Homesnap Avaliações 

343
•
O TrustScore é 2.5 de um total de 5

2,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They are scammers taking advantage of real estate agents hard earned money and time. They promise to provide leads, but they're dead leads for which they'll charge for. Just like the fake high ratings... Ver mais

Avaliado com 1 de um total de 5 estrelas

Agent buyer beware Homesnap is a so so app.I used it occasionally.They automatic renew even when you tell them it is offered as a benefit through my MLS. They are fighting me on a reimbursement. Its m... Ver mais

Avaliado com 1 de um total de 5 estrelas

Unfortunately I’ve been calling & emailing for over a month and I cannot seem to get a single representative to respond to me. I stay on hold for hours and no responses to my emails. Homesnap manages... Ver mais

Avaliado com 5 de um total de 5 estrelas

Beth Kaim of Berkshire Hathaway is an outstanding realtor. She is hardworking and always available to her clients. She goes above and beyond to help sell your home. She is hands-on whether it's stagin... Ver mais

Detalhes da empresa

  1. Empresa de Software

Informação fornecida por fontes externas variadas

With easy-to-use mobile technology fueled by unmatched, real-time data intelligence, Homesnap is changing the way real estate agents connect with consumers and serve their clients. The industry-endorsed Homesnap platform leverages real-time data from over 200 MLSs to empower millions of consumers with a superior home search experience, while providing over 85% of U.S. agents with access to powerful mobile tools that automate their work and accelerate their success. The integrated Homesnap platform is transforming the industry by bringing real-time to real estate. More information can be found at www.homesnap.com.


Informações de contato

2,6

Ruim

O TrustScore é 2.5 de um total de 5

343 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,6

Todas as avaliações

(343)

1 avaliação nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Fake leads just like their fake reviews

They are scammers taking advantage of real estate agents hard earned money and time. They promise to provide leads, but they're dead leads for which they'll charge for. Just like the fake high ratings on this platform, so are their leads. When attempting to cancel their service for nonperformance, they will make excuses to not honor it as they continue to charge your card every month for dead and fake leads. They are scammers!

17 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could rate this zero stars

If I could rate this zero stars, I would. Someone was able to place my credit card on file, and it has been charged repeatedly for over six months. Their customer service rep I was emailing with even ghosted me!! Despite this, HomeSnap refuses to remove the card from the account. This is ILLEGAL. I was told that only the account holder can remove the card, which is unacceptable and, quite frankly, unlawful considering the card isn't even in that person's name.

The customer service has been extremely unhelpful, and the company is continuing to charge my card without authorization—refusing both a refund and resolution. AVOID AT ALL COSTS

7 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I used them for a couple of years

I used them for a couple of years. I enjoyed the service for the most part and paid to use their pro service. However, when I did cancel it they stole my domain name (that I brought with me to use with their website) and claimed they provided the domain to me. I showed proof with a receipt through Google Domains that was purchased before I was signed up with them showing that I bought the domain prior to them. That got them to give me a code and told me all I have to do is use that code when registering the domain and that will unlock and release it to me. Nope. I have sent an email explaining the code did not work and they have not replied. Shady business. Nice until you leave. Which is a very unprofessional to do business.

9 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beth Kaim of Berkshire Hathaway is best of the best!

Beth Kaim of Berkshire Hathaway is an outstanding realtor. She is hardworking and always available to her clients. She goes above and beyond to help sell your home. She is hands-on whether it's staging your home, using social media, photography, and marketing. She is caring and listens to your questions and concerns with patience and good advice. She is always available to help. She is professional and easy to work with I highly recommend Beth Kaim.

18 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Homesnap Pro + gives me everything i…

Homesnap Pro + gives me everything i need in one user friendly app. I can do a CMA i can share properties to buyer clients i can run quick comps on properties before i see them. Everything you need in the palm of your hand. I highly recommend HomeSnap to any Realtor looking to become a top producer

4 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Review for Denise Nelson, Baird and Warner

Denise Nelson is superb to work with! Thank you for helping us with our journey of selling our home! She is such a wealth of knowledge and advised us well throughout every step of the process of selling our home, always keeping in mind our best interest!

She was extremely helpful when we run into some huddles with permits, and she went above and beyond in getting the permit permissions and contractors. She was so reliable, efficient, communicated all the matters with all parties in a most effective and transparent manner. We can’t say enough great things about Denise!

She’s a great negotiator and thanks to her skills and experience she was able to guide us with suggestions anywhere from preparing our home for great showings to booking quick appointments, thus helping in getting a buyer very quickly. She also has a superb network of attorney and inspector.

We’ve known Denise for many years. When we transitioned to renting our home, she was proactive in getting us tenants and thorough in the search. She’s incredibly insightful, which helped us feel comfortable and trusting her recommendations in our renting experience.

Without a doubt we highly recommend Denise for your next home purchase or your next home sale and even your next home rental!

20 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This platform as been a great tool for…

This platform as been a great tool for on the go business and a great search engine for my clients. This makes it very simple working directly with my clients when they are searching for home and communicating with me. When they favorite a property I can check that out at any time. I love being able to have a simple way to access the "Back office" pieces when on the go as well.

7 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing App and Build Productive Buyer-Agent System!

It's been about 5 years now that I've been using Homesnap, and it's been a wonderful experience! I use it to review the listing details before visiting the property with my new homebuyers. This app has allowed me to create highly successful customer engagement. Additionally, their Pro+ variant appeared in the top positions of Google Search. They have a strong online presence and excellent SEO! I wish their monthly fee was less expensive.

19 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently subscripted to the Homesnap Pro...

I recently subscripted to the Homesnap Agent Pro platform. The setup process was extremely smooth which gave me confidence in my investment. The support staff has been in constant contact to ensure I am getting the most and best use of the product. They also provide detailed guidance and support to help with any issues. I am very impressed with the level of customer service thus far,

11 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kaylee Garcia-Diaz was fabulous to work…

Kaylee Garcia-Diaz was fabulous to work with in resolving my issue! She was prompt with her responses and very well versed with both the product and the means to resolve my problem. Customer service in general can be challenging from the consumer side, but my experience with Kaylee was nothing but terrific!!!

1 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Being charged for something I didn't order

I was looking over my credit card charges, and all of a sudden I see a charge for $599 from HomeSnap. I've never used it, don't really know much about it (although they send me marketing information). It seems like a scam to me, and I will be challenging the charge.

6 de dezembro de 2022
Avaliação não solicitada

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