HomeSmart Installations LtdAvaliações 

1.466
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We were impressed by the friendly,helpful staff.They really seemed to put the customer first. All the staff we dealt with either face to face or by phone were keen to make sure we were happy with our... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have used Homesmart four times now and always happy with work. Efficient from beginning to end. New gutters and facias, garage door, conservatory roof and recently , rear garage door and window. Hi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A complete transformation of our bungalow with new patio doors, beautiful conservatory, and neat kitchen rear door and window. Very clean & tidy work by a brilliant workforce. Special thanks to 'M... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our most recent experience showed the flexibility of HomeSmart. We needed various tidy up type jobs to be done, repointing, increase height of retaining wall, re-siting patio Indian Sandstone slabs... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Construção
  2. Construtora de Conservatórios
  3. Fornecedor de Portas
  4. Fornecedor de Isolantes
  5. Fornecedor de janelas de PVC
  6. Empresa de energia solar

Escrito pela empresa

HomeSmart Installations Ltd is the home improvement company committed to enhancing, preserving and protecting our customers biggest and most important investment, their home.   You can rely on us to deliver the ‘excellent’ rated service that you expect and deserve. We understand how difficult it can be when deciding who you can trust with your home improvement project. You can rely on HomeSmart Installations to take the worry away by explaining all the best options available to you. We will take care of your project from start to finish whilst keeping you informed throughout, and work to ensure that you are completely satisfied with the end result. Our installation teams are all ‘HomeSmart Approved’, each with many years of experience in expertly installing top quality home improvement products. When it comes to customer service, we not only aim to meet your expectations, but strive to exceed them on each and every occasion, ensuring that your experience with us is an excellent one, at every stage of the process. If you are looking to improve your roofline, loft insulation, a flat roof, windows, doors or conservatory roof, let us help you make your home improvements happen, the HomeSmart way.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.466)

90 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

worked hard and on time

Roofer arrived on time every day. Worked hard and very helpful

28 de janeiro de 2025
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Mrs Carr,

We are so glad to hear that you enjoyed your experience with HomeSmart , we always strive to give the best possible service we can to all our customers and we greatly appreciate all the feedback we receive .

Many Kind Regards
Morwenna
The HomeSmart Team

Avaliado com 5 de um total de 5 estrelas

Excellent Quality and Service

The preparatory visit was informative and helpful. The Patio sliding doors are really smooth in operation and give an excellent view of our garden. They also keep out the cold very effectively!

Thank you to all concerned!

14 de janeiro de 2025
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Ann,

Thank you for your glowing review. We are delighted to hear that you are happy with your new patio doors. Fantastic to also hear that you feel we provided you with informative and helpful information prior to the installation.
We hope to welcome you back for any future installations you decide upon.

Best Regards,
Morwenna
The HomeSmart Team

Avaliado com 5 de um total de 5 estrelas

Fantastic installation

Fantastic new window installation throughout our bungalow, including two large bay windows. Carried out by Jorden and Steve. Their workmanship was first class, keeping the area clean and tidy as they progressed. We have no hesitation in recommending this company, and will certainly use them again. Definitely a 5 Star team.

20 de janeiro de 2025
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Pete,

Thank you for taking the time to write us such a thorough 5 star review. We are so pleased to hear that you are happy with the service you have received throughout the process of improving your home.

Thank you for trusting HomeSmart Installations with your project. Your kind comments are very much appreciated and will be passed on to Jordan & Steve.

Best Regards,
Morwenna
The HomeSmart Team

Avaliado com 5 de um total de 5 estrelas

New windows were installed at the…

New windows were installed at the arranged time.The work was carried out promptly and efficiently with a very pleasing end result of quality windows without inconvenience. The installers worked quickly and professionally in a tidy fashion. Would be glad to use them in the future.

15 de janeiro de 2025
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Pat,

We are so glad to hear that you enjoyed your experience with HomeSmart & are happy with your new windows. We always strive to give the best possible service we can to all our customers and we greatly appreciate all the feedback we receive .

Many Kind Regards
Morwenna
The HomeSmart Team

Avaliado com 5 de um total de 5 estrelas

Installation of front door

The Company completed the job quickly and efficiently and left the area clean and tidy. I was also kept informed prior to the commencement of the installation

10 de janeiro de 2025
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi there,

Thank you for taking the time to write us a review. It is great to hear that you are happy with the service we provide and the workmanship you have received from our installers.

Thank you for choosing HomeSmart Installations - we look forward to welcoming you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Avaliado com 5 de um total de 5 estrelas

Solar Panels: 5 star rating

I have no hesitation in giving a 5 star rating for The Solar Panel installation recently completed. Daniel ensured the wiring was hidden; the electrical work in the airing cupboard and the garage was exemplary. The team were courteous and considerate throughout.
And the panels themselves are beautifully placed with anti-pigeon netting around. Fantastic job.

10 de janeiro de 2025
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Steve,

Thank you for taking the time to write us a 5-star review. We are so pleased to hear that you are happy with the service you have received throughout the process of installing your solar project.

Its always rewarding to hear good feedback about our staff/installers and these kind comments will be passed on to those involved.
We look forward to welcoming you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Avaliado com 5 de um total de 5 estrelas

Very Professional and Efficient

Very quick, efficient and professional. Would recommend.

8 de janeiro de 2025
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Charlie,

Thank you very much for your 5 star review. We are delighted to hear that you are happy with your new roofline.

We hope to welcome you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Avaliado com 1 de um total de 5 estrelas

Wouldn't do a visit and quote when only…

Wouldn't do a visit and quote when only one of the couple was at the house so cancelled the appointment. Shame as I wanted windows and to use a local company but so sounds like hard sell tactics to get the order there and then rather than do a quote and wait for other quotes to come in to be compared. Be warned.

10 de janeiro de 2025
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Good afternoon James Grant, thank you for bringing this matter to our attention.

I’m sorry to learn that you were unhappy with your experience.
As the service is free of charge, we do find it best and most practical to gain questions and receive input from each of all parties involved in the first instance, ensuring that the quotation we leave with you is accurate, and that it covers each of the points in need of attention, rather than it requiring a further visit to clarify such details on designs etc, as is often the case.
Please be assured through, that if it is more suitable for us to visit yourself only, this of course is absolutely fine, and we will be happy to leave you with an assessment with costs for the works required, which of course is without any obligation.

If you wish for me to arrange a visit at a convenient time for you, please get in touch and I will sort for you asap.

Thank you again for your feedback, and I apologise again for the breakdown in communication during your phone call with our team.

Regards,

Paul Byrne
Company Director

Avaliado com 5 de um total de 5 estrelas

All very helpful and friendly couldn’t…

All very helpful and friendly couldn’t fault the workmanship

19 de dezembro de 2024
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Julie,

Thank you for taking the time to write such a positive review.
We are so pleased to hear that you are happy with the result of your new installation with us.
Thanks again for your feedback!

Best Regards,
Morwenna
The HomeSmart Team

Avaliado com 3 de um total de 5 estrelas

Patio laid with indian natural stone

Patio laid in record time and looks nice but the cleanup, after days of drying/hardening, took much scrubbing time to remove the cement on top/edges of slabs. Cement still showing in grouting. There is one slab that should have been laid turned 90 degrees in front of back door and another one 180 degrees for the water to drain after rain. The slab in front of backdoor leaves a puddle after the rain. And the last slab at end path into the garden has a very rusty colour and 2 attempts so far to clean failed. This one should not have been used/laid. Been discussed but its the way it is with natural stone.

29 de novembro de 2024
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Joep,

Thank you very much for your review. Your feedback has been greatly received and this is always used to improve our services to our customers in the future.

Please remember that the work carried out comes with our 10 year guarantee and that if you have any issues to raise we will return and rectify promptly and to your satisfaction.

Thank you for choosing HomeSmart Installations to help you improve your home.

Best Regards,
Morwenna
The HomeSmart Team

Avaliado com 5 de um total de 5 estrelas

A quality product professionally installed

The installation was carried out efficiently, professionally and quickly with very little disruption. The windows are high quality and look very good as well.

12 de dezembro de 2024
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi,

We are so glad to hear that you enjoyed your experience with HomeSmart & are happy with your new windows. We always strive to give the best possible service we can to all our customers and we greatly appreciate all the feedback we receive .

Kindest Regards
Morwenna
The HomeSmart Team

Avaliado com 5 de um total de 5 estrelas

All very efficient

All very efficient. Fitters were friendly and reliable. There was a problem with done roof tiles broken by the fitter but all deals with without any problem.

5 de novembro de 2024
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi JW,

We are so glad to hear that you enjoyed your experience with HomeSmart , we always strive to give the best possible service we can to all our customers and we greatly appreciate all the feedback we receive .

Many Kind Regards
Morwenna
The HomeSmart Team

Avaliado com 5 de um total de 5 estrelas

All according to plan

All according to plan, looks good

20 de novembro de 2024
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Tim,

Thank you so much for taking the time to write this review.

We are very pleased to hear that your installation with us went to plan and looks good.

We hope to welcome you back in the future.

Kindest Regards

The HomeSmart Team

Avaliado com 5 de um total de 5 estrelas

2nd installation

2nd installation. Arrived on time, worked quickly and efficiently. Cleared up after completion. Pleased with result.

4 de dezembro de 2024
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Nigel,

Thank you for your glowing review. We are delighted to hear that you are happy with your 2nd installation by us. Fantastic to also hear that you feel we provided you with a quick and efficient service.

We hope to welcome you back for any future installations you decide upon.

Best Regards,
Morwenna
The HomeSmart Team

Avaliado com 5 de um total de 5 estrelas

Replacement guttering.

We desperately needed the guttering replaced as it was no longer able to cope with the amount of rain in heavy downpours.
HomeSmart impressed us right from the start with their explanation of what was needed, how the job would be undertaken and the fact that we wouldn’t have to wait months for completion. The salesman listened to what we wanted, made suggestions and when we were told the price we were surprised it was so much less than we had anticipated.
The surveyor visited a few days later, then we were phoned with a start date and delivery date. We were phoned with the time the fitters were starting, and they arrived on time. They were friendly, accommodating and extremely neat and tidy workers. We have no hesitation in recommending HomeSmart.

26 de novembro de 2024
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Lynne,

Thank you for your glowing review. We are delighted to hear that you are happy with your new roofline installation. Fantastic to also hear that you feel we provided you with excellent service from the quote through to the installation.

We hope to welcome you back again in the future.

Best Regards,
Morwenna

Avaliado com 5 de um total de 5 estrelas

Solar panel installation

The whole of the installation, the liaison with us and being kept informed as to each stage of the process was outstanding. Everything was explained in detail and all the team were considerate, efficient and professional in their delivery.

21 de novembro de 2024
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Mrs Greeves,

Thank you for taking the time to write us a 5 star review. We are so pleased to hear that you are happy with the service you have received throughout the process of installing your solar project.

Its always rewarding to hear good feedback about our staff/installers and these kind comments will be passed on to those involved.
We look forward to welcoming you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Avaliado com 5 de um total de 5 estrelas

HomeSmart installed 6 windows

HomeSmart installed 6 windows in the snow, they were very punctual and friendly. They asked me if they had any questions as they went along. They left everything cleaned and tidy, I would use them again

21 de novembro de 2024
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Mrs Ashton,

Thank you for your glowing review. We are delighted to hear that you are happy with your new windows.

We hope to welcome you back again in the future.

Best Regards,
Morwenna

Avaliado com 5 de um total de 5 estrelas

A good job well done *****

The lads that came to install our windows were quick, thorough ,clean and polite and our windows look brilliant

19 de novembro de 2024
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Debra,

Thank you for your glowing review. We are delighted to hear that you are happy with your new windows. Fantastic to also hear that you feel we provided you with a professional service from start to finish..

We hope to welcome you back for any future installations you decide upon.

Best Regards,
Morwenna
The HomeSmart Team

Avaliado com 5 de um total de 5 estrelas

An excellent service and top quality…

An excellent service and top quality product. Very courteous and professional installers.

14 de novembro de 2024
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Hi Deborah,

Thank you for your 5 star review. We are delighted to hear that you are happy with your new installations. Fantastic to also hear that you feel we provided you with a courteous & professional service.

We hope to welcome you back again in the future.

Best Regards,
Morwenna

Avaliado com 4 de um total de 5 estrelas

not a review but keep getting phone…

not a review but keep getting phone calls saying you have gone into liquidation. hopefully this is a scam but I can give you callers phone no if this would be of help.

14 de novembro de 2024
Avaliação não solicitada
logotipo da HomeSmart Installations Ltd

Resposta da HomeSmart Installations Ltd

Good afternoon Mrs Hedge,

We most definitely have NOT gone into liquidation.
Very strange that you are receiving calls stating that we have.

Please don't entertain any kind of phone scammers and report any details you have to Trading Standards or your local Police.

Stay vigilant and don't hesitate to contact us if you require further help or reassurance.

Best Regards,
Morwenna
The HomeSmart Team

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