products arrived quickly and very well packaged, and the lipsticks were 100% authentic and in perfect condition.
29 de abril de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hi
Thanks for taking the time to leave your 5* review, and for your lovely comments.
We are very pleased to hear that you are happy with your Shiseido lipstick and our service.
We look forward to looking after you again soon.
Thank you
From The Hogies Team
Genuine, authentic and fair! No complaints
Came across Hogies when I was looking for a new Amouage fragrance. Their prices were competitive and they were very honest on their websites - they list items that come unboxed or in blemished package so you know what you’re getting and they don’t try to hide it like some retailers would. They also reflect this in the price so you’re getting a fair deal. Their products are completely genuine, have bought three expensive perfumes from them twice now. Purely authentic. The Amouage was the biggest shock to me because I got it for half the RRP, what a steal for the perfume! Came in perfect condition and a real powerhouse of a scent!
The packaging and shipping was excellent. They dispatch pretty quickly. And you even get a nice chocolate treat with the order. Hope that they can continue expanding their range of perfumes so I can purchase from them more often.
14 de março de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hi
Thank you so much for your 5* review and lovely comments.
We do try and be honest and transparent with our customers, particularly how we describe products.
We are pleased that you are happy with our prices and service, we get new products arriving all the time so keep an eye out for other fragrances that you may like.
Many thanks
From The Hogies Team
First time Hogies purchaser...
First time Hogies purchaser...
...found my favourite lipstick for a brilliant price, arrived no problems, even contained a free gift!
I'll be back!
24 de abril de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hi
Thank you very much for your lovely 5* review and for sharing your shopping experience.
We are really pleased that you are another happy Hogies customer.
Thank you for choosing to shop with us, we do appreciate it.
From The Hogies team
Perfect
This was my first time buying from hogies online and I was not disappointed. I ordered Jean Paul scandal and I have to say I’m so impressed! The order came the very next day and although I brought it cheaper because there was no box to it, it was perfectly packaged in a lovely black box with shredded paper and a cute little card in it. 100% will be purchasing again as it was so much cheaper and the box only goes in the bin anyway. Thank you. 1000/10 🤍
5 de março de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello Emma,
Thank you so much for leaving a 5 star review!
We are so pleased to hear that you are happy with our service, the delivery was quick and our competitive prices!
We look forward to assisting you again soon!
Kind regards,
The Hogies team
Wrong item was sent out but fast…
Wrong item was sent out but fast response and sent pre paid label for me to send back and got a quick refund
3 de março de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you for leaving your review.
We are sorry to hear you received the wrong item. We are pleased that the issue was resolved quickly.
We hope to assist you again soon.
Kind Regards
Hogies Customer Service team
Genuine products with great prices
Bought 5 Estée Lauder lipsticks with only half of the normal price. Really happy with the products and delivery service!
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello Maggie,
Thank you for leaving your 5 star review!
We are so pleased you are happy with the products and delivery service at Hogies!
We hope to welcome you again!
Kind regards,
The Hogies Team
Excellent company
Excellent company I only buy my makeup from Hogies now it’s always a quick delivery and good prices , they always include some little heart chocolates which they don’t have to do :)
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello Samantha,
Thank you so much for leaving a 5 star review!
We are so pleased to hear you are happy with our service, the delivery was quick and our competitive prices!
We hope you enjoyed the little chocolate treats as much as we do!
We look forward to assisting you again soon!
Kind regards,
The Hogies team
First time shopping here & it was a…
First time shopping here & it was a good experience. The website is user friendly with reasonable deals on fragrances. Order was swiftly delivered in same condition as advertised. In my case this was a damaged box but perfume itself in new condition. Lovely complimentary extra and all round personable customer service. I would shop here again.
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you so much for sharing your feedback!
We are so glad to hear that your first shopping experience with us was a positive one.
We sincerely apologise for the box being damaged during delivery, but we are happy to know that the fragrance itself arrived in perfect condition.
We are also glad you appreciated the complimentary extra and our customer service! Your support means a lot to us, and we look forward to welcoming you back for your next purchase.
Kind regards,
The Hogies Team
Fantastic service
Fantastic service! The website is easy to navigate, and my order was processed quickly. I received my items in no time, and everything was exactly as described. Highly recommend for their efficiency and great customer support. Thank you!
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello Sara,
Thank you for your lovely review.
We are thrilled to hear that you had a great experience with our service. Your recommendation means a lot to us, thank you again for choosing us!
We look forward to serving you again soon.
Kind regards,
The Hogies Team
Sent me items over 6 years out of date
Sent me over 6 beauty item very very out of date some over 6 years old , possibly given a lot more as items were used or gifted unknowingly they were out of date emailed them about this they told me to send the items back , I’ve sent them back they’re now ignoring me and I haven’t received an explanation why so many of the items were that out of date and no refund , will never use this company again , and I would recommend anyone buying from them they check the dates ! And batch codes
11 de fevereiro de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello Hannah,
Thank you for sharing your feedback.
We sincerely apologise for the experience you have had with our products and the lack of communication since you returned the items. This is not the level of service we strive to provide, and we fully understand your frustration.
Whilst there is no expiry date on products, they do have a suggested shelf life. The batch code will provide you with the production date of the item, rather than the expiry date. Some products have an average shelf life of around 5 years.
We can see our Customer Service team have contacted you and helped resolve this issue.
We will ensure to pass your concerns regarding product quality and expiration dates onto our team.
We deeply regret that we did not meet your expectations this time, and we appreciate your patience whilst our team investigated this issue.
Kind regards,
The Hogies Team
Hogies company is great!⭐️⭐️⭐️⭐️⭐️
I saw this company on ebay.co.uk at first. I've subscribed with this company and been getting loads of good deals from them. Also i've registered myself on HogiesOnline site recently and got a nice welcome discount for my first purchase. I've made an orders on ebay and on HogiesOnline site, because they've offered a great choice of perfumes for a very reasonable prices. The delivery was super-fast. Got my orders within 48 hours. All parcels were very well and securely packed. And the perfumes were 100% authentic. I'm wishing a huge luck to Hogies company with their busines. Thank you, guys, for being with us. Lots of luck to you!❤️❤️❤️
2 de fevereiro de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello Yuliya,
Thank you for such a wonderful review!
We are thrilled to hear you are happy with our competitive deals on our sites! We are pleased you found our selection of perfumes to be great and our delivery fast and secure.
We truly appreciate your support, and we look forward to assisting you again!
Kind regards,
The Hogies Team
Beautifully packaged and a great price.
My perfume was the cheapest I found and was described as ‘unboxed’. However it arrived 3 days after ordering by Royal Mail and it was wrapped beautifully in a gorgeous box. It was wrapped in tissue paper with a lovely sticker to keep it closed. Lots of packing around it to keep it safe. You could certainly give it as a gift to someone. It had 2 little chocolates with it as well. I will certainly look at Hogies before anywhere else when I want some perfume again.
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello Kathryn,
Thank you so much for your wonderful review!
We are thrilled to hear that you were pleased with the packaging and the little extras we included.
We take great pride in making sure every order feels special!
Your support means a lot to us, and we hope to assist you again soon!
Best wishes,
The Hogies Team
Great company to deal either way- highly recommended!
I have used Hogies several times now and each time have had great products at great prices. Goods are as described (sometimes blemished boxes but that’s fine for me if I know). Customer service is courteous and delivery prompt. Highly recommended and will definitely use again!
27 de janeiro de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello Kathryn,
Thank you so much for leaving such a wonderful review.
It is a pleasure to receive this feedback from our loyal customers and you are happy with our Customer Service!
And thank you for your continued loyalty, we look forward to welcoming you back soon!
Kind regards,
The Hogies Team
STAY AWAY
STAY AWAY! This shop sells items you couldn't find anywhere else to draw you into their online shop. They actually don't have the items available and only deliver the extras you bought that come damaged (basically garbage). Took 10 days to arrive as well.
I just realized you charged me £40.99 and you don't even have the product. Unbelievable!
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello Seth,
We are so sorry to see you have had a negative experience shopping with us.
We can see our Customer Service team have contacted you to help resolve the issue, and a full refund was provided for the item that was unfortunately found to be out of stock.
We can assure you, all of our items are in stock and ready to be sent however we are sorry we have failed on this occasion. We have passed this feedback onto our team, to prevent this from happening again.
We apologised for any inconvenience caused.
Kind regards,
The Hogies Team
Disappointing Experience – Damaged Luxury Items & Poor Customer Service
I ordered luxury beauty products from Hogies, but some arrived damaged and in unacceptable condition which wasn’t listed in the product description (I am aware they sometimes list blemished boxes but I bought two items that didn’t have this disclaimer but arrived damaged anyway) — including a dirty sponge, a torn and bashed box with red makeup marks inside. It looked like the product had been opened previously.
Their customer service response was generic and dismissive, I assumed I wouldn’t be able to return the products due to hygiene reasons since I had opened them, but they just sent me a Royal Mail return link as a response and a generic apology.
I am concerned due to them asking me to return an opened makeup product they may be selling their returns, further supported by the state my products arrived in.
I had asked for a partial refund for the damage which was ignored.
Given the poor quality control and lackluster customer service, I won’t be shopping here again.
If you’re considering purchasing from them, be aware that damaged items may not be disclosed and support is unhelpful.
29 de janeiro de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you for sharing your feedback with us, and I sincerely apologise for the condition in which your products arrived. We can assure you we aim to resolve this as soon as possible and we take your concerns seriously.
We can assure you, and all our customers, we would never resell any products that are in an unsaleable condition. We reflect this in our strict returns policy on our website.
We want to assure we only provide products in pristine condition and not in the way you have received them in this instance. In cases where items are received in a damaged or unsatisfactory condition, as in your situation, we kindly request to return the products, as part of our commitment to delivery high-quality products at affordable prices.
Our customer service team have contacted you regarding this issue, and we will do everything we can to make this right.
We apologise for any inconvenience caused.
Kind regards,
The Hogies Team
Excellent company
Hogies offer a very wide range of discounted beauty and clothing designer brands. Delivery is prompt with lots of updates. I will definitely buy from them again.
18 de dezembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Celia,
Thank you for your lovely five star review!
Customer satisfaction is extremely important to us and it is so nice to see you have taken the time to leave such a positive review!
We hope to assist you again soon!
Kind regards,
The Hogies Team
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