Can’t fault the product but staggered delivery had us stressing ! Half came next day then 3 days waiting for the rest ! Nick was amazing though and was in constant contact rectifying the problem so al... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Ver mais
A empresa respondeu
I have received my egg hanging chair, and I am absolutely delighted with it. The quality is excellent, and it was very easy to assemble. It looks beautiful on my balcony and has completely transform... Ver mais
A empresa respondeu
I am nearly 80 yrs old and was able to put it all together on my own Unfortunately I did not find the Drill bit for tightening the screws until the end of assembly.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Informações de contato
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Reino Unido
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
4,6
Excelente
262 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Home Garden Direct
Hi Paul,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great product great price
Standard of dining table and chairs is very good quality for the price paid. Also very quick delivery.
3 de fevereiro de 2026
Resposta da Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Resposta da Home Garden Direct
Hi,
Thank you for your feedback, much appreciated.
Kind regards
Resposta da Home Garden Direct
Hi Mrs Yates,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
I absolutely love my chairs
I absolutely love my chairs. Sturdy, well made and make my room look beautiful- I get so many compliments on them!
3 de dezembro de 2025
Resposta da Home Garden Direct
Hi Yasmin,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great service and item
Great service. I had a question and contacted customer serice. They were helpful and resolved my question quickly. The item i bouvht was lovely and great value for money.
20 de janeiro de 2026
Resposta da Home Garden Direct
Hi Tina,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Resposta da Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Was very helpful
15 de janeiro de 2026
Resposta da Home Garden Direct
Hi Paul,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Really easy to order
Really easy to order . Very friendly helpful staff when I rang for an order update. The sofa bed was very good quality and a very reasonable price. I would definitely order form Home Garden Direct again.
5 de janeiro de 2026
Resposta da Home Garden Direct
Hi Christine,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Furniture came quick easy assembly and…
Furniture came quick easy assembly and it’s very nice
12 de janeiro de 2026
Resposta da Home Garden Direct
Hi Suzanne,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Fault with one chair dealt with…
Fault with one chair dealt with extremely quickly and replacement sent
9 de janeiro de 2026
Resposta da Home Garden Direct
Hi Gina,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Excellent customer service ⭐⭐⭐⭐⭐
I ordered 2 x large wall mirrors and one arrived broken. I sent photos of the broken mirror & very quickly received a response & a replacement was sent promptly. EXCELLENT customer service & communication. I will definitely use these guys again ⭐⭐⭐⭐⭐
7 de janeiro de 2026
Resposta da Home Garden Direct
Hi Amanda,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
My original product had some damage…
My original product had some damage however the online chat agent rectified this by sending a replacement drawer front to me, new one arrived, not perfect but better than before
2 de janeiro de 2026
Resposta da Home Garden Direct
Hi Tracey,
Thank you for your feedback and apologies that you were not happy with the replacement.
I had sent you a message earlier today to make sure that everything was alright with the replacement. I am happy to resend another drawer front, please reply to my e-mail and let me know and I will arrange this for you.
Kind regards,
Excellent customer service
Good quality and good value chairs.
Prompt delivery with a specific time slot.
Slight fault on one of the chair legs. Contacted customer service which was excellent and replacement leg sent promptly.
I would recommend and use again.
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Home Garden Direct
Hi,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
I ordered single sized sofa bed
I ordered single sized sofa bed. It arrived on time. It was easy to assemble, ie only need to attach the extra legs. It looks good as a chair and as a bed. The mattress may be too firm for some.
16 de dezembro de 2025
Resposta da Home Garden Direct
Hi Virginia,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
The units don’t align and the hinges…
The units don’t align and the hinges are pre drilled so there’s nothing you can do to adjust this. The item had chips so the quality isn’t good for the price you pay. The gold door hob I had one that was faulty as the inside screw was either too big or too small so the screw wouldn’t fit into the job. Overall I wouldn’t recommend this product. I didn’t want the hassle or returning it when it took forever to build.
18 de dezembro de 2025
Resposta da Home Garden Direct
Hi,
Apologies for the issues that you have had with your unit. We are more than happy to look to resolve this for you, now we are aware that there is an issue,
I have tried to call you first thing this morning and have left you a voicemail. I have also sent you an e-mail as well with some potential resolutions for you, so we can look to get this resolved to your satisfaction.
Kind regards
Resposta da Home Garden Direct
Hi Eleonora,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Really fast delivery even though close…
Really fast delivery even though close to Christmas
16 de dezembro de 2025
Resposta da Home Garden Direct
Hi Jackie,
Thank you for your feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Resposta da Home Garden Direct
Hi Peter,
Thank you for your feedback, very much appreciated.
Kind regards
Dining Chairs
Bought 4 lovely dining chairs. Easy to assemble with very clear instructions. Look great and very comfortable. We're easy to order and delivered with care and well packaged
1 de dezembro de 2025
Resposta da Home Garden Direct
Hi Joanna,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.