My daughter ordered a mother's day sweatshirt that came too small in wrong size. Hugcustom made this right by remaking and sending the correct size. The quality and workmanship on embroidery is fanta... Ver mais
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Veja o que dizem as avaliações
Very happy with how my phone case looks and fits but my only concern is the way it was posted my phone cover arrived bent and out of shape so I had difficulty fitting it to my phone but once on fits... Ver mais
A empresa respondeu
Very happy with my purchase. It was so easy to order my personalised phone cover. It looks amazing + it fit my phone perfectly iPhone14plus. Communication on progress was spot on + I was very impresse... Ver mais
A empresa respondeu
Poor excuse of quality. Very bad quality especially for over 30 bucks a piece. Packaged in a way that the piece of crap material bent so badly can't be straightened. Can't even be put in wash because... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The Most Creative Personalized Phone cases, T-shirts, Canvas for Grandma, Dog Lovers, Cat Lovers. Unique Custom Gifts for Him, for Her and for anyone in your life with our extensive selection of unique, quality gifts at unbeatable price
Informações de contato
Estados Unidos
- humancustom.com
3,4
Bom
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I didn’t receive my key chain
I didn’t receive my key chain, have emailed them twice they stated they will send me a new and apologized. I ordered April 1st and they haven’t sent it yet. VERY UPSET!!!
1 de abril de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for your feedback and we do regret to hear that you have not received your order yet. Our support team from customer@humancustom.com sent you an email to give you the best support. Please help us check your inbox including the spam. Many thanks for your time and we are sorry about any inconvenience.
The hat I bought was cheap plastic
The hat I bought was cheap plastic. I paid 40$ which is completely ridiculous.
27 de junho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for sharing your feedback. We are sorry that the quality of our products did not bring satisfaction to you. We appreciate your feedback and will try to make it better in the future. Thank you for your time!
I never received my package said it was…
I never received my package said it was delivered but it wasn’t in my mailbox. Reached out to find out what the deal was and no one ever emailed me back.
10 de junho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for your feedback and we do regret to hear that you have not received your order yet. Our support team from customer@humancustom.com sent you an email to give you the best support. Please help us check your inbox including the spam. Many thanks for your time and we are sorry about any inconvenience.
Love my phone case!
28 de junho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for taking the time to leave us with great feedback! Please don't forget to check our website https://humancustom.com/ for more amazing items. Many thanks for your time, and stay well always!
The only thing I can complain about is…
The only thing I can complain about is the amount of time it takes to arrive
9 de julho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for your feedback. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Thank you once again for purchasing and we look forward to welcoming you back soon.
Haven't received item
9 de julho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for your feedback and we do regret to hear that you have not received your order yet. Our support team from customer@humancustom.com sent you an email to give you the best support. Please help us check your inbox including the spam. Many thanks for your time and we are sorry about any inconvenience.
My father law love it
It came on time price was good for was good and texture I loved it and it was a gift and he loved it also
26 de junho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Awesome to hear from you! What a piece of great news that you're absolutely satisfied with your order. We look forward to your next purchase.
Now that I seen people reviews
Now that I seen people reviews, I wish I never ordered now so I’m guessing I won’t get my sneakers before 21 July. I don’t understand what’s taking so long and I should’ve known something when they don’t have a phone number for you to call them is always the ones that say emailed them if you have any questions or concerns, never get in touch with them. You never get your money back until weeks and months later probably I should never had ordered. I’m so upset
8 de julho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for sharing your feedback. We are sorry for putting you in a long waiting. Our support team from customer@humancustom.com sent you an email to give you the best support. Please help us check your inbox including the spam. Many thanks for your time and we are sorry about any inconvenience.
My shoes were just as I expected and…
My shoes were just as I expected and just as I ordered them. I will recommend them to my coworkers.
27 de junho de 2024
Avaliação não solicitada
Resposta da humancustom.com
It's great that you feel like our products and that the quality of our products has met your requirements. We always strive to deliver the best customer experience, and it makes our day to hear we have accomplished that. We count ourselves lucky to have you as a customer. Thank you once again for purchasing and we look forward to welcoming you back soon.
Wonderful
Wonderful, Beautiful customized designs!!! Was very happy with the shoes! Customer service is great and answered my questions promptly!!! Highly recommend that you order from these guys!!!
4 de julho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for taking the time to leave us with great feedback! Please don't forget to check our website https://humancustom.com/ for more amazing items. Many thanks for your time, and stay well always!
Absolutely horrible
Absolutely horrible, I ordered a hat & it doesn’t look like the picture. That hat as a printed image of a hat. Looks very cheap definitely not worth what I paid for! Definitely won’t buy be buying from the company again.
26 de junho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for sharing your feedback. We are sorry that the quality of our products did not bring satisfaction to you. We appreciate your feedback and will try to make it better in the future. Thank you for your time!
Been a month since you took my money…
Been a month since you took my money and I still haven’t received my order….
Now I have to contact my bank and cancel my payment. That’s a shame,because, I really liked what I ordered…..
3 de julho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for your feedback and we do regret to hear that you have not received your order yet. Our support team from customer@humancustom.com sent you an email to give you the best support. Please help us check your inbox including the spam. Many thanks for your time and we are sorry about any inconvenience.
Ordered a custom hat in memory of my son my…
Ordered a custom hat in memory of my son and I was in complete tears!! Absolutely gorgeous!!
1 de junho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Awesome to hear from you! What a piece of great news that you're absolutely satisfied with your order. We look forward to your next purchase.
Poor quality
Shipping was very slow with little to no updates about the status. The hat felt very poorly made and has no air holes on the top which makes it hot when wearing. Arrived late as it was to be a father's day present.
28 de junho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for your feedback. We are sorry that the quality of our products did not bring satisfaction to you. We appreciate your feedback and will try to make it better in the future. Thank you for your time!
Memorial Purchase
Really appreciate the variety of Memorial items available. Thanks for being here.
17 de junho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for taking the time to leave us with great feedback! Please don't forget to check our website https://humancustom.com/ for more amazing items. Many thanks for your time, and stay well always!
Father’s Day Gifts that never arrived
I ordered 2 hats for Father’s Day on June 6 and a t-shirt. It took over 2 weeks for my t-shirt to come in and as of July 1st still have not received the 2 hats that I ordered for Father’s Day gifts. When I try tracking my package it says no information found.
1 de julho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for your feedback and we do regret to hear that you have not received your order yet. Our support team from customer@humancustom.com sent you an email to give you the best support. Please help us check your inbox including the spam. Many thanks for your time and we are sorry about any inconvenience.
I want my money back for my purchase my…
I want my money back for my purchase my hat was sent in a plastic envelope it was crush by not sending it in plastic should have sent in a box bcuz the hat is not a real cloth it's plastic as well ,I asked Olivia to send my money back she has never responded, if yuu wan me to b satisfied, give me my money back n I will sent yur plastic hat back.
1 de julho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for sharing your feedback. We are sorry that the quality of our products did not bring satisfaction to you. We appreciate your feedback and will try to make it better in the future. Our support team from customer@humancustom.com sent you an email to give you the best support. Please help us check your inbox including the spam. Many thanks for your time and we are sorry about any inconvenience.
My daughter ordered a mother's day…
My daughter ordered a mother's day sweatshirt that came too small in wrong size. Hugcustom made this right by remaking and sending the correct size. The quality and workmanship on embroidery is fantastic! Colors are true and quality is great. I would only suggest sizing up if you want it to be roomy. Other than this they have outstanding customer service. It takes awhile because it is coming from across an ocean but wait is worth it, and you will always get a response from Hugcustom.
Don't hesitate to buy with confidence here.
30 de junho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for your feedback. We are very delighted that you had a great experience when doing business with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers. Thank you once again for purchasing and we look forward to welcoming you back soon.
Be careful when ordering this product
Be careful when ordering this product. Mine came crushed and unwearable. I have made several attempts to get directions on returning this order and have gotten the run around.
10 de junho de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for your feedback. We’re sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Our support team will immediately clarify the problem and make it right. Thank you for your time!
Customer service is unmatched and…
Customer service is unmatched and follow up as well. Would recommend to anyone.
29 de maio de 2024
Avaliação não solicitada
Resposta da humancustom.com
Thank you for your feedback. We are very delighted that you had a great experience when doing business with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers. Thank you once again for purchasing and we look forward to welcoming you back soon.
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