The products were as advertised but I would have preferred more details prior to selection e.g. The wipes I ordered (Tena) need to be moistened prior to use otherwise they are too hard and rough. I a... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Usually all goes smoothly with this regular order. However, unusually, tracking showed a hold up in the delivery process at Milton Keynes which meant the order arrived a day later than expected. The... Ver mais
A empresa respondeu
Great products at great prices that are quickly and discreetly delivered. I have bought from this ic store for years and have never had any issues, they are in short, fantastic, I cannot recommend th... Ver mais
A empresa respondeu
Not happy with delivery. Knocked very soft on door despite there being a bell and a knocker! Almost ran off, said I'd signed but if course I hadn't! Was a white van although email said DHL.Product... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Incontinence Shop Ltd supplies a wide range of incontinence products that give you the maximum absorbency while being discreet and are appropriate for men, women and children. We stock many brands including TENA, Drylife, iD and many more.
Informações de contato
Westfield Two, Pitstone Green Business Park, LU7 9GP, Pitstone, Reino Unido
- 01204571017
- info@incontinenceshop.com
- incontinenceshop.com
4,6
Excelente
945 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Terrible delivery
Terrible delivery. Care Superstore? What’s that? Amazon delivery very restricted. Appreciate free but would prefer the option of DPD delivery, you know what you’re getting for the price. Not great folks.
9 de setembro de 2026
Resposta da Incontinence Shop Ltd
Thank you for your feedback. We’re sorry to hear that the delivery service did not meet your expectations.
We appreciate your comments regarding the courier and delivery options, and we will take your feedback on board as we continue to review our delivery services.
Resposta da Incontinence Shop Ltd
Thank you for your great feedback! 👍 We’re delighted to hear that you’re happy with our service. We really appreciate your support! 😊
Excellent service.👍
8 de setembro de 2026
Resposta da Incontinence Shop Ltd
Thank you for your great feedback! 👍 We’re delighted to hear that you’re happy with our service. We really appreciate your support! 😊
Good range of quality products…
Good range of quality products competitively priced.
Seamless transaction delivered quickly.
7 de setembro de 2026
Resposta da Incontinence Shop Ltd
Thank you for your lovely feedback! We’re delighted to hear that you’re happy with our product range, competitive prices and quick delivery. We really appreciate your support. 😊
Not happy with delivery
Not happy with delivery. Knocked very soft on door despite there being a bell and a
knocker! Almost ran off, said I'd signed but if course I hadn't! Was a white van although email said DHL.Product of course excellent.
12 de setembro de 2026
Resposta da Incontinence Shop Ltd
Thank you for your feedback. We’re sorry to hear about your experience with the delivery and will pass your comments on to the courier. We’re pleased to hear that you’re happy with the product and really appreciate your continued support
Provides an excellent service
Provides an excellent service. Spoke to one of your operators and she was extremely helpful
6 de setembro de 2026
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We’re delighted to hear that you received excellent service and that our team member was so helpful. We really appreciate your support. 😊
good product, quick delivery.
Its a good product at a good price with quick delivery.
1 de setembro de 2026
Resposta da Incontinence Shop Ltd
Thank you for your lovely feedback! We’re pleased to hear you’re happy with the product, price and quick delivery. We really appreciate your support. 😊
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We’re glad we were able to resolve your issue and appreciate you taking the time to leave us a review.
Though my delivery was late it arrived…
Though my delivery was late it arrived which was a big relief so thankyou
28 de agosto de 2026
Resposta da Incontinence Shop Ltd
Thank you for your feedback and for your patience. We’re sorry your delivery was delayed, but we’re pleased to hear that it arrived safely. We really appreciate your understanding and support.
Great products at great prices that are…
Great products at great prices that are quickly and discreetly delivered.
I have bought from this ic store for years and have never had any issues, they are in short, fantastic, I cannot recommend them enough
28 de agosto de 2026
Resposta da Incontinence Shop Ltd
Thank you so much for your wonderful feedback and for being a loyal customer over the years! We’re delighted to hear that you’re happy with our products, prices and discreet delivery. Your continued support and recommendation mean a lot to us. 😊
Resposta da Incontinence Shop Ltd
Thank you very much for your kind feedback! We’re delighted to hear you were happy with our service and communication. We really appreciate your support and look forward to serving you again. 😊
Excellent service!
Excellent service! Smooth transaction and very good communication. Thank you very much.👌🏼
26 de agosto de 2026
Resposta da Incontinence Shop Ltd
Thank you very much for your kind feedback! We’re delighted to hear you were happy with our service and communication. We really appreciate your support and look forward to serving you again. 😊
Very happy with service items was…
Very happy with service items was delivered the day after ordering and very well packed. Would definitely recommend seller and purchase from again.
26 de julho de 2026
Resposta da Incontinence Shop Ltd
Thank you so much for your kind feedback! We’re delighted to hear that your order arrived quickly and was well packed. We really appreciate your recommendation and look forward to serving you again.
Quick discreet service
26 de julho de 2026
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We’re pleased to hear you were happy with our quick and discreet service. We really appreciate your support.
OK But could be better
Been using these for a while and they are ok. My one gripe would be that urine gathers in the one spot so eventually leaks but 2/3 of the pad is still bone dry. It would be better if it wicked away along the pad evenly so it didn’t leak, especially at night.
25 de julho de 2026
Resposta da Incontinence Shop Ltd
Thank you for your feedback. We’re sorry to hear about the issue with the absorbency and leakage, particularly during the night. We really appreciate you sharing your experience and will pass your comments on to the manufacturer for consideration and future product improvements.
Very good service.
1 de julho de 2026
Resposta da Incontinence Shop Ltd
Thank you for your kind review! We're delighted to hear you were happy with our service. We truly appreciate your support and look forward to serving you again in the future. 😊
Delivery improvement needed
Quick delivery however, considering this product , which is a big box , is for an elderly lady it is not ideal that the parcel is delivered and left outside because she is slow coming to the door . I feel the shipping agent has been changed since we started ordering
21 de junho de 2026
Resposta da Incontinence Shop Ltd
Thank you for your feedback. We're pleased to hear your order arrived quickly. We’re sorry to learn that the parcel was left outside. We understand that this isn't ideal, especially for elderly customers who may need extra time to answer the door.
We appreciate you bringing this to our attention and will pass your comments on to the delivery carrier. Thank you for your continued support, and we hope to provide you with a better delivery experience next time
Best range, pricing and free delivery too, thanks!
Adult nappies are difficult to buy in retail shops therefore the range available from the Incontinence Shop is excellent and are the cheapest on line too.
It can be embarrassing to admit that you wear adult nappies therefore it's easier and more discreet to buy on line and free delivery for orders over £50 too.
24 de junho de 2026
Resposta da Incontinence Shop Ltd
Thank you for your thoughtful feedback! We're delighted to hear that you found our wide range of products, competitive prices, and discreet online shopping experience helpful. We understand the importance of privacy and convenience, and we're pleased that our service has made purchasing easier for you. We truly appreciate your support and look forward to serving you again
Slight mistake with my order but…
Slight mistake with my order but customer service were excellent and sorted it in super quick time
27 de junho de 2026
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We apologize for the initial mistake with your order, but we're delighted to hear that our customer service team was able to resolve it quickly. We truly appreciate your understanding and support, and we look forward to serving you again at IncontinenceShop.
12 day time pull ups-proskin pants,super medium
The package was very quickly sent and delivered.Thanks for the prompt service by all involved.
26 de junho de 2026
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that your package was dispatched and delivered so quickly. We appreciate your kind words about our prompt service and will be sure to share them with everyone involved. Thank you for choosing IncontinenceShop, and we look forward to serving you again!
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