Every encounter with Caitlin is always efficient. She is attentive, enthusiastic and professional throughout the entire process. She really goes over and above to answer any queries and make sure... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Homeppl's process was so efficient which helped to really take that stress off of our plate after having been looking for a home. The steps were simple, easy to follow and didn't require too much... Ver mais
A empresa respondeu
Intially the site makes more issues,server not working lots of problems.But live chat support team helped lot especially gaetan,natasha .Thank you NB :please its request ,could you please mention doc... Ver mais
A empresa respondeu
Horrendous company for referencing. Won’t accept official payslips or bank statements as proof of income?!? If you’re self employed or run your own business you have no chance of being appro... Ver mais
A empresa respondeu
4,2
Muito Bom
695 avaliações
Respondeu a 69% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
excellent
good, clear and crisp help and update on my query
3 de fevereiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
really responsive & easy to use 🙌🏼 very…
really responsive & easy to use 🙌🏼 very helpful service agents too
3 de fevereiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Great support and assistance
Great support and assistance resolved a problem fast to ensure reference completed in a really timely manner. Thank you
31 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
I personally had a good experience
I personally had a good experience, thanks to Gaetan.
30 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
5 stars
amazing response time and customer service. Natasha was amazing.
30 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Great service
Caitlyn was prompt in her reply and sorting a solution for my technical issues today
29 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very good experience and helpful…
Very good experience and helpful communication from the customer service team Caitlin and Gaetan was very helpful throughout the whole process very wonderful service thank you very much
28 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin is the best agent on Homeppl
Caitlin is the best agent on Homeppl. Super helpful and very quick response time.
24 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Was alright
Was alright, bit annoying, but not awful. I reckon 3 stars is fair
23 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hello,
Thank you for sending us your feedback - we are sorry to hear about your experience with us on this occasion.
I am sorry to read that there were some issues, if you do have any questions or need any clarification please feel free to reach out to me directly on support@homeppl.com FAO Katie or via live chat.
We are grateful for all feedback, both positive and negative, and of course will carefully analyse your comments to make any adjustments that could help us improve our service going forward.
Wishing you a lovely day!
Katie
Very helpful
Very helpful. They guided me through the app as I struggled with it as first. First class service
22 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Natasha support manager
Natasha, the customer support manager was beyond helpful and so kind.
21 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very quick
Very quick, understanding, and friendly. Caitlin helped me provide additional documents.
17 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin was quick and helpful
Caitlin was quick and helpful. Pain free experience!
16 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Great customer service and agility
It took 2 days, but when I got in contact with Gaetan, he mentioned he was dealing with my documents and would get in touch shortly. After 10 minutes I received a message from him saying that the checking was completed and approved!
So, great work Gaetan, very much appreciated your honesty!
Kind regards,
Wagner
14 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Perfect support
Caitlin was punctual, kind and very helpful.
10 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
what a great staff - Caitlin
Caitlin has always been very helpful and responsive, as well as maintained a high level of professionalism.
She deserves to be the best employee of the year, without a question!
8 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Excellent at being responsive and…
Excellent at being responsive and worked efficiently with me to help process my checks.
7 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
10/10 service
Responded to my queries quickly and efficiently. Caitlin was great putting my mind at ease to some of my questions. 10/10 service
6 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Prompt, kind and helpful
Caitlin from the customer service team was extremely prompt and helpful in giving me an update on my application and amending a few things on my submitted application.
3 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very helpful support
Very helpful support, providing fast information and indications.
2 de janeiro de 2025
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
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