Ever had a distributor where support is absolutely dreadful? Yeah me too.. So I decided to give a chance to a new distributor albeit my hope was a bit lost in having actual proper support.. These guys... Ver mais
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Veja o que dizem as avaliações
These guys are great. A trustworthy distrobutor at a good price. Their infrastrucutre and UI can be a little rudimentary and clunky at times, but they do indeed have excellent, prompt, and persomalize... Ver mais
Very satisfied with Indiemassive! I did an extensive search when trying to choose a distributor and I am happy with my decision. Customer support is there main strength. Always answer within 24 ho... Ver mais
Long response time to emails. Still waiting for my pre-save link. This has been going on for weeks. My track releases next week. Not sure what’s happened, they used to have great customer service. Ve... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The all-in-one independent music ecosystem.
Informações de contato
Holanda
- indiemassive.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Was forced to use this platform for…
Was forced to use this platform for collecting royalties from my label. Have no idea how long will the payment to be processed , they are providing PayPal as a method of payment method and it should be easy since only an e-mail is needed but it took a week but nothing happened. Tried to write to their email but no one is replying as well. No idea what I should do next

Resposta da IndieMassive
Long response time to emails
Long response time to emails. Still waiting for my pre-save link. This has been going on for weeks. My track releases next week. Not sure what’s happened, they used to have great customer service. Very disappointed. I also have had a number of logging in problems and clicking on the information of my releases with internal error service notifications popping up.

Resposta da IndieMassive
Feels personal and professional
Feels personal, easy and professional. Switched to IM from DK and I like the change.
Distribution Excellence
Having recently swapped to these guys, I've been impressed by their tenacity & willingness to help. Their turnaround speed too is impressive. Thank you 💖
The portal of IndieMassive is very clear!
The portal of IndieMassive is very clear to work with and with any questions... the customer service is very responsive! It's very nice to work with them!
Ever had a distributor where support is dreadful?
Ever had a distributor where support is absolutely dreadful? Yeah me too.. So I decided to give a chance to a new distributor albeit my hope was a bit lost in having actual proper support.. These guys at indiemassive have gotta be THE BEST support i've ever received often times emailing back within 30 minutes to fix something for me. absolutely AMAZING support at low rates too. Can't recommend this distributor enough, these guys are the real deal!
Best distributor I have ever worked with so far
I was recommended IndieMassive by a Redditor who swore up and down about this service, and oh my god, they weren't kidding. So far IndieMassive has been the best service when it comes to distributing my music. They have been super responsive, answered questions I may have, and despite my living across the ocean from where they are located, they have responded to me at consistent times every time.
I have some gripes with the system, but since they are using a whitelabel service, I won't critique them too harshly. I wish there were an option to opt in to sync licensing and YouTube content ID on particular projects, rather than it being a single option for YT music and the Content ID system. But other than that (again, not their fault, just the whitelabel service), I am grateful to be a part of the IndieMassive family!

Resposta da IndieMassive
Great prompt communication
Great prompt communication, can do attitude, very helpful, made me feel like someone they were interested in.
As a musician that had never released…
As a musician that had never released music by myself on streaming services it all seemed a bit daunting. After some research I ended up using Indiemassive and couldn’t be happier. Questions were answered within a day and any issues were promptly addressed and solved. My music was released at the exact requested moment and is currently on the requested streaming services without any issues. I will keep using Indiemassives services with confidence.
Excellent Distribution Via Boutique Alternative to Big Aggregators
I haven’t reached the royalties phase yet, but the release experience was excellent. Nice working with a boutique operation. Very responsive - I read horrible things about the bigger aggregators ignoring help requests. My songs went out to all of the DSPs without a hitch.
Excellent communication
Excellent communication, distro went extremely smooth - got everything i needed to understand answered. Deffo happy with the switch i have done.
Run almost 1year and no royalties show…
Run almost 1year and no royalties show in account.
When ask the support , the support only still said calculate the royalty and the report of royalty also cannot be seen.

Resposta da IndieMassive
We are a Band - akaOCDs
This company has been super for us. This company has been very helpful to us. We are a real band (akaOCDs) that writes, sings and produces our own music. We signed a contract a bit ago, and I have zero complaints. We bumped into a spelling error on a song, reported it from Nevada USA, and it was fixed immediately. We had a code error in a song title which was immediately fixed. We have had questions and all those questions were answered promptly and fully. This group of people have been a blessing, a TRUE blessing, to our band – Thank you IndieMassive from Nevada USA, sincerely, akaOCDs – a folk Christian Americana Band!
The team is very responsive and quickly…
The team is very responsive and quickly solves any issues! I'm very happy to distribute my music with them!
Super grateful
Getting in contact with IndieMassive has resulted in me getting my first thousands of streams with my label on both Youtube and Spotify. They managed me through everything and got me confident in my work. They also made it possible for me to network with bigger artist! Forever grateful!
Almost 6 months and no royalties.
For months I have been unable to see…
For months I have been unable to see royalty information on individual releases. This is very problematic for collaborations and ultimately the reason why I cancelled my account. Not being able to export sales data to CSV was also a big issue.
Looks like i have been scammed!
Sure most of the comments here are fake. I subscribed for a one year plan and i couldn't find a tab that makes you upload your music. Looks like i have been scammed.

Resposta da IndieMassive
Amazing service and support!!!!
Great help from the IndieMassive people! Sem was an amazing help throughout the whole process. The level of customer support and communication was incredible and for the future business my choice is this company!!
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