One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Ver mais
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One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Ver mais
A empresa respondeu
Delivery , went way past expected delivery date, this would not normally be a problem , but I needed it for extra guests staying . But the customer care excelled , they did their very best to help me... Ver mais
A empresa respondeu
Can’t fault the product but staggered delivery had us stressing ! Half came next day then 3 days waiting for the rest ! Nick was amazing though and was in constant contact rectifying the problem so al... Ver mais
A empresa respondeu
Ordered from HGD one evening as a new customer. Item was prepared and dispatched the very next day using a high quality courier, and to my (pleasant) surprise I was contacted by a human called Nick, w... Ver mais
A empresa respondeu
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Reino Unido
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Fantastic. Delivered to Northern Ireland which many other companies selling similar items wouldn't do.

Resposta da Home Garden Direct

Resposta da Home Garden Direct

Resposta da Home Garden Direct
Delivery in 3/4 days, product perfect, & extremely well packed. First class.

Resposta da Home Garden Direct
Excellent all round.good communication for the delivery.very well packaged.easy to put together.good quality.

Resposta da Home Garden Direct
We were happy with the 2seater Sofa Bed received. The size, quality and colour was perfect. The delivery was on time as stipulated and would definitely recommend buying any household items from Home Garden Direct.

Resposta da Home Garden Direct
I had to return a chair as it was damaged. Nick, was super helpful and sympathetic. The customer service was amazing. I wouldn’t hesitate to recommend this company.

Resposta da Home Garden Direct

Resposta da Home Garden Direct
Prompt delivery and easy assembly instructions

Resposta da Home Garden Direct
If only more companies could adopt this level of customer service ! Great price fast delivery excellent product AND when needed spare parts they were delivered the next day with great comms’ throughout just top class. Buy with confidence!

Resposta da Home Garden Direct
I had to get in touch with Home Garden Direct Paul who was dealing with me was just great he sorted my problem out and I would recommend this company as they were very attentive and just great to work with I am an oap and they couldn't do enough thank you so much.

Resposta da Home Garden Direct
Nice product and arrived on time. Would happily use again.

Resposta da Home Garden Direct
Great range of garden products that we were looking for. Easy to order on line, competitive prices, quick delivery. Very pleased with our garden furniture, good quality.

Resposta da Home Garden Direct
Quick delivery and easy build. Unfortunately one wrong size pillow was sent but after contacting customer services this was dealt with professionally and new cushion received within under a week.
Nick was great with correspondence and resolving the problem.
Would recommend.

Resposta da Home Garden Direct
We ordered this table and chairs after moving house. I was a little sceptical I must say after only having 60 odd trustpilot reviews, but we took the chance and I'm so glad we did.
Gorgeous chairs and table, the navy blue matches our curtains to perfection and the table is completely solid and was super easy to put together - I wish all flat pack was this easy!!!
Only downfall was the shipping, it stated 2/4 working days and it took 2 weeks, HOWEVER! Nick from Home & Garden was super helpful and went above and beyond with updates in regards to shipping and timings. I should mention we live on the Isle of Wight, so i should have known it wasn't going to be 2/4 days, totally my fault.
I would definitely not hesitate to order from this company in the future.
Thank you :)

Resposta da Home Garden Direct

Resposta da Home Garden Direct
Excellent company and great communication when one of our parcels was missing on delivery due to the delivery company. It was followed up and they phoned me to let me know all quickly and efficiently. But more importantly, the garden sofa and table is great quality. Really pleased. Will order again from here.

Resposta da Home Garden Direct
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