Homesnap Avaliações 

343
•
O TrustScore é 2.5 de um total de 5

2,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They are scammers taking advantage of real estate agents hard earned money and time. They promise to provide leads, but they're dead leads for which they'll charge for. Just like the fake high ratings... Ver mais

Avaliado com 1 de um total de 5 estrelas

Agent buyer beware Homesnap is a so so app.I used it occasionally.They automatic renew even when you tell them it is offered as a benefit through my MLS. They are fighting me on a reimbursement. Its m... Ver mais

Avaliado com 1 de um total de 5 estrelas

Unfortunately I’ve been calling & emailing for over a month and I cannot seem to get a single representative to respond to me. I stay on hold for hours and no responses to my emails. Homesnap manages... Ver mais

Avaliado com 5 de um total de 5 estrelas

Beth Kaim of Berkshire Hathaway is an outstanding realtor. She is hardworking and always available to her clients. She goes above and beyond to help sell your home. She is hands-on whether it's stagin... Ver mais

Detalhes da empresa

  1. Empresa de Software

Informação fornecida por fontes externas variadas

With easy-to-use mobile technology fueled by unmatched, real-time data intelligence, Homesnap is changing the way real estate agents connect with consumers and serve their clients. The industry-endorsed Homesnap platform leverages real-time data from over 200 MLSs to empower millions of consumers with a superior home search experience, while providing over 85% of U.S. agents with access to powerful mobile tools that automate their work and accelerate their success. The integrated Homesnap platform is transforming the industry by bringing real-time to real estate. More information can be found at www.homesnap.com.


Informações de contato

2,6

Ruim

O TrustScore é 2.5 de um total de 5

343 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,6

Todas as avaliações

(343)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I use Homesnap 95% of the time when…

I use Homesnap 95% of the time when searching for homes for my clients, doing quick CMA’s, scheduling showings and agent lookup. I do think the platform needs to be more client friendly and when signing up clients via text/email have the agent info in it so clients don’t think it’s spam. Overall I love the App.

7 de novembro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Natashia, thank you for taking the time to share your positive experiences with Homesnap! We appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. My call was returned promptly and problem solved immediately.

4 de novembro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Thank you for the review, Carol! We're happy to hear that our support team was able to promptly solve your issue.

Avaliado com 5 de um total de 5 estrelas

MUST HAVE APP!!

I have been using Homesnap ever since I first started as a real estate agent a few years ago and it has been such an invaluable tool. What I love most is being able to walk property lines while I'm out in the field and the in app communications with my clients and other agents. It helps keep me organized while I'm on the move (which is always). I highly recommend any agents that are not using Homesnap to join.. you will not be disappointed!

4 de novembro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Amber, thank you so much for the review! We're happy to hear how you have been able to utilize the tools that Homesnap offers.

Avaliado com 5 de um total de 5 estrelas

Getting Started

My first month and 4 good leads, great job getting me on Goggle and Maps.

3 de novembro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Melvin, we're so happy to hear that Homesnap has helped you gain more leads! Keep up the great work.

Avaliado com 5 de um total de 5 estrelas

Easy to use and very beneficial for…

Easy to use and very beneficial for real estate agents and clients alike!

2 de novembro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Heather, thanks for taking the time to leave a review! We're happy to hear that our app has been a useful tool for both you and your clients.

Avaliado com 5 de um total de 5 estrelas

Problem-solved

I had to call over a few corrections that needed to be made to my account. They were quick and efficient getting it done for me.

1 de novembro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Thank you so much for the kind words, Carol! We're glad to hear you had a positive experience with our customer support team.

Avaliado com 1 de um total de 5 estrelas

Multiple charges without signing up for…

Multiple charges without signing up for any service, no response from customer service. Unbelievable.

30 de outubro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Stephen, I'm sorry to hear that you're frustrated. A member of our team should have reached out to you on Monday. If you have any further questions or concerns, feel free to contact us anytime at support@homesnap.com.

Avaliado com 5 de um total de 5 estrelas

As a Realtor Homesnap is one of my most…

As a Realtor Homesnap is one of my most valuable tools! The app is super user friendly, and always updates extremely fast. It’s always my go too when I need to look up a listing fast, or to see what properties are available in a designated zip code. It features so many amazing tools right at your fingertips!

28 de outubro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Thank you so much for the positive review, Terri! We value bringing agents all the tools they need to succeed. Keep up the great work!

Avaliado com 5 de um total de 5 estrelas

Homesnap is my go to when clients are…

Homesnap is my go to when clients are looking at homes! Great app and introducing to nee agents!

26 de outubro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Alicia, thank you for the positive feedback! We're glad to hear that Homesnap has been a valuable asset for both you and your clients.

Avaliado com 1 de um total de 5 estrelas

Horrific experience

Horrific experience. Sales rep Brent Witthington was great up front, then disappeared when I needed help. Same but worse for account manager James Glenn. Support ignored my pleas for help. Everything they did was wrong and I cannot get it corrected. 30 minute call to customer support ended with "we will have someone contact you in 48 hours". I badly wanted this partnership to work. Now I just want to end it and get my money back. RUN the other direction,. This is a horrible company.

25 de outubro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Andy, I'm so sorry to hear that you had a negative experience with Homesnap. I just spoke with our support team and I'm glad to hear that we were able to take care of this issue. We appreciate your patience while we worked to make this right for you. If you have any additional questions or concerns, feel free to reach out anytime.

Avaliado com 5 de um total de 5 estrelas

Love this app

Love this app! Works like a gem when looking outside my area.

23 de outubro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Maria, thank you for taking the time to leave a review! We're happy to hear that you're enjoying Homesnap.

Avaliado com 5 de um total de 5 estrelas

Promply and efficiently took care of…

Promply and efficiently took care of the name change issue I had!

14 de outubro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Amanda, thank you for taking the time to leave a review! We're happy to hear that our support team was able to assist you.

Avaliado com 5 de um total de 5 estrelas

Love this app

Love this app. Has many great features, and performs consistently well.

12 de outubro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Jeane, thank you so much for the kind words!

Avaliado com 5 de um total de 5 estrelas

Great website that allows me to check…

Great website that allows me to check out real estate values on the go, plus it gives a history of property right there without running an excessive search, which is super helpful. A good tool to have.

10 de outubro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Thank you so much for the review, Oleg! We're glad to hear that Homesnap has been able to help with life on the go.

Avaliado com 1 de um total de 5 estrelas

I cancelled my Homesbap account a few…

I cancelled my Homesbap account a few years ago and yet every year, they try and charge me a renewal fee. They hit me with $599 today. I spent 2 hours trying to get a live voice on the phone. Their customer service is the pits! You can’t get a live voice on the phone. All you get is the same annoying recording over and over! I ended up having to cancel my card to stop the charge. This was a huge inconvenience!

8 de outubro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Jimmy, I'm sorry to hear that you're frustrated. I just spoke with our support team and I'm glad to hear that we were able to cancel your Pro+ membership and refund you in full. If you have any questions or concerns in the future, please reach out to our support team at support@homesnap.com.

Avaliado com 4 de um total de 5 estrelas

Homesnap makes me snap to it!

This app makes it easy for me to send client properties, look up properties and agents. Look up what properties have sold within the same area and at what price. I use it all of the time!

6 de outubro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Thank you for the kind words, Gabriela!

Avaliado com 5 de um total de 5 estrelas

The agent that helped me resolved my…

The agent that helped me resolved my problem promptly and was very pleasant on the phone.

5 de outubro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi there, we're so happy to hear about your positive experience with our support team! We aim to provide quality customer support for agents and consumers in need.

Avaliado com 5 de um total de 5 estrelas

Absolutely love Homesnap and all the…

Absolutely love Homesnap and all the tools it has for business.

4 de outubro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Daniel, thank you for the 5-star review! We're so happy to hear that Homesnap has been a valuable tool for you and your business.

Avaliado com 5 de um total de 5 estrelas

Perfect tool!

I love the ease Homesnap offers in sharing listings on the go with my clients. And my clients rave about the clean presentation, and ease of locating information for homes I share to them. The perfect tool for busy agents!

2 de outubro de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Thank you so much for the great review, Natasha! We're happy to hear that Homesnap has served as a useful tool for both you and your clients.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais