I had a problem with my order. The owner called me and went above and beyond to make sure things were resolved in a way that I was left happy. I’ve since recommended HomeArama to my friends and family... Ver mais
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Veja o que dizem as avaliações
I ordered an item from here which was severely delayed due to the issues in the strait of Hormuz. As soon as there was an issue, Homearama called me (!) and followed up with personal emails from a rea... Ver mais
A empresa respondeu
Great independent business. A business that you can actually contact by telephone! Quick delivery and products were exactly as described. Highly recommended.
A empresa respondeu
I ordered a Hachiman Cestino laundry basket early September and after delays with stock replenishment it was received today. I am glad that I did not cancel my order given the long delay as it is exce... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
homeArama | FREE STANDARD UK Delivery | Gifts & Homewares With A Difference | Official Stockist Elephant Parade & Pappelina
Informações de contato
OX18 2AN, Bampton, Reino Unido
- homearama.co.uk
4,7
Excelente
383 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service
I ordered 2 very expensive lap trays. I wanted cushioned trays with no groves for dirt to collect. They are walnut and on both trays one corner was damaged in transit. Homearama quickly accepted that the trays were damaged, even though left their warehouse new. Replacements had to be ordered but were sent out as soon as they were available. Great product, love the trays, worth the money and great customer service.
1 de março de 2025
Avaliação não solicitada
Resposta da homeArama
Hi Diane
We're so happy the trays finally made it! Every Bosign LapTray is carefully hand-checked before we send it out to make sure the top surface is perfect. That’s why it’s really frustrating when damage happens during delivery, even though we wrap them extra well to keep them safe!
These trays are fantastic and built to last, so we hope they’ll be useful to you for years. Just wipe the top with a soft, damp cloth being careful not to scratch it, and if the cushion cover needs a refresh, you can easily remove it and throw it in the washing machine at 30 degrees.
We look forward to seeing you again soon
Kindest regards
Caroline & Michele - The homeArama Webshop Team
Selling items that they do not have
I ordered a small item that should have arrived within a fortnight. It took over 2 months. They are selling drop ship, but do not make this clear on their website.
4 de fevereiro de 2025
Resposta da homeArama
Hi Cherie
I can fully understand your frustration but I can assure you we are not selling Dropship we do hold considerable stock in our Bampton Oxford warehouse. I am truly sorry for the ridiculous delay in your particular items arriving. We were unaware that the Danish Distributor (who stocks for all of Europe & the UK) had, in December, sold their business to a German company. This resulted in delays of stock transference, repricing and then supplying. We have worked with Hachiman for many years now and this was completely unexpected and delayed all our orders.
Again I apologise and hope the Storage Boxes purchased meet expectations.
Kindest regards
Mike
Mike McLintock - Managing Director - homeArama Ltd
Excellent doormats
28 de janeiro de 2025
Resposta da homeArama
Hi Rachel
So pleased you love your Remember doormats, they certainly make an entrance colourful and they are effective and easy to maintain too! Hope you love the LapTray too, the walnut version is one of our bestsellers.
Many thanks for your support and kind feedback
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Great selection of products and service!
HomeArama had a great selection of products, with more variety than big names like John Lewis for the brand I was interested in (Bosign).
The prices were very competitive, the communication was great, and the postage etc. was all as expected.
Very happy with my purchase and service!
2 de janeiro de 2025
Resposta da homeArama
Hi Emma
Thank you so much for your wonderful comments! As an independent retailer, we put a lot of effort into carefully choosing great brands and offering a wide selection for our customers. We're thrilled you found us and had a great experience!
We hope the Bosign LapTray meets all your expectations. Just a quick tip: the cover is easy to remove and can be machine washed at 30°C, while the top is best cleaned by simply wiping with a soft, damp cloth.
We can't wait to welcome you back again soon!
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Great service
Great service!
Item arrived swiftly.
HomeArama are extremely pleasant to deal with.
Will definitely shop here again
23 de dezembro de 2024
Resposta da homeArama
Hi Sharon
Thanks so much for the big heads up, comments like these always make us smile, especially on grey, damp, winter days!! Hoping the Relaxounds Jungle Box, whether a gift or self purchase, will lift spirits on such days and look forward to seeing you back soon.
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Quite an unfriendly attitude on the…
Quite an unfriendly attitude on the phone
23 de dezembro de 2024
Resposta da homeArama
Hi Heather
Thanks so much for calling us to chat through your experience. We are more than sorry if there was confusion over the first order discount and, even worse, if we appeared grumpy or unhelpful over it. That is absolutely not our style and, as you can see from our many reviews, we pride ourselves on our friendly, human approach. Certainly we were stretched before Christmas and under stress but, even so, that would be no justification for any unfriendly attitude, please accept our apologies.
Your 10% first order discount is in hand and, as you kindly suggested, will be donated to a Cancer Charity, we will confirm details to you shortly.
Despite the above hiccup we are so pleased you love Pappelina rugs and that you will be back to see us for more!
With kindest regards
Caroline & Michele
The homeArama WebShop Team
Excellent customer service
Excellent customer service. The item I ordered online wasn't available for immediate pre-Xmas dispatch, but I was phoned within an hour of placing my order and given a list of available alternatives. Really impressive and caring customer service.
19 de dezembro de 2024
Resposta da homeArama
Hi Mark
In the Christmas/New Year rush we have only just realised we missed replying to you. We are so sorry and want to thank you for your kind words, we really do strive to maintain a high standard of customer service :-). We hope your Elephant Parade replica has found a loving home!!
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Resposta da homeArama
Hi Peter
Many thanks for the thumbs up, greatly appreciated and we certainly look forward to welcoming you back, we will be launching new Elephant designs soon!
Remember to ensure the Elephant is always placed facing the door or window thus ensuring good luck and fortune is bought into the home.
With kindest regards
Caroline and Michele
The homeArama Webshop Team
First time using homeArama and was very…
First time using homeArama and was very impressed with the service received.
Clear description of product on website
Competitive price
Delivery made on promised date
Good communication from vendor throughout
Will use again!
23 de dezembro de 2024
Avaliação não solicitada
Resposta da homeArama
Hi Greg
Wow, many thanks for such a glowing review, testimonials like these really do make our day. We're not sure what you product but glad whatever it was matched your expectations :-).
Have a great Christmas and New Year
Kindest regards
Caroline & Michele
The homeArama Webshop Team
High quality
High quality, well designed items at really competitive prices. Dispatched immediately. Very impressive!
Jayne Grant
28 de novembro de 2024
Resposta da homeArama
Hi Jayne
Many thanks for the compliments and pleased you grabbed a few Spring Copenhagen bargains, it's a great range, high quality and beautiful design.
We still have stock of some lines left if you fancy a return visit one day soon!!!
Have a great Christmas and New Year
Kindest regards
Caroline & Michele
The homeArama Team
Resposta da homeArama
Hi Rich
Thanks! We just love to be awesome! Hope the Relaxound Zwitscherboxes work out to be awesome for you :-) and look forward to seeing you again sound.
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Great little sound box!
19 de novembro de 2024
Resposta da homeArama
Hi Karen
They are indeed "great little sound boxes" and we love them too! :-). Great to see you have now bought 2, an Oceanbox and a Lakeside, so we guess your home must be an oasis of calm! Should you ever want more we are sending you a unique 10% discount code to use on any Relaxound product.
Have a great Christmas
Kind regards
Caroline & Michele
The homeArama Webshop Team
Resposta da homeArama
Hi Andrew
So thrilled your wife loves her Elephant Parade Gold Bundle of Joy Christmas Tree Bauble. They really are lovely things and, of course, contribute to the wellbeing of wild elephants. :-).
Have a great Christmas and we hope to welcome you back in 2025!
Kind regards
Caroline & Michele
The homeArama Webshop Team
Beautiful elephant
I had been looking for decorative elephants for a while now when I suddenly stumbled upon Homerama. The product is fantastic, the price is quite competitive considering. Perfect choice for a present.
14 de novembro de 2024
Resposta da homeArama
Hi Emmanuele
We’re so happy you found us and love your Golden Clovers Elephant Replica! We work hard to keep our prices fair, especially for pieces like this that are hand-painted by talented artisans, part of a limited edition, and help support charities protecting wild elephants.
You’re absolutely right, they make amazing Christmas gifts (or gifts for any occasion)! As a thank-you, we are sending a special unique code to you for 10% off any future Elephant purchases. Feel free to share it with your friends, family, and colleagues too.
Warmest regards
Caroline & Michele
The homeArama Webshop Team
Pappalini rug
Bought this rug for the camper van.
Excellent quality and looks lovely.
Have bought a papalini rug before and they are really easy to clean and look after.
HomeArama great service, was kept informed of order as they were awaiting a delivery.
Recieved parcel in time stated.
Excellent.
31 de outubro de 2024
Resposta da homeArama
Hi Angela
What a great use! Pappelina rugs are perfect for camper vans, and any other van, as they are tough, easy to clean and can be used indoors or out. The Peg design is one of our most popular! Glad you love, happy we looked after you well and hope to see you again soon.
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Great lap treat for food or work
Great product, lovely large size and non-slip. Looks fab too!
31 de outubro de 2024
Resposta da homeArama
Hi Helen
Thanks for the great feedback and so pleased you love your Bosign Laptray. The cushion can be removed and the cover the washed at up to 30C but the top should only be wiped clean with a soft damp cloth to protect the non-slip surface. Wishing you many happy "lap" days working or enjoying a TV dinner!
Hope to see you again soon
Caroline & Michele
The homeArama Webshop Team
nice people to do business with
Very Helpful and nice people to do business with
29 de outubro de 2024
Resposta da homeArama
Hi Gerry
Whatever the weather we always try to be nice and to smile, no matter the challenge! ))) Glad we got everything sorted and we hope the drip catchers are doing their job ... catching drips!!!
Look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Team
My parcel was securely packaged and…
My parcel was securely packaged and arrived promptly. I was delighted with my purchases, especially the ceramic bowl with the three birds and the gold tree inside - it is so pretty and unique.
28 de outubro de 2024
Resposta da homeArama
Hi Sandra
We are so pleased you are happy with your purchase, the Rader range certainly has some beautiful, and unique (especially as they are hand-painted and finished), products. We too love the small bowls, they really are pretty.
We always try to pack securely without going mad and we use the best carriers we can to ensure our packages arrive undamaged and on time so glad it all went well this time. Look forward to welcoming you back soon.
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Outstanding service
Outstanding service. Kept informed throughout due to being unavailable until December. Item came in October
And was e-mailed before being dispatched.
25 de outubro de 2024
Resposta da homeArama
Hi Daniel
Thank you so much for the great feedback! Many of the bigger Elephant Parade replicas are now hand painted to order coming directly from Thailand so projecting delivery dates can often be a challenge! On this occasion the production team managed to find an early slot! Eye of the Beholder is one of our bestsellers, its a great design and remember to make sure your replica is facing a door or window to bring luck and fortune into your space.
Thanks too for supporting Elephant Parade as every replica sold generates income to help supporting Elephants in the wild.
Look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Team
Resposta da homeArama
Hi Wendy
Thank you so much for your wonderful feedback! We're thrilled to hear that the Rader Lucky Elephant met your expectations and that it arrived quickly. We look forward to seeing you again soon!
Kindest regards
Caroline & Michele
The homeArama Webshop Team
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