Holirays Avaliações 

51
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

5/5 without a doubt! We used Holirays to book our honeymoon and everything was perfect. Laura listened to what we wanted to do and created a brilliant itinerary. All we had to do was turn up to the ai... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A very personal and responsive service. Helping us to choose a perfect holiday. Thank you Laura. We will certainly be in touch again to book another dream holiday!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Booking with Holirays was super easy and stress free. Laura was friendly and professional and matched our needs and budget perfectly. We had a lovely holiday to Lanzarote, the location was spot on and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Laura is a breath of freah air, shes very good and fast as what she provides! She is friendly, honest and has alot of knowlegde. Ive used laura for over a year now and i will contiue to do so. I trave... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

Independent Travel Agent providing bespoke holidays around the world


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

51 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(51)

33 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

5/5 without a doubt

5/5 without a doubt! We used Holirays to book our honeymoon and everything was perfect. Laura listened to what we wanted to do and created a brilliant itinerary. All we had to do was turn up to the airport and everything else was taken care of. I would not hesitate to use Holirays again and would definitely recommend her to a friend. Thank you Laura for everything!

6 de outubro de 2026
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Resposta da Holirays

Thank you so much for the lovely review! We're so glad your honeymoon was amazing. Can't wait to book your next adventure.

Avaliado com 5 de um total de 5 estrelas

Had a wonderful holiday arranged…

Had a wonderful holiday arranged through Laura at Holirays who always makes the booking experience easy and knows exactly our requirements

9 de outubro de 2026
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Resposta da Holirays

Thank you so much for the review and your repeat business! We love booking your trips!

Avaliado com 5 de um total de 5 estrelas

A very personal and responsive service

A very personal and responsive service. Helping us to choose a perfect holiday. Thank you Laura. We will certainly be in touch again to book another dream holiday!

6 de outubro de 2026
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Resposta da Holirays

Thank you for the lovely review! Can't wait to see where you're going to go next!

Avaliado com 5 de um total de 5 estrelas

Holirays did it again…

Another amazing trip expertly organised by Holirays. Laura listens and delivers a holiday to fit our wants. Excellent and friendly communication. We are looking forward to our next holiday booked through Holirays.

13 de setembro de 2026
Avaliação não solicitada
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Resposta da Holirays

Thank you so much Jane! I'd say I'm looking forward to booking your next adventure but it's already sorted! Thank you for continuing to book through me.

Avaliado com 5 de um total de 5 estrelas

Ericeira surfing trip

I’ve booked with Laura many times, she always delivers on the brief. Great communication and helpful in planning every little detail.

27 de setembro de 2026
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Resposta da Holirays

Thank you so much Sarah! We can't wait to see where you'll go next!

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish. We booked a golf trip for a group of 16, and everything was handled seamlessly and professionally. The organisation, communication and attention to detail were excellent, making the whole process completely stress-free. Would highly recommend for anyone planning a golf trip, especially for larger groups!

22 de setembro de 2026
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Resposta da Holirays

Thanks for the kind review! We can't wait to plan your next trip!

Avaliado com 5 de um total de 5 estrelas

Laura is a breath of freah air

Laura is a breath of freah air, shes very good and fast as what she provides! She is friendly, honest and has alot of knowlegde. Ive used laura for over a year now and i will contiue to do so. I travel at least a couple of times a year and the service she provides is rapid, reliable and very fair, i trust her totally to get me places where ever that may be. I always recommend her servicesand honestly cant fault her!

27 de agosto de 2026
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Resposta da Holirays

Thanks for the lovely review Dan! We love booking your trips!

Avaliado com 5 de um total de 5 estrelas

This was our second time booking…

This was our second time booking through Holirays, and once again Laura made everything really easy.

The booking process was straightforward, and her communication is genuinely brilliant - she replies so quickly, which takes a lot of the stress out of organising a holiday.

We did have a couple of issues while we were away, and Laura was great at responding. When our airport transfer didn’t turn up, she replied immediately (even with the time difference), and we took a taxi instead. Holirays are now processing the refund.

Towards the end of our second week we had a leak in the spare room en‑suite; we contacted the villa company and kept Laura updated, and she stayed helpful throughout.

The only thing that didn’t go smoothly was the luggage storage on our final day. We had to vacate the villa by 10am but our flight wasn’t until 6pm. The villa company had recommended a luggage locker but hadn’t made it clear to Laura that this was just a suggestion and not a confirmed booking. When we went to the location the day before, just to confirm where we needed to go, they told us no booking had been made and they were fully booked.

Laura did offer alternative ideas, but they weren’t practical, so we ended up waiting at the vacated villa on the patio for 4.5 hours with all our luggage! She did arrange a new airport transfer as the return was also booked with the original company who were a no-show which made the journey home straightforward.

Despite those hiccups, Laura’s fast, friendly communication and genuine willingness to help are exactly why we’ll be contacting her again to book our holiday for next year.

20 de agosto de 2026
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Resposta da Holirays

Thanks for the lovely review Michelle! Sorry that not everything went to plan, but we will always try our best to resolve the issues for you. Looking forward to booking the next adventure!

Avaliado com 5 de um total de 5 estrelas

An outstanding service which took the…

An outstanding service which took the hassle out of booking. Found exactly what we were looking for and will 100% be using Holirays again! Thank you!

19 de agosto de 2026
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Resposta da Holirays

Thank you so much for the lovely review Sam! So glad you all had an amazing family holiday. Looking forward to booking the next adventure!

Avaliado com 5 de um total de 5 estrelas

Just returned from a fabulous week away …

Booking with Holirays was super easy and stress free. Laura was friendly and professional and matched our needs and budget perfectly. We had a lovely holiday to Lanzarote, the location was spot on and everything was within walking distance (beaches, shops, great restaurants etc) which was perfect with two little ones in tow. We will definitely be contacting Holirays for all our future family breaks.

22 de julho de 2026
Avaliação não solicitada
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Resposta da Holirays

Thank you so much for the lovely review and so glad you had the best time! Looking forward to the next adventure!

Avaliado com 5 de um total de 5 estrelas

Last minute heaven

We honestly couldn’t have asked for a better holiday! A huge thank you to Laura at Holirays for finding us the most amazing last-minute getaway to Crete. She was incredibly helpful from start to finish, found us a fantastic price, and made the whole booking process so easy and stress-free.

We stayed at the Atlantica Kalliston Resort and Spa and it exceeded every expectation. The adults-only atmosphere made it so peaceful and relaxing, exactly what we needed. The hotel itself is absolutely beautiful, with stunning sea views, gorgeous rooms, and immaculate grounds. Every member of staff was so warm, welcoming and couldn’t do enough for us throughout our stay.

The cocktails were some of the best we’ve ever had, the breakfast was fantastic, and waking up to those incredible views every morning was unforgettable. We loved spending time by the pool, watching the sunset, and exploring nearby Chania Old Town with its beautiful harbour and wonderful restaurants. It was the perfect mix of relaxation and exploring.

If you’re looking for a luxury adults-only escape in Crete, I couldn’t recommend the Atlantica Kalliston highly enough. And if you’re booking through Holirays, definitely ask for Laura – her friendly service, attention to detail and ability to find such an incredible last-minute deal made our holiday truly special. We’ll definitely be booking with her again!

19 de julho de 2026
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Resposta da Holirays

Thank you so much for the lovely review! Glad you girls enjoyed and looking forward to booking the next one!

Avaliado com 5 de um total de 5 estrelas

Laura makes dreams come true

Laura listened to my dreams and made them come true. I recommend Laura to anyone and everyone and would never trust anyone else with my dreams

28 de julho de 2026
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Resposta da Holirays

Thank you so much for the lovely review! Here's to making more dreams come true!

Avaliado com 5 de um total de 5 estrelas

I always use Holirays but after my…

I always use Holirays but after my recent trip I realised just how much value add they really do provide. Our original flight was cancelled (after being sat on the tarmac at gatwick for 6 hours). I was really stressed and upset but Laura was incredible. She calmed me down, took charge and care of absolutely everything. She found us a totally new holiday that we could go on the very next morning, took care of checking us in, boarding passes...even updated our car parking at the airport for the additional day needed! We wouldn't have been able to book a room at Gatwick either without her as everywhere was sold out. Laura honestly turned a super stressful situation into what turned out to be an incredible trip. I genuinely wouldn't have known what to do in that situation without her - i certainly wouldn't have been able to book such a brilliant holiday for the next day! This is really where you see just how worth it it is to book with Laura and Holirays (as if I needed any more reasons!)

28 de junho de 2026
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Resposta da Holirays

Thank you so much! Just glad we got you sorted! Not for the next one....!

Avaliado com 5 de um total de 5 estrelas

We could not have asked for any more…

We could not have asked for any more from Laura and Holirays - myself and my girlfriend had the most amazing holiday in Mykonos, and every detail and touch from Laura made it perfect. The hotel, the destination, the trips/restaurants recommendation, everything was a dream.

I’ll also add l, that the original holiday which we booked was cancelled whilst we was sat on the plane, due to storms, I did not know what to do or where to turn, I messaged Laura, and she was already working everything for us, at a time of desperation, I could not have asked for anyone else to rely on, everything resolved and a whole new holiday booked the same day.

I couldn’t be more grateful or thankful, I’ll only be booking our trips through Laura now x

8 de julho de 2026
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Resposta da Holirays

Thank you so much for the lovely review - I'm just so glad we managed to get you on holiday! Now for the next one....!

Avaliado com 5 de um total de 5 estrelas

The holiday was exactly what we asked for

The holiday was exactly what we requested - fantastic apartment, great location, the exact flights we needed, great price range. All ran like clockwork. Thank you!

28 de junho de 2026
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Resposta da Holirays

Thanks for the lovely review Chris! So glad you and the family had a great trip!

Avaliado com 5 de um total de 5 estrelas

Amazing

Amazing
First time using holirays and for sure will be using again in the future. Great communication helped me find the perfect holiday for this years summer, for a great price and everything I asked for and more.

Highly recommend, great deals thanks

3 de julho de 2026
Avaliação não solicitada
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Resposta da Holirays

Thank you so much for the kind review Ethan! We are so glad you had a great time and look forward to booking the next one!

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish. They made sorting our holiday completely stress free, kept us updated throughout, and found us a great deal. Would definitely use them again and highly recommend!

25 de maio de 2026
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Resposta da Holirays

Thank you so much for the review! Looking forward to booking your next trip!

Avaliado com 5 de um total de 5 estrelas

10/10 experience

10/10 experience! Laura was amazing and so helpful in planning our trip to Mexico! She couldn't do enough for us.
Very quick responses and made everything super smooth for us.
Thank you so much

12 de maio de 2026
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Resposta da Holirays

Thanks so much for the lovely review Bethan! We can't wait to organise your next adventure! x

Avaliado com 5 de um total de 5 estrelas

Perfect holiday in Mykonos

Laura provided an excellent personalised service and helped us find the perfect hotel for our recent holiday in Mykonos. We would highly recommend booking with Holirays.

14 de maio de 2026
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Resposta da Holirays

Thank you so much for the kind review! We can't wait to book your next adventure!

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