Always super fast delivery! Been ordering every month as the products and service is always exceptional. Only had one issue with a bad batch but when I contacted customer service and explained they we... Ver mais
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Veja o que dizem as avaliações
Superb customer service They always ship quite fast and their customer service is great whenever you run into any issues, if there's even any. Ordered plenty of times
Great company, been using for over 18mths, generally buy in bulk as easier for me. Always have a 10% off email before next need to order. Great value and quality. I've had first interactions with afte... Ver mais
Ive bought loads of times from here, always fast delivery and very happy. Recently I had a batch of faulty vapes - a burning taste like there was no oil. I suspect a manufacturing fault. A quick mess... Ver mais
Detalhes da empresa
Escrito pela empresa
Idea Vape is one of the leading vape shops and distributors in the UK and we have been supplying the vaping community with the finest products for well over years. Our wide range of high quality products and excellent customer service ensure that we continue to be a favourite with vapers from all over the UK.
Informações de contato
84A Whitehouse Common Road, B75 6HD, Sutton Coldfield, Reino Unido
- info@ideatrading.co.uk
- ideavape.co.uk
4,8
Excelente
131 avaliações
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Another great buy
Another great buy. Ordered yesterday (Friday pm)and got them 10am this morning (Saturday am) can’t fault the service. Highly recommend.
28 de junho de 2024
Avaliação não solicitada
Resposta da Idea Vape
Dear Nicholas
Thank you very much for taking the time to share your feedback about our service. Really appreciate your support and glorification.
Kind regards
Customer Care
support@ideatrading.co.uk
great service
ordered 3 disposable vapes, 1 of them wasn't working. they sent another straight away.
8 de junho de 2024
Avaliação não solicitada
Resposta da Idea Vape
Dear Virus
Thank you very much for taking the time to share your feedback for our service. We really appreciate your support and glorification.
Kind regards
Customer Care Team
support@ideatrading.co.uk
Good choice, great service!
Great service, fast delivery!
One of the vapes wasn't working, so they offer to me re-send the new one!
Definitely will order again!!
8 de junho de 2024
Avaliação não solicitada
Resposta da Idea Vape
Dear Tina
Thank you very much for taking the time to share your feedback for our service. We really appreciate your support and glorification.
Kind regards
Customer Care Team
support@ideatrading.co.uk
Highly recommend using site
Highly recommend using site, got the wrong order and was met with a speedy reply and the vape I would have ordered which didn’t arrive.
Thank you to IDEA Vape !
Frankie
4 de junho de 2024
Avaliação não solicitada
Resposta da Idea Vape
Dear Frankie
Thank you very much for taking the time to share your feedback for our service. We really appreciate your support and glorification.
Kind regards
Customer Care Team
support@ideatrading.co.uk
Extremely satisfied
Products arrived on time, tracking process was brilliant. Extremely satisfied
4 de junho de 2024
Avaliação não solicitada
Resposta da Idea Vape
Dear Sarah
Thank you very much for taking the time to share your feedback for our service. We really appreciate your support and glorification.
Kind regards
Customer Care Team
support@ideatrading.co.uk
Replacements
Ordered a few vapes, dispatched quickly. One was faulty but was replaced immediately. Great service no issues really helpful.
22 de maio de 2024
Avaliação não solicitada
The shipping was impressively fast and…
The shipping was impressively fast and the service proved to be highly reliable. Although I was initially hesitant, my concerns were quickly alleviated, culminating in a thoroughly satisfying experience.
10 de maio de 2024
Avaliação não solicitada
Just received my vapes.delivery was a…
Just received my vapes.delivery was a couple of days and the vapes are amazing quality for what you pay.i will definitely use this company again.10/10
8 de maio de 2024
Avaliação não solicitada
Fast delivery and amazing customer service
Ordered quite a few times, delivery is always fast. My recent order contained faulty vapes, customer service responded and refunded within minutes. Will continue to use!
5 de maio de 2024
Avaliação não solicitada
Resposta da Idea Vape
Dear Claire
Thank you very much for taking the time to share your feedback. We really appreciate your kind words regarding our service.
Warm regards
I have been using Idea Vape around 2…
I have been using Idea Vape around 2 months. I am very happy with them. Good prices and they ship always on time. You can trust them.
30 de abril de 2024
Avaliação não solicitada
Resposta da Idea Vape
Dear Aytek
Thank you very much for taking the time to share your feedback. We really appreciate your kind words regarding our service.
Warm regards
amazing service!
29 de abril de 2024
Avaliação não solicitada
Resposta da Idea Vape
Thank you very much for taking the time to share your feedback. We really appreciate your kind words regarding our service.
Warm regards
support@ideatrading.co.uk
I received a speedy response to my…
I received a speedy response to my email regarding a faulty vape. The advisor resolved my issue in minutes.
As a customer complaints advisor I really appreciate the response time and the resolution provided.
I will certainly continue to order from Idea Vape.
19 de abril de 2024
Avaliação não solicitada
Resposta da Idea Vape
Dear Julie
Thank you very much for taking the time to share your feedback. We really appreciate your kind words regarding our service.
Warm regards
support@ideatrading.co.uk
I like delivery on time always but
I like delivery on time always. But prises is to high and buy 3 is not working because a lot of sold out .
25 de março de 2024
Resposta da Idea Vape
Dear Darius
Thank you for taking the time to share your feedback about our service. We appreciate your kind words regarding our service. For the bundle deals we will get multi-buy discount to receive a bargain price in total. We will try our best to improve our WMS to make sure the products always in stock.
Once again, we appreciate your positive comments about our service, and we are committed to ensuring the same level of excellence in all aspects of our business. We look forward to hearing from you and resolving any concerns you may have. Lets turn this into a 5 star.
Warm regards
support@ideatrading.co.uk
Veryy good nicee
25 de março de 2024
Resposta da Idea Vape
Thank you for taking the time to share your feedback about our service. We appreciate your kind words regarding our service.
Warm regards
support@ideatrading.co.uk
Top Vape seller
Reibungsloser Kauf von vapes, super preisleistung und schnelle Lieferzeit. Habe 3x bestellt und war jedes Mal sehr zufrieden
26 de março de 2024
Avaliação não solicitada
Resposta da Idea Vape
Thank you for taking the time to share your feedback about our service. We appreciate your kind words regarding our service.
Warm regards
support@ideatrading.co.uk
Highly recommend this seller 👌…
Excellent seller great product variety at really super good prices very speedy delivery 💯 satisfaction 👍 very happy 😀💕
26 de janeiro de 2024
Avaliação não solicitada
Resposta da Idea Vape
Dear Marie
Thank you very much for taking the time to share your feedback. We really appreciate your kind words regarding our service.
Warm regards
support@ideatrading.co.uk
Sehr freundlich Danke für alles.ich…
Sehr freundlich Danke für alles.ich bestelle nochmal 😂👍
25 de janeiro de 2024
I was fully satisfied with my order and…
I was fully satisfied with my order and it came correct. I would recommend everyone to but from this store
25 de janeiro de 2024
Resposta da Idea Vape
Dear Daniyal
Thank you very much for taking the time to share your feedback. We really appreciate your kind words regarding our service.
Warm regards
support@ideatrading.co.uk
3rd time ordering
It's my 3rd time ordering form here. Last time (2nd) my package was 1 week late, but great costumer service
3 de fevereiro de 2024
Avaliação não solicitada
Resposta da Idea Vape
Thank you for taking the time to share your feedback about our service. We appreciate your kind words regarding our service.
For EU delivery time it depends on the service of local carrier in destination country. May get a bit delay sometimes. Many thanks for your understanding.
Warm regards
support@ideatrading.co.uk
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