Over the years I have become addicted to Holsper! I purchased the mandarin one a few weeks ago. Absolutely gorgeous with the blanket to break up the very orange cover. The only problem I had was abo... Ver mais
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Veja o que dizem as avaliações
Expensive but great quality! Arrived quickly and well packaged. Great colour, deep and rich, and really soft; this should get even better once washed a couple of times! I like the zipped opening alo... Ver mais
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Holsper website is easy to use, delivery really quick. Bedding is luxurious, so soft and very well made. It’s brilliant, it’s a dream to sleep on, washes well, makes my laundry days easier, high qua... Ver mais
A empresa respondeu
I ordered the Holsper Blue Birds King Size duvet set: fitted sheet, duvet cover, 2 pillowcases. The order form made it easy to add 2 extra pillowcases and made it clear what was being charged. Two da... Ver mais
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Detalhes da empresa
Escrito pela empresa
Luxury bedding designed for ultimate comfort and style. Explore Holsper's wide range of premium fabrics, prints, and designs, loved by thousands
Informações de contato
Reino Unido
- info@holsper.com
- holsper.com
4,3
Excelente
827 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Marvellously pretty to start with , and the quality is really great
the duvet covers that i have purchased are a real transformation to my otherwise unremarkable bedroom .....the best thing , on all counts ....
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Holsper
Hi Mrs Leith Ross,
Reading your review truly made our day — thank you so much for taking the time to share such lovely feedback. Knowing they’ve made such a difference to your room means the world to us.
Thank you for your support — we hope you continue to enjoy your transformed space for many cosy nights to come.
Warmest wishes,
Holsper Team
Expensive .. but worth every penny!
Excellent customer service , instant replies, relevant, issue solving , courteous …rare!
Product is class , exactly as in the photograph on website.. rare!
Quality is of matching class and elegance . I normally only opt for 1000 count in Egyptian cotton from past experience , my only hesitation was the duvet was 600 thread count . It did not disappoint , the quality and silky satiny luscious fabric is divine . They ‘re just in the wash for first time so I cannot judge as yet after wash status , but the quality tells me they will wash just fine . Cannot wait until next purchase !
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Holsper
Hi Karen,
Thank you so much for such a thoughtful and detailed review — it really means a lot to us.
We’re confident it’ll wash beautifully, and we can’t wait to welcome you back for your next purchase 😊
Best regards,
Holsper
Amazing service and beautiful bedding
Amazing service and beautiful bedding - thank you!
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Holsper
Hi Carol,
Thank you so much for your lovely feedback. It truly means a lot to us.
Enjoy your new set and thanks again for choosing us.
Best regards,
Holsper team
Gorgeous bedding beautifully packaged
Gorgeous bedding beautifully packaged. Looks & feels fabulous
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Holsper
Hi Ingrid,
Thanks a lot for your lovely feedback!
Best regards,
Holsper Team
QUESTION
Not a review, but a question - if 7 out of 7 reviews give ONE star, how is the average 2.3 stars? (Shown on the Holsper Trustpilot front page
17 de janeiro de 2026
Avaliação não solicitada
Resposta da Holsper
Hi Jill,
Hi, it looks like you may have come across the wrong or an outdated review page.
Our Trustpilot profile currently has a score of 4.3 out of 5, based on more than 810 reviews, and all of those reviews are publicly available to read on our Trustpilot page.
We’re therefore a little confused and honestly quite disappointed to receive a 1-star review from someone who hasn’t actually purchased or used a Holsper product. We completely welcome genuine feedback from our customers, whether it’s positive or negative, but a 1-star rating based only on a question about a review score doesn’t really reflect an experience with our company or products.
We hope that clears things up.
Warm regards,
Holsper Team
Beautiful fabric and colours
Beautiful fabric and colours. Quality bedding.
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Eileen,
Thank you so much for your kind words.
It means a lot to us and we hope you continue to enjoy your bedding for a long time.
Best regards,
Holsper
We absolutely love this set
We absolutely love this set! It brightens up our bedroom and gives it such a tropical vibe. Thank you for offering such a luxurious and beautiful set.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Holsper
Hi Virginia,
Thank you so much for your lovely feedback. That’s exactly the feeling we hope to create. It truly means a lot to us that you’re enjoying both the look and the luxurious feel.
Warm regards,
The Holsper Team
Excellent quality and quick delivery…
Excellent quality and quick delivery time
28 de dezembro de 2025
Avaliação não solicitada
Resposta da Holsper
Thank you so much for your support Diane!
We love the materials used in your…
We love the materials used in your bedding (duvets, sheets and pillow cases) but am a bit disappointed in the 'looseness' of the fitted sheets for both the ones I have received so far (Golden Birds and Golden Leaves).
Our mattress is a super king, as are the fitted sheets but they aren't a snug fit. It's either that the elastic isn't strong enough to keep the sheets in place, or there is a little too much material. I think it is the former. Otherwise, we like Holsper bedding.
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Holsper
Hi Anne,
Thank you so much for taking the time to share such thoughtful feedback. We’re really pleased to hear that you love the materials and overall quality of our duvets, sheets, and pillowcases, and we truly appreciate your honesty regarding the fitted sheets.
When it comes to the fit of fitted sheets, the depth and structure of the mattress play a very important role. Even when the mattress size is correct, differences in mattress depth, toppers, or overall construction can affect how snug the sheet feels. That said, we absolutely want to make sure everything is as it should be and that you’re fully happy with your bedding.
Please do get in touch with us at info@holsper.com, and we’ll be more than happy to look into your case in detail and check that everything is correct for your mattress.
Thank you again for choosing Holsper and for your kind words overall. We truly value your feedback and the opportunity to help.
Warm regards,
Holsper
Beautiful bedding and exceptional…
Beautiful bedding and exceptional customer service
28 de dezembro de 2025
Avaliação não solicitada
Resposta da Holsper
Hi,
Thank you so much 😊
We’re really happy to hear you love the bedding and had a great experience with our customer service. Your support truly means a lot to us .
Warm regards,
Holsper
Excellent customer service
A true gauge of a companies customer service level is usually when things go wrong or there's an issue. My original Duvet set had a flaw and as soon as I mentioned this to the team at Holsper they really did go above and beyond. I am truly impressed. Clearly having an issue is rare, the duvet is just gorgeous but having this level of customer service is also rare and I want to acknowledge that. Thank you to the team at Holsper you set a very high example of how service should be.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Saski,
Thank you for taking the time to share such thoughtful feedback.
We truly appreciate your kind words and are pleased we were able to resolve the issue promptly. While problems are rare, standing behind our products and supporting our customers is always a priority for us. Your recognition means a great deal to the entire team.
Warm regards,
Holsper
The bedlinen and quality are excellent.
The bedlinen design and quality are excellent and we are really satisfied with our purchase.
I would say though that the pillow cases aren’t very big and if you like a thick / deep pillow you would struggle with these pillow cases!
There was some considerable delay in getting delivery of the goods too. This is something that I feel needs improving.
21 de dezembro de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Mrs Catherine,
Thank you so much for taking the time to share this with us. We’re really happy to hear you love the design and overall quality of the bedding 🤍
We appreciate the note about the pillowcases — we understand thicker or deeper pillows can be a tighter fit, and your feedback is genuinely helpful for us going forward. We’re also sorry about the delivery delay. We know how frustrating that can be, and it’s something we’re actively working to improve, during busy period like this one, Black Friday and Christmas period.
Thanks again for your honesty and for choosing Holsper.
Warm regards,
Holsper
Beautiful printed design on sumptuous…
Beautiful printed design on sumptuous high-thread count cotton makes for a stylish and very comfortable bedding set.
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Holsper
Hi there,
Thank you so much for taking the time to leave such a lovely review.
It’s great to hear the bedding has brought both comfort and a touch of style to your space — that’s exactly what we aim for.
Wishing you many cosy nights ahead, and we truly appreciate your support.
Warm regards,
Holsper
Very slow delivery
I still have not received my order. It’s been many weeks now, and I am disappointed at how slow it has been .
14 de dezembro de 2025
Avaliação não solicitada
Resposta da Holsper
Hi ,
We’re really sorry to hear about the delay and completely understand how frustrating this can be.
The recent Black Friday period has been extremely busy, and unfortunately some delays can occur while parcels are in transit, as delivery companies are operating at very high volumes. We are actively following up and pushing our couriers to prioritise and deliver orders as quickly as possible.
Please also note that most of our products are made on demand. This means they usually take 1–5 business days to be prepared before shipping.
For reference, our estimated delivery timeframes are:
- UK orders: approximately 12 business days in total
- USA, Canada, Australia, Europe and international orders: up to 15 business days in total
We truly appreciate your patience and your kind words about our bedding quality. If you’d like us to check the status of your specific order, please don’t hesitate to contact us directly and we’ll be happy to assist.
Kind regards,
Holsper Team
Great fabric and color
Great fabric and color! But delivered to wrong door! But I got it!!
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Janine,
Thank you so much for your review — we’re really happy you loved the fabric and colour.
We’re sorry it was delivered to the wrong door, but glad you managed to get it in the end.
If anything like this happens again, please message us and we’ll help straight away.
Kind regards,
Holsper
I still have not received my order…
I still have not received my order delivery if awful compared with other companies , I love the bedding which I have previously ordered and that also took too long in delivering
28 de novembro de 2025
Avaliação não solicitada
Resposta da Holsper
Hi there,
Thank you for taking the time to share your feedback. We’re really sorry to hear about the delay and completely understand how frustrating this can be, especially when you’ve experienced longer delivery times before.
The recent Black Friday period has been extremely busy, and unfortunately some delays can occur while parcels are in transit, as delivery companies are operating at very high volumes. We are actively following up and pushing our couriers to prioritise and deliver orders as quickly as possible.
Please also note that most of our products are made on demand. This means they usually take 1–5 business days to be prepared before shipping. This approach allows us to reduce waste and support a more sustainable, eco-friendly production process.
For reference, our estimated delivery timeframes are:
- UK orders: approximately 12 business days in total
- USA, Canada, Australia, Europe and international orders: up to 15 business days in total
We truly appreciate your patience and your kind words about our bedding quality. If you’d like us to check the status of your specific order, please don’t hesitate to contact us directly and we’ll be happy to assist.
Kind regards,
Holsper
Fantastic quality
Fantastic quality. Looks amazing. Customer service excellent. So happy with quality have also got one for my son
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Joanne,
Thank you so much for your kind words.
It means a lot that you’ve even picked one up for your son as well — hope he loves it just as much.
Warmly,
Holsper
An awesome product couldn’t be happier
An awesome product couldn’t be happier. I will be buying more.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Paul,
Thank you for leaving such a great review.
If you ever need help choosing the next set, just drop us a message.
Best,
Holsper
This is my second order
This is my second order. Absolutely beautiful. I love this bedding. Also came with a offer of a free blanket. Excellent quality xx
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Holsper
Hello Janette,
Thank you so much for coming back to us for a second purchase — it honestly means a lot.
We’re really happy everything arrived as expected and that you’re enjoying the quality, and I hope the complimentary blanket was a lovely extra too.
Kind regards,
Holsper
Misleading product and disappointing quality
I ordered a bedding set advertised as 1000TC Egyptian cotton in a sateen weave, but what arrived was nothing like the product shown or described.
The fabric is rough, warm, and completely lacks the smooth, soft feel you’d expect from genuine sateen. Even my older 500TC Dorma bedding is far superior in both texture and finish.
The colour was also totally different from the photos — much darker and with no sheen at all.
I even took close‑up photos of the weave, and it’s clear the fabric isn’t sateen as advertised. It looks and feels like a basic, lower‑quality weave.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Holsper
Hello Dave,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that the set did not meet your expectations and appreciate the opportunity to respond transparently.
All of our bedding is produced using 100% Egyptian cotton made from long-staple fibres and woven in a sateen construction. We have worked with the same premium manufacturers for many years and carry out regular quality checks to ensure consistency with the specifications shown on our website. Comparisons with other brands can vary, as different manufacturers may use different yarns, weaving techniques, and finishing processes, even when similar thread counts are stated.
Regarding colour and finish, we do our best to represent our products as accurately as possible, though slight variations can occasionally occur due to lighting, screens, or production batches. That said, we take any concerns about noticeable differences very seriously.
Your feedback is unexpected, and we would genuinely like to review this in detail. We have invited you to contact our support team and share the photos you mentioned of the fabric and weave. If there is any issue identified on our side, we will of course take full responsibility and offer an appropriate resolution, whether that is a replacement or a refund.
Quality and transparency are extremely important to us, and we are always happy to investigate concerns thoroughly to ensure our products meet the standards described.
Kind regards,
The Holsper Team
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