The technician arrived right on time and was extremely diligent and responsible, paying great attention to every detail. We are very satisfied; he even patiently answered our questions about how to us... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Had a pressure release valve fault which os common on most boilers not just Ideal. Easy to get a call out to fix the problem. Boiler was still under guarantee. Service was out standing. Fixed the prob... Ver mais
A empresa respondeu
Conor turned up on time, he was polite, respectful of my home. He carried out the job that needed to be done quickly and efficiently and explained what had been done and replaced. He also went abov... Ver mais
A empresa respondeu
Excellent 10 year warranty. Some work was needed to my boiler which is over 9 years into the warranty period. Phase one of the work was carried out by Mathew their service engineer on Tuesday an... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Ideal Heating
Escrito pela empresa
Providing central heating you can rely on for over 100 years, Ideal Heating has been bringing warmth and comfort to domestic and commercial markets since 1906.
Find Your Ideal Product
Find Your Ideal Installer
Informações de contato
National Avenue, HU5 4JN, Hull, Reino Unido
- 01482 498660
- idealheating.com
4,8
Excelente
79 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great communication and very efficient.
23 de outubro de 2026
Resposta da Ideal Heating
Dear Sarah,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the service you received and found our team to be highly responsive and quick to assist you.
Kind Regards
Cherie
Ideal Heating
Pleasant experience
Courteous, professional and knowledgeable engineer who completed the service without fuss.
Kept us informed on the process.
Left the area clean and tidy on completion.
23 de outubro de 2026
Resposta da Ideal Heating
Good Morning,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the service you received and furthermore that our Engineer left your property clean and tidy upon completion.
Kind Regards
Cherie
Ideal Heating
Resposta da Ideal Heating
Dear Mr Merrills,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the quick and effective service you received.
Kind Regards
Cherie
Ideal Heating
Straight through when we called them
Straight through when we called them. Understood our issue and arranged engineer quickly. Engineer was professional and kept us informed of times. Resolved issue quickly and left. All covered by warranty so very happy. Excellent service all round.
8 de outubro de 2026
Avaliação não solicitada
Resposta da Ideal Heating
Good Morning,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the swift, helpful, and professional service you received from our team and engineer.
Kind Regards
Cherie
Ideal Heating
Excellent repair
Friendly , informative and professional engineer . Explained the repairs to be undertaken.
23 de outubro de 2026
Resposta da Ideal Heating
Dear Richard,
Thank you for taking the time to provide your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the service you received and that our engineer was able to clearly communicate the details of your repair.
Kind Regards
Cherie
Ideal Heating
Resposta da Ideal Heating
Good Morning,
Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the service you received.
Kind Regards
Cherie
Ideal Heating
Service Experience
The servicing was well done, in time and proper. Would highly recommend.
23 de outubro de 2026
Resposta da Ideal Heating
Dear Anubhav,
Thank you for taking the time to provide your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear that you were pleased with the promptness of our visit and that you would highly recommend us.
Kind Regards
Cherie
Ideal Heating
Prompt visit to fix boiler.A+ service…
Prompt visit to fix boiler.A+ service highly recommended
22 de outubro de 2026
Resposta da Ideal Heating
Dear Andrew,
Thank you for taking the time to provide your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the prompt and efficient service you received to get your heating system up and running again.
Kind Regards
Cherie
Ideal Heating
Good communication excellent customer…
Good communication excellent customer care clean working polite
22 de outubro de 2026
Resposta da Ideal Heating
Good Morning,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear that you were pleased with the clear communication, tidy work, and polite customer care you received.
Kind Regards
Cherie
Ideal Heating
Very professional and very good service
8 de outubro de 2026
Avaliação não solicitada
Resposta da Ideal Heating
Dear David,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the high level of professionalism and the excellent support you experienced.
Kind Regards
Cherie
Ideal Heating
The engineer was very polite and…
The engineer was very polite and helpful but I'm not sure that the intermittent problem has been resolved. May need a different solution.
22 de outubro de 2026
Resposta da Ideal Heating
Dear Maureen,
Thank you for sharing your feedback.
We are pleased to hear that our engineer was polite and helpful during the visit.
However, we understand your concern regarding the ongoing nature of intermittent issues. If the fault persists, please do not hesitate to contact us so we can investigate further and help find a lasting solution for you.
Kind Regards
Cherie
Ideal Heating
Professional & friendly engineer
22 de outubro de 2026
Resposta da Ideal Heating
Dear Patricia,
Thank you for your four star rating review and feedback, it is greatly appreciated.
We are delighted to hear that you found our Engineer both professional and friendly.
Kind regard
Cherie
Ideal Heating
The guys sorted the problem out and…
The guys sorted the problem out and sorted it. Excellent job.😊👍🏻
22 de outubro de 2026
Resposta da Ideal Heating
Dear David,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the service you received and that the team successfully resolved the issue for you.
Kind Regards
Cherie
Ideal Heating
Very professional and good job
Very professional and good job. Highly recommend
22 de outubro de 2026
Resposta da Ideal Heating
Good Morning,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the service you received and appreciate your recommendation.
Kind Regards
Cherie
Ideal Heating
informative and punctual with scheduled…
informative and punctual with scheduled visit. Quick and efficient with repair.
22 de outubro de 2026
Resposta da Ideal Heating
Dear John,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the prompt, informative, and efficient service you received during our visit.
Kind Regards
Cherie
Ideal Heating
the engineer turned up right on time…
the engineer turned up right on time ,explained everything he did was very helpfull and polite clean and tidy
22 de outubro de 2026
Resposta da Ideal Heating
Dear Sue,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the service you received from our Engineer and that they were polite, clean and tidy..
Kind Regards
Cherie
Ideal Heating
On time and thorough
James came on time and did a thorough service, explaining elements and advising any upcoming need for parts.
21 de outubro de 2026
Resposta da Ideal Heating
Dear Mr Stephenson,
Thank you for taking the time to provide your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear that you were pleased with the punctual arrival, thorough service, and helpful advice regarding future parts from our engineer.
Kind Regards
Cherie
Ideal Heating
excellent engineer friendly engineer
excellent engineer explained how not to do the same again eficient & friendly
22 de outubro de 2026
Resposta da Ideal Heating
Good Morning,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the efficient and helpful service you received from our engineer.
Kind Regards
Cherie
Ideal Heating
Excellent service from the engineer
Excellent service from the engineer. Customer services first class. Very knowledgeable staff. Highly recommend.
9 de outubro de 2026
Resposta da Ideal Heating
Dear Mrs Walton,
Thank you for taking the time to provide your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you are happy with the service you received from both our customer service team and our engineer.
We are further delighted that you would recommend us, thank you.
Kind Regards
Cherie
Ideal Heating
What a very pleasant experience to have…
What a very pleasant experience to have an engineer to come to repair our combo boiler. He was extreemly knowledgeable and would highly recommend both the engineer and the company.
22 de outubro de 2026
Resposta da Ideal Heating
Dear Mr Taylor,
Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated.
We are delighted to hear you had such a pleasant experience and that you were highly satisfied with the expertise of our Engineer during your boiler repair.
Your recommendation means a lot to us.
Kind Regards
Cherie
Ideal Heating
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