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Humfree Avaliações 

324
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Warren was really helpful and informative about the different mobility scooters - he made a real effort to find out what my Mum needed from it and what features were important to her/us. He helped us... Ver mais

Avaliado com 5 de um total de 5 estrelas

A week ago I rang to make an appointment to see some Humfree motor scooters. Having discussed what I need, Julian arrived at the appointed time, told me all about the product and answered my questions... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very helpful, let me try the different types of scooters as well as showing how to lift them properly, very pleasant and easy going and not pushy at all. Talked us through everything and only when we... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ashley was brilliant tried 2 scooters and really liked the 2nd one. He was telling me to go out further tried on uneven pavement so he said try and the road was even felt in control. Ashley was in... Ver mais

Detalhes da empresa

  1. Fornecedor de Equipamentos médicos
  2. Fornecedor de Equipamentos para Deficientes
  3. Organização de Serviços e Suporte a Deficientes
  4. Loja de Artigos Hospitalares
  5. Fornecedor de equipamentos para mobilidade

Escrito pela empresa

PORTABLE SCOOTERS. ENDLESS POSSIBILITIES. We are Humfree, champions of possibility. Built by the team behind Oak Tree Mobility and Salus Healthcare, we bring decades of experience shaped by real customer conversations. Our scooters are designed to help you thrive, not just get by, because a little help can go a long way. SMALL SCOOTER, BIG LIFE Our lightweight, portable scooters are made to fit into real lives. Stay out longer, travel further, and feel confident doing what you love. Whether you want the lightest model available, a sturdy road rider, or a foldable everyday companion, Humfree supports days out, daily errands, and spontaneous plans. Mobility should open doors, not close them. WE DO THINGS DIFFERENTLY No showrooms, we come to you. Try a Humfree scooter at home and get personalised advice from a friendly advisor. You’ll receive a free, no-obligation quote to review in your own time. LET’S GET YOU MOVING With fast 1–3 day delivery and white-glove setup, you’ll feel ready from day one. Every scooter includes a two-year warranty and support from our UK-based customer care team.

SMALL SCOOTER, BIG LIFE

Escrito pela empresa

PORTABLE SCOOTERS. ENDLESS POSSIBILITIES.
Our lightweight, portable scooters are made to fit into real lives. Stay out longer, travel further, and feel confident doing what you love. Whether you want the lightest model available, a sturdy road rider, or a foldable everyday companion, Humfree supports days out, daily errands, and spontaneous plans. Mobility should open doors, not close them.
WE DO THINGS DIFFERENTLY
No showrooms, we come to you. Try a Humfree scooter at home and get personalised advice from a friendly advisor. You’ll receive a free, no-obligation quote to review in your own time.

LET’S GET YOU MOVING

Fast 1-3 day delivery

With fast 1–3 day delivery and white-glove setup, you’ll feel ready from day one. Every scooter includes a two-year warranty and support from our UK-based customer care team.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

324 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(324)

324 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Whilst I can't comment on the scooter as it hasn't arrived an absolute 5 stars for Ric. So helpful, took his time to explain, provided videos and answered all questions thoroughly. Looking forward to it arriving

5 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Julian Moore was extremely helpful and knowledgeable

I was extremely impressed with Julian Moore. He was so very helpful, addressing all of my questions which gave me confidence as I am a first time user of a mobility scooter. The practical scooter test confirmed Julian’s assertion that the scooter was very easy to use and I felt very confident that I would be safe on my travels. I now have my freedom back!!

5 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A very Sober experience…

Sober arrived on time and gave a thorough explanation and description of the product we needed, after we gave a full description of what was needed. He was always personable, friendly and supportive. He could have done no more.

5 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

LORNA

LORNA, she was amazing. She explained everything. She made a hard decision become easy. There was no thing as a stupid question. Neil had the opportunity to try a few of the scooters. More importantly, Lorna encouraged Neil to choose the one that suited his needs and what was best for lifting in and out of the car not what she thought was best. Thank you Lorna for all your support.

5 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

JOE ON THE GO.o…

I Made My First Journey Today Down To My Local Public House From Fairwater To Canton Cardiff ( approx 5 miles ) And It Was A Very Smooth And Quiet Journey So On That Experience I Would Recommend HUMFREES To Anyone Who Needs A Scooter Whether It Be One For The Road Or One Just For Short Journeys ( EXCELLENT ).

5 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, I didn't feel pressed to buy and even though I qualified for financing to get the most expensive scooter witch I liked, Mark explained how the a cheaper model fitted my needs better so why waste the extra money.

25 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Great customer service from Sober

Great customer service from Sober. Came to show me their scooters & matched me up with a perfect one for my needs. Got to take it on a test drive & gave me all the information needed to consider purchasing one.
Left me with a quote for when I’m ready to purchase. Highly recommended.

4 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ricardo was absolutely amazing

Ricardo was absolutely amazing. Did fantastic job of showing us all the products on offer and took his time. Did not make us feel rushed or pushed to buy a particular product. Really happy with the service. Thank you.

4 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Home visit

Had a lovely visit with sales consultant Ron. He was knowledgeable, informative and patient (with my inquisitive 2 year old). He guided me to the most compatible product to meet my individual needs and while encountering some technical issues worked hard to resolve them to complete our meeting.
It was a pleasure to meet Ron, and I look forward to speaking further with the lovely service team who I had liaised with prior to his visit to make the arrangements.

4 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My husband was really pleased with his…

My husband was really pleased with his new scooter from Humpfree such good value, a really nice looking scooter he hopes to have many happy memories,s riding it,Jimmy was such a lovely friendly person explained every thing to my husband.

26 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Sober was wonderful and the connection seems perfect for me.

Sober was wonderful. He explained the difference between the scooters and what I might find most useful. He showed me the “Connect” , how it works, how to take it apart and put it back together and how to get it in and out of the boot of my car boot safely. He was very easy to talk to and very helpful. I will definitely recommend taking the time to talk with him. Thank you Sober!

3 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My appointment with Ric went very well…

My appointment with Ric went very well today. He was a very pleasant , profesional young man . He gave me clear instructions and a demonstration on the mobility scooter . I was very interested in the light weight mobility scooter .

2 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Was pressured into buying

Was pressured into buying. wasted 2hrs on my time made me phone my daughter to get her here wasted her time

20 de maio de 2026
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Resposta da Humfree

Dear Mrs Bamford

Thank you for taking the time to leave your review. We are sorry to hear that you felt this way following your appointment, as this is never the experience we want any customer to have.

We have reviewed the notes and follow-up calls from your demonstration and understand that, at the time, you indicated you had enjoyed the visit. We are therefore disappointed to hear that you later felt pressured, and we will ensure your feedback is shared internally so this can be reviewed with the team.

Following delivery, we understand the order was cancelled because the scooter was not suitable for your needs, specifically due to the difficulty in lifting it. We appreciate that choosing the right mobility product is an important decision, and it is essential that the product is practical and comfortable for everyday use.

Thank you again for your feedback. We are sorry that the outcome was not right for you and wish you all the best going forward.

Kind Regards

James

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