Home Garden Direct Avaliações 

262
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Can’t fault the product but staggered delivery had us stressing ! Half came next day then 3 days waiting for the rest ! Nick was amazing though and was in constant contact rectifying the problem so al... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I have received my egg hanging chair, and I am absolutely delighted with it. The quality is excellent, and it was very easy to assemble. It looks beautiful on my balcony and has completely transform... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am nearly 80 yrs old and was able to put it all together on my own Unfortunately I did not find the Drill bit for tightening the screws until the end of assembly.

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis
  2. Móveis de Palha
  3. Fabricante de Móveis
  4. Loja de móveis ao ar livre

Escrito pela empresa

Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

262 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(262)

126 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, good price point and delivery promptly.

27 de abril de 2026
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Mr Law,

Thank you for your feedback, very much appreciated.

Kind regards

Avaliado com 5 de um total de 5 estrelas

Really lovely selection of furniture…

Really lovely selection of furniture and all at very good prices. My order arrived quickly. The furniture was easy to assemble with good instructions. Its lovely and comfortable and looks good. A minor delivery query over courier splitting the boxes over 2 different days was easily and quickly sorted. Nick at Home Garden Direct customer services was really helpful. He promised to sort everything and call me back with details, which he did. My second box arrived next day as promised plus a follow up call from Nick to check that everything was OK. Brilliant and friendly service. Great company to do business with. Would highly recommend.

13 de abril de 2026
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Cas,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Avaliado com 5 de um total de 5 estrelas

Great price for my outdoor corner sofa…

Great price for my outdoor corner sofa ,I’ve seen the exact one advertised for double the price ! A bit fiddly in places to put together with the screw holes not aligned ,but for the price we paid can’t complain ,it looks fab in my patio area .Great communication with Home Garden Direct from ordering to being delivered .Thanks I love my purchase .

20 de abril de 2026
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Tracey,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Avaliado com 1 de um total de 5 estrelas

Beware deliverers won’t take upstairs

No indication on website or even in shipping policy that delivery guys wouldn’t take upstairs, or anything to ask for that or indicate it was required or not.

15 de abril de 2026
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Ian,

Thank you for the feedback.

The courier service provided is the standard offering that we have on the website, which is to the hallway. We can potentially arrange other delivery options which we would need to discuss in advance, due to the number of different variables.

We will look to have the website updated with this information.

Kind regards,

Avaliado com 5 de um total de 5 estrelas

Very good purchase for the price

Very good purchase for the price, and the customer service assisted us efficiently. Our furniture arrived with a wrong leg, but they resolved the problem within a few days.

30 de março de 2026
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Joaquin,

Thank you for your feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Avaliado com 5 de um total de 5 estrelas

Really lovely sofa

Really lovely sofa, quick delivery & super helpful delivery driver.

7 de abril de 2026
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi,

Thank you for your feedback, much appreciated.

Kind regards

Avaliado com 1 de um total de 5 estrelas

Extremely disappointed

Extremely disappointed. Quality very poor, too 2 hrs to put together not 60 mins as stated, seating is hard and thereforr extremely uncomfortable. Cant return as I have recycled box and they said need in original! Awful

7 de abril de 2026
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Toni,

Thank you for the feedback.

We did have a conversation on chat about this, and as discussed it does state on the website that there was assembly required. We did also agree a gesture of goodwill, which you confirmed were happy with at the time.

Kind regards,

Avaliado com 3 de um total de 5 estrelas

Not as comfortable as I had hoped. Screws missing, slippery cushions.

Screws not as on instructions only 5 of one size instead of 8 but more of the larger size which I had to use on the table as had function planned. Quite difficult to put some parts together as some screw holes difficult to line up for an 80 year old. Cushions very slippery material and do not stay upright but slide flat when not sitting on sofa. Not as comfortable as I had hoped so rather disappointed.

13 de abril de 2026
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Mrs Warner,

Thank you for the feedback and for taking my call to see if there was anything we could do for you. Apologies again for the missing parts, we can always send these out if there do happen to be any missing.

Kind regards,

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

Needed to delay delivery so I would be home for delivery and they delayed order. Very helpful. Purchased before from them and always give a very good customer service.

24 de março de 2026
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi,

Thank you for your very kind feedback, much appreciated.

Kind regards

Avaliado com 5 de um total de 5 estrelas

Amazing customer service from the team…

Amazing customer service from the team (Nick) who went above and beyond for me. My issue was not only fixed, but fixed at an expedited rate. Will recommend to anyone for impeccable after sales customer service!

25 de março de 2026
Avaliação não solicitada
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Hills,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Avaliado com 5 de um total de 5 estrelas

Absolutely delighted with my new garden…

Absolutely delighted with my new garden set.
Nick was brilliant when I was purchasing and the delivery was very smooth and bang on time... here's to a great summer on my new set... thanks guys

23 de março de 2026
Avaliação não solicitada
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Toni,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Avaliado com 5 de um total de 5 estrelas

Very happy with purchase

Purchased a cream accent chair. Delivery was very good. On time and no issues. Chair was very easy to build and is definitely worth the money paid. Would definitely recommend and would use them again.

27 de fevereiro de 2026
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Wendy,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Avaliado com 5 de um total de 5 estrelas

Tivoli sofa bed

Lovely product and such a speedy delivery

17 de fevereiro de 2026
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Elaine,

Thank you for your feedback, much appreciated.

Kind regards

Avaliado com 5 de um total de 5 estrelas

Bed settee…

The two men delivering my bed settee were friendly and helpful
The item purchased is everything it said in the description and what I expected
Lovely bed settee looks fabulous in the spare room and is comfortable for a stay over

12 de fevereiro de 2026
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi,

Thank you for your feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Avaliado com 5 de um total de 5 estrelas

Goods arrived on time.

Goods arrived on time.

13 de fevereiro de 2026
logotipo da Home Garden Direct

Resposta da Home Garden Direct

Hi June,

Thank you for your feedback, much appreciated.

Kind regards

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais