Horsepower Motor Centre Avaliações 

1.224
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

For over 20 years we have been looked after by Horsepower, and never had a bad experience. They have fixed other mechanics mistakes and given us realistic competitive quotes on work. We have learned o... Ver mais

Avaliado com 5 de um total de 5 estrelas

Happy with the service I received here. What really stood out was the transparency. They recorded a video underneath the car, pointing out a few things they’d noticed and explaining what was good a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We’ve been looked after by Horsepower for many years now and never more so than with the recent purchase of our E-Class Mercedes. It is an absolutely stunning car and, as ever, the team at Horsepower... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been using Horsepower for many years and they always provide excellent service when buying a vehicle or servicing I dropped in with a small trailer tyre to be repaired urgently late one aftern... Ver mais

A empresa respondeu

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(1.224)

136 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service!

Great service!

27 de outubro de 2025
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Resposta da Horsepower Motor Centre

Hi Chris,

Thank you for the great review. We’re really pleased you were happy with the service.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful. I had a puncture and the tyre was changed straight away.

24 de outubro de 2025
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Resposta da Horsepower Motor Centre

Hello Mrs Hart,

Thank you for the kind review. We’re glad we could get you back on the road quickly and that you were happy with the help from the team.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

Horsepower will be our new go to for…

Horsepower will be our new go to for all our car related issues.
Great pre work service and excellent communication throughout the whole process
Thank you

20 de outubro de 2025
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Resposta da Horsepower Motor Centre

Hi Howard,

Thank you for the brilliant review. We’re really pleased you were happy with the service and communication throughout. It’s great to know we’ll be your new go-to for everything car related.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

Excellence

Salesman Danny provided a stress free service for me purchasing a car. very helpful. Highly recommend.

13 de outubro de 2025
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Resposta da Horsepower Motor Centre

Hello Julie,

Thank you for the lovely review. We’re really pleased Danny made the whole process easy and stress free for you. It’s great to hear you’d recommend us.

From all the team @ Horsepower 😊

Avaliado com 1 de um total de 5 estrelas

Do not purchase from Horse Power

My son purchased a car that clearly hadn't been checked over before sale and within 6 days there were multiple problems. Due to the time scale, we knew he was entitled to a full refund which to their credit they said they would issue. However this took them ages to process and when we requested evidence the refund had been actioned, it showed they lied and hadn't issued it when they said they had. This delayed my son being able to purchase a replacement car. I would not purchase from them again and have since heard similar horror stories

23 de outubro de 2025
Avaliação não solicitada
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Resposta da Horsepower Motor Centre

Hi A Crawford,

Thank you for your feedback. We are sorry your son’s experience was not as smooth as anyone would want.

For clarity, the MINI was inspected and road tested before sale. We had also used it ourselves on and off as a pool car and it drove really well, a little pocket rocket. With older, lower priced cars, faults can still appear despite pre-delivery checks. When your son raised concerns within days, we agreed to unwind the deal and issued a no quibble full refund. We accept the timing felt slow at points and we are improving how we keep customers updated during refunds.

The car was rechecked and has since been sold again, and the new owner is happy with it. We have been in business since 2002 and have sold thousands of cars, with many customers returning to us every week. We know not every experience will be perfect, but we do act in good faith and try to put things right when issues arise.

We hope, in time, you might reconsider us in the future.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

Always 5 out of 5 for horsepower

Always 5 out of 5 for horsepower. So friendly, accommodating, excellent work, don’t try and con you like others. Amazing. Always happy.

21 de outubro de 2025
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Resposta da Horsepower Motor Centre

Hello Olivia,

Thank you for such a lovely review. We’re really pleased you’re always happy with the team and the work we do. It means a lot to know you trust us and keep coming back.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

New fiesta We had a very helpful visit to…

We had a very helpful visit to horsepower. The salesmen were very attentive and knowledgeable and made our car purchase very easy

20 de outubro de 2025
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Resposta da Horsepower Motor Centre

Hi Janine,

Thank you for the lovely review. We’re so pleased you found the team helpful and knowledgeable and that your car purchase was made easy from start to finish. Enjoy your new Fiesta.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

Great customer service

We travelled up from Brighton to look at a Suzuki jimny advertised at Horsepower.
From the start our sales person was great, dealt with all our questions and queries.
We decided to have it under sealed to prolong the life expectancy and we were kept informed as to progress with regular updates.
Great service, great company, wouldn’t hesitate to recommend them.

20 de outubro de 2025
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Resposta da Horsepower Motor Centre

Hello Jennifer,

Thank you for the brilliant review and for travelling all the way from Brighton to see us. We’re really pleased you were happy with the service, communication and updates while your Jimny was being prepared and undersealed. It’s great to know you’d recommend us and we hope you enjoy many happy miles in your new car.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

Robert and his team

Once again Robert and his team worked miracles by finding the issue, sourcing the parts and fixing the problem. Year after year they give a totally professional friendly service.

9 de outubro de 2025
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Resposta da Horsepower Motor Centre

Hello Mr Perretta,

Thank you for the lovely review and for your continued trust over the years. We’re really pleased Robert and the team were able to get everything sorted for you again. It’s always a pleasure to look after your car and your kind words mean a lot to us.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

Really happy with the service

Really happy with the service! The price was fair and they sent me a video clearly explaining what was wrong with my car. Super helpful and honest.

7 de outubro de 2025
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Resposta da Horsepower Motor Centre

Hi MFC,

Thank you for the lovely review. We’re really pleased you were happy with the service and that the video made everything clear. It’s great to know you found the team helpful and honest.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

Big thank you to Danny and the team

Big thank you to Danny and the team, they were amazing, I just passed my test last week now and I picked up a car Thursday, everything was mechanically perfect and I was very satisfied, he gave it one more look over before I left and I’ve had no problems at all, I’m so happy I bought a car through this business, top notch service

2 de outubro de 2025
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Resposta da Horsepower Motor Centre

Hello,

Thank you for the fantastic review and congratulations on passing your test. We’re really pleased Danny and the team made the whole process so easy and that you’re happy with your new car. It’s great to hear everything has been running perfectly.

From all the team @ Horsepower 😊

Avaliado com 2 de um total de 5 estrelas

Major problems with car not highlighted…

Major problems with car not highlighted and quite expensive. Good service, just not very informative

6 de outubro de 2025
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Resposta da Horsepower Motor Centre

Hi Chloe,

Thank you for your feedback. We’re sorry to hear you felt some issues were not fully highlighted and that the experience didn’t meet your expectations. We always carry out checks before sale and aim to be as clear and informative as possible.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

Great team and dedicated technicians

Duncan and the Horsepower team went out of their way to sort the problems on my car, all created by another garage doing questionable work. Highest of praise for the technicians who went above and beyond to find the problems - of which there were many!

Highly recommended.

26 de setembro de 2025
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Resposta da Horsepower Motor Centre

Hello Andrew,

Thank you for the brilliant review. We’re really pleased Duncan and the team were able to get everything sorted for you after the problems caused elsewhere. The technicians will be delighted to hear your kind words and praise. We really appreciate the recommendation.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

on time

on time with no hassle recommend to all mini owners

29 de setembro de 2025
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Resposta da Horsepower Motor Centre

Hello Bartlomiej,

Thank you for the great feedback. We’re glad everything went smoothly and on time, and we really appreciate your recommendation to other MINI owners.

From all the team @ Horsepower 😊

Avaliado com 1 de um total de 5 estrelas

would not buy from here again !

18 de novembro de 2024
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Resposta da Horsepower Motor Centre

Hello Ciara,

Thank you for leaving your feedback. We are sorry to see your comments, although we do not have any details here to understand what went wrong. If this is connected to a recent purchase, please get in touch with us directly so we can look into it properly. We always want the opportunity to help where we can.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

Friendly and informative

Friendly helpful service. No problems and found a lovely little car for my daughter to learn in.

29 de setembro de 2025
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Resposta da Horsepower Motor Centre

Hello Dave,

Thank you for the lovely review. We’re really pleased you found the right car for your daughter and that everything went smoothly. It’s great to know you were happy with the friendly and helpful service too.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

First time using Horsepower Motor…

First time using Horsepower Motor Centre Tonbridge and will be using again. Booked a full service excellent price, communication, video advising on advisories and curtesy car.

25 de setembro de 2025
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Resposta da Horsepower Motor Centre

Hi Tara,

Thank you for the great review. We’re really pleased your first visit went so well and that you were happy with the price, communication, video update and courtesy car. It’s lovely to hear you’ll be using us again.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

A GARAGE YOU CAN TRUST

The staff are always helpful and friendly. I trust them .
The work carried out is always well done and I would recommend this garage to all my friends.
Thankyou

29 de setembro de 2025
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Resposta da Horsepower Motor Centre

Hello Mrs Boardman,

Thank you for your lovely review. We’re so pleased to hear you feel confident trusting us with your car and that the team always look after you well. Your kind words and recommendation mean a lot to everyone here.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

The salesman did everything he said he…

The salesman did everything he said he would for my stepfather when he bought a car from him 😁

26 de agosto de 2025
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Resposta da Horsepower Motor Centre

Hi Pennie,

Thank you for the lovely review. We’re so pleased your stepfather was well looked after and that everything promised was delivered. We’ll be sure to share your feedback with the team.

From all the team @ Horsepower 😊

Avaliado com 5 de um total de 5 estrelas

It was a pleasure dealing with Danny

It was a pleasure dealing with Danny. He was very helpful and friendly. He was happy to drive car with us as passengers on test drive. It was a pleasure that he was so helpful and answered questions very well. We would recommend your company.

15 de setembro de 2025
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Resposta da Horsepower Motor Centre

Hi Caroline,

Thank you for the lovely feedback. We’re so pleased Danny made the whole experience friendly and helpful for you, and it’s great to hear he answered all your questions so clearly. Your recommendation means a lot to us.

From all the team @ Horsepower 😊

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