This is the 3rd time I have ordered from Hooray-Hero’s and created gifts for family members. The product received is so well made and everyone cannot believe how adorable these stories and illustratio... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I requested to translate the book on a different language and the reply to the request was less than 48 hours which was great. Lily who helped me, even notice that I forgot to put my full delivery add... Ver mais
A empresa respondeu
Horrible customer service. I made one spelling mistake and they couldn't even fix or confirm it before printing. When I message about it (Was super nice too) I was told too bad, so sad give the book w... Ver mais
A empresa respondeu
Incredible experience ordering from Hooray Heroes. I kept seeing adds and was very hesitant that it was too good to be true. On their website the books looks great but I was still hesitant if I ordere... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to our world of limitless imagination. In it, we create emotional, forever keepsakes in the form of personalized books (and more!) for kiddos, parents, families, couples, and pets. Come join us, and shed a happy tear or two!
Informações de contato
4,5
Excelente
246 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Second time ordering a book
Second time ordering a book, easy to use and trustworthy.
27 de maio de 2024
Resposta da Hooray Heroes (CA)
Thank you so much for your continued support and for choosing us for the second time! We're thrilled to hear that you find our platform easy to use and that you trust us with your orders. Your satisfaction and trust mean the world to us, and we're grateful for your kind words. Happy reading!
Kind regards,
Hooray Heroes Team
Resposta da Hooray Heroes (CA)
Thank you so much for your kind words, Monique! We're thrilled to hear that you love your book and that we could contribute to creating something special for you. Your satisfaction is our top priority. Happy reading!
Kind regards,
Hooray Heroes Team
So far so good
First time ever ordering from this company it's a Father's Day gift looking forward to receiving it the ordering process was super easy so far so good and I hope it arrives and is as cool as it looks online
19 de maio de 2024
Resposta da Hooray Heroes (CA)
Thank you for taking the time to share your experience, Kaitlynn! We are looking forward to creating the book for you! 😍
Kind regards,
Hooray Heroes Team
Beautiful book
Website was easy to use and pictures were beautiful. A great sentimental gift for a loved one!
11 de maio de 2024
Resposta da Hooray Heroes (CA)
Thank you for your wonderful review! We're thrilled to hear that you enjoyed the whole experience. It's heartwarming to know that our product made a great sentimental gift for your loved one. We appreciate your kind words and support!
Best regards,
Hooray Heroes Team
Add more kids as a button option
I loved how easy and diverse the options were. But I hoped for more 2-3 child and parent books. I bought a 10 reasons I love you and could only put one kid. So I put the other kids name in the little self written passage. Would've loved to have been able to include his portrait as well.
14 de maio de 2024
Resposta da Hooray Heroes (CA)
Thank you for your feedback, Courtney! We're glad to hear you enjoyed our options. We understand the importance of including all family members, and we're sorry that the selected book didn't fully meet your needs. Your suggestion for more books that accommodate multiple children is valuable, and we will definitely take it into consideration for future products. In the meantime, we're happy to tell you that we offer other books with up to 5 children. You can find them here: https://hooray-heroes.ca/personalized-books/siblings. Thank you for sharing your experience with us!
Kind regards,
Hooray Heroes Team
It was a great experience to make a book.
It was a great experience to make a book. I hope it comes in now and this is not a scam hahaha.
I love it making it and can’t wait to give it to my husband. Cutest thing ever!!
Thank you
I got my book today it’s amazing! Everything I wanted and more than I expected. Really good quality! Very cute everyone I showed it to loves it!
When I emailed the company they were very Quick and easy to talk to very nice people!!
Thank you!!
13 de maio de 2024
Resposta da Hooray Heroes (CA)
Thank you so much for your review, Samantha! We're glad to hear that you loved creating your book. Let us know what you think about it once you receive it! 🤗
Kind regards,
Hooray Heroes Team
Custom made book for mothers day
Amazing job. Was the best of all the mothers day gifts I gave. Brought teats to her eyes.
100% would recommend.
Shipping also came earlier then expected!
27 de abril de 2024
Resposta da Hooray Heroes (CA)
Thank you for your review and feedback, Kai. We're glad to hear that your mom loved the book and hope she will cherish it for many years to come.
Kind regards,
Hooray Heroes Team
Amazing books
Amazing books! Personalized just how i wanted it! A wonderful gift arrived on time for mothers day! Amazing responsive staff, very friendly!
21 de abril de 2024
Resposta da Hooray Heroes (CA)
Hi Travis,
Thank you for your kind review, we appreciate it. We're delighted to hear you received your order just in time for Mother's Day! 🥰
Kind regards,
Hooray Heroes Team
i haven’t gotten my book yet but i can…
i haven’t gotten my book yet but i can already tell it’s gonna be worth it 100%
3 de maio de 2024
Resposta da Hooray Heroes (CA)
Hi Rory,
Thank you for your review!
As far as we can see, your order should be delivered to you anytime soon and we hope you are going to love it! Happy reading. 💛
Best regards,
Hooray Heroes Team
Resposta da Hooray Heroes (CA)
Hi Natalie,
Thank you for your kind words. 💜
We're thankful you placed your order with us and we wish you a happy reading.
Best regards,
Hooray Heroes Team
Exactly what I ordered and built online
The final product looks great and feels high-quality, thank you!
23 de abril de 2024
Resposta da Hooray Heroes (CA)
Dear Derek,
Thank you so much for your kind words!
We wish you many wonderful moments while reading it.
Kind regards,
your Hooray Heroes team
Very easy
Very easy, and straightforward. Only issue I had is that it did not want to take my real postal code. So I had to use google for postal code and it worked. Overall great experience.
6 de maio de 2024
Resposta da Hooray Heroes (CA)
Thank you for taking the time to share your experience! We are looking forward to creating the book for you! 😍
Kind regards,
Hooray Heroes Team
Worth the buy!!!!
Love this company but I do wish because this is my third purchase from you guys that you would keep my information so it’s easier to get books made instead of having to start all over again
1 de maio de 2024
Resposta da Hooray Heroes (CA)
Thank you for your kind words and you continued support! 🥰
We are very grateful for your suggestions too! We are always looking to improve our user experience. ❤️
Kind regards,
Hooray Heroes Team
It’s a great idea but the customization…
It’s a great idea but the customization isn’t great for people of colour or various body types and I wish they delivered faster
3 de maio de 2024
Resposta da Hooray Heroes (CA)
Hi Solomon,
Thank you for reaching out. We are happy to hear that you like our idea! We will definitely consider your feedback as we are always striving to improve our service.
Kind regards,
Olivia from Hooray Heroes
Well advertised
Well advertised, easy to use. Having plenty of options was nice when picking which stories.
26 de abril de 2024
Resposta da Hooray Heroes (CA)
Thank you for your review, Shawn! We are happy to hear hat you enjoyed the ordering process and hope you will love the book!
Kind regards,
Hooray Heroes Team
Resposta da Hooray Heroes (CA)
Thank you so much for your review! We're glad to hear that you loved creating your book. Let us know what your wife thinks about it once she sees it! 🤗
Kind regards,
Hooray Heroes Team
Resposta da Hooray Heroes (CA)
Thank you so much for your review! We're really happy to hear that you loved your book and hope you will enjoy reading it for years to come! 🤗
Kind regards,
Hooray Heroes Team
Amazing books we love them
I have order many books with Hooray Heroes through every stage of our parenthood my kids and I love them too much
22 de abril de 2024
Resposta da Hooray Heroes (CA)
Thank you for your lovely review, Meena! We are so happy to be able to provide those special books for your kids💛 Happy reading!
Kind regards,
Hooray Heroes Team
The website was super easy to use
The website was super easy to use, and they really want to make sure that you've gotten everything correct before you move on to the next step, and eventually to the ordering process.
18 de abril de 2024
Resposta da Hooray Heroes (CA)
Thank you for your review, Sheldon! We are glad to hear you found our ordering process easy and thorough. We hope the book reaches you soon!
Kind regards,
Hooray Heroes Team
Resposta da Hooray Heroes (CA)
Hi Kerri,
Thank you for your kind review.
We're delighted to hear that. Wish you a happy reading. 💗
Kind regards,
Hooray Heroes Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.