HX Car Park Management Avaliações 171

Shameful, corrupt company of thieves. We paid for our parking. We were charged more than stated on their signs, due to an admin charge. We parked legally and received a pcn. They stated we had entered an incorrect vrn. This is not the same as not paying to park. On appeal hx showed their list of vrn's for that night and there was nothing even close to our reg. This seems very dubious. I think they tamper with their systems. Why would their systems take our payment without any vrn? We wouldn't have entered one 100% incorrect. They would have had one payment more than the vehicles on their site but still insist we didn't pay. The appeals process is pointless. Do yourself and everyone else a favour and avoid this companies car parks. Check signs for ownership and leave, i certainly will. Legislation for this industry is massively lacking and needs seriously improving and this company takes complete advantage. Avoid, avoid, avoid.

Total rubbish - all cowboys making money from innocent people

We parked for 20 minutes in Morecambe to put a cheque in the bank. We entered the normal last 3 digits of car no (as per all other parking in our region). It is ridiculous to require all the reg car no, knowing we did pay. To claim we did not pay for parking is an insult, when all factors add up to us paying. The appeals team must be reaping in money for their immoral company.

Yet again this company using a stupid excuse to say my parking ticket was invalid at the Cartmel village racecourse car park. I have never used a car parking machine that you have to key the Full registration into the parking machine, as the parking machines in South Cumbria only require the last three letters of your reg.
The photo's provided on the Parking Charge Notice clearly correlate that the details on the ticket and my car are one and the same, and the timings of arrival and departure met the time allowed for what i paid, No defrauding of payment was made.
Definitely won't be using the car park again and add will my complaint to the others that have been reported in the local press

would give zero stars if I could. son mistakenly put in his car reg number instead of mine - the one he had borrowed for half an hour. still have the ticket. showed them photos of our cars,side by side, both registered in my name. paid £1 for half an hours parking, stayed 10 mins, and have refused my appeal, even though they can clearly see from their cameras that the car paid for was never on the carpark. £60 fine!! cowboys. I refuse to park on a parking eye carpark and now will never again park on a hx carpark.

Parked car at Burnsall North Yorks. Paid fee but no ticket issued hence unable to prove that I had paid.

Received a parking fine. Wrote to HX to appeal. As per other reviews, I got nowhere and have to decide whether to take these cowboys on or reluctantly pay the fine.

I would strongly recommend that people should avoid parking in any location that they manage.

Zero stars if I could
Parked in Halifax near McDonalds on a petrol station forecourt. Went into buy something and then moved. Small piece of land cordoned off with cones and cars parked in a line in front of cones. I didn't park on double yellows and there was access to the tiny piece of land. To me simply looks like a trap to trick motorists. I wouldn't use their carparks ever. I have paid but will be taking legal action as this is blatant
PS when I checked the warning sign is behind the cones so very ambiguous

Parked my car at Cartmel racetrack, paid for my ticket, spent a lovely hour in Cartmel. A month later we received a £100 fine, we were told we could not appeal as we did not respond to the first letter which we did not receive. I did pay! We paid the fine as we were intimidated by their threatening words. I wrote to them telling them I had paid I have thrown the ticket away, they have given me no proof of me not paying? I was with a friend she saw me pay. The gentleman in front was having trouble with the machine. This company is a disgrace and a parasite. I even contacted the landowner with no response, both letters were sent registered post, I feel robbed.

avoid at all costs. unfair, greedy company.

Received a £60 fine on 19th November from these cowboys, stating that I had only inputted the first two digits of my registration number when I paid for my ticket.looking into it it seems this a common occurrence so it is obvious this company is using underhand tactics to fleece the general public such as faulty machines(as reported in the times) and terma and condition as long as your arm, high time companies like this are held to account. Seems someone on here received a ticket the same day from the same company regarding the car park in king street wigan would be interesting to see what theirs was issued for.

These cowboys let me pay for ticket and then fined and ccj
Crooks wouldn't recommend parking on king st car park in wigan

DO NOT USE THIS CAR PARK. More than eager to fine you over the slightest mistake which comes down to their awful pay machines. They DO NOT listen to your appeals and just want your money. £60 to £100 fine!
Read the other reviews. Notice many similar stories? I’ll be writing to Nottingham City Council.

This company are arrogant and are clearly taking money from unsuspecting customers in a very covert manner - I intend to take further and pursue them legally.

Utterly Horrendous, Scamming Cowboys. Bad from start to finish and implore everyone to boycott

WILL NEVER USE A CAR PARK OPERATED BY THIS COMPANY AGAIN

Got caught out by hidden cameras and very poor signage. Read the reviews for yourself and see how money grabbing and dishonest this company is.

Paid a parking fine here 3 months ago for overstaying 13 minutes. Accepted this and paid the extortionate £60.
Last week parked again for daughter to collect wedding dress and paid for 3 hours just to be sure! Horrified to receive parking notice again but when I checked the ticket she had mistakenly entered her car reg instead of mine, probably due to her excitement!
Appealed sending the ticket showing payment and photos of the 2 cars side by side. CCTV would show that her car was never near the car park on that day. Just an honest mistake.
SURPRISE! Appeal rejected.
I don't know how they sleep at night.
DO NOT PARK IN THIS CAR PARK! The web is full of negative reviews.

Having received a fine for 2.04 minutes overstay i think this company just lacks any common sense or regard for its users, purely there to punish as soon as possible, hardly a welcome invite to use a towns services, more likely to put people off ever returning. The appeals service is floored too as it has connections to the car park so not impartial at all, even the solicitors used have connections so all in all a closed shop waiting to pounce. Its a shame we cant give zero stars as this car park with its registration inputting machine is like using a fruit machine, sometimes you win other times you loose and it prints an incorrect registration, fine in the post. It also takes a cars registration before its even entered the car park. GDPR anyone? cowboys like this can spoil a towns reputation. All this registration or over staying can be solved simply by using a barrier style entrance/exit where you pay for what you use but then again that would stop any fines, i know what an honest company would do

Con of a company. Just out to rip people off. Some of us are out and about to to deliveries and collections and these predators are hiding and waiting to pounce.

Terrible. Parked in Marco Island in Nottingham we were fined by their number plate recognition in spite of having bought a ticket from the correct machines. I later called the manager of that car park and he confirmed that a glitch in their system had led to fines being falsely issued for a whole day. I appealed and although just confirmed that this was upheld the letter sent still tries to blame us for this even though the fault is with their system issuing fines to cars that have bought tickets as instructed.

Throughout the process of appealing there is every effort made by this company to avoid being contact, and to make it difficult to pursue a case. Simply terrible standards, zero customer service. Their business models seems to be based around fleecing customers for every penny.

The car park is also unsafe as the only way for pedestrians to exit is a narrow ramp that cars are also using to enter and exit.

NEVER EVER USE A CAR PARK OPERATED BY THIS SCUM!

THEY ARE COMPLETE SCAMMERS, NOTORIOUS FOR ISSUING QUESTIONABLE TICKETS AND RELISHING TAKING PEOPLE TO COURT.
HOW THEY ARE STILL ALLOWED TO OPERATE I WILL NEVER KNOW....