Ideal Heating Avaliações 

79.417
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The technician arrived right on time and was extremely diligent and responsible, paying great attention to every detail. We are very satisfied; he even patiently answered our questions about how to us... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a pressure release valve fault which os common on most boilers not just Ideal. Easy to get a call out to fix the problem. Boiler was still under guarantee. Service was out standing. Fixed the prob... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Conor turned up on time, he was polite, respectful of my home. He carried out the job that needed to be done quickly and efficiently and explained what had been done and replaced. He also went abov... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent 10 year warranty. Some work was needed to my boiler which is over 9 years into the warranty period. Phase one of the work was carried out by Mathew their service engineer on Tuesday an... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de Caldeiras
  2. também em
  3. Fornecedor de Caldeiras
  4. Serviço de aquecimento

Sobre Ideal Heating

Escrito pela empresa

Image description

Providing central heating you can rely on for over 100 years, Ideal Heating has been bringing warmth and comfort to domestic and commercial markets since 1906.

Find Your Ideal Product
Find Your Ideal Installer

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

79 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(79.417)

16.300 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I'm a vonarable person and they acted…

I'm a vonarable person and they acted very quickly. Lovely workman, very polite.

23 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Susan,

Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received and that we were able to act quickly to support you.

Kind Regard
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Engineer kept me informed on the time…

Engineer kept me informed on the time he would arrive.
On time , efficient, pleasent and friendly.

22 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Penelope,

Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the efficient and friendly service you received from our engineer.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

great next day repair on a boiler

great next day repair on a boiler . great advice

23 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Denise,

Thank you for taking the time to provide your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the swift next-day repair and the helpful advice you received.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Very nice friendly and honest people

Very nice friendly and honest people. Kept us well informed every step of the way. The Engineer was polite and respectful. Found our problem quickly and fixed it within 30 minutes. And made sure everything was running properly before he left. All in all a good experience. Would recommend ideal to anyone.

23 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Kim,

Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the polite service you received.

Your recommendation means a lot to us.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Quick response

Quick response . Called ideal customer service about an issue with my under warranty boiler and 2 days later had an engineer over , looking at it and replaced the noisy fan .

23 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Good Afternoon,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the quick response and the efficient service you received to resolve the issue with your noisy boiler fan.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

The engineer was really good

The engineer was really good, very thorough, efficient and helpful and a very nice man. Very pleased with the service we received.

23 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Karen,

Thank you for taking the time to provide your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received and that our Engineer was so thorough, efficient, and pleasant during the visit.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Excellent 10 year warranty.

Excellent 10 year warranty.
Some work was needed to my boiler which is over 9 years into the warranty period. Phase one of the work was carried out by Mathew their service engineer on Tuesday and further works are planned later in the week on Thursday.
The engineer arrived on time, clearly explained what was happening and is a very good ambassador for your company.

Thank you.

20 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Mr Young,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the efficient, polite, and reassuring service you received from our engineer during the initial visit, and that our long-term warranty has provided you with peace of mind.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear David,

Thank you for taking the time to provide your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received and that you found our team to be so pleasant.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Steve came

Steve came. Cheerful, and respectful.

21 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Geoffrey,

We are glad you enjoyed your experience with our polite and cheerful Engineer.

Thank you for your feedback.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Professional

Professional, competent, personable engineer

23 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Good Afternoon,

Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received from our Engineer.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Service excellence

Service excellence

21 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Alan,

Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Very good experience.

Response from from Ideal was really quick. Problem rectified quickly and further visit arranged for another issue identified during the visit.

21 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Chris,

Thank you for taking the time to provide your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the swift service you received and that we were able to identify and schedule a follow-up for the other issue.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and support

Excellent customer service and support. Very knowledgable person and very helpful

23 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Antony,

Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the helpful and knowledgeable support you received.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Prompt

Prompt , fast, great service for ASHP call out.

16 de outubro de 2026
Avaliação não solicitada
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Gareth,

Thank you for taking the time to provide your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the prompt and efficient service you received.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Efficient and polite.

Arrived as agreed, fixed problem in efficient and polite manner, carried out annual service and sent copy of worksheet to email address.
Could not ask for more.

17 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Jennifer,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Very polite and even bled a radiator…

Very polite and even bled a radiator for us

19 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Lesley,

Thank you for taking the time to provide your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the polite service you received.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Sarah,

Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received and found our team to be highly responsive and quick to assist you.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Pleasant experience

Courteous, professional and knowledgeable engineer who completed the service without fuss.
Kept us informed on the process.
Left the area clean and tidy on completion.

23 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Good Morning,

Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received and furthermore that our Engineer left your property clean and tidy upon completion.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Prompt and efficient service

Prompt and efficient service

23 de outubro de 2026
logotipo da Ideal Heating

Resposta da Ideal Heating

Dear Mr Merrills,

Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the quick and effective service you received.

Kind Regards
Cherie
Ideal Heating

Avaliado com 5 de um total de 5 estrelas

Straight through when we called them

Straight through when we called them. Understood our issue and arranged engineer quickly. Engineer was professional and kept us informed of times. Resolved issue quickly and left. All covered by warranty so very happy. Excellent service all round.

8 de outubro de 2026
Avaliação não solicitada
logotipo da Ideal Heating

Resposta da Ideal Heating

Good Morning,

Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the swift, helpful, and professional service you received from our team and engineer.

Kind Regards
Cherie
Ideal Heating

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