Always super fast delivery! Been ordering every month as the products and service is always exceptional. Only had one issue with a bad batch but when I contacted customer service and explained they we... Ver mais
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Veja o que dizem as avaliações
Superb customer service They always ship quite fast and their customer service is great whenever you run into any issues, if there's even any. Ordered plenty of times
Great company, been using for over 18mths, generally buy in bulk as easier for me. Always have a 10% off email before next need to order. Great value and quality. I've had first interactions with afte... Ver mais
Ive bought loads of times from here, always fast delivery and very happy. Recently I had a batch of faulty vapes - a burning taste like there was no oil. I suspect a manufacturing fault. A quick mess... Ver mais
Detalhes da empresa
Escrito pela empresa
Idea Vape is one of the leading vape shops and distributors in the UK and we have been supplying the vaping community with the finest products for well over years. Our wide range of high quality products and excellent customer service ensure that we continue to be a favourite with vapers from all over the UK.
Informações de contato
84A Whitehouse Common Road, B75 6HD, Sutton Coldfield, Reino Unido
- info@ideatrading.co.uk
- ideavape.co.uk
4,8
Excelente
131 avaliações
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very quick to deal with orders and…
very quick to deal with orders and delivery service is prompt
26 de janeiro de 2024
Your company had the best price
25 de janeiro de 2024
Crystal Pro max extra 15k
Holds flavour so well defo be back for more 💯 blue razzz ice defo one of my fave flavours ever!!!
25 de janeiro de 2024
Very good site everything came like i…
Very good site everything came like i hoped it will 10/10
25 de janeiro de 2024
Perfect 10/10
Perfect even got a lanyard too even though it doesn’t fit the thought was there 😃
25 de janeiro de 2024
Easy to order,great price and super…
Easy to order,great price and super speedy delivery thank you ,I will be shopping with you again
19 de janeiro de 2024
Avaliação não solicitada
Good value for money quick delivery
Good value for money quick delivery. I'm very satisfied with the money I'm saving even better value than my local shop and way more cheaper than cigarettes
28 de dezembro de 2023
Resposta da Idea Vape
Dear Michelle
Thank you very much for taking the time to share your feedback. We really appreciate your kind words regarding our service.
Warm regards
support@ideatrading.co.uk
2nd time ordering
2nd time ordering, great flavours and great price 👌 and fun too use with the little straws 😀
27 de dezembro de 2023
Tnx for vozol <3
30 de outubro de 2023
The slow replies from support make it…
The slow replies from support make it 4/5 instead of 5/5
30 de outubro de 2023
Resposta da Idea Vape
Hi Glenn
Thank you for taking the time to leave us a review and for awarding us with great stars we really appreciate it. We always reply the customers' requests and questions as quickly as we can. We are happy to hear your great feedback. Thank you again and we look forward to hearing from you again soon.
IDEA VAPE
Resposta da Idea Vape
Thank you for taking the time to leave us a review and for awarding us with 5 stars we really appreciate it. We are happy to hear your great feedback. Thank you again and we look forward to hearing from you again soon.
Excellent company
Excellent company . Great quality products and fast delivery. And even sent a free lanyard gift too.
Will definitely be using again 👍
18 de outubro de 2023
Avaliação não solicitada
Been a great service for me and my…
Been a great service for me and my partner that use these vapes best ones yet
29 de setembro de 2023
Excellent shop with great customer service and a big assortment
I have ordered 2 times now and both times they were quick to deliver (in the Netherlands). First time a mistake was made in the items I received. 1 email was all it took for Idea Vape to correct it. Excellent Customer service!
The items are wrapped very well. Even the boxes arrive unscathed.
The vapes are all yummie and great quality. I have ordered several different onces and not one disappointed me. Prices are very fair.
Will order again!!
27 de setembro de 2023
Fast shipping
26 de setembro de 2023
very good quality👍👍👍
28 de agosto de 2023
Nice selection, lighting fast delivery, great price
There's a lot of variety, with really good prices. I've still yet to work out what the lanyard they include is for (as the rubber circle doesn't fit most of the vapes I've had - I thought maybe you put them in)
A lot of the ones I want are OOS though, would be good to have a "notify me when back in stock" option on the store page to get an email.
31 de julho de 2023
Has the product readily available and…
Has the product readily available and delivery wad quick
27 de julho de 2023
I placed my order on Tuesday and…
I placed my order on Tuesday and received it on Saturday.
That is far too long. Even ebay takes less time for delivery.
Also, I sent an email asking if they sell pods for the Vozol Switch and I never got a reply.
25 de julho de 2023
Resposta da Idea Vape
Hi Pervez
Thank you for taking the time to leave us a review.
We are so sorry to hear that the parcel delivery not as quick as your expected. Normally takes 1-4 days for UK mainland delivery via DPD or Royal Mail, 6-10 days for EU delivery. We always dispatch parcels same day or next day if order placed after 13:00pm. We assume your parcel might be bit delayed by the carrier. If ok please contact us via email or web chat.
We will do our best to improve our service and resolve any issue caused.
We are happy to hear your great feedback. Thank you again and we look forward to hearing from you again soon.
Kind regards
CS Team
Idea Vape
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