After the first visit to service the boiler it started making an awful humming sound loud enough to hear over the radio. After a phone call they made an appointment to come back almost immediately an... Ver mais
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Veja o que dizem as avaliações
My Ideal Combi Vogue c32 has been faultless over the past 10 yrs being serviced annually by my locsl installer Gastec. Only failed with low pressure just before the 10yr warranty ran out.
Ideal Boilers customer service is fantastic. A quick online chat established our hot water needed an engineer to fix. An appointment was texted to me shortly after. On the morning Jamie phoned me and... Ver mais
A empresa respondeu
I have a number of boilers as a landlord and was impressed by ideal when I needed a warranty repair. Mainly becuase I called up, spoke to an actual person really quickly who dealt with the enquiry and... Ver mais
Detalhes da empresa
Sobre Ideal Heating
Escrito pela empresa

Providing central heating you can rely on for over 100 years, Ideal Heating has been bringing warmth and comfort to domestic and commercial markets since 1906.
Find Your Ideal Product
Find Your Ideal Installer
Informações de contato
National Avenue, HU5 4JN, Hull, Reino Unido
- 01482 498660
- idealheating.com
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Andy was great
Andy was great. He identified the issue immediately and had our boiler repaired in good time.
Very personable guy too with good customer service skills.

Resposta de Ideal Heating
Very professional and polite excellent…
Very professional and polite excellent job done

Resposta de Ideal Heating
Punctual engineers and great customer…
Punctual engineers and great customer service

Resposta de Ideal Heating
Not worth repairing 12 years old
The boiler is 12 years old and apparently it's not worth repairing which is a shame I thought it might have another three years life. Anyway apparently they will offer a discount on a new boiler so I'll just have to see what happens. So it's difficult really to give it a star rating. So I went for the middle rating three stars. Despite being 12 years old it's the first time my boilers actually played up so ideal do make a reliable boiler
Knowledgeable and friendly engineer
Knowledgeable and friendly engineer, thank you.
I have a number of boilers as a…
I have a number of boilers as a landlord and was impressed by ideal when I needed a warranty repair. Mainly becuase I called up, spoke to an actual person really quickly who dealt with the enquiry and booked an engineer all within a few minutes. The engineered turned up when they said they would and did the necessary.
Did an amazing job
Did an amazing job. The gentleman’s house the engineer went to is house bound and disabled I arranged for the engineer to be let in before I got their. .
While seeing to the boiler he noticed the washing machine was leaking and fixed it at the taps, so kind as I was trying to find someone to sort this. Never known this before. Total star.
When I recently moved house and had no…Th
When I recently moved house and had no heating or hot water an Ideal engineer arrived first thing next morning and sorted the problems. Highly recommended - first class customer service.
Excellent service
Easy to contact, good customer service, quick and efficient repair
Just had my boiler serviced by Ideal
Just had my boiler serviced by Ideal
Easy to book. Excellent engineer very friendly and very knowledgeable and professional
Engineer Simon on time very informative…
Engineer Simon on time very informative and job done in prompt timescale.
Wery good communication friendly service. Wery fast resolving problem thank you good communication friendly…
Wery good communication friendly service. Wery fast resolving problem thank you.
Engineer was very friendly
Engineer was very friendly, courteous and good communication.
Ideal Logic Combi Boiler Annual service
I have had excellent service from Ideal Heating from the day they sent an engineer to install my boiler until more recently the annual service. I would definitely recommend them.
Was told what was needed to be done for…
Was told what was needed to be done for the service & everything explained.
Polite. On time.
This visit to fit a new panel.on the…
This visit to fit a new panel.on the boiler.
Repairs on boiler already resp9ndedbto but first clasd
I have used Ideal Heating to look after…
I have used Ideal Heating to look after my boiler for a number of years . The service they have offered is excellent and the engineers punctual, efficient and respectful.
Excellent service
Excellent service . Engineer rang in morning of visit to provide an approx time & then arrived on time . Completed repair efficiently & cleanly .
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