Absolutely amazing company with quality products at prices are hard to beat. The descriptions are detailed and accurate, everything I ordered was exactly as described, delivered on time by Royal Mail... Ver mais
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Veja o que dizem as avaliações
Ordered victoria secret bombshell lipgloss and the parcel was stolen. Did not receive any reimbursement from hogies. The Consumer Rights Act 2015 states that the seller is responsible for missing item... Ver mais
A empresa respondeu
I needed a gift and realised that the same perfume I intended to buy brand new was available at Hogies at great discount. The set arrived in perfect condition with all packaging and extras. I'm very h... Ver mais
A empresa respondeu
I am over the moon with service and quality of the product. I have ordered wrong perfume and ask through email to cancel my order due to mistake, it was cancel right away and refunded immidietly. Th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Shop top branded beauty, fragrances, watches, jewellery, sunglasses, bath & body, gift sets & more at discounted prices. Free 48 hour tracked UK delivery.
Informações de contato
Units C5 & C6F, Nup End Business Centre,, SG3 6QJ, Old Knebworth, Reino Unido
- 01438 821078
- info@hogiesonline.co.uk
- hogiesonline.co.uk
4,0
Muito Bom
416 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My shopping experience has always been…
My shopping experience has always been very pleasant with your company , specially the sweet and very responsive customer care team, thank you !
19 de outubro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Kaushalya,
Thank you for leaving such a lovely review!
We are thrilled to hear you had such a pleasant shopping experience with us, and our customer care team were helpful!
We will be sure to pass along your compliments to the team!
We look forward to assisting you again soon!
Best wishes,
The Hogies Team
Outstanding company
Have ordered several items and all arrived in great time and had no issues. Received yet another order and unfortunately there was a small manufacturing issue. I emailed and received an extremely quick and very helpful reply. My issue was dealt with immediately and sincere apologies were made. I can only say well done to this small family business. They have been nothing but professional, helpful, supportive and genuinely care about their customers. I wish there were more businesses like them. Well done to them all. Not only do they offer a great choice, great prices and overall great service, their customer service is excellent.
9 de janeiro de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello Edward,
Thank you for taking the time to leave such a wonderful review.
We are really glad to hear that we were able to resolve your issue quickly.
We truly appreciate your support and feedback, it means a lot to us as a small business.
We are so pleased our customer service have made a positive impact. Thanks again for your loyalty, and we look forward to serving you again soon!
Best wishes,
The Hogies Team
Quick delivery
Quick delivery .
Lovely bracelet .
And a thoughtful little thankyou chocolates .
Will Def use this shop again xx
6 de janeiro de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello Andrea,
Thank you for taking the time to leave your review.
We are so pleased to hear you are happy with the product you ordered, our service and our little complimentary chocolates!
We look forward to assisting you again!
Best wishes,
The Hogies Team
Absolutely brilliant service at…
Absolutely brilliant service at unbeatable price. I purchased a premium perfume which was discounted, then further reduced due to a blemished box. It came in 2 days, and was in perfect condition. Love it! I would def recommend Hogies and will be using them again. Thankyou
30 de dezembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Sharon,
Thank you for leaving such a lovely review!
We appreciate the time taken to share your thoughts and experience about our service!
We are so pleased to hear you will continue to shop at Hogies!
Kind regards,
The Hogies Team
Amazing customer service
Amazing customer service
Ordered and came within 2 days full tracking with Royal Mail
Even sent a Thankyou little box of chocolates
Will deffo order from them again
Lovely Ralph Lauren ladies sweat top great price
26 de dezembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Debbie,
We are delighted that you are happy with your Hogies experience. Thank you so much for taking the time to share your feedback.
We look forward to assisting you again in the future.
All the best,
The Hogies Team
Amazing
Amazing, I ordered a week before Christmas and my item was shipped the same day!! Came very quick and item was in perfect condition.
Would definitely recommend and would use again in the future.
18 de dezembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you for leaving us a five star review!
We are so pleased to hear you are happy with our service and you will continue to shop with us!
We look forward to assisting you again!
Best wishes,
The Hogies Team
Competitive pricing and good reliable…
Competitive pricing and good reliable delivery for my order of Clarins products. I’m very happy with the service and will order from Hogies again.
23 de dezembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you for leaving a 5 star review!
We are so pleased you are happy with our service and would order from us again!
We hope you enjoy the Clarins product!
Best wishes,
The Hogies Team
Fantastic value/products & shipping
Fantastic value/products & shipping
I googled a Mac highlighter & hogies was the most competitive price.
Free delivery when spending £25 absolutely amazing that is,
Also the products came damage free.
Got two little free chocolates with my order.
I would highly recommend others to this brand.
14 de dezembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Jodie,
Thank you for leaving such a lovely five star review!
Our team will be so pleased to hear you would recommend us, we hope you enjoy the product you ordered from us and we hope to assist you again soon!
Best wishes,
The Hogies Team
Care and consideration
Hogies have always looked after me with much care and consideration. They are efficient,reliable and never fail to deliver their goods in record time. I am one extremely satisfied and grateful customer.Thank you.
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Mary,
Thank you for taking the time to leave a five star review!
We are so pleased to hear our team have provided an excellent service and your parcel arrived quickly.
We look forward to assisting you again soon!
Best wishes,
The Hogies Team
Best Prices on the net.
Best Prices on the net.
I have used Hogies a number of times & I would recommend them highly. Original scents at great prices with excellent service & fast delivery.
28 de novembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you for taking the time to leave your review.
We appreciate our loyal customers and we are so glad to hear you received an excellent service from our team.
We hope to assist you again soon!
Kind regards,
The Hogies Team
Incredible service
Incredible service. Very quick delivery and a lovely treat as a thank you for shopping with this lovely company. Thank you very much. Very highly recommended your website.
12 de dezembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Ruby,
Thank you for taking the time to leave such a wonderful review.
As a small family run business, customer satisfaction is highly important to us and we are so pleased to hear you are happy with our service and you would recommend our website.
We look forward to assisting you again!
Best wishes,
The Hogies Team
Excellent service
Excellent service. Placed an order with wrong delivery address. Emailed and everything was sorted out within half an hour. Good price compared to other online retailers.
14 de dezembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you for leaving your five star review.
We appreciate all our customers and to hear your issue was dealt with in a timely manner.
We look forward to assisting you again soon!
Kind regards,
The Hogies Team
Perfection - Kudos Hogies
I just received a beautiful pink box, with my perfume beautifully placed inside with wrapping and two chocolates. I was dubious because of price / no box, but this is actually presented nicer the way it has been done and think these guys are fab!
10 de dezembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Betsy,
Thank you for leaving your review!
We are so glad to hear you are happy with the product you purchased from us!
We look forward to assisting you again soon!
Kind regards,
The Hogies Team
Great item at a reasonable price
Great item at a reasonable price. Thanks so much for such an easy transaction, prompt postage and a little chocolate treat! 🥰
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Julie,
Thank you for leaving a five star review. We are so pleased to hear your amazing feedback and that you enjoyed our little chocolates!
We hope to assist you again soon!
Kind regards,
The Hogies Team
Definitely coming back to this site
I brought the Georgio Armani Si Passione perfume from Hogies and was initially worried that it would be a fake however now that I have received it I can confirm it is definitely not. I’m very happy with this website, it’s cheaper and quick too! Love love love!
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Madhiya,
Thank you for leaving a five star review. We are so glad to hear you are happy with the product you ordered from us and the service you received!
We can assure you, and all our customers, that we only buy and sell genuine products.
We hope to assist you again soon!
Have a lovely Christmas.
Kind regards,
The Hogies Team
It is easy to praise a company when…
It is easy to praise a company when everything goes right. Occasionally things go wrong and how it is handles that really separates the good from the bad companies. I had a relatively small issue, but their response was excellent, phone call the same day with options on resolution offered and taken. Well done Elise!
3 de dezembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Frank,
Thank you so much for leaving us a five star review.
We are so pleased to hear your issue was resolved swiftly with our Elise from our Customer Service Team.
Customer satisfaction is highly important to us and we are so glad to hear you are happy with our service.
We hope to assist you again soon.
Kind regards,
The Hogies Team
Sell Fakes!
I wouldn't even give 1 star. I bought a bottle of Creed Aventus from this website, which was fake! It cost me £260 and in return they offered me a 20% refund. Absolutley disgusting, they claim to be a "family run business" but are thieveing people out of money. Vile
30 de novembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Beth,
We are sorry to see you have rated us 1 star.
We would like to reassure you, and all our customers, that we only buy and sell genuine products.
We are a small, family run business. We only purchase from a handful of trusted and reliable companies that we have dealt with for many years. It is illegal in the UK to sell counterfeit goods.
Unfortunately, we are unable to offer a full refund for a product that was purchased four months ago and has been used.
This is mentioned on our website that you have 30 days to start a return. We want to ensure all customers are satisfied with their purchase therefore we advise you to contact our team immediately if you are unhappy with any product you receive from us so we can help resolve this as soon as possible.
Kind regards,
The Hogies Team
Super happy with my purchase from…
Super happy with my purchase from hogies my perfume arrived well packaged and in excellent condition. Will use again
27 de novembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Shirley,
Thank you for leaving a five star review!
We are so pleased to hear you are happy with our service and you will continue to shop with us!
We look forward to assisting you again soon!
Best wishes,
The Hogies Team
Missing item was replaced
Updated review-
I was reached out to by Hogies to fix the missing item issue I had. And I'm pleased to say, It's all sorted now. I really appreciate Hogies going out of their way to make thing's right. It seems they really do care about their customers. I'll happily continue to buy from here in future now.
Thanks again!
19 de novembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Jade,
Thank you for leaving your review.
We are so glad our team were able to help resolve the issue promptly for you. Customer satisfaction is highly important to us as a small business!
We are so glad to hear you will continue to shop with us!
We will look forward to assisting you again soon.
Kind regards,
The Hogies Team
Absolutely brilliant customer…
Absolutely brilliant customer service!!! Parcel arrived on time in perfect condition 10/10 all the way!!!!
22 de novembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you for leaving such a lovely review.
We're delighted to hear that your order arrived so quickly.
Thank you so much for your kind words about our Customer Service, your satisfaction is our top priority.
Looking forward to assisting you again soon!
Best wishes,
The Hogies Team
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