We have completed bespoke project with American oak products we have purchased. Customer is extremely satisfied with the outcome which speaks for itself about quality of the product. This... Ver mais
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Veja o que dizem as avaliações
Dealt with Shah from the onset who was very knowledgeable on what flooring was suitable for floating herringbone wood for underfloor heating. Delivery was very quick and product looks great on appear... Ver mais
Received samples at first, found good quality surface so ordered one. All comunication and ordering process nice and easy. But when the day came and my builder started to lay solid oak floor boards d... Ver mais
A empresa respondeu
Great experience with this company! I have placed the order (after reading the reviews) on Wednesday, 22 July around midday, all went smooth and made the payment safely. Then I called them and kindly... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Homes and Floors works with leading manufacturer's and importers across the world to bring you great quality products at the best possible prices. We started as a supplier of 100's of real wood floors to both the retail and trade markets. We have diversified to include the importation and supply of tiles (porcelain, ceramic, marble) and rugs. This business model allows us to cut out middlemen, showrooms and all the associated costs. As a result, we can offer the same quality products much more affordably. We can supply any of our products by the pack, pallet or container!!! Please feel free to ask any questions, we are here to help in any way possible.
Informações de contato
3rd Floor, Endeavour House, Coopers End Lane, CM24 1SJ, Stansted, Reino Unido
- 02038580353
- info@homesandfloors.com
- homesandfloors.com
4,5
Excelente
103 avaliações
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Genuinely excellent service throughout
Genuinely excellent service throughout. Shah dealt with my purchase and was one of the most helpful sales staff I have ever met. He went out of his way to find the flooring we wanted. We settled on a herringbone whitewash style chosen from a sample. Unfortunately when the actual batch arrived it was quite different. Shah sorted it immediately, he had the batch recalled and continued to search other suppliers and send a selection of samples. He managed to secure us a great price on the one we chose. We ordered a pallet (approx 64 sq mtr) we were not disappointed. The floor was amazing. The service we had was brilliant and would recommend the company and particularly Shah to anyone looking for flooring and anyone that appreciates too of the range service.
Well done guys, whatever it is you guys do to create your work ethos, please don’t stop. It works brilliantly.
A pleasure to have received your service.
8 de junho de 2022
Avaliação não solicitada
Resposta da Homes and Floors
Many thanks for the positive review. Glad we could help with the replacement herringbone white oak and get that for you after the factory batch was so different from the original!
Kind Regards
Shahid Sharif
Homes and Floors
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Was a pleasure to deal with these guys
Was a pleasure to deal with these guys. Customer service was excellent- I bough my a full pallet of herringbone at a price I couldn’t match anywhere else and delivery was faultless. Advice given was spot on and more than helpful ! Floor looks good too !
16 de maio de 2022
Avaliação não solicitada
Resposta da Homes and Floors
Many thanks for the positive review. Glad we could help with the solid oak hardwood flooring you needed. Hope we can do more business in the future Colin!
Kind Regards
Shahid Sharif
Homes and Floors
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Poor service
Poor service, bought 48 boxes of laminate through to these guys and when I tried to return 6 boxes because I didn't needed them Shahid said I had to pay for the return, do bear in mind that that each box is quite big over 9kg and needs to be returned on a pallet which is quite expensive.
To make things worse I found out that this company not only is more expensive but also acts as a middle man to another company that provided the same laminate and cheaper, with free returns.
So before you buy check UK Flooring Direct first, chances are you will find what you need at a cheaper price with free returns.
Overall I don't recommend the painful experience of dealing with Home Floors, not worth the time and money.
5 de abril de 2022
Avaliação não solicitada
Resposta da Homes and Floors
Hi Pedro,
Thank you for taking the time to leave this review. Homes and Floors are very sorry that you are unsatisfied with your flooring purchase experience. However, I would like to raise a couple of points:
1. We sell this product (8mm laminate herringbone) for £25.00 per sqm and UKFD charge £26.99 per sqm (of course there will be other companies that charge more on some comparable products and others that charge less than us but I don't see why this is grounds for a negative review?). You're welcome to buy from anywhere and our prices are clearly stated.
2. We followed the terms of contract as agreed in the T&C's returns section;
"If the client wishes to return an order (in part or in full) where the goods are not damaged or defective, they shall be liable for all courier costs (including arranging return delivery) and a 25% restocking fee."
I explained that you can return the unused packs as long as they are still sealed and in resalable condition, which they all were and you were refunded. You expected us to come and collect them from your home free of charge. We are not a courier company and all deliveries are subcontracted to third party couriers. Furthermore, I waived the 25% restocking fee and gave you a full refund for the 6 packs as a goodwill gesture.
3. We refuse to be blackmailed with threats of leaving a bad review if we don't make a full refund and arrange the collection of your return free of charge.
Homes and Floors offers best wishes for the future.
Thank you
Shahid
Helpful communication to plan purchase
Helpful communication to plan purchase. Prompt delivery of sample and then order. Lovely solid oak flooring to match previously laid in other rooms.
Very helpful delivery driver.
Many thanks.
3 de fevereiro de 2022
Avaliação não solicitada
Resposta da Homes and Floors
Many thanks for the positive review. Glad we could help with the solid oak hardwood flooring you needed.
Kind Regards
Shahid Sharif
Homes and Floors
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Excellent service and advice
A very straightforward transaction - friendly & helpful staff. Excellent parquet and a potentially awkward delivery made with no hassle or complications. Communications clear and reliable throughout. Many thanks!
1 de fevereiro de 2022
Avaliação não solicitada
Resposta da Homes and Floors
Tom,
Thank you for the business and 5 star review. It was a pleasure and I'm sure the solid oak wood blocks will be an excellent addition to your refurbishment project.
Kind Regards
Shahid Sharif
Homes and Floors
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Very Pleased
We are very pleased with our solid oak parquet blocks. It's going down well and looks great when finished.
19 de dezembro de 2021
Avaliação não solicitada
Resposta da Homes and Floors
Andrew,
Thank you for the business and 5 star review.
Kind Regards
Shahid Sharif
Homes and Floors
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Oak floor
Ordered through Shah. I had to delay initial delivery due to building works not sufficiently progressed . Shah rearranged smoothly. Once delivery made one packet had been damaged in transit. Again replacements organised quickly and smoothly. Floor laid throughout house and greatly admired by visitors. Great quality, good price and excellent company to deal with
11 de novembro de 2021
Avaliação não solicitada
Resposta da Homes and Floors
Hi Dee, many thanks for taking the time to leave this review. I am happy to hear that the herringbone oak wood flooring has been installed and your renovation works are finally complete!
Kind Regards
Shahid Sharif
Homes and Floors
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Great company does exactly what it says…
Great company does exactly what it says on the tin. Delivered on the date i was told.
I will definitely be using this company again
27 de outubro de 2021
Avaliação não solicitada
Resposta da Homes and Floors
Great working with your company. Look forward to further collaborations on future projects!
Kind Regards
Shahid Sharif
Homes and Floors
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Excellent service
Excellent delivery from this company; quick, reliable, and flexible. Recommend for a quality service!
28 de agosto de 2021
Avaliação não solicitada
Resposta da Homes and Floors
Many thanks from the Homes and Floors Team!
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Resposta da Homes and Floors
Great working with your company. Look forward to further collaborations on future projects!
Kind Regards
Shahid Sharif
Homes and Floors
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Very helpful and professional in all matters.
I have just hade a purchace from Homes and Floors and they could not been more helpful. Prices and product good. I will certainly use this firm again. Well done keep it up. Kas
22 de julho de 2021
Avaliação não solicitada
Resposta da Homes and Floors
Glad to have been able to help out with the solid oak blocks!
Kind Regards
Shah
Homes and Floors
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
I have enjoyed working with homes and…
I have enjoyed working with homes and floors! conscientious and patient as we developed a really nice graphic. Would highly recommend
21 de julho de 2021
Avaliação não solicitada
Resposta da Homes and Floors
Thank you for your contributions Victor. Always great working with you!!
Kind Regards
Shah
Homes and Floors
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Absolutely delighted with the hardwood…
Absolutely delighted with the hardwood flooring. Was a little worried ordering on line but what a fantastic service from start to finish with calls and texts to make sure everything was OK. Recomended to my neighbours who have also order.
Thanks so much
28 de junho de 2021
Avaliação não solicitada
Resposta da Homes and Floors
It was a pleasure doing business with you! Also, many thanks for the referral - Helen's order for a Solid Oak floor has been confirmed.
Kind Regards
Homes and Floors Team
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Professional
Professional, good products, good customer service and great communication. Would highly recommend homes and floors
20 de maio de 2021
Avaliação não solicitada
Resposta da Homes and Floors
Pleasure doing business! Homes and Floors is happy to help in any way possible.
Kind Regards
Homes and Floors Team
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Excellent service
Excellent service. Knowledgeable and helpful and I absolutely recommend the company but especially Shah. Thank you.
27 de abril de 2021
Avaliação não solicitada
Resposta da Homes and Floors
Many thanks for your order! Homes and Floors is happy to help in any way possible.
Kind Regards
Shah
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Fantastic value for money
Fantastic value for money, quality of floor was brilliant and service second to none! Will be using again.
24 de abril de 2021
Avaliação não solicitada
Resposta da Homes and Floors
Look forward to working with you again Robert! Homes and Floors is here to help in any way possible. Many thanks for your order!
Kind Regards
Shah
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
We purchased Luvanto Pearl Oak from…
We purchased Luvanto Pearl Oak from Homes and Floors. The customer service was superb and we are more than pleased with the product. It really has made our kitchen look brilliant.
9 de abril de 2021
Avaliação não solicitada
Resposta da Homes and Floors
Thank you for our order with Homes and Floors. We are always here to offer any guidance with your flooring that you may require. Many thanks!
I purchased fantastic parquets
I purchased fantastic parquets, friendly and easy to talk to customer service, I would highly recommend Home and Floors for anyone looking for wood flooring. thank you
19 de março de 2021
Avaliação não solicitada
Resposta da Homes and Floors
Many thanks for your custom! Homes and Floors is happy to help in any way possible.
Kind Regards
Shahid Sharif
Homes and Floors
Tel: 020 3858 0353
Email: info@homesandfloors.com
Web: www.homesandfloors.com
Excellent service and floor
Very happy with the quality of the service and the quality of floor. Extremely helpful and good value for money.
18 de março de 2021
Avaliação não solicitada
Resposta da Homes and Floors
Thank you for the review Mark. Homes and Floors is happy to have been able to deliver a high quality floor at the best price!
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