Will not order from them again. Theyre waaaay too slow and their website is misleading! If you’re not in Ireland do not use the IE domain and make it clear where your location is so people don’t waste... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The turnout rugs that I bought arrived this morning, which was perfect timing because I was just heading out to my horse. The light rain turnout rug is beautiful and looks great on my horse. I would... Ver mais
After realising this website is not in Ireland, I began to panic if my order would arrive in time, however it arrived 10 days earlier than estimated (placed order Nov 28th arrived Dec 8th . Items rece... Ver mais
Ok. Irish domain but not an Irish company so the cheapest delivery option was within the range advised but took about a week.The invoice didn’t have a returns docket even though footwear item so presu... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Flemingstraße 22 , 36041, Fulda, Alemanha
- +47 32 99 43 67
- customerservice@horze.ie
- horze.ie
3,7
Bom
883 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Just picked what I wanted
Just picked what I wanted, paid for and delivered on time. Great service.
20 de dezembro de 2022
A++++VERY QUICK DELIVERY and exactly…
A++++VERY QUICK DELIVERY and exactly what I orderes
20 de dezembro de 2022
No problem all arrived.
19 de dezembro de 2022
Gallop on
Nice site to look on quick ordering and very quick delivery and all happy with buys
19 de dezembro de 2022
Very very poor company to deal with
Very very poor company to deal with.
Terrible communication on when my order was due, was a month coming and then order was incomplete when it arrived.
Now they're ignoring my emails.
Thanks for upsetting my niece on her birthday 🤬
13 de dezembro de 2022
Resposta da horze.ie
Dear Pat
Thank you for your review. We are very sorry you are unhappy with the delay of your order and one item was missing in your package.
We also received your E-Mail two days ago and will respond to you today. We ask for your understanding that due to high workloads we cannot answer all E-Mails as soon as we want to.
Your Horze Customer Service
Arrived on time as prescribed
17 de dezembro de 2022
I can’t wait to open it on Christmas…
I can’t wait to open it on Christmas morning. I haven’t worn it yet(obviously😂) but I already know that I am gonna love it. I can’t wait to use it in my next lesson the next day.
16 de dezembro de 2022
Buyer Beware
Very disappointed in the service I have received. Goods took over 3 weeks to receive. Ordered a seperate item, got my confirmation order. Checked my account weeks after to see that the order had been cancelled and was now out of stock, I had not been informed about this. This was a main Santa present and its too late to order elsewhere. I choose this company as I thought with the .ie it was based in Ireland, it is not. The customer service is very responsive and I couldn't fault it but due to my negative experience, I will not be using this company again.
15 de dezembro de 2022
Avaliação não solicitada
Resposta da horze.ie
Dear Sue,
Thank you for your message.
We're very sorry for this negative experience.
Of course we will check what exactly went wrong, so it will not happen again in the future.
We're very sorry it was not clear the company is not based in Ireland.
Kind regards,
Horze customer service Ireland
Amazing products with amazing service.
15 de dezembro de 2022
Delivery a little slow but very happy with my purchases
Very happy with my products, although the delivery was slow, but I was unable to find these products anywhere else so was happy to receive them when I did.
15 de dezembro de 2022
Super efficient service
Super efficient service. I found the Web site very easy to navigate. My items were delivered ahead of schedule. Great service and I will definitely be back.
15 de dezembro de 2022
Excellent service
13 de dezembro de 2022
Absolutely gorgeous boots...quality …
Absolutely gorgeous boots...quality and luxury at an affordable price. Good range of products and quick European delivery! Recommend this company100%
12 de dezembro de 2022
Delivered when expected and on time
Delivered when expected and on time. Very impressive , thank you.
10 de dezembro de 2022
Service was amazing so helpful and…
Service was amazing so helpful and responded to any questions I had in minutes!!!!!
9 de dezembro de 2022
Fast Delivery
The selection and quality of the items are brilliant, there is everything under the one site.
The delivery is fast and the easy to track
8 de dezembro de 2022
Delighted with items purchased and…
Delighted with items purchased and delivery. Will definitely buy again.
6 de dezembro de 2022
Easy to navigate site
Easy to navigate site. Great range of products. Quick and efficient delivery
6 de dezembro de 2022
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